Owners have filed 203 complaints
about the 2015 BMW X5 with NHTSA between 2014 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the BMW X5. 50 means typical for this
model; 100 means roughly double.
Severity — 87
16.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
55.2%
1,000 – 9,999 miles
1010.4%
10,000 – 24,999 miles
33.1%
25,000 – 49,999 miles
1414.6%
50,000 – 74,999 miles
2121.9%
75,000 – 99,999 miles
1818.8%
100,000 – 149,999 miles
1717.7%
150,000+ miles
88.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2014peak 13Sep 2026
NHTSA investigations into the 2015 BMW X5
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
EA23001Opened 17 Mar 2023Still openFUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a compreh...
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2015 BMW X5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V907000
FUEL SYSTEM, DIESEL
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Risk: A melting intake manifold increases the risk of a fire.
21V586000
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
18V755000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Risk: The melting intake manifold can increase the risk of a fire.
16V683000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.
15V147000
AIR BAGS
BMW of North America, LLC (BMW) is recalling certain model year 2015 BMW X5 xDrive 35d Sports Activity Vehicles (SAV) manufactured August 19, 2014, to February 16, 2015, and 2014-2015 BMW X5 xDrive 35i, X5 sDrive 35i, X5 xDrive 50i, Sports Activity Vehicles (SAV) manufactured August 28, 2013, to February 16, 2015. In the affected vehicles, the Head Protection System (HPS) air bag may not be securely connected to the air bag inflator gas generator.
Risk: Without a secure connection to the inflator, the HPS air bags may have insufficient inflation during a vehicle crash, increasing the risk of injury.
14V650000
SEATS
BMW of North America, LLC (BMW) is recalling certain model year 2015 X5 vehicles manufactured September 12, 2014,to September 21, 2014 and equipped with the optional rear comfort seat. The left rear seat belt attachment point in the affected vehicles may not have been sufficiently welded.
Risk: In the event of a crash, the seat belt attachment could break and fail to restrain a seat occupant, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024544587,250 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 202171112,702 units in Canada
Engine
Issue: On certain vehicles, the exhaust gas recirculation (EGR) cooler could crack internally and leak. If this happens, you may notice the following symptoms: a warning symbol in the instrument cluster displaying a loss of coolant, reduced engine power, an unpleasant exhaust odour, an unusual noise from the engine and/or smoke from the engine compartment. Note: This recall replaces Transport Canada Recall no. 2018-587. Safety Risk: A cracked EGR cooler could create the risk of an engine fire. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to replace the EGR cooler. The dealer will also inspect the intake manifold, and replace it, if necessary.
Recall 20214693,486 units in Canada
Fuel System
Issue: On certain vehicles equipped with a diesel engine, the high-pressure fuel pump may wear prematurely. This can cause reduced engine performance and could lead to a sudden engine stall. Note: A warning lamp on the instrument cluster will turn on if the fuel pressure drops. Safety Risk: A loss of engine power could increase the risk of a crash. Corrective Actions: BMW will notify owners by mail and instruct you to take your vehicle to a dealer to replace the high-pressure fuel pump.
Recall 201858710,368 units in Canada
Engine
This recall was replaced by Transport Canada Recall No. 2021-711. On certain vehicles, the cooler for Exhaust Gas Recirculation (EGR) module may develop an internal leak and coolant could mix with diesel engine soot/sediment. In rare circumstances, this condition could result in smouldering particles and lead to the melting of the intake manifold, increasing the risk of a fire causing injury and/or damage to property. Correction: Dealers will inspect the EGR cooler, and if necessary, replace it. If it is determined that the EGR cooler has leaked internally, the intake manifold will also be replaced. The EGR pipe connecting the cooler to the manifold will be cleaned. Note: An operator may be alerted to this condition by one or more of the following symptoms: A warning symbol in the instrument cluster displaying a loss of engine coolant, a reduction in engine power, an unpleasant odour (exhaust gas), an unusual noise from the engine compartment, and/or smoke from the engine compartment.
Recall 201657925 units in Canada
Steering
On certain vehicles, the Electronic Power Steering (EPS) control unit may be missing a weld holding a contact pin due to a manufacturing error. A missing weld could lead to a gradual increase in pin contact resistance, which could result in a fire causing injury and/or damage to property. Also, a loss of power steering assist could increase steering effort and increase the risk of a crash resulting in injury and/or damage to property. Correction: Dealers will replace the EPS control unit.
Recall 20151094 units in Canada
Airbag
On certain vehicles, the Head Protection System (HPS) may have been manufactured incorrectly. The clamp which secures the HPS' air bag to the gas generator is out of specification. This could result in an insufficient inflation of the air bag during activation of the HPS, which would increase the risk of injury to the seat occupant in a crash where deployment of the HPS is warranted. Correction: Dealers will replace the Head Protection System (HPS).
Recall 20144611 units in Canada
Seats And Restraints
On certain vehicles equipped with an optional rear comfort seat, welding for the safety belt buckle assembly bracket may have been incorrectly positioned, and does not meet specifications. In the event of a crash, the weld could break. If this were to occur, the safety belt buckle and associated bracket could loosen from the seat frame, increasing the risk of personal injury to the left rear seat occupant. Correction: Dealers will replace the left rear seat frame.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 160,000 milesAurora, COFire
ENGINE AND ENGINE COOLING
The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11763108 — an unverified report by a vehicle owner.
at 160,000 milesAurora, COFire
FUEL SYSTEM, DIESEL
The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11763108 — an unverified report by a vehicle owner.
Anaheim, CACrash2 injured
AIR BAGS
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
Anaheim, CACrash2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
at 103,000 milesSouth Jordan, UTFire1 injured
ENGINE
The contact owns a 2015 BMW X5. The contact stated that while driving at approximately 40 MPH, the contact observed smoke emanating from the rear of the vehicle. The vehicle was steered to the side of the road where he observed fire emanating from the engine compartment. The fire was extinguished by hand and the contact sustained hand injuries. Medical attention was not needed. The vehicle was towed to a dealer where it was diagnosed that an EGR failure where coolant leaked and combined with diesel soot causing a fire. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11629910 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2015 BMW X5. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was 130,514. However, the Auto Check Vehicle History report indicated that the mileage was 160,258 when it was last registered with the DMV on 11/26/2024.
NHTSA complaint #11763454 — an unverified report by a vehicle owner.
at 160,000 milesAurora, COFire
ENGINE AND ENGINE COOLING
The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11763108 — an unverified report by a vehicle owner.
at 160,000 milesAurora, COFire
FUEL SYSTEM, DIESEL
The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under NHTSA Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11763108 — an unverified report by a vehicle owner.
Royersford,, PA
POWER TRAIN
Catastrophic Driveshaft U-Joint failure - BMW X5 - Production date? 09.22.2014 Repair was made by BMW Dealership. Noted similar recall on 2011-2014 models. I believe my car was an early 2015 production model and was effected by the same issue. Current mileage on the vehicle is 93,000 miles.
NHTSA complaint #11761275 — an unverified report by a vehicle owner.
East Meadow, NY
POWER TRAIN
I drive a 2015 BMW X5. While driving on a local street, I heard a severe banging noise underneath the car. I pulled over, and it turned out the front driveshaft had broken, striking the transmission pan and other parts beneath. When I towed the car to the shop the mechanic also found that an AC drain line dripped onto the driveshaft U-joint, causing rust over time, which led to this failure. There were no warning lights prior. If this had happened on the highway, it could have caused far greater damage--potentially to the transmission, transfer case, front differential, or even the engine. This was a serious safety risk, and I urge the NHTSA to investigate this design flaw and consider a recall on affected models before others suffer similar damage.
NHTSA complaint #11745798 — an unverified report by a vehicle owner.
East Meadow, NY
UNKNOWN OR OTHER
I drive a 2015 BMW X5. While driving on a local street, I heard a severe banging noise underneath the car. I pulled over, and it turned out the front driveshaft had broken, striking the transmission pan and other parts beneath. When I towed the car to the shop the mechanic also found that an AC drain line dripped onto the driveshaft U-joint, causing rust over time, which led to this failure. There were no warning lights prior. If this had happened on the highway, it could have caused far greater damage--potentially to the transmission, transfer case, front differential, or even the engine. This was a serious safety risk, and I urge the NHTSA to investigate this design flaw and consider a recall on affected models before others suffer similar damage.
NHTSA complaint #11745798 — an unverified report by a vehicle owner.
Agua Dulce, CA
FUEL/PROPULSION SYSTEM
The HPFP failed and left my child and me dead in the water, stalled in the middle lane of a 50mph street for a half hour, nearly getting hit several times (two other vehicles crashed behind us trying to avoid us). Eventually a Sheriff helped us get the vehicle out of the road and into a nearby parking lot to wait for the tow truck. After we got to the parking lot, the Sheriff got another radio call and left without taking information or referring to a report or report number. This part has an open recall 21V-586, but both the local BMW dealership and BMW NA refuse to repair my vehicle (withou paying $18k), saying my VIN is not a part of the recall, despite my vehicle being the same engine within the production time, and my problem being exactly what was described in the recall. The pump failure has been confirmed by a crank-no-start condition, error code for low fuel rail pressure, and finding metal shavings in the fuel metering valve on the fuel pump. I am seeking assistance to be included in the recall that already exists and am frustrated to have been turned away when my vehicle meets all the criteria listed on the recall document. All of my correspondence with BMW was by telephone, so I do not have emails to attach below.
NHTSA complaint #11708127 — an unverified report by a vehicle owner.
Howell, NJ
ENGINE
Oil leaking from the valves cover onto the manifold and could cause a fire. I have replaced the valve cover on 11/03/2022 miles 107698 I pay 1493.21 for the repair. Last week 12/23/2025 the same thing started again. The oil is leaking again on manifold the car is smoking I am afraid to drive the car. I believe I should not be paying again for the same problem.
NHTSA complaint #11707398 — an unverified report by a vehicle owner.
Machiasport, ME
ENGINE
On 11/26/2025, I was driving on the NJ Parkway, Southbound, in the left lane. The Drivetrain Malfunctioned Warning Light came on and within second my car began loosing power. I did not notice any smells. My car stalled as I stopped along the left side of the roadway. I did not have time to maneuver safely to the right, onto the shoulder of the roadway. I maneuvered my vehicle to the left side of the road. My car was pinned against the guardrail to avoid being struck by southbound vehicles. The warning light disappeared. I attempted to restart my car, it sputtered a few time with black smoke coming out of the exhaust. I called 911 and State Police Responded to protect my vehicle from being struck. About an hour later, a tow truck responded and my vehicle was towed to the BMW Dealership, 500 Route 37, Eaton Town, NJ. I believe this catastrophic failure is connected to my vehicles EGR’s system. I had my vehicle serviced at Sterling BMW, Sterling, VA, in early 2025. During that visit I was told that my vehicle’s Auxiliary EGR cooler needed to be replaced. In October 2025, I took my vehicle to BMW of Westbrook, Maine, after I received a notice from BMW that they had extended the warranty on my Auxiliary EGR Cooler and it could be replaced if needed. I provided the Dealership with the information that Sterling BMW provided me about the need to have my Auxiliary EGR cooler replaced. Westbrook BMW examined my car and said there was nothing wrong the my Auxiliary EGR cooler. My vehicle will be looked at tomorrow by Eaton Town BMW. I suspect, I will be told the failure will be related to the EGR system.
NHTSA complaint #11701797 — an unverified report by a vehicle owner.
Minneapolis, MN
FUEL/PROPULSION SYSTEM
My high pressure fuel pump failed. There is a recall affecting these [XXX] ) but apparently my car even though its the same year and model, did not 'qualify'. Its exactly whats listed in the recall and its having exactly the same fault. Im facing an extremely high repair bill because its not a part of the recall.....for whatever reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11673688 — an unverified report by a vehicle owner.
at 108,000 milesFlushing, NY
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and it was determined that the EGR module and cooler were malfunctioning and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.
NHTSA complaint #11667370 — an unverified report by a vehicle owner.
Anaheim, CACrash2 injured
AIR BAGS
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
Anaheim, CACrash2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
I was making a left turn in stopped traffic. Lanes 1 and 2 yielded die to bumper to bumper traffic...as I crossed into lane 3 at 5 to 10 mph...struck by a vehicle going 55 mph plus in opposite direction. My vehicle spun into 3rd vehicle. I hit my head 2 times on driver windows. No airbags deployed. I suffered a traumatic brain injury.
NHTSA complaint #11660268 — an unverified report by a vehicle owner.
at 95,000 milesLake Jackson, TX
ELECTRICAL SYSTEM
The contact owns a 2015 BMW X5. The contact stated that the water pump remained running while the vehicle was turned off, causing the battery to drain. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that the thermostat, hoses, and water pump were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted with the water pump continuously running while the vehicle was turned off. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
NHTSA complaint #11641132 — an unverified report by a vehicle owner.
at 95,000 milesLake Jackson, TX
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X5. The contact stated that the water pump remained running while the vehicle was turned off, causing the battery to drain. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that the thermostat, hoses, and water pump were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted with the water pump continuously running while the vehicle was turned off. The contact referenced NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
NHTSA complaint #11641132 — an unverified report by a vehicle owner.
Rockford, MI
SEAT BELTS
one seat belt in the BACK SEAT on PASSENGER SIDE SEAT BELT WILL NOT PULL out . stay stuck . can pull out to 1.5 inches then somtimes "3. then back to "1.5
NHTSA complaint #11640864 — an unverified report by a vehicle owner.
at 123,000 milesDe Soto, MO
ELECTRICAL SYSTEM
The contact owns a 2015 BMW X5. The contact stated that the vehicle was experiencing battery drainage. The vehicle was taken to the dealer, where the battery was replaced twice; however, the failure persisted. The dealer informed the contact that the auxiliary water pump was continuously running after turning off the vehicle. The dealer diagnosed the vehicle with parasitic battery draw due to the auxiliary water pump malfunction. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
NHTSA complaint #11640470 — an unverified report by a vehicle owner.
at 123,000 milesDe Soto, MO
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
The contact owns a 2015 BMW X5. The contact stated that the vehicle was experiencing battery drainage. The vehicle was taken to the dealer, where the battery was replaced twice; however, the failure persisted. The dealer informed the contact that the auxiliary water pump was continuously running after turning off the vehicle. The dealer diagnosed the vehicle with parasitic battery draw due to the auxiliary water pump malfunction. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
NHTSA complaint #11640470 — an unverified report by a vehicle owner.
Orlando, FL
ENGINE
My 2015 X5 decided it was not going to start. The vehicle was was looked at by a technician only to determine thay the cam sensor was not active and the car would not start. Moving forward with diagnostics the sensor was ruled out as good. Moving forward the valve cover was taken off for inspection only to find that the cam side bolt was hanging only by the wall of the valve cover. the gear is still in place it has nkt jumping timing but the end of the cam bolt is and has been broken off at the end inside the man approximately a half inch of the end of the bolt is in the hole. I stopped the technician from moving forward with anything else. I recently looked up for a recall but do not see any for the X5 but open recalls on other models. please let me know if this is a problem with the six cylinder turbo and it under sized cam bolt thank you for your help and time.
NHTSA complaint #11638552 — an unverified report by a vehicle owner.
at 151,000 milesColumbus, MS
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW X5. The contact stated that while driving approximately 45 MPH, the vehicle began to lose automotive power and reduced speeds and smoke was present coming from the engine compartment. The vehicle was driven to the home and while parked in the garage the temperature gauge indicated that the engine temperature was extremely hot. The vehicle was later towed to the local dealer who diagnosed that the coolant pump and coolant pump connector was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was not contacted. The failure mileage was 151,000.
NHTSA complaint #11635023 — an unverified report by a vehicle owner.
at 103,000 milesSouth Jordan, UTFire1 injured
ENGINE
The contact owns a 2015 BMW X5. The contact stated that while driving at approximately 40 MPH, the contact observed smoke emanating from the rear of the vehicle. The vehicle was steered to the side of the road where he observed fire emanating from the engine compartment. The fire was extinguished by hand and the contact sustained hand injuries. Medical attention was not needed. The vehicle was towed to a dealer where it was diagnosed that an EGR failure where coolant leaked and combined with diesel soot causing a fire. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11629910 — an unverified report by a vehicle owner.
Baldwin Park, CA
FUEL/PROPULSION SYSTEM
Check engine light: FC 24BF00 - zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration correction too high These are the same issues the 2016 MY cars experience and was given a warranty extension
NHTSA complaint #11629722 — an unverified report by a vehicle owner.
The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, the Automatic Emergency Braking system failed to engage as needed while there were other vehicles nearby. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. Additionally, the manufacturer was contacted, and the contact was provided a 2025 BMW X5 loaner vehicle; however, the contact stated that the same failure occurred while driving the loaner vehicle. The manufacturer was notified of the failure and advised the contact to return the loaner vehicle to the dealer. The contact stated that upon returning the loaner vehicle to the dealer, the dealer informed the contact that the failure of his vehicle could not be duplicated. The contact stated that while driving the vehicle at various speeds, the failure persisted. The vehicle was taken back to the dealer, where it was test-driven while the dealer's manager was occupying the front passenger's seat. The dealer confirmed that the Automatic Emergency Braking system was inoperable; however, the dealer informed the contact that they did not know how to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted and informed the contact that they would contact the dealer to obtain information on the service that was performed on the vehicle. A case was opened; however, the contact was still awaiting a response from both the dealer and the manufacturer. The failure mileage was approximately 56,000.
NHTSA complaint #11628988 — an unverified report by a vehicle owner.
Reunion, FL
POWER TRAIN
My prop shaft has prematurely failed due to the air conditioner drain line outlet directing water on to the prop shaft u joints. This is a recall issue on previous model BMW X5 and obviously a continuing issue on this generation (f15) as well.
NHTSA complaint #11626959 — an unverified report by a vehicle owner.