54 of the
3,660 complaints filed about the Cadillac Deville
are about the seats —
1% of everything owners reported.
The worst model year for it is 1997.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10712360 — an unverified report by a vehicle owner.
DRIVING EAST ON FLAMINGO ST, LAS VEGAS, HIT DIP IN ROAD, SUDDENLY, WENT DEAD. NO POWER, ENGINE DIED, HIT FROM BEHIND, AIRBAGS DID NOT DEPLOY. WENT HOSPITAL BY AMBULANCE, WITH NECK BRACE, IV DRIP, SPENT ONE NIGHT, WENT DOCTOR NEXT DAY. CAR TAKEN REPAIR SHOP, PER GEICO INSURANCE ADJUSTER. WENT TO THIS DOCTOR FOR TWO YEARS, THEN ANOTHER DOCTOR AT V.A. HOSPITAL, TO THIS DATE. HAD SHOTS TO LOW BACK, NECK, MANY CHIROPRACTOR TREATMENTS, WITH VARIOUS PILLS, SUCH AS OXYCODONE, HYDOCODONE AND OTHER NARCOTICS FOR PAIN. HAVING TO SHOTS IN LOW BACK THIS MONTH, 29 OCT 2014. THE ACCIDENT WAS INVESTIGATED BY LAS VEGAS STATE POLICE DEPARTMENT. DAMAGE TO MY CAR WAS OVER $20,000. DOLLARS, GEICO WOULD NOT REPLACE, HAD TO SELL, SUFFERED LOST AFTER 5 MONTHS. IT WAS NEVER CORRECT AFTER ACCIDENT. PURCHASE 2005 NEW CTS, IT SHUT OFF WHILE DRIVING, TRADED IT FOR 2005 CADILLAC DEVILLE, WITH 13,000 MILES, ENGINE LEAKED OIL BEFORE WARRANTY OFF, DEALER REFUSED TO DO ANYTHING. NOW AT 200,000 MILES, IT LEAKS 2-3 QUARTS BETWEEN OIL CHANGES. DOES NOT BURN, ENGINE WAS DEVELOPED WITH DEFECT, IT LEAKS OIL FROM BOTTOM. I HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. FOUND OVER 200 OWNERS HAVE SAME PROBLEMS WITH DEVILLE, LEAKING OIL. REPORTED TO GM, THEY SAID NOTHING COULD BE DONE, REFUSED TO ASSIST IN REPAIRS OR FIX THE PROBLEM.
NHTSA complaint #10649924 — an unverified report by a vehicle owner.
AIRBAGS FAILED TO OPEN AFTER ENGINE DIED. CAR WENT DEAD AND STEERING BRAKES FAILED TO OPERATE PROPERLY. SEAT BECAME UNLOCKED. I WAS JAMMED UNDER STEERING WHEEL. ENGINE AND CAR DEAD. FRONT END AND REAR END TOTAL, NEVER RECEIVED REPLACEMENT. INSURER WAS GEICO, REPAIRED AT THEIR RECOMMENDED FACILITY. ENGINE BEGAN TO LEAK OIL AFTER 20000 MILES CAR NEVER OPERATED CORRECTLY AFTERWARDS, TRADED IT IN AFTER 6 MONTHS, FOR 2005 NEW CTS. SAME THING HAPPENED, ENGINE SHUT OFF,. I TRADED FOR 2005 CADILLAC DEVILLE, IN 2005.
NHTSA complaint #10641495 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TELESCOPIC STEERING WHEEL MOVED UP, DOWN, INWARDS AND OUTWARDS INDEPENDENTLY. IN ADDITION, THE FRONT DRIVER SEAT INDEPENDENTLY MOVED BACK AND FORTH. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
NHTSA complaint #10633648 — an unverified report by a vehicle owner.
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE HEATED SEATS. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE HEATED SEAT, THEY BECAME EXTREMELY HOT. THERE WERE BURN MARKS LEFT ON THE SEAT.
NHTSA complaint #10541669 — an unverified report by a vehicle owner.
I HAVE A 2005 CADILLAC DEVILLE I PURCHASED IT USED WITH 48,000 MILES I HAVE HAD IT ABOUT THREE YEARS AND THE LEATHER SEATS ARE HORRIBLE. THEY ARE NOT COMFORTABLE FOR LONG DISTANT RIDING. I HAD A 1994 DEVILLE AND THERE IS NO COMPARISON.
NHTSA complaint #10269149 — an unverified report by a vehicle owner.
AFTER SHORT LOCAL DRIVE OF ABOUT 20 MILES, I STOPPED FOR GAS AND FILLED MY TANK. I WAS ALONE IN VEHICLE, NO PASSENGER, AND WHEN I RESTARTED MY CAR I SMELLED SOMETHING BURNING. IN SECONDS, I OBSERVED WHITE SMOKE POURING OUT OF PASSENGER SEAT BELT RETRACTOR. THE CAR IMMEDIATELY FILLED WITH SMOKE. I EXITED CAR AND RAN AROUND CAR AND OPENED BOTH PASSENGER SIDE DOORS LETTING SMOKE OUT. THE SMOKE WAS STILL COMING OUT AND I WAS STILL PARKED AT GAS PUMP, SO I LEFT THE DOORS OPENED, GOT BACK IN THE CAR AND MOVED IT TO A SAFER PLACE. BY THE TIME I HAD MOVED THE CAR, THE SEAT HAD STOPPED BURNING, SO I WAITED A FEW MINUTES AND DROVE THE CAR HOME ABOUT FIVE MILES. THE CAR HAD AN UNBELIEVABLE BAD SMELL IN IT THAT BURNED MY EYES AND GAVE ME A HEADACHE. I TOOK THE CAR TO MY LOCAL GM DEALER AND THEY REPAIRED THE SEAT BY REPLACING THE LUMBAR SWITCH AND SWITCH HOLDER UNDER WARRANTY. MY CONCERN IS THAT IF THIS SEAT COULD CATCH FIRE WITHOUT ANYONE EVEN SITTING IN IT, THEN THE DRIVERS SEAT WOULD EVEN BE MORE AT RISK. MY OTHER CONCERN IS THAT IF THIS FIRE HAD STARTED WHILE DRIVING THROUGH A CITY, THE SPEED AT WHICH THE CAR FILLED WITH SMOKE WOULD HAVE MADE IT EXTREMELY DANGEROUS GETTING SAFELY OFF THE ROAD. MY DEALER TRIED TO ASSURE ME THAT IT HAD NOT HAPPENED BEFORE AND IT WOULD BE VERY UNLIKELY TO HAPPEN AGAIN. I STILL DO NOT TRUST THIS VEHICLE AND I WILL MOST LIKELY TRADE IT IN BUT I THINK THIS PROBLEM SHOULD BE RESEARCHED BY SOMEONE OTHER THAN A GM DEALER. I'M CERTAIN PARTS ARE NO LONGER AVAILABLE.
NHTSA complaint #10240561 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2005 CADILLAC DEVILLE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT DOES NOT SUPPORT THE DRIVER. IN ADDITION, THE METAL PART UNDERNEATH THE DRIVER SIDE IS POKING HIS REAR END AND LOWER BACK. DUE TO HOW UNCOMFORTABLE THE FAILURE IS, THE CONTACT CANNOT DRIVE THE VEHICLE FOR A LONG PERIOD OF TIME. HE HAS TAKEN THE VEHICLE TO THE SHOP THREE TIMES, BUT THEY HAVE NOT BEEN ABLE TO REPAIR IT SUCCESSFULLY. THE CURRENT MILEAGE IS 26,000 AND FAILURE MILEAGE WAS 20,000.
NHTSA complaint #10193960 — an unverified report by a vehicle owner.
$3440.72 OF REPAIRS FROM JAN 05 TO AUG 06, INCLUDES AIR BAGS, COMPUTER PROBLEMS, ELECTRIC WINDOWS, AIR CONDITIONER,FUEL PUMP,WATER PUMP,ELECTRIC SEAT HEATER,ETC. ON A 2001 CADILLAC DTS WITH 60038 MILES. ALL FIXED BY DEALER AND EXTENDED WARRANTY. WE PAID #50.00 DEDUCTIBLE FOR EACH TRIP TO SERVICE DEPT. 8 TIMES SINCE JAN 05. THE COMPLAINT IS REGARDING THE NUMBER OF TIMES WE HAVE BEEN WITHOUT A VEHICLE AND THE NUMEROUS REPAIRS ON A CAR THAT IS SUPPOSE TO BE WELL MADE, AND OF COURSE IS VERY EXPENSIVE. WE ARE SELLING THIS VEHICLE BECAUSE IT IS NOT RELIABLE AND WILL HAVE TO WITHDRAW SEVERAL THOUSAND DOLLARS TO MAKE UP THE DIFFERENCE OF THE SALE VALUE AND WHAT WE OWE. WE WOULD BE KEEPING THE CAR UNTIL PAID FOR IF THERE HAD NOT BEEN SO MANY PROBLEMS. THIS CAR IS KEPT IN A GARAGE AT ALL TIMES,AND WE HAVE IT SERVICED EVERY 3000 MILES AND HAVE DONE THIS SINCE WE BOUGHT THE CAR IN DEC 2003. PLEASE CONTACT US REGARDING ANY ADDITIONAL INFORMATION NEEDED. THANK YOU.
NHTSA complaint #10167786 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH, THE DRIVER'S SEAT STARTED MOVING BACKWARD. EVENTUALLY THE ENTIRE SEAT WAS LYING DOWN AND THE CONTACT COULD NOT REACH THE PEDALS. THE CONTACT PULLED OFF OF THE ROAD. THE SEAT WAS PULLED BACK UP IN AN UPRIGHT POSITION. THE CONTACT THOUGHT THE RESET BUTTON COULD HAVE ACCIDENTALLY BEEN PRESSED. HOWEVER, WHILE PULLING BACK INTO TRAFFIC, THE SEAT STARTED MOVING BACKWARD AGAIN. THE CONTACT DROVE HOME BY SITTING ON THE EDGE OF THE SEAT. THE SEAT IS THE RECLINING POSITION AND WILL NOT MOVE FORWARD. THE PASSENGER SEAT IS WORKING PROPERLY. THE DEALERSHIP HAS BEEN INFORMED.
NHTSA complaint #10157596 — an unverified report by a vehicle owner.
DT: CADILLAC DEVILLE 1996. THE CONTACT STATED THAT THE ELECTRONIC BUTTONS THAT CONTROLLED THE DRIVER'S SEAT, STARTED TO MOVE IN ALL DIFFERENT WAYS, UPWARD, DOWNWARD, AND PUSHED THE CONTACT UP AGAINST THE STEERING WHEEL. WHEN SHE TRIED TO MOVE THE SEAT BACKWARD IT WOULD NOT MOVE. *AK *SC
NHTSA complaint #10125881 — an unverified report by a vehicle owner.
THE ABS TRACTION CONTROL WAS NOT WORKING AND THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE VEHICLE HAS BEEN IN AND OUT OF THIS DEALER REPAIR SHOP FOR THIS PROBLEM SINCE AUG. 2002 AND THE INTERMITTENT PROBLEM WITH BRAKE FAILURES AND EXTENDED BRAKING DISTANCE KEEP RECURRING. *JB ANNTENA STUCK UP. POWER ANTENNA ASSEMBLY REPLACED. OIL LEVEL LOW AND OIL LIGHT IS ON. THERE WAS NO READING ON THE DIPSTICK. HAD TO ADD TWO QUARTS OF OIL AFTER DRIVING 1500 MILES. OIL LIFE INDICATOR WAS RESET. PISTON, ROD AND OIL RINGS REPLACED. DRIVERS SIDE HEADLIGHT COVER FELL OFF WITH BULB BURNT OUT. HEADLAMP HOUSING ASSEMBLY REPLACED. CONSUMER WENT TO START VEHICLE AND IT WOULDN'T START. BATTERY REPLACED. CATALYTIC CONVERTER RATTLING. DRIVERS SIDE HEATED SEAT/SWITCH INOPERATIVE. WHILE GIVING GAS HESITATES; STRUGGLES UP A HILL. SPARK PLUG WIRE REPLACED. NOTIFICATION BY POSTCARD. ORDERED PARTS. DRIVERS SIDE WINDOW WON'T GO UP. REPLACED LEFT DOOR WINDOW SWITCH. SES LIGHT ON. EXHAUST RECIRCULATION VALVE (EGR) REPLACED. TRANSMISSION MAKES A GRINDING NOISE ON FAST ACCELERATION. DEALER FOUND THE EXHAUST PIPE AT THE REAR OF THE CONVERTER SHIFTING A CROSS BRACE WHEN ACCELERATING. REARVIEW MIRROR BROKE OFF BASE.
NHTSA complaint #10108720 — an unverified report by a vehicle owner.
PROBLEMS WITH CRUISE CONTROL AND AIR BAG LIGHT.*MR THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL REMAINED LIT, OFTEN FOR SEVERAL DAYS. THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY BUT THE DEALER INDICATED THAT NOTHING COULD BE DONE UNLESS THE LIGHT WAS ON WHEN THE VEHICLE WAS BOUGHT TO THE DEALER. THE POWER STEERING PUMP HAS BEEN REPLACED, THE ENGINE BLOCK CRACKED. THE DRIVER'S SEAT FAILED.
NHTSA complaint #10083414 — an unverified report by a vehicle owner.
WHILE DRIVING AT 62 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE O THE DEALERSHIP SEVERAL TIMES OVER THE COURSE OF A YEAR. THE DEALER REPLACED DIFFERENT PARTS YET THE PROBLEM RECURRED. *AK THE COOLANT LEVEL LIGHT HAD A POOR CONNECTION WHICH CAUSED THE THEN IT IS MOIST OR DAMP OUTSIDE THE VEHICLE SPUTTERS AND STALLS. COOLANT LIGHT TO ILLUMINATE. SOMETIMES THE DOOR LOCKS WOULD UNLOCK ONCE THE VEHICLE WAS PLACED IN PARK, SOMETIMES THEY DIDN'T. THE VEHICLES HEATED SEAT SHUT OFF AFTER ABOUT FIVE MINUTES OR SOMETIMES THEY DIDN'T WORK AT ALL. THE INFORMATION CENTER WOULD RESET ITSELF SOMETIMES. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER. THE EXTERIOR DRIVER'S SIDE MIRROR WAS CLOUDY WHICH CAUSED POOR VISIBILITY. THE DEALER REPLACED THE ENTIRE MIRROR.
NHTSA complaint #10080008 — an unverified report by a vehicle owner.
MR. ROSS CIRINCIONE IS WRITING ON BEHALF OF MS. CIANCIOLO STATING THAT A DEFECT IN THE BUCKET SEAT HEATING ELEMENT CAUSE BURNT EDGES WITH A 2-3 INCH HOLE DIAMETER IN THE LEATHER AND A MELTED SEAT CUSHION UNDERNEATH. ALTHOUGH THERE IS A SERVICE BULLETIN ALERTING DEALERSHIPS TO THE PROBLEM, THE DEALERSHIP INSISTED THAT THE BURN HOLE MUST HAVE BEEN CAUSED BY HER LOCAL DETAILING SHOP. ONWER IS REQUESTING REIMBURSEMENT.
NHTSA complaint #565487 — an unverified report by a vehicle owner.
POWER SEAT SEATBACK GOES DOWN WHILE DRIVING. IN DECEMBER OF 1999, DEALER REPLACED MEMORY MODULE TO REMEDY THIS PROBLEM. SINCE NOVEMBER OF 2001 SEATBACK WILL INTERMITTENTLY GO DOWN ON IT'S OWN.*AK CONSUMER ALSO STATES MORE OFTEN THEN NOT, WHEN YOU START THE CAR THE SEAT WILL MOVE IN SEVERAL DIFFERENT DIRECTIONS. WHEN THE BACK GOES FLAT IT PINS ANY PASSENGER IN THE REAR SEAT. PH 09-DEC-2002
NHTSA complaint #8011199 — an unverified report by a vehicle owner.
CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.
NHTSA complaint #8001011 — an unverified report by a vehicle owner.