Owners have filed 96 complaints
about the 2025 Audi Q5 with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 15 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Audi Q5. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1125.0%
Adaptive Cruise Control
1125.0%
Warnings
1022.7%
Warning
511.4%
Assist
49.1%
Rearview System Braking
12.3%
Warnings
12.3%
Hatchback/Liftgate
12.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2025peak 24Jul 2026
Recalls on the 2025 Audi Q5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V266000
SEAT BELTS:PRETENSIONER
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk: Improperly restrained occupants have an increased risk of injury during a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20262082,860 units in Canada
Seats And Restraints
Issue: On certain vehicles, there may be a problem with the driver and/or front passenger seat belt pretensioners. As a result, the seat belt pretensioners may not work properly in a crash. Note: This recall affects both Sportback and SUV models. Safety Risk: A seat belt pretensioner that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver and/or front passenger seat belts, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Laguna Niguel, CACrash
SERVICE BRAKES
I MOVED INTO A PARKING SPOT AND PUSHED THE BRAKES TO STOP BUT THE CAR ACCELERATED AND HIT A TREE. HOWEVER WHEN THE POLICE DROVE THE CAR OUT OF THE PARKING SPOT THE BRAKES WERE WORKING PROPERLY.
NHTSA complaint #11706201 — an unverified report by a vehicle owner.
Laguna Niguel, CACrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I MOVED INTO A PARKING SPOT AND PUSHED THE BRAKES TO STOP BUT THE CAR ACCELERATED AND HIT A TREE. HOWEVER WHEN THE POLICE DROVE THE CAR OUT OF THE PARKING SPOT THE BRAKES WERE WORKING PROPERLY.
NHTSA complaint #11706201 — an unverified report by a vehicle owner.
I MOVED INTO A PARKING SPOT AND PUSHED THE BRAKES TO STOP BUT THE CAR ACCELERATED AND HIT A TREE. HOWEVER WHEN THE POLICE DROVE THE CAR OUT OF THE PARKING SPOT THE BRAKES WERE WORKING PROPERLY.
NHTSA complaint #11706201 — an unverified report by a vehicle owner.
Aliquippa, PA2 injured
SERVICE BRAKES
While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased one week ago. Had it in for service. According to the service summary, the Driver Assist System had a coding error, and a hard reset of the module was performed. Unfortunately, after the braking incident, upon arriving home and restarting the vehicle, the same error message “Initializing Active Front Assist” immediately reappeared. I drove the vehicle for an additional five minutes, and the message remained. This suggests the issue was not resolved and may indicate a deeper fault in the system.
NHTSA complaint #11676887 — an unverified report by a vehicle owner.
While driving home from the dealership on Route 65 at approximately 45 MPH, the vehicle suddenly and forcefully applied the brakes without warning. My husband and I are experiencing symptoms of whiplash including back and neck pain. There were no vehicles, pedestrians, or obstacles nearby that would have triggered this response. This was a scary experience, and I am concerned it could happen again in traffic or at higher speeds. This incident presents a serious safety hazard to me, my passengers, and others on the road. The auto was purchased one week ago. Had it in for service. According to the service summary, the Driver Assist System had a coding error, and a hard reset of the module was performed. Unfortunately, after the braking incident, upon arriving home and restarting the vehicle, the same error message “Initializing Active Front Assist” immediately reappeared. I drove the vehicle for an additional five minutes, and the message remained. This suggests the issue was not resolved and may indicate a deeper fault in the system.
NHTSA complaint #11676887 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Schenectady, NY, NY
ELECTRICAL SYSTEM
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway from a T-intersection. There was substantial distance between my vehicle and the turning vehicle. No collision risk existed and no evasive action was required. Despite this, the vehicle's forward collision system overrode my control and initiated emergency braking without cause. As a result of the sudden braking and the force of the seatbelt restraint during the event, I sustained abdominal pain and lower back pain that began immediately following the incident and persisted thereafter. This incident did not occur in isolation. Prior to this event, the vehicle had already exhibited a documented pattern of electronic and driver assistance system malfunctions, including intermittent check engine warnings, repeated false-positive driver assistance alerts, power liftgate malfunctions, sunroof malfunctions, and additional electronic irregularities. All of these concerns were reported to Audi Albany prior to the emergency braking event. Following a service visit, I was told nothing further could be done. The vehicle is currently at Audi Albany undergoing inspection at the request of Audi of America, including a review of the Event Data Recorder. I am filing this complaint to ensure the incident is part of the federal safety record. A driver assistance system that initiates emergency braking at highway speed without a valid hazard present, on a vehicle with a prior history of false-positive alerts, represents a safety defect that I believe warrants federal documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753919 — an unverified report by a vehicle owner.
Schenectady, NY, NY
SERVICE BRAKES
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway from a T-intersection. There was substantial distance between my vehicle and the turning vehicle. No collision risk existed and no evasive action was required. Despite this, the vehicle's forward collision system overrode my control and initiated emergency braking without cause. As a result of the sudden braking and the force of the seatbelt restraint during the event, I sustained abdominal pain and lower back pain that began immediately following the incident and persisted thereafter. This incident did not occur in isolation. Prior to this event, the vehicle had already exhibited a documented pattern of electronic and driver assistance system malfunctions, including intermittent check engine warnings, repeated false-positive driver assistance alerts, power liftgate malfunctions, sunroof malfunctions, and additional electronic irregularities. All of these concerns were reported to Audi Albany prior to the emergency braking event. Following a service visit, I was told nothing further could be done. The vehicle is currently at Audi Albany undergoing inspection at the request of Audi of America, including a review of the Event Data Recorder. I am filing this complaint to ensure the incident is part of the federal safety record. A driver assistance system that initiates emergency braking at highway speed without a valid hazard present, on a vehicle with a prior history of false-positive alerts, represents a safety defect that I believe warrants federal documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753919 — an unverified report by a vehicle owner.
On XXX at approximately 5:00 PM, my 2025 Audi Q5 (VIN: [XXX]) initiated an unprovoked forward collision warning and emergency braking intervention while I was traveling at approximately 57–58 mph on [XXX]. Road conditions were clear and dry. Weather was sunny. Adaptive Cruise Control was not activated. I was the sole occupant of the vehicle. A vehicle was making a lawful turn onto the roadway from a T-intersection. There was substantial distance between my vehicle and the turning vehicle. No collision risk existed and no evasive action was required. Despite this, the vehicle's forward collision system overrode my control and initiated emergency braking without cause. As a result of the sudden braking and the force of the seatbelt restraint during the event, I sustained abdominal pain and lower back pain that began immediately following the incident and persisted thereafter. This incident did not occur in isolation. Prior to this event, the vehicle had already exhibited a documented pattern of electronic and driver assistance system malfunctions, including intermittent check engine warnings, repeated false-positive driver assistance alerts, power liftgate malfunctions, sunroof malfunctions, and additional electronic irregularities. All of these concerns were reported to Audi Albany prior to the emergency braking event. Following a service visit, I was told nothing further could be done. The vehicle is currently at Audi Albany undergoing inspection at the request of Audi of America, including a review of the Event Data Recorder. I am filing this complaint to ensure the incident is part of the federal safety record. A driver assistance system that initiates emergency braking at highway speed without a valid hazard present, on a vehicle with a prior history of false-positive alerts, represents a safety defect that I believe warrants federal documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753919 — an unverified report by a vehicle owner.
Piedmont, CA
SEAT BELTS
•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle could not be placed into PARK, required roadside assistance (never showed after 2-hour wait), and could not be safely secured. •XXX: While stopped at a traffic light, both front seat belts tightened aggressively without warning. Passenger was a [XXX] child. •Late XXX: Collision avoidance/emergency braking warnings continued. Vehicle remained in use while awaiting loaner car availability. •XXX Oil service reminder displayed at approximately 5,000 miles. Electronic issues continue. Additional warning lights appeared. Despite multiple service visits, the vehicle continues to experience unresolved safety-related and electronic malfunctions. I have been without the vehicle since XXXdriving a loaner. Dealership reported there is a pending service solution that will be released in the 3rd quarter (maybe September). That is 2 months away - unacceptable- car is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753760 — an unverified report by a vehicle owner.
Piedmont, CA
ELECTRICAL SYSTEM
•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle could not be placed into PARK, required roadside assistance (never showed after 2-hour wait), and could not be safely secured. •XXX: While stopped at a traffic light, both front seat belts tightened aggressively without warning. Passenger was a [XXX] child. •Late XXX: Collision avoidance/emergency braking warnings continued. Vehicle remained in use while awaiting loaner car availability. •XXX Oil service reminder displayed at approximately 5,000 miles. Electronic issues continue. Additional warning lights appeared. Despite multiple service visits, the vehicle continues to experience unresolved safety-related and electronic malfunctions. I have been without the vehicle since XXXdriving a loaner. Dealership reported there is a pending service solution that will be released in the 3rd quarter (maybe September). That is 2 months away - unacceptable- car is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753760 — an unverified report by a vehicle owner.
Piedmont, CA
SERVICE BRAKES
•XXX: Purchased new 2025 Audi Q5. •XXX Dashboard displayed "Check Tire Pressure" warning for all tires. •XXX: Service at Audi Marin - Reported hatch malfunction, tire pressure concerns, and repeated rollback after brake release during service visit. •XXX: Vehicle displayed "P Not Possible. Risk of Rolling Away" warning. Vehicle could not be placed into PARK, required roadside assistance (never showed after 2-hour wait), and could not be safely secured. •XXX: While stopped at a traffic light, both front seat belts tightened aggressively without warning. Passenger was a [XXX] child. •Late XXX: Collision avoidance/emergency braking warnings continued. Vehicle remained in use while awaiting loaner car availability. •XXX Oil service reminder displayed at approximately 5,000 miles. Electronic issues continue. Additional warning lights appeared. Despite multiple service visits, the vehicle continues to experience unresolved safety-related and electronic malfunctions. I have been without the vehicle since XXXdriving a loaner. Dealership reported there is a pending service solution that will be released in the 3rd quarter (maybe September). That is 2 months away - unacceptable- car is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753760 — an unverified report by a vehicle owner.
Bynum, TX
ELECTRICAL SYSTEM
I bought this car in 12/2025. After putting approximately 60 miles on the car, the onboard computer would not save the inputted data. Took back to dealership and update performed. Upon returning the car for this work, the adaptive cruise control would shut itself off on the way to the dealer. They could not replicate this issue. Since having the car for about 6 months the car has been in to the dealer approximately 7 times all for different warning lights including having the module needing to be replaced that controlled the A/C. The most recent problem is the vehicle locking up its brakes and rapidly fastening down on the seatbelt while driving stating a red danger message that flashes on the informatic screen and then disappears but will not show up on the MMI screen. This has happened twice in the last 10 days. Upon the first visit I was told that Audi has been having a lot of problems with the 2025 Q5 because of the computer. The car is currently back in the shop for continued safety components selectively turning off on their own and the car slamming on its brakes when there is no adverse event. There is supposed to be a patch coming out in Quarter 3 2026, but an actual update isn't set until 04/2027 per Audi service. I have stressed how not having these functions working correctly has made the car a hazard to drive as I never know when it will act appropriately. Also the lane departure feature does not always work appropriately and will try to hold in a improper travel and will jerk the wheel. I have completely turned that function off since it has tried to turn me into on coming traffic.
NHTSA complaint #11753405 — an unverified report by a vehicle owner.
Bynum, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I bought this car in 12/2025. After putting approximately 60 miles on the car, the onboard computer would not save the inputted data. Took back to dealership and update performed. Upon returning the car for this work, the adaptive cruise control would shut itself off on the way to the dealer. They could not replicate this issue. Since having the car for about 6 months the car has been in to the dealer approximately 7 times all for different warning lights including having the module needing to be replaced that controlled the A/C. The most recent problem is the vehicle locking up its brakes and rapidly fastening down on the seatbelt while driving stating a red danger message that flashes on the informatic screen and then disappears but will not show up on the MMI screen. This has happened twice in the last 10 days. Upon the first visit I was told that Audi has been having a lot of problems with the 2025 Q5 because of the computer. The car is currently back in the shop for continued safety components selectively turning off on their own and the car slamming on its brakes when there is no adverse event. There is supposed to be a patch coming out in Quarter 3 2026, but an actual update isn't set until 04/2027 per Audi service. I have stressed how not having these functions working correctly has made the car a hazard to drive as I never know when it will act appropriately. Also the lane departure feature does not always work appropriately and will try to hold in a improper travel and will jerk the wheel. I have completely turned that function off since it has tried to turn me into on coming traffic.
NHTSA complaint #11753405 — an unverified report by a vehicle owner.
I bought this car in 12/2025. After putting approximately 60 miles on the car, the onboard computer would not save the inputted data. Took back to dealership and update performed. Upon returning the car for this work, the adaptive cruise control would shut itself off on the way to the dealer. They could not replicate this issue. Since having the car for about 6 months the car has been in to the dealer approximately 7 times all for different warning lights including having the module needing to be replaced that controlled the A/C. The most recent problem is the vehicle locking up its brakes and rapidly fastening down on the seatbelt while driving stating a red danger message that flashes on the informatic screen and then disappears but will not show up on the MMI screen. This has happened twice in the last 10 days. Upon the first visit I was told that Audi has been having a lot of problems with the 2025 Q5 because of the computer. The car is currently back in the shop for continued safety components selectively turning off on their own and the car slamming on its brakes when there is no adverse event. There is supposed to be a patch coming out in Quarter 3 2026, but an actual update isn't set until 04/2027 per Audi service. I have stressed how not having these functions working correctly has made the car a hazard to drive as I never know when it will act appropriately. Also the lane departure feature does not always work appropriately and will try to hold in a improper travel and will jerk the wheel. I have completely turned that function off since it has tried to turn me into on coming traffic.
NHTSA complaint #11753405 — an unverified report by a vehicle owner.
Oak Harbor, WA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had adaptive cruise control on in moderately flowing traffic on the highway. Without warning the adaptive cruise control on it's own turned off/disengaged and slammed on the brakes. I had not changed lanes nor had anyone moved in front of me. The weather was clear. My safety and the safety of those behind me was put at risk. I've taken the vehicle to the dealer and they have not been able to reproduce the issue yet. They inspected the vehicle and took it for an initial 7 mile test drive, said they didn't find any problems and tried to return the car. There were no warning lamps or messages before or after the incident. I didn't notice any when it happened as I was focused on trying to avoid an accident. Prior to the incident the adaptive cruise control has turned off multiple times with the message " Adaptive cruise assist: currently not available" for no apparent reason, but this is the first time hard breaking was applied.
NHTSA complaint #11748160 — an unverified report by a vehicle owner.
Oak Harbor, WA
LANE DEPARTURE: ASSIST
The lane keeping assistance system was engaged as we were traveling at approximately 55 mph and started around a right hand curve. The system aggressively jerked the car to the left and with the wheels on the rumble strip associated with the center double yellow lines. There was traffic flowing the opposite direction and we would have been head to head with an oncoming truck had the driver not stopped the car. The car has been to the dealer, they can not reproduce any issues with the system and have asked that video be taken the next time this happens which is not feasible nor safe. I have not driven with the lane keeping assistance on since this incident, this was not the first time that I had issues with it trying to turn the car out of a lane, and I do not feel comfortable with it engaged any longer. There were no warning lights or messages.
NHTSA complaint #11748164 — an unverified report by a vehicle owner.
I had adaptive cruise control on in moderately flowing traffic on the highway. Without warning the adaptive cruise control on it's own turned off/disengaged and slammed on the brakes. I had not changed lanes nor had anyone moved in front of me. The weather was clear. My safety and the safety of those behind me was put at risk. I've taken the vehicle to the dealer and they have not been able to reproduce the issue yet. They inspected the vehicle and took it for an initial 7 mile test drive, said they didn't find any problems and tried to return the car. There were no warning lamps or messages before or after the incident. I didn't notice any when it happened as I was focused on trying to avoid an accident. Prior to the incident the adaptive cruise control has turned off multiple times with the message " Adaptive cruise assist: currently not available" for no apparent reason, but this is the first time hard breaking was applied.
NHTSA complaint #11748160 — an unverified report by a vehicle owner.
Oak Harbor, WA
LANE DEPARTURE: WARNING
The lane keeping assistance system was engaged as we were traveling at approximately 55 mph and started around a right hand curve. The system aggressively jerked the car to the left and with the wheels on the rumble strip associated with the center double yellow lines. There was traffic flowing the opposite direction and we would have been head to head with an oncoming truck had the driver not stopped the car. The car has been to the dealer, they can not reproduce any issues with the system and have asked that video be taken the next time this happens which is not feasible nor safe. I have not driven with the lane keeping assistance on since this incident, this was not the first time that I had issues with it trying to turn the car out of a lane, and I do not feel comfortable with it engaged any longer. There were no warning lights or messages.
NHTSA complaint #11748164 — an unverified report by a vehicle owner.
New Harmony, IN
ELECTRICAL SYSTEM
The 2025 Audi Q5 has a systemic problem with its Multi Meidia and driver assist features, such as cruise control, side mirrors, back up camera, directional maps, etc, which malfunction at inopportune times causing major distraction while driving. Audi has been aware of the problem since 2025 and had a partial patch available in 2025, but did not inform drivers nor make it available unless requested by vehicle owner. Dealers, such at the dealer we purchased our Audi Q5 from, D-Patrick, Evansville IN, did not make us aware of flaws, and kept inidicating that it was or phones or other situations which could be easily adjusted, which was false. We did not feel safe using the vehicle and conatantly look for alternatives, due to fear and safety concerns. The first incident occured immediately after pruchase of the vehicle and has continued on a repeat basis. There are numerous reviews on line with 2025 Q5 owners reporting safety concerns while operating these vehicles.
NHTSA complaint #11746634 — an unverified report by a vehicle owner.
New Harmony, IN
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The 2025 Audi Q5 has a systemic problem with its Multi Meidia and driver assist features, such as cruise control, side mirrors, back up camera, directional maps, etc, which malfunction at inopportune times causing major distraction while driving. Audi has been aware of the problem since 2025 and had a partial patch available in 2025, but did not inform drivers nor make it available unless requested by vehicle owner. Dealers, such at the dealer we purchased our Audi Q5 from, D-Patrick, Evansville IN, did not make us aware of flaws, and kept inidicating that it was or phones or other situations which could be easily adjusted, which was false. We did not feel safe using the vehicle and conatantly look for alternatives, due to fear and safety concerns. The first incident occured immediately after pruchase of the vehicle and has continued on a repeat basis. There are numerous reviews on line with 2025 Q5 owners reporting safety concerns while operating these vehicles.
NHTSA complaint #11746634 — an unverified report by a vehicle owner.
Bernardsville, NJ
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11746496 — an unverified report by a vehicle owner.
Bernardsville, NJ
ENGINE AND ENGINE COOLING
See attached document for complaint.
NHTSA complaint #11746496 — an unverified report by a vehicle owner.
Bernardsville, NJ
STRUCTURE:BODY:HATCHBACK/LIFTGATE
See attached document for complaint.
NHTSA complaint #11746496 — an unverified report by a vehicle owner.
Silver Spring, MD
SEAT BELTS
The seat belts are sometimes locked when they should not be. I understand that the seat belts are designed to lock when the vehicle stops quickly, preventing the driver from leaning forward. However, sometimes my seat belts are locked while I am driving and have not made a fast stop. For example, several times the seat belts have been locked when I get to a drive up window or kiosk, and I cannot lean forward to get a parking lot ticket or interact with the kiosk. The seatbelts have also been locked when I am stopped at an intersection. The locked seat belts prevent me from leaning forward to look for vehicles at the intersection or to see around my passenger. I have to pull on the seatbelt a few times and release to get the belt to unlock and let me lean forward.
NHTSA complaint #11745650 — an unverified report by a vehicle owner.
Silver Spring, MD
VISIBILITY/WIPER
The windshield wipers in the vehicle do not turn on automatically until the vehicle is in drive and moving forward. If I want to see in the rain so that I can leave a parking spot, I have to use the windshield wiper control lever to manually wipe the windshield. It only wipes once when the lever is depressed. This is inadequate in heavy rain. The wipers do not go on when parked even when the wiper lever has them on. I thought my wipers were working incorrectly, but when I took it in for service, the manufacturer told that is how they are designed. It is unsafe for the windshield wipers to stop when the car is parked. Drivers need the rain wiped away before driving, not just after. In addition, the wipers do not actuate when driving in reverse, such as when backing out of a parking spot.
NHTSA complaint #11745657 — an unverified report by a vehicle owner.
Florence, SC
AIR BAGS
The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.
NHTSA complaint #11740423 — an unverified report by a vehicle owner.
Castle Pines, CO
ENGINE
I purchased a new 2025 Audi Q5 Sportback on 4/13/2026. I brought my car home that day and then had to go to the hospital for surgery so didn't drive my car for two weeks. I get in my car after a couple of weeks and the engine light came on and didn't come off I took it into Audi on May 7th. Audi said I could pick up my car on Monday May 11th and said the car battery was charged and I should be good. I brought my car home and then didn't drive it again for a week. I got in my car again and the engine light came on again. I called Audi on the Thursday before Memorial day and was told I needed to bring this back in. I took it in on Tuesday, and was told this code is a known issue and Audi is putting a fix in place to update the modules. They provided me the attached from Audi. If this is a known issue, I feel this should have been provided to me about this before buying the car. I was also told to continue to drive the car and with the light on. How dangerous is that to drive a car with the engine light and ignore it. If something is seriously wrong, I won't know cause I am told to ignore. I would like to know how to return this car as a lemon has this was a known issue and they don't know when the fix will be in place. I am asking for assistance on how to proceed with Audi. I have read several reviews on line with others that have experienced the same issues over a year ago. Thank you !
NHTSA complaint #11740396 — an unverified report by a vehicle owner.
Florence, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.
NHTSA complaint #11740423 — an unverified report by a vehicle owner.
Florence, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.
NHTSA complaint #11740423 — an unverified report by a vehicle owner.
Bourne, MA
VEHICLE SPEED CONTROL
Adaptive cruise control not working....,Intermitently shutting off. This is coinciding with numerous engine, oil and gas warning lights going off in the Audi MMI system. Lead tech at Audi dealership in Norwell MA is telling me that this is a well known issue with the 2025 Audi Q5 needing a software update that will not be available until sometime in the 3rd quarter
NHTSA complaint #11739245 — an unverified report by a vehicle owner.