Owners have filed 105 complaints
about the 2013 Chevrolet Avalanche with NHTSA between 2017 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 9 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Chevrolet Avalanche. 50 means typical for this
model; 100 means roughly double.
Severity — 20
3.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2013 compares with every other Chevrolet Avalanche
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1470.0%
Dashboard
210.0%
Speedometer/Odometer
15.0%
Pressure Monitoring AND Regulating Systems
15.0%
Filler Pipe AND CAP
15.0%
Steering Wheel/Handle BAR
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.4%
1,000 – 9,999 miles
45.8%
10,000 – 24,999 miles
34.3%
25,000 – 49,999 miles
2231.9%
50,000 – 74,999 miles
1927.5%
75,000 – 99,999 miles
1217.4%
100,000 – 149,999 miles
57.2%
150,000+ miles
34.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2017peak 5Jan 2026
NHTSA investigations into the 2013 Chevrolet Avalanche
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2013 Chevrolet Avalanche
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V054000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V053000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021028295,974 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 202102772,415 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20130016,310 units in Canada
Other
Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions, and CMVSS 114 - Theft Protection and Rollaway Prevention. A fractured park lock cable, or a defective steering lock module, may have been installed during vehicle assembly. This could allow the driver to shift out of PARK with the key in the OFF position or removed from the ignition. As well, the transmission may be shifted out of PARK without first depressing the brake pedal. The key may also be rotated to the OFF position and removed while the shifter is not in PARK. These issues could result in unintended vehicle movement, which could cause a crash resulting in property damage and/or personal injury. Correction: Dealers will inspect and, if necessary, replace the steering column assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
Kimball, MNCrash3 injured
AIR BAGS
I had an auto accident that totaled my vehicle (2013 Chevy Avalanche). It was t-boned by the other vehicle with significant damage from the front quarter panel to the rear quarter panel. All on the driver's side. NONE of the airbags deployed in my vehicle. The other vehicle that hit me had all of the air bags deployed. I had my passenger airbag replaced, based on a manufacturers recall, this past summer 09/26/2025 at a certified Chevy dealer. At that time, they said everything was replaced that needed to be and confirmed that everything was working. Because NONE of the airbags deployed in my vehicle, I sustained minor injuries, i.e. cuts, bruises, etc. and my passenger sustained minor injuries as well, i.e. bruises and neck pain. At the time of the accident, there were no warning lights or messages related to air bags. All manufacturers recalls were already applied to the vehicle and the airbags were supposedly in good condition only months before the accident (i.e. 09/26/2025).
NHTSA complaint #11709721 — an unverified report by a vehicle owner.
Starkville, MSCrash3 injured
AIR BAGS
In December of 2020 we took our vehicle cannon dealership,the 2013 avalanche had a recall to repair a part for the takata air bag,on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer,and the air bags didn't deploy.we got injured,and we are still under the doctor,we had $9000 worth of damage,would have been worse if my husband hadn't hit brakes and we were sliding all across the highway we just couldn't avoid hitting the cow hauling trailer thanks Barbara hill.
NHTSA complaint #11468643 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kimball, MNCrash3 injured
AIR BAGS
I had an auto accident that totaled my vehicle (2013 Chevy Avalanche). It was t-boned by the other vehicle with significant damage from the front quarter panel to the rear quarter panel. All on the driver's side. NONE of the airbags deployed in my vehicle. The other vehicle that hit me had all of the air bags deployed. I had my passenger airbag replaced, based on a manufacturers recall, this past summer 09/26/2025 at a certified Chevy dealer. At that time, they said everything was replaced that needed to be and confirmed that everything was working. Because NONE of the airbags deployed in my vehicle, I sustained minor injuries, i.e. cuts, bruises, etc. and my passenger sustained minor injuries as well, i.e. bruises and neck pain. At the time of the accident, there were no warning lights or messages related to air bags. All manufacturers recalls were already applied to the vehicle and the airbags were supposedly in good condition only months before the accident (i.e. 09/26/2025).
NHTSA complaint #11709721 — an unverified report by a vehicle owner.
Odometer Fraud. The contact attempted to purchase a 2013 Chevrolet Avalanche. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 142,000, and at the time of registration, it was discovered that the mileage was 214,000.
NHTSA complaint #11700589 — an unverified report by a vehicle owner.
Willow Spring, NC
STRUCTURE:INTERIOR PANELS:DASHBOARD
The dash has been slowly cracking the past couple of years. Which I’m concerned it will affect the air bag if ever in an accident and also dangerously sharp pieces of the dash could cause harm.
NHTSA complaint #11582808 — an unverified report by a vehicle owner.
Sterling Heights, MI
AIR BAGS
Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.
NHTSA complaint #11552004 — an unverified report by a vehicle owner.
Kissimmee, FL
ELECTRICAL SYSTEM
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
NHTSA complaint #11536637 — an unverified report by a vehicle owner.
Kissimmee, FL
ENGINE
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
NHTSA complaint #11536637 — an unverified report by a vehicle owner.
Kissimmee, FL
FUEL/PROPULSION SYSTEM
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
NHTSA complaint #11536637 — an unverified report by a vehicle owner.
at 151,000 milesHouston, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2013 Chevrolet Avalanche. The contact stated while attempting to refuel the vehicle, the fuel started spilling from the fuel filler neck. The contact stated that the failure had recurred since purchasing the vehicle. The contact had taken the vehicle to three independent mechanics where it was diagnosed and determined that the fuel tube was narrower than normal and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 151,000.
NHTSA complaint #11534046 — an unverified report by a vehicle owner.
Odessa, FL
POWER TRAIN
Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersections with oncoming traffic. Two of these occasions,almost caused collisions. Currently truck at dealership since 4/11/22, with Warranty company (extended warranty) and Chevy dealership discussing mechanical issues with Rings, Pistons, Lifters versus "Carbon build up". Engine very low mileage per year. Total milage under 72k. Carbon is in all engines, failure root cause according to research and service department not related to carbon. In conversation with Service Manager, in past Chevy service departments followed guidelines of "Stick a plug and wire on it, and send it out". 3/19/16- 4/2/16: Issues started. Reported to Chevy performance issues. Did this on 2-3 occasions, air filter replaced one visit, told "without error messages, can not diagnose problem." 31k mile 6/18/16: "Stabilitrac/Traction control" error messages. Engine misfires start. Diagnosis fouled #7 spark plug. Spark plug replaced. Service department verbal comment, "Don't know cause, platinum plugs good to 100K, never seen this before"34k mile 2/21/18: "Stabilitrac/Traction control" error messages. Engine misfire in traffic. Diagnosis misfires with #7 spark plug. Service replaced valve cover with updated metal flap to stop oil from spraying on plug. Removed intake manifold/clean intake runners of oil deposits 7/31/21: #7 checked.No issues 53K 11/11/21: "Stabilitrac/Traction control" error messages. Engine misfire/ stall badly in traffic. Multiple misfires with #7 cylinder. Diagnosis:No issues found after error message reset.Truck perfect, passed inspection to purchase Extended warranty from dealership 4/11/22: "Stabilitrac/Traction control"error messages. Engine misfire/stall in traffic. Engine failure
NHTSA complaint #11483483 — an unverified report by a vehicle owner.
Odessa, FL
ENGINE
Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersections with oncoming traffic. Two of these occasions,almost caused collisions. Currently truck at dealership since 4/11/22, with Warranty company (extended warranty) and Chevy dealership discussing mechanical issues with Rings, Pistons, Lifters versus "Carbon build up". Engine very low mileage per year. Total milage under 72k. Carbon is in all engines, failure root cause according to research and service department not related to carbon. In conversation with Service Manager, in past Chevy service departments followed guidelines of "Stick a plug and wire on it, and send it out". 3/19/16- 4/2/16: Issues started. Reported to Chevy performance issues. Did this on 2-3 occasions, air filter replaced one visit, told "without error messages, can not diagnose problem." 31k mile 6/18/16: "Stabilitrac/Traction control" error messages. Engine misfires start. Diagnosis fouled #7 spark plug. Spark plug replaced. Service department verbal comment, "Don't know cause, platinum plugs good to 100K, never seen this before"34k mile 2/21/18: "Stabilitrac/Traction control" error messages. Engine misfire in traffic. Diagnosis misfires with #7 spark plug. Service replaced valve cover with updated metal flap to stop oil from spraying on plug. Removed intake manifold/clean intake runners of oil deposits 7/31/21: #7 checked.No issues 53K 11/11/21: "Stabilitrac/Traction control" error messages. Engine misfire/ stall badly in traffic. Multiple misfires with #7 cylinder. Diagnosis:No issues found after error message reset.Truck perfect, passed inspection to purchase Extended warranty from dealership 4/11/22: "Stabilitrac/Traction control"error messages. Engine misfire/stall in traffic. Engine failure
NHTSA complaint #11483483 — an unverified report by a vehicle owner.
Hartselle, AL
STEERING: STEERING WHEEL/HANDLE BAR
The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.
NHTSA complaint #11477931 — an unverified report by a vehicle owner.
Hartselle, AL
STRUCTURE:INTERIOR PANELS:DASHBOARD
The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.
NHTSA complaint #11477931 — an unverified report by a vehicle owner.
Wall Township, NJ
UNKNOWN OR OTHER
The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was filed and dismissed because this is not a “safety issue”. In my opinion, this is a safety in the event of an air bag deployment especially with the multiple cracks (which have occurred over the years). We take immaculate care of our vehicles and rarely trade them in under 10 years. We are also retired and don’t have the luxury of dropping 2k on a dashboard replacement. We respectfully request the replacement of the dashboard under manufacturer defect. Please advise if this is possible.
NHTSA complaint #11469117 — an unverified report by a vehicle owner.
Starkville, MSCrash3 injured
AIR BAGS
In December of 2020 we took our vehicle cannon dealership,the 2013 avalanche had a recall to repair a part for the takata air bag,on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer,and the air bags didn't deploy.we got injured,and we are still under the doctor,we had $9000 worth of damage,would have been worse if my husband hadn't hit brakes and we were sliding all across the highway we just couldn't avoid hitting the cow hauling trailer thanks Barbara hill.
NHTSA complaint #11468643 — an unverified report by a vehicle owner.
Starkville, MS
TIRES
I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.
NHTSA complaint #11468612 — an unverified report by a vehicle owner.
Starkville, MS
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.
NHTSA complaint #11468612 — an unverified report by a vehicle owner.
Allen, TX
UNKNOWN OR OTHER
The Dashboard cracked all the way down the middle.
NHTSA complaint #11445564 — an unverified report by a vehicle owner.
Milford, DE
UNKNOWN OR OTHER
I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?
NHTSA complaint #11437897 — an unverified report by a vehicle owner.
Wilmington, DE
UNKNOWN OR OTHER
Dash has cracked as with many others experiencing the same issue.
NHTSA complaint #11424006 — an unverified report by a vehicle owner.
Conway, AR
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no expected time frame for parts availability. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11423783 — an unverified report by a vehicle owner.
Holly, MI
AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11421232 — an unverified report by a vehicle owner.
Titusville, FL
AIR BAGS
I received a letter back in Feb of 2021 advising us about the passenger airbag recall. I was to wait until parts come in from GM. After months of waiting, and confirmation of others that already got the repair done, I went ahead and scheduled the recall replacement with GM themselves, which in turn set it up with Ron Norris GMC in town. Even though I set this up a couple weeks ago and have received text and email confirmations reminding me of the appointment, I just received a call from Ron Norris, I was on the way to their dealership to have this recall taken care, telling me GM does not have the part for my truck and did not give me any more information about it. This is a serious issue and I have given them plenty of time to have it replaced. You ordered them to do this and after months they still do not have parts, they are dragging their feet on something that could kill the passenger of my vehicle. Could you please push them to get the part as I do not feel safe having a passenger ride in my truck now. If something happens I will hold you and GM responsible for the delays.
NHTSA complaint #11417722 — an unverified report by a vehicle owner.
at 57,000 milesMyrtle Beach, SC
UNKNOWN OR OTHER
DASH CRACKED OVER PASSENGER SIDE AIRBAG.
NHTSA complaint #11412808 — an unverified report by a vehicle owner.
ST. Martinville, LA
UNKNOWN OR OTHER
DASHBOARD CRACK ON PASSENGER SIDE NEAR AIRBAG COMPARTMENT. CRACK ON DRIVER SIDE LEFT SIDE OF STEERING WHEEL. UNKNOWN REASON FOR THESE CRACKS.
NHTSA complaint #11412818 — an unverified report by a vehicle owner.
Fort Wayne, IN
AIR BAGS
TL*TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY CHEVROLET SERVICE CENTER (5220 VALUE DRIVE, FORT WAYNE, IN 46808, (260) 494-3537) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11406670 — an unverified report by a vehicle owner.