Owners have filed 562 complaints
about the 2002 Chevrolet Avalanche with NHTSA between 2001 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 1 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chevrolet Avalanche. 50 means typical for this
model; 100 means roughly double.
Severity — 78
15.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 62
36% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chevrolet Avalanche
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
112.8%
1,000 – 9,999 miles
215.4%
10,000 – 24,999 miles
5915.1%
25,000 – 49,999 miles
11028.2%
50,000 – 74,999 miles
6215.9%
75,000 – 99,999 miles
5714.6%
100,000 – 149,999 miles
4812.3%
150,000+ miles
225.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 23Nov 2023
NHTSA investigations into the 2002 Chevrolet Avalanche
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE10010Opened 30 Mar 2010Closed 5 Jan 2011SERVICE BRAKES, HYDRAULIC
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency a...
PE06016Opened 4 May 2006Closed 14 Sep 2006ENGINE AND ENGINE COOLING:ENGINE
CRANK POSITION SENSOR FAILURE - STALL
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOTORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY ODI, GENERAL MOTORS (GM) PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA BASED ON A POPULATION OF 108,338 VEHICLES. THE DATA WAS CATEGORIZED BY ENGINE STALLS WHILE DR...
DP05009Opened 20 Dec 2005Closed 31 May 2006PARKING BRAKE:CONVENTIONAL
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING 14 SALT-BELT STATES:CONNECTICUT, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, V...
EA04012Opened 30 Apr 2004Closed 28 Feb 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
EA04005Opened 19 Feb 2004Closed 28 Sep 2004LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TAILGATE CABLE BREAKAGE
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE...
EA02015Opened 1 Aug 2002Closed 12 Jan 2004VEHICLE SPEED CONTROL:LINKAGES
THROTTLE STICKING CLOSED
THIS INVESTIGATION INVOLVES THE GENERAL MOTORS CORPORATION (GM)THROTTLE BODY (TB) UTILIZED IN MODEL YEAR (MY) 1999-2002 SILVERADO, SIERRA, TAHOE, SUBURBAN, AVALANCHE AND YUKON (SUBJECT VEHICLE(S)) WITH 4.8L, 5.3L, AND 6.0L ENGINES. THE TB VALVE MAY INTERMITTENTLY STICK IN A CLOSED POSITION.IN SUCH A SITUATION, AN OPERATOR MAY APPLY ADDITIONAL ACCELERATOR PEDAL FORCE TO INCREASE ENGINE SPEED.THE APPLICATION OF ADDITIONAL ACCELERATOR PEDAL FORCE, TO OPEN A STUCK THROTTLE VALVE, MAY OPEN THE THROTTLE VALVE MORE THAN INTENDED AND, IN TURN, ACCELERATE THE ENGINE AND VEHICLE MORE THAN INTENDED AND R...
Recalls on the 2002 Chevrolet Avalanche
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V379000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MARYLAND, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA ONLY.
Risk: THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
04V129000
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.
Risk: ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004395158,474 units in Canada
Brakes
Certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador may experience unwanted Antilock Brake System (ABS) activation and increased stopping distances during low-speed brake application (less than 16 km/h and greater than 6 km/h). This condition does not set any ABS codes nor does it illuminate the ABS warning lamp. Correction: Dealers will remove the wheel speed sensor and thoroughly clean the wheel speed sensor mounting surface on the bearing, apply Zinc-X to the cleaned surface, grease the mounting surface, reinstall the wheel speed sensor, and check the output voltage to ensure the wheel speed signal is within specifications.
Recall 2004102301,974 units in Canada
Other
On certain vehicles, the galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position can corrode over time and fracture when loads are applied to them. Tailgate support cable corrosion may not be visible because of the plastic sheathing covering the cable. If one cable fractured, the remaining cable may retain the tailgate in a horizontal position. If the remaining cable was weakened by corrosion, it could fracture within moments of the first cable fracture. If both cables fractured, the tailgate would suddenly drop approximately 10 degrees and strike the top surface of the rear bumper. If anyone is sitting or standing on the horizontal surface of the tailgate when both cables fracture, they could fall and be injured. On vehicles without a rear bumper, the tailgate may drop to a lower position. Correction: Dealers will replace the existing galvanized support cables with stainless steel support cables.
Recall 200206863,049 units in Canada
Seats And Restraints
Certain vehicles fail to conform to CMVSS 209, seat belt assemblies. These vehicles have a condition where one or two sensors in the driver's and front seat passengers seat belt retractors may be inoperative. The seat belt retractors will lock when the belt webbing is extracted during a crash; however the mechanism that locks the seat belt retractor when the vehicle decelerates quickly, such as during heavy braking, may not restrain the occupant as intended during a crash, and could result in injury to the occupant. Correction update: None required as no effect on vehicle safety. See recall 04-158.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 145,000 milesLouisville, KYCrash
AIR BAGS
CLEAR DRY DAY. ACCIDENT OCCURRED WHEN VEHICLE HIS A SIDE OF A BUILDING. AIR BAGS DID NOT DEPLOY RESULTING IN INJURY.
NHTSA complaint #10650626 — an unverified report by a vehicle owner.
at 106,000 milesBridgewater, NJCrash
SERVICE BRAKES
THE BRAKE LINE THAT GOES THE LENGTH OF THE TRUCK FROM THE FRONT TO THE REAR BRAKES CORRODED THROUGH AND RESULTED IN THE FAILURE OF THE BRAKES ON MY TRUCK. I HAD TO STEER OFF THE ROAD AND INTO SOME BRUSH AND A DRAINAGE DITCH TO STOP THE VEHICLE AND AVOID HITTING CARS IN FRONT OF ME.
NHTSA complaint #10649935 — an unverified report by a vehicle owner.
SAN Pedro, CACrash2 injured
AIR BAGS
IN THIS COLLISION WHERE I WAS A PASSENGER WE FLIPPED OVER 2 AND SLID ON PASSENGER SIDE OF VEHICLE AND NO AIR BAGS DEPLOYED .UNCONSCIOUS DURING FIRST 2 SECONDS OF COLLISION AFTER I REGAINED CONSCIOUSNESS I FELT MY HEAD DRAGGING ON PAVEMENT AND GRABBED MY HEAD AND LIFTED IT UP FROM BEING DRAGGED AS TRUCK SLID AT THE END OF THE COLLISION. I WAS TAKEN TO NEARBY E.R. AND GOT STAPLES IN MY HEAD . AND NUMEROUS OTHER INJURIES ROAD RASH, CHEST PAINS, WHIP LASH, BACK PAINS EXCETRA .
NHTSA complaint #10637134 — an unverified report by a vehicle owner.
LIL Burn, GACrash2 injured
AIR BAGS
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS.
NHTSA complaint #10497946 — an unverified report by a vehicle owner.
LIL Burn, GACrash2 injured
STEERING
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS.
NHTSA complaint #10497946 — an unverified report by a vehicle owner.
LIL Burn, GACrash2 injured
SERVICE BRAKES
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS.
NHTSA complaint #10497946 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Little Rock, AR
SERVICE BRAKES
The contact owns a 2002 Chevrolet Avalanche. The contact stated while attempting to stop the vehicle, the brake pedal was firm, and vehicle kept accelerating unintendedly. Several warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty ABS module. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall because he was not located in a salt State. The failure mileage was unknown.
NHTSA complaint #11554315 — an unverified report by a vehicle owner.
at 142,000 milesMonaca, PA
POWER TRAIN
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
NHTSA complaint #11451861 — an unverified report by a vehicle owner.
at 142,000 milesMonaca, PA
EXTERIOR LIGHTING
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
NHTSA complaint #11451861 — an unverified report by a vehicle owner.
at 142,000 milesMonaca, PA
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
NHTSA complaint #11451861 — an unverified report by a vehicle owner.
at 7,900 milesCallao, VA
SERVICE BRAKES
BRAKE LINES ARE MADE OUT OF DEFECTIVE MATERIALS GM KNOWS THEY HAVE A PROBLEM THE LINES RUST OUT PREMATURELY . THE FIRST ONE BLEW OUT I WAS BACKING IN A PARKING SPACE PEDAL WENT TO THE FLOOR. THE SECOND ONE BLEW AT A TRAFFIC LIGHT PUSHED ON THE BRAKE WENT THRU THE RED LIGHT DODGED TRAFFIC .THE THIRD ON THE INTERSTATE TRAFFIC WAS STOPPING SUDDENLY PUSHED ON THE PEDAL ANOTHER BRAKE LINE BROKE WENT TO THE FLOOR AND I MANAGED TO HIT THE MEDIAN CROSS THE MIDDLE AND GET IT STOPPED BEFORE A HEAD ON COLLISION WITH THE TRAFFIC HEADING THE OTHER DIRECTION ON INTERSTATE 81 . THE REST OF THE UNDER SIDE IS RUST AND CORROSION FREE ONLY THE BRAKE LINES ARE RUSTED OUT ! .THAT BEING SAID GM HAS A REPAIR KIT WITH COATED LINES THEY ALWAYS HAVE IN STOCK BECAUSE THEY KNOW ITS A MAJOR PROBLEM !!! I GOT A REPAIR ESTIMATE FROM MY LOCAL DEALERSHIP $1580.00 I AM REPLACING ALL STEEL LINES . PLEASE MAKE THEM RECALL THIS IS GOING TO KILL SOMEONE
NHTSA complaint #10816904 — an unverified report by a vehicle owner.
at 86,000 milesMonroe, CT
SERVICE BRAKES
WHEN TRAVELING AT LOW SPEEDS, >5MPH, THE ABS ACTIVATES AND VEHICLE CONTINUES ON TO THE POINT OF ENTERING TRAFFIC. THIS OCCURS FREQUENTLY AND WITHOUT WARNING, AT STOP SIGNS AND EVEN JUST PULLING OUT OF PRIVATE DRIVEWAY INTO TRAFFIC. MY LOCAL MECHANIC RAN A DIAGNOSTIC TEST AND INDICATED THAT A FRONT SPEED SENSOR WAS AT FAULT. AFTER INVESTIGATING NUMEROUS SITES, I FOUND THAT THERE WAS A RECALL ISSUED FOR THE EXACT PROBLEM ON THE '02 AVALANCHE AS WELL AS OTHER SIMILAR CHASSIS TRUCKS FROM '99-'02. AND THESE WERE INCLUDED IN A RECALL OF OVER 1,353,700 TRUCKS UNDER THE NHTSA CAMPAIGN # 05V379000. THE REPORT STATED TO CONTACT GM AND REQUEST AUTHORIZATION FOR THE RECOMMENDED REPAIR. WHEN I DID THAT, THE REPRESENTATIVE STATED THAT THERE WERE NO OPEN RECALLS ACCORDING TO THE VIN. HOW DOES GM DETERMINE WHICH VIN IS AFFECTED? IS THE NHTSA MONITORING GM'S SELECTION PROCESS? I'VE OWN THE VEHICLE SINCE 6/05, AND THE ABOVE RECALL WAS INITIATED 9/05, BUT I'VE NEVER RECEIVED ANY TYPE OF NOTICE THAT MY VEHICLE MAY OR MAY NOT BE AFFECTED AND TO BRING IT TO A GM DEALER FOR INSPECTION. I'VE HAD ONE HUB ASSEMBLY REPLACED YEARS AGO AT MY OWN EXPENSE, (I WAS TOLD I HAD A BAD BEARING BUT THEY HAD THE REPLACEMENT PART ONLY CAME ASSEMBLED AS THE BEARING, HUB AND SENSOR). THE DESIGNER MUST ALSO HAVE BEEN THE SUPPLIER. IT'S GOOD THAT THERE IS THE NHTSA TO TRY AND KEEP THESE MANUFACTURERS ACCOUNTABLE FOR THE SAFETY OF THE CARS THEY PRODUCE, BUT WITH MORE AUTOMATION IN THE INDUSTRY TO CUT COSTS, YOU NOW HAVE 1 WORKER OVERSEEING WHAT IT TOOK 10 TO DO. MORE AND MORE MISTAKES ARE BOUND TO HAPPEN. OUR SAFETY IS WORTH MORE THEN THEIR CORPORATE JETS AND LAVISH LIFESTYLES.
NHTSA complaint #10761430 — an unverified report by a vehicle owner.
at 90,000 milesLeesburg, VA
ENGINE
WHILE DRIVING AT 65 MPH THE ENGINE CUT OUT. COULD BE THE CRANKSHAFT POSITION SENSOR. THE TRUCK IS A 2500 WITH AN 8.1L ENGINE. SIMILAR ISSUES THAT THE 2001 WAS RECALLED FOR. SAME ENGINE AND CPS AS THE 2001 BUT NOT INCLUDED IN THE ORIGINAL RECALL. THIS HAS HAPPENED SEVERAL TIMES AT VARIOUS SPEEDS.
NHTSA complaint #10746261 — an unverified report by a vehicle owner.
at 93,000 milesValaraiso, IN
SERVICE BRAKES
WHILE DRIVING MY TRUCK AND TOWING A TRAILER, I LOST ALMOST ALL MY BRAKING POWER. HAD TO DOWN SHIFT AND USE THE EMERGENCY BRAKE TO STOP. FOUND THAT A BRAKE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE MODULE (WHICH IS MOUNTED UNDER THE DRIVERS SEAT, GREAT PLACE) HAD RUSTED THROUGH AND BLEW OUT. FOUND ALL THE BRAKE LINES ARE SEVERELY CORRODED IN THIS AREA AND NEED TO BE REPLACED. LOOKS LIKE GM USED INFERIOR METAL BRAKE LINES IN CONSTRUCTING THE VEHICLE AND LOCATED THE ANTI-LOCK BRAKE MODULE IN AN AREA THAT GETS SEVERE EXPOSURE TO THE ELEMENTS. THE VEHICLE WAS TOTALLY RENDERED UNSAFE WITH THE RUPTURE OF ONE BRAKE LINE, WHICH INDICATES THE SYSTEM AS A WHOLE IS A FAULTY DESIGN. I WAS VERY LUCK TO HAVE BEEN ABLE TO STOP AND NOT HIT ANOTHER VEHICLE.
NHTSA complaint #10670701 — an unverified report by a vehicle owner.
at 67,880 milesYardville, NJ
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR UPON BRAKING. HAD TO DOWNSHIFT TO LOW GEAR AND APPLY WHAT LITTLE BRAKE I HAD LEFT TAKING APPROXIMATELY 200 FEET TO STOP. LUCKILY THERE WAS NO VEHICLE IN FRONT OF ME OR IT WOULD HAVE BEEN A REAR END COLLISION. SLOWLY RETURNED HOME ABOUT A MILE AWAY AND UPON FURTHER INSPECTION FOUND THE HARD BRAKE LINE RIGHT FRONT PASSENGER SIDE HAD BURST. NO PRIOR WARNING TO LOSS OF BRAKES.
NHTSA complaint #10660867 — an unverified report by a vehicle owner.
at 95,000 milesAcushnet, MA
SERVICE BRAKES
APPLIED BRAKES TO STOP AND PEDAL WENT TO FLOOR. UPON INSPECTION FOUND BRAKE LINE RUPTURED DUE TO EXCESSIVE CORROSION. VEHICLE REQUIRED 100% REPLACEMENT OF ALL BRAKE LINES.
NHTSA complaint #10654831 — an unverified report by a vehicle owner.
at 145,000 milesLouisville, KYCrash
AIR BAGS
CLEAR DRY DAY. ACCIDENT OCCURRED WHEN VEHICLE HIS A SIDE OF A BUILDING. AIR BAGS DID NOT DEPLOY RESULTING IN INJURY.
NHTSA complaint #10650626 — an unverified report by a vehicle owner.
at 106,000 milesBridgewater, NJCrash
SERVICE BRAKES
THE BRAKE LINE THAT GOES THE LENGTH OF THE TRUCK FROM THE FRONT TO THE REAR BRAKES CORRODED THROUGH AND RESULTED IN THE FAILURE OF THE BRAKES ON MY TRUCK. I HAD TO STEER OFF THE ROAD AND INTO SOME BRUSH AND A DRAINAGE DITCH TO STOP THE VEHICLE AND AVOID HITTING CARS IN FRONT OF ME.
NHTSA complaint #10649935 — an unverified report by a vehicle owner.
at 140,300 milesPasadena, MD
SERVICE BRAKES
DRIVING IN SCHOOL PARKING LOT AT 10 MPH WHEN ALL OF A SUDDEN, WITHOUT ANY WARNING OR NOTIFICATION FROM DASH DISPLAY, HAD TO DEPRESS BRAKE PEDAL ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO STOP. BRAKING DISTANCE INCREASED DRAMATICALLY. WENT TO THE DEALERSHIP AND THEY INFORMED ME THAT THE BRAKE LINE AD RUSTED, BRAKE FLUID STARTED TO LEAK AND ALL BRAKE LINES HAD TO BE REPLACED. ESTIMATED COST OF REPAIRS IS $1200.00 USD. ALL THE TIMES I TOOK TRUCK IN FOR SERVICE AND MAINTENANCE, NOT ONCE DID THEY RECOMMEND REPLACING BRAKE LINES. DID RESEARCH ONLINE AND MECHANICS AND OWNER'S OF SIMILAR VEHICLES SAID THAT THIS IS A DESIGN FLAW AND SHOULD BE SUBJECT TO RECALL.
NHTSA complaint #10641734 — an unverified report by a vehicle owner.
SAN Pedro, CACrash2 injured
AIR BAGS
IN THIS COLLISION WHERE I WAS A PASSENGER WE FLIPPED OVER 2 AND SLID ON PASSENGER SIDE OF VEHICLE AND NO AIR BAGS DEPLOYED .UNCONSCIOUS DURING FIRST 2 SECONDS OF COLLISION AFTER I REGAINED CONSCIOUSNESS I FELT MY HEAD DRAGGING ON PAVEMENT AND GRABBED MY HEAD AND LIFTED IT UP FROM BEING DRAGGED AS TRUCK SLID AT THE END OF THE COLLISION. I WAS TAKEN TO NEARBY E.R. AND GOT STAPLES IN MY HEAD . AND NUMEROUS OTHER INJURIES ROAD RASH, CHEST PAINS, WHIP LASH, BACK PAINS EXCETRA .
NHTSA complaint #10637134 — an unverified report by a vehicle owner.
at 45,000 milesSaint Joseph, IL
ENGINE
THE ENGINE WILL DIE AT ANY TIME WITH OUT WARNING. THIS HAPPENS FAIRLY OFTEN. SOMETIMES AFTER TRYING TO RESTART IT WILL RESTART WITH NO DELAY AND OTHER TIMES IT WILL TAKE A FEW MINUTES. THEN IT WILL RUN NORMALLY FOR NO SPECIFIC AMOUNT OF TIME. THEN IT WILL DIE AGAIN. INCIDENCES MAY OCCUR HUNDREDS OF MILES IN BETWEEN. THE DEALER SAYS THEY DON'T KNOW WHY IT WOULD DO THIS AND IT WOULD BE VERY DIFFICULT TO DIAGNOSE THE PROBLEM BECAUSE IT HAPPENS SPONTANEOUSLY AND IT USUALLY RESTARTS QUICKLY. THIS IS VERY DANGEROUS AND TURNING THE VEHICLE TO GET OFF THE ROAD WHEN THE ENGINE DIES IS VERY HARD TO DO.
NHTSA complaint #10633520 — an unverified report by a vehicle owner.
at 170,000 milesKimbolton, OH
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED BUT FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10628709 — an unverified report by a vehicle owner.
Washington, MI
WHEELS
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR.
NHTSA complaint #10626730 — an unverified report by a vehicle owner.
Washington, MI
ELECTRICAL SYSTEM
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR.
NHTSA complaint #10626730 — an unverified report by a vehicle owner.
Washington, MI
SERVICE BRAKES
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR.
NHTSA complaint #10626730 — an unverified report by a vehicle owner.
at 110,000 milesNEW Windsor, MD
SERVICE BRAKES
DRIVING THE VEHICLE WHILE TOWING A HORSE TRAILER, WENT TO APPLY THE BRAKES AND DIDN'T HAVE ANY BRAKES THE BRAKE LINES BROKE.
NHTSA complaint #10616464 — an unverified report by a vehicle owner.
at 110,000 milesMinocqua, WI
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14
NHTSA complaint #10616269 — an unverified report by a vehicle owner.
at 110,000 milesMinocqua, WI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14
NHTSA complaint #10616269 — an unverified report by a vehicle owner.
at 110,000 milesMinocqua, WI
STRUCTURE
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14
NHTSA complaint #10616269 — an unverified report by a vehicle owner.
at 207,100 milesNorth Anson, ME
SERVICE BRAKES
PULLING BOAT (22 FT ) FROM THE BOAT LAUNCH TO THE MAKE READY AREA. STEPPED ON BRAKES AND PEDDLE SUDDENLY AND WITHOUT WARNING WENT TO THE FLOOR ! UPON INSPECTION OF THE BRAKE LINES, THEY ARE RUSTED AND IN BAD SHAPE. THE BRAKE LINE THAT RUNS ON TOP OF THE FRAME RAIL ON THE DRIVERS SIDE AND GOES TO THE REAR WHEELS HAD BLOWN OUT !!
NHTSA complaint #10616094 — an unverified report by a vehicle owner.
at 72,394 milesOakley, CA
POWER TRAIN
TRANSFER CASE FLUID LEAKING FROM A HOLE IN THE CASE CAUSED BY INTERNAL PUMP RUB. ALL THE TRANSFER CASE OIL EXPELLED ONTO THE HOT EXHAUST CAUSING SMOKE AND POSSIBLY A FIRE.
NHTSA complaint #10615495 — an unverified report by a vehicle owner.