83 of the 4,530 complaints filed about the BMW X5 are about the seats — 2% of everything owners reported. The worst model year for it is 2006.
83
Complaints
2%
Share of all complaints
0
Crashes
18
Fires
SEATS
Frequent Passenger Restraint System Issue
NHTSA complaint #11689071 — an unverified report by a vehicle owner.
SEATS
Described by BMW as a "malfunctioning passenger restraint system", the sensor detecting weight in the seats is faulty without any external factors. The safety of both minors and adults is placed at risk when a system like this malfunctions, either keeping the airbag on or off. The automatically-adjusting seatbelt is also affected by this. There was a warning message for this displayed.
NHTSA complaint #11688338 — an unverified report by a vehicle owner.
SEATS
Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke without warning.
NHTSA complaint #11680551 — an unverified report by a vehicle owner.
SEATS
Front Passenger occupant seat sensor failure warning code oc3
NHTSA complaint #11634799 — an unverified report by a vehicle owner.
SEATS
Driver seat is ripped at the base interior The seat frame is not mounted to the base.
NHTSA complaint #11628160 — an unverified report by a vehicle owner.
SEATS
When I switch on my driver seat for the heated seat it became so hot that the coils burned through my seat and make two round burn holes in the seat and burned my leg
NHTSA complaint #11576615 — an unverified report by a vehicle owner.
SEATS
Vehicle is out of warranty. Car only has 36K miles and passengers restraint system malfunction appeared. It basically says that the passenger airbag won't deploy due to this malfunction. Union diagnosis ilthe culprit is a defective seat occupancy mat sensor module and the seat mat. Both parts should be recalled as this failure occured without outside influence. This is a extremely important component that can fail at any moment in the 2019 X5 Xdrive50i.
NHTSA complaint #11547190 — an unverified report by a vehicle owner.
SEATS
I was using the seat heating on a very cold day recently and 10 minutes into the drive we noticed a weird smell, but couldn’t locate the source. As the smell got worse and worse over time, we stopped the car, turned of the interior lights and saw that smoke had accumulated in the cabin, suddenly we found that the seat heater had burned a hole through the leather seat on the rear passenger side, where my girlfriends father sat .
NHTSA complaint #11510329 — an unverified report by a vehicle owner.
SEATS
Sunroof drain clogged, causing leaking of water into vehicle. The dealer tested and found the same issue. They stated that there is a fix for this, to reroute the drain, and that it was not done on my vehicle prior to it clogging.
NHTSA complaint #11451168 — an unverified report by a vehicle owner.
SEATS
LH - Driver side seat caught fire and melted through seat material and melted onto my coat. there are burn marks / holes through the seat due to the heater malfunction/ short. My coat was also ruined with plastic melted onto it from the seat.
NHTSA complaint #11449083 — an unverified report by a vehicle owner.
SEATS
Front passenger seat occupancy mat (OC3) problem safety code. Supplemental Restraint System (SRS/AIR BAG SYSTEM) I contacted BMW OF NORTH AMERICA and they stated my 2010 BMW X5 is to old, one way to look at it. I requested assistance and BMW will not help out. I am the original owner and MY VEHICLE is garage kept. This air bag will not deploy and the passenger could be killed and or injured in a accident.
NHTSA complaint #11421568 — an unverified report by a vehicle owner.
SEATS
This car has relatively few miles (85k), and has always been operated by a single person. The passenger seat cushion has a sensor mat that activates the passenger airbag. With relatively fewer miles and very few passengers, the passenger seat didn't experience the normal use as likely modeled by BMW. However, during the fall of 2020, (during the height of covid), a warning light stating the passenger air bag had a malfunction. We were in the midst of nursing and the warning light then went out during the first three months of 2021. When it came on again in May, 2021, I asked BMW about it as was told, "That's Campaign 13V-564. The front passenger airbag seat occupancy sensor mat isn't working. This means, if there's an accident, the airbag protecting the passenger won't deploy." Apparently there as a "safety check" on this in 2014 and the recall closed as of January 2021....so, I was four months past the expiration date of their safety check for this important malfunctioning seat cushion. As advised by a BMW representative, I requested "goodwill assistance" with covering all or some of this repair (estimated at approx $2k). I was just told that BMW will not provide any goodwill assistance with this and there is apparently no one within BMW Customer Relations I can escalate this to. So, I am reaching-out to the NHTSA in hopes someone can assist me in navigating this. It seems to me, an important safety item such as a passenger sensor for airbag deployment on a car with fewer miles (and passengers) than average, experiencing a brief warning that didn't repeat during covid when we were unable to get to a BMW dealership, and for a "safety check" issue that just ended prior to us contacting BMW to repair is something I don't think BMW should be able to dodge.
NHTSA complaint #11420448 — an unverified report by a vehicle owner.
SEATS
Airbag light on, passenger airbag off light illuminated. Diagnostic scan showed faulty Front Passenger seat occupancy detector. BMW Issued recall campaign 13V-564 for vehicles manufactured from DEC 05 to sept 06. My vehicle was manufactured 06/06 and is displaying all the symptoms from recall 13v-564 yet BMW USA claims my vehicle is not effected.
NHTSA complaint #11420200 — an unverified report by a vehicle owner.
SEATS
MY HEATED SEAT CAUGHT ON FIRE AND BURNED ME AND MY COAT. I VERY RARELY USED IT AT ALL. I STARTED USING IT AND IT WAS PROBABLY THE 10TH TIME I USED IT WHEN IT OCCURRED.
NHTSA complaint #11382832 — an unverified report by a vehicle owner.
SEATS
PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.
NHTSA complaint #11341987 — an unverified report by a vehicle owner.
SEATS
I HAVE BEEN EXPERIENCING SEAT BELT PROBLEMS FOR YEARS. THERE'S A RECALL ON THE BMW X5 BUT I'M NOT SURE WHY MY VEHICLE IS NOT ON THE RECALL LIST. THERE ARE 3 OTHERS THAT HAVE THE SAME SEAT BELT ISSUES.
NHTSA complaint #11329161 — an unverified report by a vehicle owner.
SEATS
CARPERT FRONT TO BACK IS FULL OF WATER AND MOLD AND WATER IS GROWING EVERY DAY IT RAIN AND BMW WANT TO CHARGE ME TO FIX THIS HORRIBLE DEFECT. I AM VERY SCARE TO DRIVE MY CAR IN THESE CONDITIONS ESPECIALLY WITH THREE KIDS. PLEASE COME AND SEE IT FOR YOUR SELF
NHTSA complaint #11322094 — an unverified report by a vehicle owner.
SEATS
OCCUPANCY SEAT SENSOR IS MALFUNCTIONING. THE PART TO FIX THE ITEM IS $1,500 INCLUDING LABOR. THE PART IS OUT OF STOCK. SO THIS IS HAPPENING TO MANY BMW. APPROVAL TO REPLACE HAS BEEN GRANTED ON OTHER BMW MODELS. WHY ISN'T MINE COVERED? THE SENSOR IS ALWAYS ON EVEN IF NO ONE IS IN THE SEAT.
NHTSA complaint #11265229 — an unverified report by a vehicle owner.
SEATS
NOTIFICATION FOR FAULTY FRONT PASSENGER SEAT OCCUPANCY SENSOR
NHTSA complaint #11221606 — an unverified report by a vehicle owner.
SEATS
TO WHOM IT MAY CONCERN: THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT HAS FAILED ON MY VEHICLE. THIS MEANS THE PASSENGER SIDE AIRBAG IS NOT ACTIVE. IT HAS BEEN RECALLED IN THE PAST BY BMW MULTIPLE TIMES, 17V605 AND 17V428, BUT MY VEHICLE WAS NOT INCLUDED. HOWEVER, THIS APPEARS TO STILL BE AN ISSUE.
NHTSA complaint #11220905 — an unverified report by a vehicle owner.