228 of the
2,821 complaints filed about the BMW X3
are about the other systems —
100% of everything owners reported.
The worst model year for it is 2019.
UNKNOWN cause. while driving approximately 45–55 mph, the vehicle experienced a sudden and unexpected braking event and engine shut down. •The vehicle automatically came to an abrupt, complete stop. •The engine shut off and then immediately restarted automatically. •A “Service Rear Pads” warning appeared after the vehicle auto-restarted. The vehicle did not gradually slow down; it suddenly and forcefully braked to a complete stop and shut down completely. This was a serious and potentially dangerous safety event as an unexpected stop/shut down event at 45–55 mph could have created a significant risk of collision. We contacted the BMW service center and scheduled a diagnostic appointment for June 22. During the June service visit, the dealership performed: diagnostics, rear brakes and rotors replacement, A/C recharge, tire rotation and balance, and oil change/service. Following the June service, we began experiencing new and intermittent symptoms that had not been present before, including: Ticking, metal clanking, new road/tire noise, Changes in vehicle dynamics and overall driving feel, other intermittent noises. On July 21, we contacted BMW to report the new intermittent noises and changes following the June service and requested an appointment to have these concerns evaluated. An appointment was scheduled for July 24. The July MPI identified several concerns that differed substantially from the June MPI, including: Rear differential leak, worn motor mounts, low battery concerns, & uneven tire wear and cracking. We also observed a permanent brake-pad imprint on a new rotor. These discrepancies raised additional questions and we were told by the SM that the technician had “missed” them in June, even though he documented as good. We refused to accept the X3 back for now d/t safety concerns, and we notified BMW of North America for investigation. The cause for the critical shut down event remains unknown. How can Flow BMW assure it's safe to drive?
NHTSA complaint #11764232 — an unverified report by a vehicle owner.
BMW issued safety recall 26V438 (starter fire risk) for my 2022 BMW X3. On September 11, 2026, BMW Arrowhead confirmed my vehicle is affected but has no parts available and no repair timeframe. I was instructed to park outside due to fire risk and to avoid driving the vehicle. When I asked the dealership for a loaner vehicle given the safety instruction, I was told: "no parts, and because of that we can't give you a loaner because there is no timeframe." I called BMW Customer Relations on September 11, 2026 and was told they would follow up. I am a parent of two minor children and have an 80-mile daily commute, and currently have no safe alternative transportation. Current odometer reading: 74,668 miles.
NHTSA complaint #11763694 — an unverified report by a vehicle owner.
On XXX, while in the parking lot, after placing the car in 'park' I then placed the auto into 'reverse' to straighten out the auto in the parking in the space. However, the car automatically changed back to 'park.' Then tried to place the auto in 'drive' and again the the auto switched back to 'park.' I then turned off the engine and decided to begin the process again but experienced the same problem. After doing this once more and while the the auto was in the 'drive' position, and even though my foot was off the gas pedal, to my surprise the engine revered up with a rapid unintended acceleration. Before I could react, the auto went over the dividing curb and the parking island separating the row of cars. It then proceeded to slam into the auto in the parking space in front of my car before I could react. Extensive damage to both automobiles occurred. Both cars in now in their respective repair shops, which will be coved by my insurance. The accident occurred at the Gym located at [XXX]. The accident was reported toXXX and officer [XXX] badge # XXX responded. Their Accident Report will be available next week at the Englewood Police Department - report #XXX. Please let me know if any clarification is required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763189 — an unverified report by a vehicle owner.
I am reporting a chronic manufacturing defect on my 2020 BMW X3 that poses an immediate electrical short-circuit and vehicle safety hazard. The passenger-side panoramic sunroof drainage system/roof structure leaks water heavily through the side panel joint of the door frame, directly saturating the front passenger floor carpet. This issue has been ongoing since I received the vehicle in 2020.The vehicle has been brought to Kelly BMW of Columbus, Ohio, at least four separate times since 2020 specifically to address this leak. Technicians have replaced outer seals and cleared tracks, but the leak persists, and on the last visit, unqualified dealership staff claimed they "could not find anything wrong. "This is a severe safety risk: BMW places the primary electronic fuse blocks and vital vehicle wiring harnesses directly underneath the front passenger floorboard carpet. Constant water logging in this exact area threatens to cause sudden, catastrophic electrical failures, component shorts, or vehicle stalling while driving. The manufacturer has failed to issue a recall for this known, widespread G01 platform defect, and dealership service centers lack the training to properly diagnose it.
NHTSA complaint #11756272 — an unverified report by a vehicle owner.
**Description of Incident** On **July 25, 2026**, I parked my 2019 BMW X3 xDrive30i in a parking lot and turned the engine off. The vehicle was shifted into Park, locked, and I walked into a nearby store. At approximately 6:41 p.m., I received the update on my phone confirming that my vehicle had been locked. I remained inside the store for approximately six minutes. My purchase transaction was completed at approximately 6:47 p.m., at which time I immediately exited the store. When I returned to the parking lot, I found my vehicle fully engulfed in flames, not merely smoking. The fire had developed rapidly during the brief period the vehicle was parked and unattended. Prior to parking the vehicle, it had been operating normally. There were no warning lights illuminated on the instrument panel, including no check engine light, no engine overheating warning, no temperature warnings, and no other indications of a mechanical or electrical problem. The vehicle was not overdue for scheduled maintenance, and I had no reason to believe there was any issue that would place the vehicle at risk of catching fire. The vehicle was completely destroyed by the fire, which also spread to nearby parked vehicles. Based on the absence of any warning signs and the fact that the fire occurred while the vehicle was parked with the engine turned off for only a few minutes, I am requesting that this incident be investigated to determine whether it may have resulted from a vehicle defect.
NHTSA complaint #11752961 — an unverified report by a vehicle owner.
I was driving on the interstate at about 65-70 MPH when the sunroof exploded without apparent cause. This caused glass to be scattered throughout the vehicle and given the sudden event, sound and disruption to driving I would say that this is a safety issue. The same day this happened I dropped the car off at the dealer for repair estimate and coincidentally there was another BMW, a new X7, that just had the same thing happen without cause. This makes me think that there is a manufacturing defect.
NHTSA complaint #11749474 — an unverified report by a vehicle owner.
I bought my 2019 BMW X3 late 2025 before Christmas. The Carfax was fine and there were no open recalls on the vehicle. The vehicle had been serviced regularly at BMW facilities. Our family mechanic looked at the vehicle before I bought it and performed some basic diagnostics. The vehicle appeared fine. There were no error codes and all of the fluids were topped off. I don't know if the issues with the coolant were there before I purchased the vehicle or if they happened afterwards. There were no warning lights and everything looked good. This car is garage kept and is used a couple of times a week. I did my research on the internet and took my car in for an oil change at a highly-rated independent auto repair facility that specializes in European vehicles and are famous for providing dealership-level expertise, ASE-certified with factory trained technicians from Germany. On March 5th, 2026, when I went to pick up my car, they told me the bad news that is a well known manufacturer defect within the industry regarding these vehicles. They used plastic components in the engine compartment and in the cooling system, which makes the vehicles malfunction. From their report, with pictures, they state the following repairs need to be made, "During the vehicle inspection noticed active coolant leaks are present from multiple locations. The radiator plastic tank actively leaking coolant. The water pump change over valve leaking coolant. The turbocharger coolant line has a coolant crud build up . Oil filter housing and coolant flange on the cylinder block are discolored. For proper cooling system repair recommend complete update of the cooling system. Both balance shaft end caps leaking oil. Recommend replacement during cooling system update." They quoted me $8,914.86 for this repair. That's over HALF the value of the vehicle. They said the entire system needs to be replaced because ALL of the plastic parts in Florida's hot sun will fail. Sudden coolant failures in FL = DEATH.
NHTSA complaint #11748660 — an unverified report by a vehicle owner.
I purchased a new 2026 bmw x3 in November 2025 and a couple of months later as I was getting in the car for work, I turned the vehicle on and a ton of alerts were dinging off and the steering wheel went haywire along with the breaking, I could not brake and it was steering me off of the road without me steering. I had to have the vehicle towed to the shop. I have another appt on 6/23/26 as I am having another issue with the display screen in my vehicle not coming on and turning black including the speedometer on the dash, as well as the volume button. I did try to manually reboot but it did not work. I told BMW the first incident is a severe safety issue and I have been hesitant to drive the vehicle but they did not seem to care about the issues I have been having as this should not be happening within a few months of buying a brand new vehicle.
NHTSA complaint #11745394 — an unverified report by a vehicle owner.
I am submitting this complaint regarding a serious mechanical and safety issue involving my 2019 BMW X3. On or around January 21, 2024, while driving from my home, a warning signal suddenly appeared on my dashboard related to the vehicle’s cooling system/engine. Due to safety concerns, I pulled into a nearby Wawa parking lot, which was the safest available place to stop at the time. I turned the vehicle off and waited approximately 15 minutes before carefully driving the vehicle back home. After inspection and diagnosis, I was informed that the vehicle required extensive repairs, including an engine replacement and cooling system repairs. At the time the coolant warning appeared, the replacement engine reportedly had approximately 59 miles on it. I believe a sudden engine or cooling system malfunction while operating a vehicle presents a serious safety concern for drivers, passengers, and others on the roadway. In addition, I experienced issues involving the shark fin antenna on the vehicle, which I understand may be connected to broader complaints involving BMW vehicles. I am requesting that NHTSA review this matter to determine whether these issues may indicate a broader defect or safety-related concern affecting other consumers. I am willing to provide supporting documentation including repair invoices, dealership records, photographs, and any additional information requested. Thank you for your attention to this matter and for your commitment to vehicle safety.
NHTSA complaint #11740824 — an unverified report by a vehicle owner.
My SOS system has failed due to tsp/atm module defect from faulty shark fin component. My vehicle is off line and im unable to receive emergency services in case of an emergent situation.
NHTSA complaint #11740194 — an unverified report by a vehicle owner.
regarding my 2022 BMW X3 due to ongoing issues involving low coolant warnings, coolant leaking, and repeated cooling system problems shortly after reaching approximately 55,000 miles. My vehicle began displaying “low coolant” warnings and has required frequent coolant refills despite normal driving conditions and regular maintenance.the vehicle appears to have an active coolant leak and ongoing cooling system malfunction that has not been permanently resolved.
NHTSA complaint #11739686 — an unverified report by a vehicle owner.
My 2019 BMW X3 equipped with a B46 engine developed a significant coolant leak at approximately 80,000 miles. The vehicle displayed a low coolant warning, and coolant was visibly leaking underneath the vehicle. Around the same time, I began noticing excessive white exhaust/steam during cold starts and, for the first time since owning the vehicle, had to add engine oil between scheduled oil changes. The vehicle is currently undergoing inspection by an independent repair facility. Preliminary findings indicate concerns involving premature failure of critical plastic cooling system and/or oil filter housing components. Based on my research, these failures appear consistent with widespread complaints involving BMW B46/B48 engine cooling system and oil filter housing defects. I am concerned this defect could lead to sudden coolant loss, overheating, engine failure, or unsafe driving conditions. Prior to the coolant warning appearing, there were no significant alerts indicating a major or imminent cooling system failure. The apparent failure of critical plastic engine cooling components under normal driving conditions raises serious concerns regarding the durability and safety of these parts. I have photographs documenting the coolant leak, as well as detailed notes and diagnostic information from the repair facility, available upon request. The vehicle is available for inspection.
NHTSA complaint #11739354 — an unverified report by a vehicle owner.
The oil filter housing failed and needed to be replaced due to be leaking coolant.. after changed that the failure of the water pump started to failed and engine started to spike high temperatures..
NHTSA complaint #11739418 — an unverified report by a vehicle owner.
Our 2019 BMW X3 M40i shows "EMERGENCY CALL SYSTEM MALFUNCTION" which means the "SOS" system, which is crucial for post-collision response, fails. Erhardt BMW in Bloomfield Hills, Michigan confirmed water leakage due to defective sealing around the roof-mounted shark fin antenna damaged the Telematics Control Box (TCB) and now requires replacement. The estimated cost is $3,600. Some quick research revealed this to be a repeated problem with my vehicle. BMW has acknowledged it as a defect in 2017-2023 model year BMW M440i, M550i, X1, X3, X4, X5, X6, X7, 330, 340i and 750i vehicles and fix it at no cost, but only for citizens of [XXX] , as reported by [XXX] of [XXX] . For details, see: [XXX] . This seems unfair to non [XXX] residents like me [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11736041 — an unverified report by a vehicle owner.
While stopped at a red light, my front sunroof panel exploded/shattered. My brother and I heard a loud bang. No object hit the sunroof. It was visible that the glass was bubbled outward. And, the 4 corners had cracking. Lucky the roof liner was closed and no glass hit us.
NHTSA complaint #11735763 — an unverified report by a vehicle owner.
I am submitting a formal safety complaint regarding a defect in my 2020 BMW X3 that has resulted in the failure of a critical emergency safety system. The vehicle displayed an error message indicating an “Emergency Call System Malfunction.” I brought the vehicle to BMW of Murrieta on March 30, 2026, for diagnosis and repair. Upon inspection, the service center determined that the Telematic Control Unit (TCU) had sustained water damage. This damage was attributed to water intrusion originating from the vehicle’s shark fin antenna. This is a known issue documented by BMW in internal Service Information Bulletin SIB 65 12 22 (dated October 5, 2022). Despite acknowledgment of this known defect, BMW declined to cover the repair costs for both the antenna-related water intrusion and the resulting damage to the TCU. This failure presents a significant safety hazard. The emergency call system is designed to automatically notify emergency services in the event of a collision. With this system inoperable, occupants may be unable to receive timely emergency assistance, increasing the risk of serious injury or death. Given that BMW is aware of this defect and its potential to disable a critical safety feature, I believe this issue warrants further investigation and should be considered for a mandatory safety recall.
NHTSA complaint #11729299 — an unverified report by a vehicle owner.
I am reporting a water intrusion issue in my 2019 BMW X3 involving both the roof-mounted “shark fin” antenna and the sunroof. Water enters the vehicle during normal rain conditions and has caused failure of the emergency call (SOS) system. This presents a serious safety concern, as the emergency communication system may not function in the event of a crash or emergency. Water intrusion also creates a risk of electrical damage and potential malfunction of critical vehicle systems while driving. The vehicle has been properly maintained, and this issue appears to be related to known defects involving water leaks from roof components in BMW vehicles. The total repair cost to address these issues is $4,650.
NHTSA complaint #11727108 — an unverified report by a vehicle owner.
While driving down the highway at about 60 mph, the vehicle made a loud noise like a gunshot, and the sunroof exploded. Fragments of glass fell from the sunroof onto the backseat and floor board and large chunks of glass fell after. There was not any indication that the sunroof was damaged prior to failure and there were no other cars around that could have caused a rock or other debris to fly up and hit the sunroof. Fragments of glass could have injured the driver and the noise startled the driver and could have caused a wreck.
NHTSA complaint #11726843 — an unverified report by a vehicle owner.
Car spontaneously caught on fire. Total loss. Drove car home from haircut appointment 5 to 10 minutes away. Parked car as normal and went inside. Within approximately 5 minutes loud knock on door “Your car is on fire!” I came out of my home and saw my car in driveway with fire erupting from engine area onto windshield, and through hole in middle of hood. Took a few seconds of video, then ran into house for large fire extinguisher. Emptied fire extinguisher contents into hole of hood and into fire area coming out from engine area onto windshield.
NHTSA complaint #11726141 — an unverified report by a vehicle owner.