188 of the 3,757 complaints filed about the Chevrolet Astro are about the fuel system — 5% of everything owners reported. The worst model year for it is 1997.
188
Complaints
5%
Share of all complaints
1
Crashes
8
Fires
FUEL/PROPULSION SYSTEM
FRONT SUSPENSION ISSUES, ELECTRICAL GAUGES, REPLACEMENT OF FUEL TANK PUMP, DOOR LATCHES FAILING TO OPEN ON SLIDING SIDE DOOR MAKING EXITING OF VEHICLE IMPOSSIBLE, RECALL OF 02V328000 UNABLE TO BE CONFIRMED AS HANDLED BY ANY DEALERS.
NHTSA complaint #11040456 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
VAN WILL NOT PASS SMOG. THE VERY LAST TIME I DROVE IT, I WAS DRIVING IT ON A CITY STREET AND IT JUST DIED OUT. I'VE SPENT HUNDREDS OF DOLLARS TO HAVE IT FIXED AND ITSTILL ISN'T FIXED TO PASS SMOG. A SHOP SAID MY FUEL INJECTION SPIDER SYSTEM IS BAD.
NHTSA complaint #10806234 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
NHTSA complaint #10604713 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
HI, I WAS DRIVING THIS VAN WHEN ALL OF A SUDDEN IT STOPS. I HAD A VERY HARD PROBLEM OF TRYING TO GET OFF THE ROAD WITH NO BRAKES OR STEERING. I HAD IT TOWED INTO SERVICE. THEY REPLACED EVERYTHING FUEL PUMP, SENDING UNIT, FUEL FILTER, PLUGS, PLUG WIRES, DISTRIBUTOR AND RESET THE TIMING. IT NEVER DID SHOW UP A CHECK ENGINE LIGHT OR SHOWED A CODE THAT SOMETHING WAS WRONG. I DROVE IT TWO DAYS LATER AND IT DID THE SAME THING. THEY CHECKED IT OUT AND DROVE IT AGAIN FOR A WEEK AND IT HAPPEN AGAIN. I SPENT $1200 TRYING TO GET THIS SAFE TO DRIVE. IT IS AS IF THE KEY WAS SHUT OFF. FINALLY WITH SOME OF MY KNOWLEDGE ABOUT WHAT CAN CAUSE THIS TO HAPPEN I CHECKED THE BATTERY. IT WAS ONLY ONE YEAR OLD. IT SHOWED UP AS BAD UNDER A LOAD. WHEN I TOOK THE VAN BACK TO THE REPAIR SHOP THEY SAID BATTERY SHOWED GOOD. FINALLY I TOOK THE BATTERY BACK TO AUTO ZONE THEY SHOWED IT AS BAD ALSO AND REPLACED IT. NEVER HAD A PROBLEM AFTER THAT. SO THE PROBLEM YOU ARE HAVING WITH THE KEY SWITCH IN ALL THOSE CARS YOU MAY HAVE TO DOUBLE CHECK THE BATTERY'S. VOLTAGE TO THE MICROPROCESSOR SHOULD STAY WITHIN LIMITS OF APX 8 VOLTS. THIS MIGHT BE MORE OF A PROBLEM THAN THE KEY SWITCH. THANKS FOR READING THIS LETTER.
NHTSA complaint #10593059 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
VAN SHUT DOWN WHILE DRIVING AND WE LOSS BRAKES.
NHTSA complaint #10573886 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 CHEVROLET ASTRO. THE CONTACT STATED THAT HE BEGAN TO DRIVE IN REVERSE AND THE SPEEDOMETER FAILED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHERE THEY STATED THAT FUEL LEAKED FROM THE WIRING HARNESS AND INTO THE ENGINE COMPUTER. IN ADDITION, THE ENGINE COMPUTER AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 245,000.
NHTSA complaint #10561879 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 CHEVROLET ASTRO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE VEHICLE FAILED TO DECELERATE AS THE BRAKES WERE APPLIED. IN ORDER TO STOP THE FAILURE, THE CONTACT HAD TO POWER OFF THE ENGINE HOWEVER, THE FAILURE RECURRED TWICE ONCE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE WHERE THE CONTACT INDEPENDENTLY REPLACED THE POWER STEERING LINE. IN ADDITION, THE FUEL PUMP WAS FOUND TO BE FAULTY AND WAS ALSO REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. ...UPDATED 11-12-13 *BF THE FUEL PUMP WIRE CONNECTOR ON TOP OF THE FUEL PUMP INSIDE OF THE GAS TANK MELTED AND THE FUSE NEVER BLEW. THE CONSUMER ALSO STATED THE SECOND TIME THE POWER STEERING LINE BROKE, HE ALMOST CRASHED INTO A HOSPITAL.
NHTSA complaint #10548074 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 CHEVROLET ASTRO VAN. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL LINES WERE SEVERELY CORRODED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT THE BRAKE PEDAL SUNK INTO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BRAKES LINES WERE ALSO CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,257 AND THE CURRENT MILEAGE WAS 88,000. UPDATED 12/30/13*CN THE CONSUMER ALSO STATED RUST CAUSED THE ABS TO ENGAGE AT LOW SPEEDS ON DRY PAVEMENT, CAUSING THE VEHICLE TO CONTINUE TO MOVE, EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED.
NHTSA complaint #10545126 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
I HAVE A 1998 CHEVY ASTRO VAN THAT QUALIFIES FOR A EXPIRED WARRANTY FOR GM THAT IS RELATED TO A DEFECT IN THEIR FUEL INJECTION SYSTEM THAT CAUSES THEM TO STICK OPEN OR CLOSED. I WAS NEVER NOTIFIED BY CHEVY ABOUT THIS PROBLEM AND WAS NOT PROPERLY DIAGNOSED BY A MECHANIC UNTIL THIS YEAR. THE BULLETIN/WARRANTY NUMBER IS: 99066E AND IT STATES THAT ALL REPAIRS RELATING TO THIS PROBLEM WOULD BE COVERED NO CHARGE TO THE VEHICLE OWNER AS LONG AS IT'S WITHIN 10 YEARS OR 200,000 MILES. SO, I'M 3 YEARS OUT OF WARRANTY AND I HAVE 217,000 MILES. IT DOESN'T SEEM RIGHT THAT CHEVY NEVER CONTACTED ME ABOUT THIS AND I'VE HAD TO PAY FOR NUMEROUS REPAIRS RELATED TO THE FUEL SYSTEM IN THIS VEHICLE OVER THE YEARS WITHOUT THAT COULD HAVE BEEN AVOIDED IF I HAD MY FUEL INJECTION SYSTEM FIXED. THESE VANS ARE KNOWN TO RUN UP TO 450,000 MILES. THE OPERATION OF MY VEHICLE IS VITAL IN THIS ECONOMY. I REALLY WOULD APPRECIATE THIS WARRANTY EXTENDED TO ME. I HAVE CONTACTED CHEVY/GM AND THEY JUST READ THE WARRANTY BACK AND DENY ME REPAIR OR TELL ME TO GET IT FIXED AT THE DEALERSHIP. WHY SHOULD I HAVE TO PAY FOR A REPAIR THAT THERE IS A WARRANTY THAT STATES THAT THEY ARE AT FAULT AND IT'S RELATED TO FUEL DEPOSITS IN CALIFORNIA FUEL?
NHTSA complaint #10400943 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 CHEVROLET ASTRO. THE CONTACT SMELLED A STRONG GASOLINE FUEL ODOR AND THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED AT THE FUEL INJECTOR. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06E041000 (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS). THE VEHICLE WAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,810.
NHTSA complaint #10397462 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2005 CHEVROLET ASTRO. THE CONTACT WAS TRAVELING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 84,000.
NHTSA complaint #10355388 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WHILE TRAVELING AT HIGHWAY SPEEDS THE ACCELERATOR PEDAL BECAME STUCK. VEHICLE CONTINUED TO ACCELERATE IN A RUN-AWAY MODE. VEHICLE WAS EVENTUALLY STOPPED THROUGH COMBINATION OF BRAKES AND TRAVELING INTO MUD. UPON STOPPING IT WAS NOTICED THAT THE FRONT BRAKES WERE FLAMING - MOST LIKELY DUE TO EXCESSIVE HEAT.
NHTSA complaint #10320625 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER
I OWN A 2003, CHEVROLET ASTRO. ON SUNDAY, JUNE, 28, 2009, I WAS DRIVING ON I-94, BETWEEN ALEXANDRIA, MN AND FERGUS FALLS, MN. I HAD MY CRUISE CONTROL SET AT 70 MPH, THE POSTED SPEED LIMIT, WHEN I APPROACHED A VEHICLE THAT WAS TRAVELING AT A SLOWER SPEED. I PULLED OVER TO THE LEFT LANE AND PROCEEDED TO PASS. AS I WAS PASSING, I LOOKED IN MY REAR VIEW MIRROR AND NOTICED A VEHICLE WAS COMING UP TO ME AT A FAST PACE, SO I STEPPED ON THE ACCELERATOR, TO GET BY THE VEHICLE, THAT I WAS PASSING, A LITTLE QUICKER. WHEN I PASSED THE VEHICLE, I LET UP ON THE ACCELERATOR, TO GET BACK TO THE SPEED I WAS PREVIOUSLY TRAVELING. INSTEAD OF MY VEHICLE SLOWING BACK DOWN, IT CONTINUED TO GO FASTER, I TOUCHED MY BRAKE PEDAL, TO RELEASE THE CRUISE CONTROL, BUT MY VEHICLE CONTINUED TO PICK UP SPEED, 80MPH AND CLIMBING. I THEN STEPPED ON MY BRAKE, ON AND OFF, TO GET BACK TO ABOUT 60MPH, MOVED MY SWITCH,FOR THE CRUISE CONTROL, TO THE OFF POSITION. I CONTINUED TO PICK UP SPEED. THERE JUST HAPPENED TO BE AN EXIT, TO A TOWN, SO I WENT UP THE EXIT, STEPPING ON AND OFF THE BRAKE PEDAL TO SLOW DOWN. WHEN I GOT TO THE TOP OF THE EXIT, I TURNED OFF THE IGNITION AND WITH THE HELP OF BRAKING, I COASTED TO A STOP. AT THIS POINT, BOTH MY WIFE AND I WERE VERY SCARED. I THOUGHT MY CRUISE CONTROL HAD STUCK, SO I TURNED ON THE IGNITION AND THE ENGINE ROARED, SO I SHUT IT OFF. I TRIED IT ONCE MORE AND THE SAME THING HAPPENED. THEN I KNEW IT WAS MORE THAN THE CRUISE CONTROL, SO I CALLED MY ROADSIDE SERVICE. AFTER ABOUT A TWO HOUR WAIT,THEY BROUGHT MY VAN TO A CHEVROLET DEALER IN ALEXANDRIA, MN. IT WA DETERMINED, BY A MECHANIC, THE NEXT DAY, THAT MY ACCELERATOR CABLE WAS FRAYED AND THAT CAUSED IT TO STICK. THE ACCELERATOR CABLE WAS REPLACED. I HAVE THE FRAYED CABLE.
NHTSA complaint #10298647 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
MY 2000 CHEVROLET ASTRO HAS AN ACCELERATOR THAT DOES NOT STOP ITS ACCELERATION WHEN THE GAS PEDAL IS RELEASED. DEPENDING ON THE SLOPE OF THE ROAD, THE VEHICLE MAY GAIN SPEED UNTIL IT IS SHIFTED INTO NEUTRAL. IT IS NOT A BIG EVENT ON DRY ROADS, BUT YESTERDAY WHEN IT HAPPENED IN THE SNOW, IT ALMOST CAUSED A CRASH. I HAVE HAD IT SERVICED BY DIFFERENT DEALERS 3 TIMES AND AM STILL HAVING THE SAME PROBLEM. IT IS READY TO BE PICKED UP AFTER TAKING IT IN AGAIN YESTERDAY FOR THE SAME PROBLEM. IT DOES THIS ON OCCASION, BUT VERY OFTEN AFTER BEING ON CRUISE CONTROL.
NHTSA complaint #10252717 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN ROUTE 130 AND THE CAR JUST DIED SO IT WAS TOWED APRIL 2008 AND THE FUEL PUMP WENT IN THE CAR WHICH COST 800.00 ON JULY 6,2008 I WAS ON MY WAS TO EWING TWSP AND THE CAR DIED AGAIN IT WAS TOWED AND THE FUEL PUMP WENT AGAIN IN THE CAR.
NHTSA complaint #10233794 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
A YEAR AND A HALF AGO THERE AS A LOSS OF POWER AND AN ENGINE MISS. A FUEL SYSTEM CLEANING IN A SHOP CLEARED THIS UP. THEN AT THE END OF DECEMBER THE VAN WOULD NO START. WE HAD IT TOWED TO OUR LOCAL MEINEKE. IT WAS DETERMINED THE SEQUENTIAL CENTRAL PORT INJECTOR HAD FAILED. THIS IS A DOCUMENTED PROBLEM FOR A DEFECTIVE PART. I WROTE A LETTER TO GM TO ASK FOR REIMBURSEMENT. THEY REFUSED BECAUSE I DID NOT GO TO A DEALERSHIP. AND MEINKE USED AN AFTER MARKET PART.
NHTSA complaint #10217768 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
CHEVY 2000 ASTRO, CUTS OUT WHILE DRIVING. WE EVEN PUSHED THE VAN INTO A CHEVY DEALER AND THEY COULD NOT TELL US WHAT IT WAS AFTER HOOKING IT UP TO DIAGNOSTICS. WE FIGURED IT WAS THE COIL WIRE. RECENTLY THE VAN HAS BEEN BOGGING DOWN WHEN IT IS UNDER LOAD. ALSO, WHEN IT RAINS IT RUNS ROUGH. WE TOOK IT TO A SHOP AND THEY REPLACED OUR FUEL FILTER. IT RAN FINE BUT STILL CUTS OUT SOMETIMES RUNNING UP HILL. SO WE CHANGED THE SPARK PLUGS. IF YOU LET THE VAN SIT OVER THE WEEKEND WITH OUT DRIVING IT, THE VAN WAS REALLY HARD TO START. UNTIL FINALLY IT JUST WOULDN'T START AT ALL. IN ADDITION THE DOOR LOCKS SOMETIMES WORK AND SOMETIMES DON'T . THE DRIVER SIDE WINDOW IS VERY SLUGGISH GOING UP YOU ACTUALLY HAVE TO HELP IT BY PULLING UP ON IT. WE KEEP BLOWING FUSES WHEN WE USE OUR CIGARETTE LIGHTER TO CHARGE OUR CELL PHONE. IT REALLY NEEDS HELP.
NHTSA complaint #10208761 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHILE FUELING MY VEHICLE AT A GAS STATION, I PUMPED ABOUT $3.00 WORTH OF GAS INTO MY 1/8 TANK. AFTER IT REACHED $3.00 A LOUD HISSING SOUND CAME FROM THE FILLING NECK OF MY VAN (NOT THE ACTUAL GAS STATION PUMP) AND A LARGE AMOUNT OF GASOLINE SPRAYED ME ON THE STOMACH AND UPPER LEGS. THERE WAS NO SIGN THAT THIS WAS GOING TO HAPPEN. I AM STILL AWAITING WORD ON GETTING REPAIR AUTHORIZED. IT IS MY UNDERSTANDING THAT THERE IS A TSB REGARDING THE FUEL SYSTEM ON THE 2003 CHEVROLET ASTRO VAN.
NHTSA complaint #10204059 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 1995 CHEVROLET ASTRO. WHILE IN MOTION THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE FAILURE WAS DIAGNOSED AS NEEDING A NEW FUEL PUMP AND HARNESS. THE CONTACT HAS THE REPAIR INVOICE. THE CURRENT AND FAILURE MILEAGE WERE 103234.*AK UPDATE *4/23/07TR
NHTSA complaint #10185890 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED 3 TIMES IN 3 YEARS TWICE WHILE DRIVING CAUSING LOSS OF CONTROL OF VEHICLE, NEARLY CAUSING A ACCIDENT.
NHTSA complaint #10166050 — an unverified report by a vehicle owner.