115 of the
2,821 complaints filed about the BMW X3
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2022.
115
Complaints
100%
Share of all complaints
17
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
UNKNOWN cause. while driving approximately 45–55 mph, the vehicle experienced a sudden and unexpected braking event and engine shut down. •The vehicle automatically came to an abrupt, complete stop. •The engine shut off and then immediately restarted automatically. •A “Service Rear Pads” warning appeared after the vehicle auto-restarted. The vehicle did not gradually slow down; it suddenly and forcefully braked to a complete stop and shut down completely. This was a serious and potentially dangerous safety event as an unexpected stop/shut down event at 45–55 mph could have created a significant risk of collision. We contacted the BMW service center and scheduled a diagnostic appointment for June 22. During the June service visit, the dealership performed: diagnostics, rear brakes and rotors replacement, A/C recharge, tire rotation and balance, and oil change/service. Following the June service, we began experiencing new and intermittent symptoms that had not been present before, including: Ticking, metal clanking, new road/tire noise, Changes in vehicle dynamics and overall driving feel, other intermittent noises. On July 21, we contacted BMW to report the new intermittent noises and changes following the June service and requested an appointment to have these concerns evaluated. An appointment was scheduled for July 24. The July MPI identified several concerns that differed substantially from the June MPI, including: Rear differential leak, worn motor mounts, low battery concerns, & uneven tire wear and cracking. We also observed a permanent brake-pad imprint on a new rotor. These discrepancies raised additional questions and we were told by the SM that the technician had “missed” them in June, even though he documented as good. We refused to accept the X3 back for now d/t safety concerns, and we notified BMW of North America for investigation. The cause for the critical shut down event remains unknown. How can Flow BMW assure it's safe to drive?
NHTSA complaint #11764232 — an unverified report by a vehicle owner.
2021 BMW X3
at 74,000 milesFort Mill, SCCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owned a 2021 BMW X3. The contact stated that while driving 25 MPH, the vehicle in front suddenly stopped, and the contact moved over to the left lane and into the grass due to incoming traffic. The vehicle was 50 to 100 feet from a tree, and the vehicle crashed. The contact stated that the braking system and Forward Collision Avoidance failed to operate as designed. The driver's left arm was fractured. Medical attention was provided. The driver’s arm was still in a cast. The vehicle was deemed a total loss by the bank. The driver test drove a 2024 and 2025 BMW X5, and the Forward Collision Avoidance feature failed to operate as needed. The vehicle was towed. There was smoke coming from the driver’s side front of the vehicle. The air bags deployed, and there was smoke coming from the air bags. BMW customer service was contacted, but no assistance was provided. The failure mileage was 74,000.
NHTSA complaint #11763390 — an unverified report by a vehicle owner.
2021 BMW X3
at 74,000 milesFort Mill, SCCrash1 injured
The contact owned a 2021 BMW X3. The contact stated that while driving 25 MPH, the vehicle in front suddenly stopped, and the contact moved over to the left lane and into the grass due to incoming traffic. The vehicle was 50 to 100 feet from a tree, and the vehicle crashed. The contact stated that the braking system and Forward Collision Avoidance failed to operate as designed. The driver's left arm was fractured. Medical attention was provided. The driver’s arm was still in a cast. The vehicle was deemed a total loss by the bank. The driver test drove a 2024 and 2025 BMW X5, and the Forward Collision Avoidance feature failed to operate as needed. The vehicle was towed. There was smoke coming from the driver’s side front of the vehicle. The air bags deployed, and there was smoke coming from the air bags. BMW customer service was contacted, but no assistance was provided. The failure mileage was 74,000.
NHTSA complaint #11763390 — an unverified report by a vehicle owner.
In two separate instances, I used the parking assist to back into a parking spot. Both times, the car moved forward but came so close to the car in front that I applied the brake. I felt that there would have been contact if I hadn’t. No reported damages in either instance. I stopped using the feature and will report to BMW service.
NHTSA complaint #11760505 — an unverified report by a vehicle owner.
I am reporting a potential safety issue involving my **2026 BMW X3 30 xDrive**. I was parked on the right side of a parking lot. I moved the vehicle partially out of the parking space and slightly to the left to allow someone to enter the vehicle. I came to a stop and removed my foot from the brake while the vehicle was being held. I then turned toward the rear of the vehicle. The vehicle suddenly accelerated/moved forward across the parking aisle and struck two vehicles. The incident happened extremely quickly. I cannot state with certainty whether my foot inadvertently contacted the accelerator, and I do not want to speculate. I believe I attempted to brake. Of particular concern, I experienced **no apparent automatic collision-avoidance/emergency braking intervention before striking the vehicles**. Prior to this accident, I had expressed concern to a BMW advisor about the speed and acceleration of this vehicle while using its automated parking system. While the advisor was demonstrating the automated parking feature, I specifically commented that the vehicle was moving unusually fast and that I was uncomfortable with the amount of acceleration. I was told that this behavior was normal. On another occasion while using the automated parking/reverse function, I became sufficiently concerned about the vehicle's speed and acceleration that I applied the brake myself because I was afraid the vehicle could cause a collision. I had also previously raised concerns regarding inconsistent operation of the vehicle's Lane Departure Warning/assistance system. I have contacted BMW of North America and requested that BMW preserve and examine the vehicle's electronic and diagnostic data, including accelerator and brake inputs, Auto Hold status, automated parking system activity, Forward Collision Mitigation/Automatic Emergency Braking activity, sensor information, diagnostic/event logs and available crash/event data. I have specifically asked BMW to determine whether acc
NHTSA complaint #11759031 — an unverified report by a vehicle owner.
I am reporting a potential safety issue involving my **2026 BMW X3 30 xDrive**. I was parked on the right side of a parking lot. I moved the vehicle partially out of the parking space and slightly to the left to allow someone to enter the vehicle. I came to a stop and removed my foot from the brake while the vehicle was being held. I then turned toward the rear of the vehicle. The vehicle suddenly accelerated/moved forward across the parking aisle and struck two vehicles. The incident happened extremely quickly. I cannot state with certainty whether my foot inadvertently contacted the accelerator, and I do not want to speculate. I believe I attempted to brake. Of particular concern, I experienced **no apparent automatic collision-avoidance/emergency braking intervention before striking the vehicles**. Prior to this accident, I had expressed concern to a BMW advisor about the speed and acceleration of this vehicle while using its automated parking system. While the advisor was demonstrating the automated parking feature, I specifically commented that the vehicle was moving unusually fast and that I was uncomfortable with the amount of acceleration. I was told that this behavior was normal. On another occasion while using the automated parking/reverse function, I became sufficiently concerned about the vehicle's speed and acceleration that I applied the brake myself because I was afraid the vehicle could cause a collision. I had also previously raised concerns regarding inconsistent operation of the vehicle's Lane Departure Warning/assistance system. I have contacted BMW of North America and requested that BMW preserve and examine the vehicle's electronic and diagnostic data, including accelerator and brake inputs, Auto Hold status, automated parking system activity, Forward Collision Mitigation/Automatic Emergency Braking activity, sensor information, diagnostic/event logs and available crash/event data. I have specifically asked BMW to determine whether acc
NHTSA complaint #11759031 — an unverified report by a vehicle owner.
I am reporting a potential safety issue involving my **2026 BMW X3 30 xDrive**. I was parked on the right side of a parking lot. I moved the vehicle partially out of the parking space and slightly to the left to allow someone to enter the vehicle. I came to a stop and removed my foot from the brake while the vehicle was being held. I then turned toward the rear of the vehicle. The vehicle suddenly accelerated/moved forward across the parking aisle and struck two vehicles. The incident happened extremely quickly. I cannot state with certainty whether my foot inadvertently contacted the accelerator, and I do not want to speculate. I believe I attempted to brake. Of particular concern, I experienced **no apparent automatic collision-avoidance/emergency braking intervention before striking the vehicles**. Prior to this accident, I had expressed concern to a BMW advisor about the speed and acceleration of this vehicle while using its automated parking system. While the advisor was demonstrating the automated parking feature, I specifically commented that the vehicle was moving unusually fast and that I was uncomfortable with the amount of acceleration. I was told that this behavior was normal. On another occasion while using the automated parking/reverse function, I became sufficiently concerned about the vehicle's speed and acceleration that I applied the brake myself because I was afraid the vehicle could cause a collision. I had also previously raised concerns regarding inconsistent operation of the vehicle's Lane Departure Warning/assistance system. I have contacted BMW of North America and requested that BMW preserve and examine the vehicle's electronic and diagnostic data, including accelerator and brake inputs, Auto Hold status, automated parking system activity, Forward Collision Mitigation/Automatic Emergency Braking activity, sensor information, diagnostic/event logs and available crash/event data. I have specifically asked BMW to determine whether acc
NHTSA complaint #11759031 — an unverified report by a vehicle owner.
2022 BMW X3 M40i. The Driver Assistance system appears to activate normally after startup with no warning or indication that a fault is present. However, within approximately 3–5 minutes of driving, a Check Control message appears stating “Driver Assistance limited. Camera vision.” The vehicle then identifies affected systems including Pedestrian Warning, Frontal Collision Warning, Side Collision Warning, Automatic Lane Change, Active Blind Spot Detection, and Steering Assistant. A separate message states that Active Cruise Control is reduced and there may be no brake intervention for stationary vehicles. The safety concern is that the system can appear active and available before the warning appears, even though at least some driver-assistance functions may already not be operating. Before the warning was displayed, I observed that Steering Assistant/lane-keeping did not intervene and I crossed out of my lane without steering correction or a lane-departure warning. There was no prior warning that the camera-based system was malfunctioning. I cannot confirm whether the other affected safety functions were operational during this interval. A BMW dealer inspected the vehicle and physically found the KAFAS camera hood/trim warped from heat. The warped component was removed and shown to me, and the dealer ordered a replacement. BMW has issued SIB 66 13 23 addressing KAFAS camera hood deformation on affected vehicles. Fault memory also contained KAFAS codes 800ABF, 800ABE, and 800AC4 for camera field-of-view disturbance and calibration failure. This creates a potential safety defect because the driver may reasonably believe lane-keeping and other camera-based safety systems are functioning until the vehicle detects the failure several minutes later. The vehicle/component can be made available for inspection
NHTSA complaint #11758544 — an unverified report by a vehicle owner.
2022 BMW X3 M40i. The Driver Assistance system appears to activate normally after startup with no warning or indication that a fault is present. However, within approximately 3–5 minutes of driving, a Check Control message appears stating “Driver Assistance limited. Camera vision.” The vehicle then identifies affected systems including Pedestrian Warning, Frontal Collision Warning, Side Collision Warning, Automatic Lane Change, Active Blind Spot Detection, and Steering Assistant. A separate message states that Active Cruise Control is reduced and there may be no brake intervention for stationary vehicles. The safety concern is that the system can appear active and available before the warning appears, even though at least some driver-assistance functions may already not be operating. Before the warning was displayed, I observed that Steering Assistant/lane-keeping did not intervene and I crossed out of my lane without steering correction or a lane-departure warning. There was no prior warning that the camera-based system was malfunctioning. I cannot confirm whether the other affected safety functions were operational during this interval. A BMW dealer inspected the vehicle and physically found the KAFAS camera hood/trim warped from heat. The warped component was removed and shown to me, and the dealer ordered a replacement. BMW has issued SIB 66 13 23 addressing KAFAS camera hood deformation on affected vehicles. Fault memory also contained KAFAS codes 800ABF, 800ABE, and 800AC4 for camera field-of-view disturbance and calibration failure. This creates a potential safety defect because the driver may reasonably believe lane-keeping and other camera-based safety systems are functioning until the vehicle detects the failure several minutes later. The vehicle/component can be made available for inspection
NHTSA complaint #11758544 — an unverified report by a vehicle owner.
2022 BMW X3 M40i. The Driver Assistance system appears to activate normally after startup with no warning or indication that a fault is present. However, within approximately 3–5 minutes of driving, a Check Control message appears stating “Driver Assistance limited. Camera vision.” The vehicle then identifies affected systems including Pedestrian Warning, Frontal Collision Warning, Side Collision Warning, Automatic Lane Change, Active Blind Spot Detection, and Steering Assistant. A separate message states that Active Cruise Control is reduced and there may be no brake intervention for stationary vehicles. The safety concern is that the system can appear active and available before the warning appears, even though at least some driver-assistance functions may already not be operating. Before the warning was displayed, I observed that Steering Assistant/lane-keeping did not intervene and I crossed out of my lane without steering correction or a lane-departure warning. There was no prior warning that the camera-based system was malfunctioning. I cannot confirm whether the other affected safety functions were operational during this interval. A BMW dealer inspected the vehicle and physically found the KAFAS camera hood/trim warped from heat. The warped component was removed and shown to me, and the dealer ordered a replacement. BMW has issued SIB 66 13 23 addressing KAFAS camera hood deformation on affected vehicles. Fault memory also contained KAFAS codes 800ABF, 800ABE, and 800AC4 for camera field-of-view disturbance and calibration failure. This creates a potential safety defect because the driver may reasonably believe lane-keeping and other camera-based safety systems are functioning until the vehicle detects the failure several minutes later. The vehicle/component can be made available for inspection
NHTSA complaint #11758544 — an unverified report by a vehicle owner.
Lane keep assist performance has been degrading to the point that it very quickly disables itself when overcorrecting or an oscillation of the steering wheel is developed while system is trying to keep the car inside the lane (which eventually also disables the system). System always had a bit of “bounce” between the two sides of the lane and struggled to keep the vehicle exactly in the middle of the lane. But it is much worse now and I am now more often than not disabling it. System feels unsafe now. The KAFAS (camera) module is having random faults now that disable the system but go away and Lane Assist can be re-engaged without any change in the performance I described above. As an engineer I would simply call the Lane Assist control algorithm unstable with an oscillation that gets amplified. I’ve done simple tests where I center the vehicle inside the lane, engage the feature, and take my hands off the steering wheel (vehicle has some limited hands free capability—goal is to eliminate any disturbance from my hands to be the potential trigger for the oscillation). I used to be able to do this and now it rarely works and forces me to quickly take over. Another observation has been that the camera is also used to follow a vehicle ahead of me (in lieu of centering in the lane) and this rarely works now to the point of trusting it. Nothing recent has changed on the vehicle. At first I thought it may be a wheel alignment problem but when the camera module started to have sporadic errors I eliminated that root cause (recall that Lane Assist system always oscillated when engaged, but was definitely usable before). Seems like both problems originate at the camera module. Vehicle did have a windshield replacement and camera was recalibrated many months before this problem developed. Performance was the same immediately before and after replacement.
NHTSA complaint #11748083 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
BRAKES ARE DEFECTIVE AND ARE A SERIOUS SAFETY ISSUE. BOTH BRAKE PADS AND ROTORS ARE FACTORY DEFECTIVE. ROTORS ARE PITTED AND WARPED - BRAND NEW FROM FACTORY. BRAKES SEQUEL EXCESSIVELY IN BOTH FORWARD OR BACKWARDS MOTION. UNSAFE.
NHTSA complaint #11745781 — an unverified report by a vehicle owner.
BRAKES ARE DEFECTIVE AND ARE A SERIOUS SAFETY ISSUE. BOTH BRAKE PADS AND ROTORS ARE FACTORY DEFECTIVE. ROTORS ARE PITTED AND WARPED - BRAND NEW FROM FACTORY. BRAKES SEQUEL EXCESSIVELY IN BOTH FORWARD OR BACKWARDS MOTION. UNSAFE.
NHTSA complaint #11745781 — an unverified report by a vehicle owner.
Vehicle: 2025 BMW X3 30 xDrive | VIN: [XXX] | Dealer: Weatherford BMW of Berkeley | No crash, no injury Complaint narrative: My 2025 BMW X3 30 xDrive (VIN [XXX]) has an open, active safety recall. BMW of North America has confirmed to me in writing (Executive Customer Care case #[XXX], most recently June 18, 2026) that the remedy parts are not available, and it has provided no repair date or estimated availability. I first raised this in April 2026; it remains unrepaired. Because of the open recall, BMW Financial Services will not allow me to transfer or pay off my lease, yet I continue to be charged $631.98 per month for a vehicle I cannot transfer and that has an unremedied safety defect. BMW has not offered a loaner, interim payment relief, or a repair timeline. I am requesting that NHTSA note the extended unavailability of the recall remedy for this vehicle. The 2025 X3 30 xDrive is subject to multiple BMW safety recalls; at least one campaign — NHTSA 25V202000 (starter-generator / positive battery cable; risk of engine stall and fire) — was issued with an interim notice stating the remedy was not yet available and that a second notice would follow once the remedy is ready, which is consistent with what BMW has told me. I am seeking confirmation of the exact open campaign on my VIN and a timely, free remedy as required by federal law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11745088 — an unverified report by a vehicle owner.
I started to pull forward from a pharmacy drive-through at an intended low speed (approximately10/15 mph) for a right turn onto a driveway. The car was on auto-hold and in drive gear. When I turned right, the vehicle went into a full throttle acceleration and continued until impact. Brakes were totally ineffective. A TWO-LINE BRIGHT YELLOW MESSAGE FLASHED IN THE INSTRUMENT PANEL, "TRANSMISSION MALFUNCTION". There was no automatic braking or forward collision function. I made a hard left turn in about 40 feet to avoid a shopping center parking lot. The vehicle continued until colliding with a concrete filled bollard and an automotive electric charging station. The vehicle charging at this station was also struck. My vehicle fell back, landing on its right side. The driver's airbag and both side curtains deployed. I was left suspended in the seat belt until the Fire Department, Emergency Services and the Highway Patrol arrived. A Jaws of Life was used to open the sunroof and extract me. I was transported by ambulance to an emergency treatment center. I was examined there and imaging done. I sustained a ruptured tendon in the middle right finger (permanent damage) and sagittal band ruptures in two fingers on that hand. There were numerous scrapes and bruises on the left thigh, both forearms and hands as well as minor cuts on my forehead. Also, post -accident, I experienced neck pain and overall soreness for several days due to whiplash. The Event Data Recorder was unattainable as insurance paid the claim for the totaled car within one week and assumed ownership. According to the salvage yard, it was sold shortly thereafter. Refer to NHTSA ID number 11659896 for this issue with another 2024 BMW x3 Photos to accompany complaint will be sent by email with VIN #
NHTSA complaint #11740159 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739574 — an unverified report by a vehicle owner.
Subject: Supplemental Evidence for Existing NHTSA Complaint / ODI #11711973 I am submitting supplemental safety information for my existing NHTSA vehicle safety complaint, ODI #11711973, involving my 2025 BMW X3, VIN [XXX] . Since filing, I had an additional BMW of Sterling visit/repair estimate dated April 22, 2026, mileage 17,628, RO #[XXX]. The dealer documented additional concerns including rough acceleration/jerking during the first drive of the day, intermittent A/C not blowing cold air and randomly blowing warm air, tire/wear concerns, left rear tire tread/screw concern, rear tires worn to 3mm, and alignment recommendation. This information supplements my existing complaint involving repeated unresolved safety/electrical/system concerns, including steering/safety concerns, driver-assistance/cruise-control malfunction, tire-pressure/tire-detection issues, key/door/alarm detection issues, HVAC/defrost malfunction, and unintended movement/self-activation concerns. Please add this information and the attached repair estimate/photos/videos to ODI #11711973. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739574 — an unverified report by a vehicle owner.
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
NHTSA complaint #11729946 — an unverified report by a vehicle owner.
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
NHTSA complaint #11729946 — an unverified report by a vehicle owner.
Due to a TSB (SIB 65 12 22) wherein the roof antennae leaks water and causes a short in the telemetry module, the car does not have pedestrian warning, navigation or backup camera / cross traffic warning. The car is drivable, but compromised from a safety perspective.
NHTSA complaint #11729946 — an unverified report by a vehicle owner.