164 of the
3,757 complaints filed about the Chevrolet Astro
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 1997.
1997 CHEVROLET ASTROVAN WITH ELECTRICAL DOOR LOCKS. PULLED INTO SHEETZ GAS AND GO AND WENT TO OPEN THE DRIVERS DOOR AND IT DID NOT OPEN. TRIED TO PUSH THE MANUAL INSIDE DOOR LOCK BUT IT WAS TOTALLY FROZEN AND WOULD NOT ACTUATE. NEXT TRIED ELECTRICAL DOOR LOCK SWITCH. NO RESPONSE ON DRIVERS DOOR BUT THERE WAS WEAK SOUND FROM PASSENGER DOOR LOCK SOLENOID. IT WAS AS IF ON THE PASSENGER SIDE IT WAS SUFFERING FROM INSUFFICIENT VOLTAGE. CRAWLED OUT OF PASSENGER SEAT AND GOT OUT OF CAR. ' TOOK IGNITION KEY AND INSERTED IT INTO DRIVERS DOOR LOCK. KEY WOULD TURN TO LOCK (FELT THE DETENT OF THE ) AND BACK TO NEUTRAL... KEY WOULD NOT TURN TO UNLOCK POSITION ...WOULD MOVE A LITTLE AND THEN FREEZE. I DID NOT TRY HARDER TO TURN AS I FELT THERE WAS A VERY GOOD CHANCE THE KEY WOULD BREAK AND LEAVE ME STRANDED 40 MILES FROM HOME... NO BACKUP IGNITION KEY. IGNITION KEY WORKS THE DOOR LOCKS IN THIS MODEL. WENT TO NTSTB WEB SITE AND SEARCHED FOR OTHER PEOPLE WITH SAME TYPE PROBLEM. NO LUCK. WENT TO GOOGLE AND DID SAME SEARCH CHEVROLET ASTROVAN DOOR WON'T OPEN AND GOT A NUMBER OF COMPLAINTS THAT HAD NOT REACHED NTSTB.. CHEVROLET HAS TO KNOW ABOUT THIS PROBLEM. IF THIS MODEL HAS FLIP UP STEERING WHEEL, THIS WOULD NOT BE THE PROBLEM IT IS. IT IS VERY DIFFICULT FOR OLDER AND LARGER PROBLEM TO CLIMB OUT OF THE BUCKET SEAT AS THE STEERING WHEEL TRAPS YOUR LEGS WHEREAS A BENCH SEAT YOU SIMPLY SLIDE SIDEWAYS. THIS IS AN ENTRAPMENT ISSUE!!!!!! WILL SEE DEALER IN HOUR.
NHTSA complaint #10549828 — an unverified report by a vehicle owner.
THIS VEHICLE AMONG OTHER VEHICLES MADE BY GM AND GMC HAVE A DEFECTIVE DOOR LATCH THAT FAILS AND WILL NOT ALLOW THE DRIVER OR PASSENGER TO BE ABLE TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE TO GET OUT IN THE CASE OF AN ACCIDENT OR VEHICLE FIRE. THIS PROBLEM FOR SEVERAL YEARS AND GM DID NOTHING TO RECALL AND FIX THIS PROBLEM. THIS IS AN EXTREME SAFETY HAZARD THAT SHOULD HAVE BEEN CORRECTED. OWNERS ARE PUT AT EXTREME RISK FOR LOSING THEIR LIFE IN AN EVENT WHERE THEY NEED TO EXIT THE VEHICLE. PLEASE FORCE A RECALL SO THAT NO ADDITIONAL LOSE OF LIFE WILL OCCUR.
NHTSA complaint #10532015 — an unverified report by a vehicle owner.
THIS VEHICLE AMONG OTHER VEHICLES MADE BY GM AND GMC HAVE A DEFECTIVE DOOR LATCH THAT FAILS AND WILL NOT ALLOW THE DRIVER OR PASSENGER TO BE ABLE TO OPEN THE DOOR FROM THE INSIDE OR OUTSIDE TO GET OUT IN THE CASE OF AN ACCIDENT OR VEHICLE FIRE. THIS PROBLEM FOR SEVERAL YEARS AND GM DID NOTHING TO RECALL AND FIX THIS PROBLEM. THIS IS AN EXTREME SAFETY HAZARD THAT SHOULD HAVE BEEN CORRECTED. OWNERS ARE PUT AT EXTREME RISK FOR LOSING THEIR LIFE IN AN EVENT WHERE THEY NEED TO EXIT THE VEHICLE. PLEASE FORCE A RECALL SO THAT NO ADDITIONAL LOSE OF LIFE WILL OCCUR.
NHTSA complaint #10532015 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1997 CHEVROLET ASTRO. WHILE CHANGING ONE OF THE TIRES THE CONTACT NOTICED THAT THE CABLE WHICH HOLDS THE SPARE TIRE UNDERNEATH THE VEHICLE WAS SEVERELY CORRODED. WHILE THE CONTACT WAS PERFORMING HIS OWNS REPAIR TO REPLACE THE CABLE, IT FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 153,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10376220 — an unverified report by a vehicle owner.
I SIMPLY CLOSED THE PASSENGER DOOR OF MY 2005 CHEVY ASTRO AWD VAN AND THE SIDE MIRROR GLASS FELL OUT, HIT THE DOOR AND BROKE. ALSO, THE PLASTIC MOLDING ON THE DRIVERS DOOR IS COMING LOOSE.
NHTSA complaint #10330377 — an unverified report by a vehicle owner.
I HAVE A 1998 CHEVY ASTRO 2WD WE BOUGHT WITH 23K MI. IN 2000. ROUGHLY 2 YEARS AGO WE HAD ALL NEW BRAKES (HEAD TO TOE, FRONT & BACK) INSTALLED AGAIN. WE HAVE HAD NOTHING BUT ISSUES WITH OUR ABS MAINLY WHEN TRAVELING UNDER 15 MPH, WHEN YOU TRY AND STOP IT GRABS HEAVILY OR SOMETIMES ALMOST NOT AT ALL. JUST LAST YEAR WE HAD THE FRONT BRAKES RE-DONE AGAIN AND STILL THE PROBLEM PERSISTS. I HAVE SEEN MANY OTHER COMPLAINTS ON THE WEB FOR THIS TYPE OF ISSUE. WE ONLY TRAVEL 12-14K MILES A YEAR WITH THE VEHICLE AND MOST OF THE DRIVING IS ON COUNTRY ROADS. WE NOTICE IT THE MOST WHEN WE ARE DROPPING THE KIDS OFF AT SCHOOL OR PICKING THEM UP OR PULLING INTO OR OUT OF THE GARAGE. THE JERKING ACTION HAS CAUSED MAJOR FRONT END ASSEMBLY DAMAGE TO THE VAN WHERE WE HAD TO REPLACE MOST OF THOSE PIECES AS WELL. AFTER DUMPING ALMOST $2200 INTO THE VAN AND STILL HAVE THE SAME ISSUE, THIS IS WHY I AM FILING THIS COMPLAINT. THIS SHOULD BE A RECALL ISSUE, CAUSE IT IS DANGERING THE LIVES OF MY FAMILY AND OTHER AROUND US. I BELIEVE IT IS A BAD SENSOR. WE WILL ALSO FILE A COMPLAINT WITH THE ATTORNEY GENERAL OF ILLINOIS LISA MADIGAN AS THIS IS MORE THAN JUST ONE INCIDENT ACROSS THE U.S. FEEL FREE TO CALL OR EMAIL ME ASAP AS WE DON'T KNOW WHERE TO GO FROM HERE. IF THE ECONOMY WAS BETTER WE MIGHT OF JUST WENT TO BUY ANOTHER VAN BUT WE ARE LIKE THE REST OF AMERICA AT THIS POINT AND SEE NO POINT IN TRYING TO GET RID OF A VEHICLE THAT PERFORMS WELL EXCEPT FOR THE ABS. WE HAVE RECORDS OF ALL WORK DONE TO THE VAN AND WILL SHARE IF NEED BE. DISSATIFIED VEHICLE OWNER TOM K.
NHTSA complaint #10258732 — an unverified report by a vehicle owner.
2002 CHEVY ASTRO VAN IDLER ARM PULLED THROUGH THE FRAME OF THE FRONT RIGHT PORTION RESULTING IN PARTIAL STEERING FAILURE ON FEBRUARY 1, 2009. UPON INSPECTION BY HALLEEN CHEVROLET SERVICE DEPARTMENT IT WAS DETERMINED THAT NOT ONLY HAD THE FRONT RIGHT IDLER ARM BROKEN THROUGH THE FRAME BUT THE FRONT LEFT IDLER ARM WAS ALSO IN DANGER OF BREAKING THROUGH. THIS WOULD RESULT IN COMPLETE STEERING FAILURE. THE SERVICE DEPARTMENT AT THE DEALERSHIP DETERMINED THAT THE VEHICLE NEEDED A COMPLETE FRAME REPLACEMENT.
NHTSA complaint #10258210 — an unverified report by a vehicle owner.
THE DOOR HANDLES ON BOTH THE PASSENGER AND DRIVER SIDE BROKE OFF. THE SLIDING SIDE DOOR LOCK ENGAGED BEFORE THE DOOR FULLY CLOSED BREAKING THE LOCKING MECHANISM. I HAVE SEEN SEVERAL ASTRO AS WELL AS SAFARI VANS WITH MISSING HANDLES. I AM HAVING TROUBLE FINDING REPLACEMENT DOORS.
NHTSA complaint #10257005 — an unverified report by a vehicle owner.
DOOR HANDLE ON RIGHT REAR DUTCH DOOR OF OUR 2000 ASTRO VAN BROKE SUDDENLY WHEN TRYING TO OPEN DOOR. WHILE THE DUTCH DOOR FEATURE IS OPERATIONALLY VERY HANDY, THE DOOR DESIGN ALWAYS HAD A FLIMSY FEEL TO IT - SO WE ALWAYS USED GREAT CARE WHEN OPENING AND CLOSING. AFTER IT BROKE, WE FOUND THE NHTSA #634576 WITH SIMILAR COMPLAINTS, SO FELT OBLIGATED TO ADD TO YOUR LIST.
NHTSA complaint #10218984 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE PIN THAT HOLDS THE PASSENGER SIDE DOOR FELL OUT CAUSING THE DOOR TO FALL OFF. THE DEALER HAS NOT BEEN ALERTED. UPDATED 9/28/2006 -
NHTSA complaint #10163290 — an unverified report by a vehicle owner.
AFTER A RAIN OR DURING WASHING WATER IS LEAKING INTO THE VAN, UNDERLAYMENT IS WET, CARPET IS WET, AND VAN IS MUSTY SMELLING. NO ONE REFERED ME TO THIS WEBSITE.
NHTSA complaint #10135301 — an unverified report by a vehicle owner.
DT: ON FRIDAY THE BATTERY WENT DEAD AND THE OWNER COULDN'T OPEN THE BACK DOORS. THE VEHICLE WAS PARKED IN FRONT OF THE HOUSE. THE OWNER COULD NOT OPEN THE BACK DOORS TO GET TO HIS TOOLS. THE OWNER WAS CONCERNED THAT IF AN ACCIDENT OCCURRED NO ONE COULD GET OUT OF THE BACK DOORS. THIS WAS THE WAY THE VEHICLE WAS BUILT. THE OWNER FELT THIS WAS A SAFETY DEFECT. THE OWNER WAS NOT WORRIED ABOUT THE BATTERY GOING DEAD, JUST ABOUT THE BACK DOOR NOT OPENING.
NHTSA complaint #10133871 — an unverified report by a vehicle owner.
I HAVE A 2000 CHEV ASTRO PASS. VAN LS EXT SPORT. BOTH DRIVER AND PASSENGER DOORS ARE SEPARATING FROM THIER HINGES. THE ADHESIVE IS FAILING, AND I AND AFRAID THE DOORS WILL FALL OFF.
NHTSA complaint #10118439 — an unverified report by a vehicle owner.
THE CONSUMER'S 1987 AND 1997 CHEVROLET ASTRO VANS HAD FAULTY ENGINE'S.***NO ANSWER REQUIRED***. *MR THE POWER WINDOWS FAILED, THE DRIVER'S SEAT CAME LOOSE, THE REAR DOOR HATCH BROKE AND THE TRANSMISSION FAILED DUE TO THE TORQUE CONVERTER SLIPPING AND VALVE BODY WEAR (90000 MILES).
NHTSA complaint #10117266 — an unverified report by a vehicle owner.
THE REAR INSIDE DOOR HANDLE BROKE OFF THE DOOR PANEL. CONSUMER WAS UNABLE TO EXIT THE VEHICLE FROM THE INSIDE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10083850 — an unverified report by a vehicle owner.
PAINT IS PEELING AND CRACKING ON MY 1997 CHEVROLET ASTRO. WHILE UNDER WARRENTY THE ROOF WAS REPAINTED. SOON IT STARTED TO CRACK BUT DEALER WOULD NOT HELP. AS A OWNER OF SEVERAL GM VEHICLES I FEEL MY VAN SHOULD BE REPAINTED FOR FREE SINCE THIS IS A KNOWN DEFECT OF GM. ALL I AM ASKING FOR IS FOR GM TO PAY TO HAVE MY VAN FULLY REPAINTED. THANK YOU AND LOOK FORWARD TO HEARING FROM YOU. ANTHONY O. HOOPER.
NHTSA complaint #10074844 — an unverified report by a vehicle owner.
THE VEHICLE'S RUNNING BOARD IS TO NARROW WHEN CONSUMER GET OUT OF THE VEHICLE HER FOOT SLIPPED. AS A RESULT THE DRIVER SUSTAINED BACK AND LEG INJURIES. *NM
NHTSA complaint #10065559 — an unverified report by a vehicle owner.