FaultScore

FaultScore report

2005 BMW X5 problems

Owners have filed 109 complaints about the 2005 BMW X5 with NHTSA between 2005 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 17 of 27 worst.

C

FaultScore 51/100

Higher is worse. Measured against the other years of the BMW X5.

How this is worked out

The numbers

109

Complaints

3

Crashes reported

7

Fires reported

11

Injuries reported

3 complaints report a death.

89,075 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 100 vs 50 Early failure 25 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the BMW X5. 50 means typical for this model; 100 means roughly double.
Severity — 100
22% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 25
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2005 compares with every other BMW X5

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2005 BMW X5

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 17 15.6%

0 crashes, 1 fires · median 83,000 mi

Airbags 16 14.7%

3 crashes, 0 fires · median 115,000 mi

Brakes 15 13.8%

Median failure at 92,537 miles

0 crashes, 3 fires · median 115,000 mi

Transmission & Drivetrain 9 8.3%

Median failure at 56,000 miles

Fuel & Propulsion 8 7.3%

Median failure at 83,500 miles

Seats 7 6.4%

0 crashes, 1 fires · median 97,500 mi

Lights 5 4.6%

Median failure at 78,729 miles

Body & Structure 5 4.6%

Median failure at 25,000 miles

Other & Unspecified 4 3.7%

0 crashes, 2 fires · median 80,007 mi

Tires 3 2.8%
Suspension 2 1.8%

Median failure at 10 miles

Seat Belts 1 0.9%

Median failure at 135,000 miles

Wheels 1 0.9%

Median failure at 98,000 miles

Acceleration & Cruise Control 1 0.9%

Median failure at 118,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 7.4%
1,000 – 9,999 miles 1 1.2%
25,000 – 49,999 miles 8 9.9%
50,000 – 74,999 miles 14 17.3%
75,000 – 99,999 miles 22 27.2%
100,000 – 149,999 miles 25 30.9%
150,000+ miles 5 6.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2005 peak 7 Jul 2025

Recalls on the 2005 BMW X5

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

07E069000

EQUIPMENT

CERTAIN AFTERMARKET BMW BIKE CARRIERS, P/N 82110393954, SOLD FOR USE ON MY 2005 BMW X3 AND X5 VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE HITCH STYLE BICYCLE RACK.

Risk: WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH POINT HAS THE POTENTIAL OF CAUSING A SEVERE INJURY TO THE USER'S FINGER OR HAND.

05V504000

POWER TRAIN:AUTOMATIC TRANSMISSION

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECTLY MANUFACTURED AUTOMATIC TRANSMISSION PARKING PAWL GUIDE PLATE.

Risk: THIS COULD CAUSE THE PARKING LOCK SYSTEM NOT TO ENGAGE, AFTER THE TRANSMISSION IS PLACED IN THE PARK ("P") POSITION. IF THE VEHICLE WAS PARKED ON AN INCLINE, AND THE PARKING BRAKE WAS NOT ENGAGED, THIS COULD RESULT IN A VEHICLE ROLLAWAY CONDITION.

05V367000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

ON CERTAIN SPORT UTILITY VEHICLES, THE ATTACHMENT OF THE BRAKE LINE SUPPORT BRACKET WITHIN THE FRONT LEFT WHEEL WELL WAS NOT WELDED ACCORDING TO SPECIFICATIONS. IT COULD LOOSEN AND OVER TIME THE BRAKE HOSE COULD RUB AGAINST THE WHEEL WELL.

Risk: THE FRONT LEFT BRAKE HOSE COULD BECOME DAMAGED TO THE POINT WHERE A LOSS OF BRAKE FLUID COULD OCCUR INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2012129 67,771 units in Canada

Label

Certain vehicles fail to conform to Canada Motor Vehicle Safety Standards. Specifically, the compliance label does not indicate the wheel rim size, as required by the Standard. Correction: Due to the inconsequential nature of this non-compliance, no action will be taken.

Recall 2005237 30 units in Canada

Brakes

On certain vehicles, the brake line support bracket within the front left wheel well may not have been spot welded according to specification and could loosen. If this happened, the front left brake hose could rub/chafe against the wheel well. Over time, the hose could become damaged to the point where a loss of brake fluid could occur. Correction: Dealers will secure the bracket using rivets.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Hoquiam, WA Fire 1 injured 1 killed

UNKNOWN OR OTHER

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

Hoquiam, WA Fire 1 injured 1 killed

ELECTRICAL SYSTEM

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

Hoquiam, WA Fire 1 injured 1 killed

ENGINE

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

at 100,000 miles Litchfield Park, AZ 1 injured

SEATS

BMW X5 2005 A HOLE WAS BURNED INTO THE DRIVERS SEAT, BURNING MY LEG AND A HOLE IN MY SWEATER, WHILE DRIVING ON A CITY STREET. I PURCHASED THIS VEHICLE NEW IN 2005 AND HAVE HAD IT SERVICED REGULARLY.

NHTSA complaint #11122032 — an unverified report by a vehicle owner.

at 160,000 miles Jacksonville, FL Fire

UNKNOWN OR OTHER

AS MY CAR SAT IN MY DRIVEWAY (WITH NO KEY IN THE IGNITION), IT BURST INTO FLAMES, SPREADING TO NEARBY TREES AND BUSHES, AND CRACKING SEVERAL WINDOWS IN MY HOUSE. THE FIRE DEPARTMENT PUT IT OUT BEFORE IT COULD BURN THE HOUSE DOWN AND I MANAGED TO ESCAPE THE HOME WITHOUT INJURY.

NHTSA complaint #11110730 — an unverified report by a vehicle owner.

at 25,000 miles Valley Stream, NY 1 injured

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2005 BMW X5. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOOR INDEPENDENTLY CLOSED. THE CONTACT'S RIGHT THUMB WAS SEVERED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO RALLYE BMW (1 BRUSH HOLLOW ROAD, WESTBURY, NY 11590) WHERE IT WAS DETERMINED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND PROVIDED AN INVESTIGATOR TO CONFIRM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA complaint #11052616 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

San Jose, CA

TIRES

I purchased a used Pirelli Scorpion Strada 255/55R18 109V tire (DOT code 1UN L4W990 4221) for my SUV. When I returned home from the installation, the tire appeared normal. However, the next morning—within 24 hours of installation—I began driving for work when my car suddenly started shaking violently and pulling hard to the right while on the freeway around 3 AM. I was able to safely exit the freeway and pull over. Upon inspection, I discovered that the tire had been shredded by the road—the sidewall had catastrophically failed, and the inner structure had separated. The tire had good tread and showed no signs of damage before the incident. This was a sudden and dangerous failure that placed me at serious risk of losing control of the vehicle. It occurred under normal driving conditions at moderate freeway speed. There were no prior warning signs, dashboard messages, or visible damage. The tire was manufactured in October 2021 at Pirelli’s Rome, Georgia plant. The failure appears consistent with belt separation or internal delamination. The damaged tire has been preserved and is available for inspection. I believe this tire may be part of a defective batch and am reporting this for safety investigation. There are similar complaints online regarding Pirelli tires made in this timeframe.

NHTSA complaint #11674101 — an unverified report by a vehicle owner.

Hoquiam, WA Fire 1 injured 1 killed

UNKNOWN OR OTHER

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

Hoquiam, WA Fire 1 injured 1 killed

ELECTRICAL SYSTEM

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

Hoquiam, WA Fire 1 injured 1 killed

ENGINE

My father was sitting in his parked car in his driveway and his car caught on fire. A neighbor witnessed it she said it was engulfed in flames within seconds and my father died from smoke inhalation due to the fire. Aberdeen WA police department and fire department examined the vehicle and investigated the cause and determined it started in the vehicle engine. Also the coroner did an autopsy to determine his cause of death. From what I understand there has been numerous similar fires with this model yet it hasn’t been included in any recall. It is unknown to me whether there were any indicator lights on. He had only owned the vehicle for less than a week I believe. I am having the vehicle returned to me now that the police and fire department are finished examining it. As far as I know they are the only ones to have contact with it since the fire.

NHTSA complaint #11499056 — an unverified report by a vehicle owner.

San Diego, CA

SERVICE BRAKES

Faulty Check valve connected to brake booster leaks oil into brake booster causing contamination and loss of power braking. Recall issued for roughly 30,000 BMW X5 vehicles produced from 2007-2010 for a similar issue but none issued for this vehicle.

NHTSA complaint #11454024 — an unverified report by a vehicle owner.

Ormond Beach, FL

ELECTRICAL SYSTEM

THE WIRING HARNESS INSIDE THE HEADLIGHTS ARE LOOSING THE INSULATION, AND THERE ALL THE BARE WIRES ARE EXPOSED. THIS IS A HIGH FIRE HAZARD, WHAT MAY CAUSE DEATH OF THE OCCUPANTS AND OTHERS IN THE TRAFFIC. THIS PROBLEM IS NOT JUST IN MY VEHICLE, THERE ARE MANY FORUMS OVER THE INTERNET WITH THE SAME PROBLEM WHAT IS NOT THE FAULT OF THE OWNER OF THE VEHICLE

NHTSA complaint #11311737 — an unverified report by a vehicle owner.

at 10 miles LOS Angeles, CA

SUSPENSION

CAR STARTS TO SHAKE ALMOST UNCONTROLLABLY WHEN GOING AT A HIGH SPEED ON FREEWAY AND NOTICING LEAKS BUT NOT SURE FROM WHERE

NHTSA complaint #11311131 — an unverified report by a vehicle owner.

at 10 miles LOS Angeles, CA

FUEL/PROPULSION SYSTEM

CAR STARTS TO SHAKE ALMOST UNCONTROLLABLY WHEN GOING AT A HIGH SPEED ON FREEWAY AND NOTICING LEAKS BUT NOT SURE FROM WHERE

NHTSA complaint #11311131 — an unverified report by a vehicle owner.

at 70,000 miles Bronx, NY

PARKING BRAKE

TL* THE CONTACT OWNS A 2005 BMW X5. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS FRACTURED. ON ONE OCCASION, THE CONTACT ATTEMPTED TO PULL THE EMERGENCY BRAKE AND THE VEHICLE CONTINUED TO MOVE FORWARD AND ALMOST STRUCK A WALL. THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY CANTENA BMW (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-5555), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #11217578 — an unverified report by a vehicle owner.

at 176,303 miles Saginaw, MI

AIR BAGS

TAKATA RECALL? DRIVING AT LOW SPEED A VERY LARGE EXPLOSION NOISE (SOUND LIKE SHOTGUN) FROM PASSENGER SIDE. DID NOT COM THROUGH DASH BUT SOUND LIKE IT TORE THROUGH THE HEATER FAN. COULD HEAR PIECES WHEN HEATER ON. EARS STILL RINGING.

NHTSA complaint #11207269 — an unverified report by a vehicle owner.

at 125,112 miles Chicago, IL

ENGINE

ON JANUARY 10 2019 I WAS DRIVING TO WORK WHEN SUDDENLY MY BMW DECIDES TO SHUT OFF ON THE HIGHWAY WITH NO WARNING. MY STEERING WHEEL STIFFENED UP AND I ALMOST CRASHED MY CAR. THERE WAS NO WARNING LIGHT OR NOTHING BLINKING ON THE DASH TO WARN ME OF ANY PROBLEMS. I JUST PAYED OFF MY CAR AND THIS HAPPENS TO ME. ITS BEEN REALLY HARD NOT HAVING A CAR AND NOT BEING ABLE TO TAKE MY KIDS TO SCHOOL. I REACHED UT TO NAPLETON KIA AND BMW OF NORTHAMERICA AND THEY DO NOT WANT TO HELP ME.THEY BASICALLY SOLD ME AN UNSAFE CAR WHICH COULD OF KILLED MY FAMILY. MECHANIC BASICALLY SAYS THAT THE MOTOR SEIZED WITHOUT WARNING.AND IT WOULD BE 6000$ TO FIX. IF YOU LOOK ONLINE THERES HUNDREDS OF PEOPLE WITH THE SAME PROBLEM AND BMW DOES NOT WANT TO HELP.A TRUE LEMON.

NHTSA complaint #11183834 — an unverified report by a vehicle owner.

at 140,000 miles Worcester, MA

AIR BAGS

TAKATA RECALL I JUST SWITCH MY CAR ON THE AIRBAG LIGHT COMES ON AFTER DOING SOME RESEARCH ONLINE I NOTICE IT SEEMS TO BE A PROBLEM ALSO SAW PEOPLE SAYING THERE WAS A RECALL FOR IT BUT WHEN CHECKING MY VIN IT SAID 0 RECALL

NHTSA complaint #11141575 — an unverified report by a vehicle owner.

at 100,000 miles Litchfield Park, AZ 1 injured

SEATS

BMW X5 2005 A HOLE WAS BURNED INTO THE DRIVERS SEAT, BURNING MY LEG AND A HOLE IN MY SWEATER, WHILE DRIVING ON A CITY STREET. I PURCHASED THIS VEHICLE NEW IN 2005 AND HAVE HAD IT SERVICED REGULARLY.

NHTSA complaint #11122032 — an unverified report by a vehicle owner.

at 160,000 miles Jacksonville, FL Fire

UNKNOWN OR OTHER

AS MY CAR SAT IN MY DRIVEWAY (WITH NO KEY IN THE IGNITION), IT BURST INTO FLAMES, SPREADING TO NEARBY TREES AND BUSHES, AND CRACKING SEVERAL WINDOWS IN MY HOUSE. THE FIRE DEPARTMENT PUT IT OUT BEFORE IT COULD BURN THE HOUSE DOWN AND I MANAGED TO ESCAPE THE HOME WITHOUT INJURY.

NHTSA complaint #11110730 — an unverified report by a vehicle owner.

at 125,500 miles Hull, GA

AIR BAGS

MY 2005 BMW X5 AIR BAG LIGHT IS ON,

NHTSA complaint #11093441 — an unverified report by a vehicle owner.

at 112,000 miles Morris Plains, NJ

SERVICE BRAKES

LEAVING HOUSE WE FOUND THE BRAKE PEDAL NOT FUNCTIONING PROPERLY AND PEDAL GOING ALL THE WAY TO THE FLOOR BEFORE ENGAGING. BRAKE LINES DAMAGED. BRAKE LINES NEEDED TO BE FABRICATED AND REPLACED.

NHTSA complaint #11081441 — an unverified report by a vehicle owner.

at 25,000 miles Valley Stream, NY 1 injured

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2005 BMW X5. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOOR INDEPENDENTLY CLOSED. THE CONTACT'S RIGHT THUMB WAS SEVERED AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO RALLYE BMW (1 BRUSH HOLLOW ROAD, WESTBURY, NY 11590) WHERE IT WAS DETERMINED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND PROVIDED AN INVESTIGATOR TO CONFIRM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

NHTSA complaint #11052616 — an unverified report by a vehicle owner.

at 115,000 miles Kiowa, CO

EXTERIOR LIGHTING

BOTH TAILLIGHT HOUSING CIRCUIT BOARDS SHORTS OUT. BURNS BETWEEN HOUSING AND ADAPTER . THUS CAUSES A BREAK IN THE CIRCUIT AND YOU DON'T HAVE ANY TAILLIGHTS. THIS IS A SAFETY CONCERN AND IS ILLEGAL TO GO WITH NO TAILLIGHTS.

NHTSA complaint #11048199 — an unverified report by a vehicle owner.

at 115,000 miles Kiowa, CO

ELECTRICAL SYSTEM

BOTH TAILLIGHT HOUSING CIRCUIT BOARDS SHORTS OUT. BURNS BETWEEN HOUSING AND ADAPTER . THUS CAUSES A BREAK IN THE CIRCUIT AND YOU DON'T HAVE ANY TAILLIGHTS. THIS IS A SAFETY CONCERN AND IS ILLEGAL TO GO WITH NO TAILLIGHTS.

NHTSA complaint #11048199 — an unverified report by a vehicle owner.

Knoxville, TN

AIR BAGS

FRONT PASSENGER AIRBAG WARNING LIGHT STAYS ON. WILL NOT TURN OFF

NHTSA complaint #11044018 — an unverified report by a vehicle owner.

at 70,000 miles APO, AP

SERVICE BRAKES

I CURRENTLY HAVE A BMW X5 2005, WITH 4.4. VIN # [XXX]. BRAKES ARE NOT WORKING PROPERLY. BRAKE SYSTEM HARDENS WHEN VEHICLE SLOWS DOWN AND DOESN'T WORK PROPERLY UNTIL CAR IS RESTARTED. SAME ENGINE AND SAME BRAKE SYSTEM IN DIFFERENT MODEL (740I) HAS BEEN RECALLED TO FIX THE ISSUE. ACCORDING TO BMW SERVICE DESK, THE X5 MODELS HASN'T BEEN RECALLED WITH SAME ISSUES WITH THE BRAKE HYDRAULIC SYSTEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11013600 — an unverified report by a vehicle owner.

at 74,800 miles LOS Angeles, CA 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2005 BMW X5. WHILE DRIVING 10 MPH, ALL THE FRONT AND REAR DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR INJURIES TO THE ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO PACIFIC BMW (800 S BRAND BLVD, GLENDALE, CA 91204) WHERE THE DEALER STATED THAT THE MANUFACTURER WOULD DIAGNOSE AND INVESTIGATE THE FAILURE. THE MANUFACTURER SENT AN INVESTIGATOR WHO DIAGNOSED THAT THERE WAS EVIDENCE OF A COLLISION, WHICH WAS THE CAUSE OF THE AIR BAG DEPLOYMENT. AS A RESULT, THE MANUFACTURER DECLINED TO PAY FOR THE REPAIRS IN FULL, BUT STATED THAT THEY WOULD PAY FOR THE REPAIR PARTS, BUT NOT THE LABOR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,800.

NHTSA complaint #11000921 — an unverified report by a vehicle owner.

Phoenix, AZ

UNKNOWN OR OTHER

I HAVE HAD ISSUES WITH EVERY SINGLE WINDOW. THEY DO NOT ROLL UP. I REPEATEDLY PAY TO HAVE THESE FIXED AND THEY CONTINUE TO BE AN ISSUE. THERE IS AN ABSOLUTE DEFECT IN THESE WINDOWS. I HAVE HAD AN ARRAY OF VEHICLES, NONE OF WHICH HAD HALF AS MANY ISSUES AS THIS BMW.

NHTSA complaint #10991621 — an unverified report by a vehicle owner.

Phoenix, AZ

ELECTRICAL SYSTEM

I HAVE HAD ISSUES WITH EVERY SINGLE WINDOW. THEY DO NOT ROLL UP. I REPEATEDLY PAY TO HAVE THESE FIXED AND THEY CONTINUE TO BE AN ISSUE. THERE IS AN ABSOLUTE DEFECT IN THESE WINDOWS. I HAVE HAD AN ARRAY OF VEHICLES, NONE OF WHICH HAD HALF AS MANY ISSUES AS THIS BMW.

NHTSA complaint #10991621 — an unverified report by a vehicle owner.

Colorado Springs, CO

POWER TRAIN

TL* TAKATA RECALL. THE CONTACT OWNS A 2005 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 17V020000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) WAS UNDERWAY FOR OTHER VEHICLE'S OF THE SAME MODEL FOR THE LAST COUPLE OF MONTHS. THE SERVICE ADVISER INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR DISTRIBUTION OF PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE AIR BAG PARTS COULD BE EXPEDITED WITHIN 2-3 WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V020000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 17V020000 AND 17V138000.

NHTSA complaint #10983105 — an unverified report by a vehicle owner.