FaultScore

FaultScore report

2008 Chevrolet Avalanche problems

Owners have filed 323 complaints about the 2008 Chevrolet Avalanche with NHTSA between 2009 and 2024. The largest single group is the airbags. Across this model's run it ranks 3 of 12 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Chevrolet Avalanche.

How this is worked out

The numbers

323

Complaints

7

Crashes reported

4

Fires reported

8

Injuries reported

72,000 mi

Median mileage at failure

Half of reported failures happened before this

16%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 78 vs 50 Severity 30 vs 50 Early failure 27 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 78
Against the median year of the Chevrolet Avalanche. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 27
16% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2008 compares with every other Chevrolet Avalanche

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2008 Chevrolet Avalanche

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 132 40.9%

7 crashes, 0 fires · median 80,000 mi

Median failure at 78,000 miles

Body & Structure 44 13.6%

Median failure at 64,000 miles

0 crashes, 2 fires · median 59,107 mi

0 crashes, 1 fires · median 100,000 mi

Median failure at 42,000 miles

Stability & Traction Control 7 2.2%

Median failure at 106,000 miles

Fuel & Propulsion 6 1.9%

Median failure at 60,000 miles

Steering 6 1.9%

Median failure at 87,000 miles

Suspension 5 1.5%

0 crashes, 1 fires · median 59,100 mi

Windows, Mirrors & Wipers 4 1.2%

Median failure at 9,000 miles

Transmission & Drivetrain 4 1.2%

Median failure at 97,000 miles

Wheels 2 0.6%

Median failure at 20,000 miles

Acceleration & Cruise Control 2 0.6%

Median failure at 97,000 miles

Brakes 2 0.6%

Median failure at 87,000 miles

Equipment & Accessories 1 0.3%

Median failure at 19,606 miles

Lights 1 0.3%

Median failure at 58,214 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 31 88.6%
Door 2 5.7%
Latch 1 2.9%
Windshield Wiper/Washer 1 2.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 1.6%
1,000 – 9,999 miles 7 3.6%
10,000 – 24,999 miles 14 7.3%
25,000 – 49,999 miles 21 10.9%
50,000 – 74,999 miles 53 27.6%
75,000 – 99,999 miles 41 21.4%
100,000 – 149,999 miles 32 16.7%
150,000+ miles 21 10.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2008 Chevrolet Avalanche 4-DR w/SAB

Frontal crash test

Side barrier crash test of a 2008 Chevrolet Avalanche 4-DR w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2008 Chevrolet Avalanche 4-DR w/SAB
21.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2009 peak 18 Aug 2024

NHTSA investigations into the 2008 Chevrolet Avalanche

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

EA08010 Opened 12 Jun 2008 Closed 8 Sep 2008 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NON-CRASH ENGINE COMPARTMENT FIRES

IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES...

Recalls on the 2008 Chevrolet Avalanche

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V052000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V050000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

10V240000

ELECTRICAL SYSTEM

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

08V441000

ELECTRICAL SYSTEM

GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.

Risk: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021026 101,593 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For 2009 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2020591 9,660 units in Canada

Airbag

Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air

Recall 2016307 7,809 units in Canada

Airbag

This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.

Recall 2010189 99,000 units in Canada

Accessories

On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. A repair was implemented in a recall in 2008, however, there have been new reports of thermal incidents on heated washer fluid system modules after this improvement was installed. This situation may cause some minor distortion, but also could lead to melting of the plastic around the heated washer fluid system, or cause a fire. Correction: Dealers will permanently disable and remove the heated washer fluid module. An updated page will be provided and inserted in the Owner Manual to document the removal of the feature.

Recall 2008313 54,431 units in Canada

Other

On certain vehicles equipped with a heated washer fluid system, a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. This situation may cause other electrical features to malfunction which could cause smoke and in some cases a fire. Correction: Dealer will install a wire harness with an in-line fuse.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Merrimack, NH Crash

AIR BAGS

2008 CHEVROLET AVALANCHE. CONSUMER STATED THAT THE AIR BAG DID NOT DEPLOY DURING AUTO ACCIDENT.

NHTSA complaint #11428986 — an unverified report by a vehicle owner.

at 202,000 miles Fort Wayne, IN Fire

ELECTRICAL SYSTEM

MY WIFE DROVE THE TRUCK TO WALMART TO GET A COUPLE OF ITEMS WITH HER WERE MY SON IN LAW AND DAUGHTER. ONCE ARRIVING THERE(APPROX. 3 MI) THEY NOTICED SOME SMOKE COMING FROM UNDER THE HOOD. MY SON IN LAW OPENED THE HOOD TO DISCOVER A FIRE, HE THEN RAN INTO WALMART WHERE AN EMPLOYEE GRABBED A FIRE EXTINGUISHER AND PUT OUT THE FIRE. AFTER THEY GOT HOME I CHECKED IT OUT AND THE WIRING HARNESS THAT GOES TO THE MASS AIR FLOW SENSOR WAS COMPLETELY MELTED. IT WAS STILL IN ALL TH HE FACTORY TIE DOWNS AND WASN'T TOUCHING ANYTHING THAT COULD HAVE CHAFED IT OR PINCHED THE WIRES. THE TRUCK WAS ON CITY STREET THEN IN PARKING LOT

NHTSA complaint #11309598 — an unverified report by a vehicle owner.

at 202,000 miles Fort Wayne, IN Fire

ENGINE

MY WIFE DROVE THE TRUCK TO WALMART TO GET A COUPLE OF ITEMS WITH HER WERE MY SON IN LAW AND DAUGHTER. ONCE ARRIVING THERE(APPROX. 3 MI) THEY NOTICED SOME SMOKE COMING FROM UNDER THE HOOD. MY SON IN LAW OPENED THE HOOD TO DISCOVER A FIRE, HE THEN RAN INTO WALMART WHERE AN EMPLOYEE GRABBED A FIRE EXTINGUISHER AND PUT OUT THE FIRE. AFTER THEY GOT HOME I CHECKED IT OUT AND THE WIRING HARNESS THAT GOES TO THE MASS AIR FLOW SENSOR WAS COMPLETELY MELTED. IT WAS STILL IN ALL TH HE FACTORY TIE DOWNS AND WASN'T TOUCHING ANYTHING THAT COULD HAVE CHAFED IT OR PINCHED THE WIRES. THE TRUCK WAS ON CITY STREET THEN IN PARKING LOT

NHTSA complaint #11309598 — an unverified report by a vehicle owner.

Palmdale, CA Crash

AIR BAGS

TL* THE CONTACT OWNS A 2008 CHEVROLET AVALANCHE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR THE TAKATA AIR BAGS. THE DEALER (ANTELOPE VALLEY CHEVROLET, 1160 MOTOR LN, LANCASTER, CA 93534) WAS CONTACTED IN MARCH OF 2017 AND STATED THAT THERE WERE NO PARTS AVAILABLE TO REMEDY THE RECALL. IN SEPTEMBER OF 2017, THE DEALER STATED THAT THERE WERE STILL NO PARTS AVAILABLE. THE VEHICLE WAS INVOLVED IN A CRASH WHILE DRIVING APPROXIMATELY 45 MPH. THE FRONT END OF THE VEHICLE WAS IMPACTED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED AND WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11047050 — an unverified report by a vehicle owner.

at 116,977 miles Lanham, MD Crash

AIR BAGS

"TAKATA RECALL" I HAVE NOT RECEIVED A RECALL NOTICE NOR HAS THIS PROBLEM BEEN FIXED. I HAD FRONT END DAMAGE TO MY TRUCK AT ABOUT 40 MPH AND THE AIR BAGS DID NOT DEPLOY. I WAS TRAVELING ON AN HIGHWAY. BY NOT DEPLOYING MAY HAVE BEEN A GOOD THING. I WOULD LIKE FOR CHEVROLET TO CORRECT THIS ASAP.

NHTSA complaint #10919216 — an unverified report by a vehicle owner.

at 84,000 miles Ellis, KS 1 injured

STRUCTURE:BODY

THE CHROME ON THE PASSENGER SIDE FRONT DOOR HANDLE HAS BEGUN TO PEEL AND IS VERY SHARP. A PASSENGER CUT THEIR HAND ON THE HANDLE LAST WEEK. I HAVE SINCE HAD TO CUT A PORTION OF THE CHROME OFF AND APPLY TAPE OVER THE HANDLE TO PREVENT THIS FROM HAPPENING AGAIN.

NHTSA complaint #10855175 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Vancouver, WA

AIR BAGS

The contact owns a 2008 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11607118 — an unverified report by a vehicle owner.

at 200,000 miles Paris, AR

ELECTRICAL SYSTEM

The contact owns a 2008 Chevrolet Avalanche. The contact stated that while driving at various speeds, the vehicle lost motive power and independently turned off. After restarting the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11583489 — an unverified report by a vehicle owner.

at 200,000 miles Paris, AR

ENGINE

The contact owns a 2008 Chevrolet Avalanche. The contact stated that while driving at various speeds, the vehicle lost motive power and independently turned off. After restarting the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 200,000.

NHTSA complaint #11583489 — an unverified report by a vehicle owner.

Louisville, KY

AIR BAGS

Both air bags deployed for no reason driver and passenger

NHTSA complaint #11528962 — an unverified report by a vehicle owner.

Louisville, KY

ELECTRICAL SYSTEM

Both air bags deployed for no reason driver and passenger

NHTSA complaint #11528962 — an unverified report by a vehicle owner.

at 125,000 miles Wilmington, CA

TRACTION CONTROL SYSTEM

The contact owns a 2008 Chevrolet Avalanche. The contact stated that while operating the vehicle, the traction control warning light illuminated, and the vehicle became very unstable and difficult to steer. The vehicle was taken to the local dealer who diagnosed that the traction control system was faulty and needed to be replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 125,000. The dealership was contacted to inspect the vehicle for issues related to traction control but was denied. The contact also bought the necessary parts in an effort to save money but was denied again by the dealership. The contact is still looking for anyone who will help repair the vehicle.

NHTSA complaint #11517826 — an unverified report by a vehicle owner.

El Dorado, AR

UNKNOWN OR OTHER

Dash cracked. A/C and windshield defroster throws pieces of broken dash when it falls in Duct and fan. Dealer inspected. Offered to sell new dash cover and labor to install. dealer referred to manufacturer representative. no warning lights.

NHTSA complaint #11468311 — an unverified report by a vehicle owner.

Allenhurst, GA

UNKNOWN OR OTHER

The dashboard has started to crack near the airbag. In the event of the airbag being deployed, it could potentially send sharp pieces of plastic flying into the passengers face.

NHTSA complaint #11464437 — an unverified report by a vehicle owner.

at 50,000 miles Saint Pauls, NC

STRUCTURE:BODY

The contact owns a 2008 Chevrolet Avalanche. The contact stated upon purchasing the vehicle at the used car dealer, he noticed that the dashboard of the vehicle was cracked and the crack was extending towards the front passenger's side air bag location. There was no warning light illuminated. The used dealer was notified of the failure and informed the contact that it was a known failure; however the vehicle was not repaired. The contact stated that the failure had become significantly worse. The contact contacted an unknown Chevrolet dealer to inquire the cost of a dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11457883 — an unverified report by a vehicle owner.

at 190,000 miles Melvindale, MI

AIR BAGS

The contact owns a 2008 Chevrolet Avalanche. The contact stated while driving 60 MPH, the driver’s side air bag deployed inadvertently without the vehicle being involved in a crash. The passenger’s side air bag also deployed and shattered the passenger’s side windshield. The contact pulled over safely and then the side curtain air bag on the driver's side deployed. The contact was aware that the "Service Air Bags" light would intermittently flash on and off; however, the warning light was not illuminated at time of the air bag deployments. Additionally, the passenger’s side curtain air bag had also deployed. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 190,000.

NHTSA complaint #11456886 — an unverified report by a vehicle owner.

Oakland Park, FL

UNKNOWN OR OTHER

The dashboard cracked and pieces have broken off. This break is extremely dangerous if a crash were to happen as many parts are exposed.

NHTSA complaint #11448033 — an unverified report by a vehicle owner.

Duluth, GA

UNKNOWN OR OTHER

DASH BOARD CRACKING ALL OVER SSINCE 2015

NHTSA complaint #11434869 — an unverified report by a vehicle owner.

Merrimack, NH Crash

AIR BAGS

2008 CHEVROLET AVALANCHE. CONSUMER STATED THAT THE AIR BAG DID NOT DEPLOY DURING AUTO ACCIDENT.

NHTSA complaint #11428986 — an unverified report by a vehicle owner.

Interlachen, FL

UNKNOWN OR OTHER

Chevrolet has KNOWINGLY AND WILLINGLY placed a dash in my 08 avalanche that is dangerous. The truck has a TK airbag and Chevrolet refuses to fix the issue CORRECTLY. The dash is cracked, as most GM products from 07-13 are, and now the airbags need to be replaced. The dealership advised me that it would come apart, and that I would need to spend 2 grand to have it repaired. GM told me on a recorded phone call that they have had several of these reports and that they do not have a "documented solution" for it. They told me I have to choose between the resale value of my truck or the safety of myself and passengers. They are at fault for the dash, as well as the TK airbag. GM refuses to do anything to make it right after their shotty work.

NHTSA complaint #11427503 — an unverified report by a vehicle owner.

Alta Loma, CA

STRUCTURE:BODY

I HAVE REPLACED TWO DASHBOARDS. I BOUGHT THIS TRUCK BRAND NEW. THE DASHBOARDS CRACKED IN THE SAME EXACT SPOT ON THE CORNER OF THE AIRBAG. NEED A THIRD DASHBOARD

NHTSA complaint #11408495 — an unverified report by a vehicle owner.

at 62,600 miles Goose Creek, SC

AIR BAGS

AFTER A COUPLE OF YEARS MY VEHICLE DEVELOPED SEVERAL CRACKS IN THE DASH, ESPECIALLY AROUND THE AIRBAG. YESTERDAY I HAD THE AIRBAG RECALL PERFORMED. AS A RESULT OF THE REPAIR, THE CRACKS ARE NOW BROKEN PIECES. I NOW FEAR THAT IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF SHARP PLASTIC WILL BE THROWN INTO THE AIR AND COULD POTENTIALLY RESULT IN SEVERE INJURY.

NHTSA complaint #11405930 — an unverified report by a vehicle owner.

at 62,600 miles Goose Creek, SC

STRUCTURE:BODY

AFTER A COUPLE OF YEARS MY VEHICLE DEVELOPED SEVERAL CRACKS IN THE DASH, ESPECIALLY AROUND THE AIRBAG. YESTERDAY I HAD THE AIRBAG RECALL PERFORMED. AS A RESULT OF THE REPAIR, THE CRACKS ARE NOW BROKEN PIECES. I NOW FEAR THAT IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF SHARP PLASTIC WILL BE THROWN INTO THE AIR AND COULD POTENTIALLY RESULT IN SEVERE INJURY.

NHTSA complaint #11405930 — an unverified report by a vehicle owner.

Chesterland, OH

UNKNOWN OR OTHER

MY DASH IS CRACKED RIGHT BY THE AIRBAG AND RIGHT OVER THE CLUSTER WHICH I FEEL IS A DEFECT IN THE MATERIAL THAT WAS USED TO MAKE THE DASH AND IS A SAFETY HAZARD. IF THE AIRBAG DEPLOYS ' COULD BUST AND PIECES COULD FLY INJURY SOMEONE OR PUNCTURE THE AIRBAG I FEEL THAT GM SHOULD RESOLVE THIS PROBLEM I SHOULD NOT HAVE TO PAY FOR A NEW DISH THANK YOU HOPE TO HEAR BACK SOON. FURTHERMORE THERE IS AN ELECTRICAL PROBLEM WITH MY VEHICLE THE TRUCK WILL LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR LAYING ON THE CONSUL IS HAPPENED SEVERAL TIMES ON ME AGAIN THANK YOU

NHTSA complaint #11405612 — an unverified report by a vehicle owner.

Chesterland, OH

ELECTRICAL SYSTEM

MY DASH IS CRACKED RIGHT BY THE AIRBAG AND RIGHT OVER THE CLUSTER WHICH I FEEL IS A DEFECT IN THE MATERIAL THAT WAS USED TO MAKE THE DASH AND IS A SAFETY HAZARD. IF THE AIRBAG DEPLOYS ' COULD BUST AND PIECES COULD FLY INJURY SOMEONE OR PUNCTURE THE AIRBAG I FEEL THAT GM SHOULD RESOLVE THIS PROBLEM I SHOULD NOT HAVE TO PAY FOR A NEW DISH THANK YOU HOPE TO HEAR BACK SOON. FURTHERMORE THERE IS AN ELECTRICAL PROBLEM WITH MY VEHICLE THE TRUCK WILL LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR LAYING ON THE CONSUL IS HAPPENED SEVERAL TIMES ON ME AGAIN THANK YOU

NHTSA complaint #11405612 — an unverified report by a vehicle owner.

Silver Lake, WI

AIR BAGS

CRACKED DASHBOARD DEFECT. I ASKED THE MANUFACTURER (GM) WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? THEIR RESPONSE WAS BASICALLY NHTSA DECIDES WHAT A SAFETY CONCERN IS. WELL, I RECENTLY CHATTED WITH NTHSA ONLINE AND ASKED THE QUESTION, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? NTHSA RESPONSE TO ME WAS, THAT WOULD BE A QUESTION FOR THE MANUFACTURER SINCE THEY ARE THE ONES WHO CONDUCT THE CRASH TESTS. APPARENTLY NO ONE KNOWS WHAT HAPPENS TO A DEFECTIVE DASHBOARD DURING A COLLISION, I IMAGINE SHRAPNEL IMPALING INTO MY FACE OR MY CHILDREN'S FACE. WE ALL KNOW GM WOULD RATHER PAY FAMILIES FOR THE BURNING DEATHS OF THEIR LOVED ONES RATHER THAN ISSUE A RECALL FOR THEIR DEFECTIVE PRODUCT BECAUSE IT'S CHEAPER..... I SUGGEST THE AUTHORITY "NTHSA" HOLD THE MANUFACTURER ACCOUNTABLE FOR DEFECTS REGARDLESS OF PRESSURE FROM WASHINGTON REPRESENTATIVES THAT MAY PUT PRESSURE ON NTHSA TO HAVE LESS STRINGENT STANDARDS JUSR SO A COMPANY CAN MAKE MORE PROFITS AND THROW MORE MONEY INTO SOME ASSHATS COFFER. THAT'S THE ONLY LOGICAL EXPLANATION AS TO WHY DEFECTS ARE NOT REMEDIED. I ASKED AGAIN, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? WHO IS GOING TO ANSWER THAT QUESTION? WHO IS GOING TO DECIDE IF THAT'S A SAFETY CONCERN? WHO SETS THE STANDARD FOR SAFETY? WHAT'S THE MINIMAL ACCEPTABLE DEATH RATE DUE TO VEHICLE DEFECTS? WHAT'S THE MINIMAL ACCEPTABLE HUMAN DEFORMATION, HANDICAPPED RATE DUE TO VEHICLE DEFECTS? I LOOK FORWARD TO HAVING THOSE QUESTIONS ANSWERED AND NOT JUST REFERRED TO AN ONLINE RESOURCE THAT DOESN'T ANSWER THESE QUESTIONS SPECIFICALLY.

NHTSA complaint #11405141 — an unverified report by a vehicle owner.

Silver Lake, WI

UNKNOWN OR OTHER

CRACKED DASHBOARD DEFECT. I ASKED THE MANUFACTURER (GM) WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? THEIR RESPONSE WAS BASICALLY NHTSA DECIDES WHAT A SAFETY CONCERN IS. WELL, I RECENTLY CHATTED WITH NTHSA ONLINE AND ASKED THE QUESTION, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? NTHSA RESPONSE TO ME WAS, THAT WOULD BE A QUESTION FOR THE MANUFACTURER SINCE THEY ARE THE ONES WHO CONDUCT THE CRASH TESTS. APPARENTLY NO ONE KNOWS WHAT HAPPENS TO A DEFECTIVE DASHBOARD DURING A COLLISION, I IMAGINE SHRAPNEL IMPALING INTO MY FACE OR MY CHILDREN'S FACE. WE ALL KNOW GM WOULD RATHER PAY FAMILIES FOR THE BURNING DEATHS OF THEIR LOVED ONES RATHER THAN ISSUE A RECALL FOR THEIR DEFECTIVE PRODUCT BECAUSE IT'S CHEAPER..... I SUGGEST THE AUTHORITY "NTHSA" HOLD THE MANUFACTURER ACCOUNTABLE FOR DEFECTS REGARDLESS OF PRESSURE FROM WASHINGTON REPRESENTATIVES THAT MAY PUT PRESSURE ON NTHSA TO HAVE LESS STRINGENT STANDARDS JUSR SO A COMPANY CAN MAKE MORE PROFITS AND THROW MORE MONEY INTO SOME ASSHATS COFFER. THAT'S THE ONLY LOGICAL EXPLANATION AS TO WHY DEFECTS ARE NOT REMEDIED. I ASKED AGAIN, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? WHO IS GOING TO ANSWER THAT QUESTION? WHO IS GOING TO DECIDE IF THAT'S A SAFETY CONCERN? WHO SETS THE STANDARD FOR SAFETY? WHAT'S THE MINIMAL ACCEPTABLE DEATH RATE DUE TO VEHICLE DEFECTS? WHAT'S THE MINIMAL ACCEPTABLE HUMAN DEFORMATION, HANDICAPPED RATE DUE TO VEHICLE DEFECTS? I LOOK FORWARD TO HAVING THOSE QUESTIONS ANSWERED AND NOT JUST REFERRED TO AN ONLINE RESOURCE THAT DOESN'T ANSWER THESE QUESTIONS SPECIFICALLY.

NHTSA complaint #11405141 — an unverified report by a vehicle owner.

Chesterland, OH

UNKNOWN OR OTHER

OH MY 08 AVALANCHE MY DASHBOARD IS CRACKED RIGHT BY THE AIRBAG AND RIGHT ABOVE THE PLASTER IN FRONT OF THE STEERING WHEEL. MY VEHICLE ALSO AUTOMATICALLY LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR NOT IN THE IGNITION

NHTSA complaint #11403818 — an unverified report by a vehicle owner.

Chesterland, OH

ELECTRICAL SYSTEM

OH MY 08 AVALANCHE MY DASHBOARD IS CRACKED RIGHT BY THE AIRBAG AND RIGHT ABOVE THE PLASTER IN FRONT OF THE STEERING WHEEL. MY VEHICLE ALSO AUTOMATICALLY LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR NOT IN THE IGNITION

NHTSA complaint #11403818 — an unverified report by a vehicle owner.

at 125,000 miles Harvey, LA

AIR BAGS

THE DASHBOARD HAS CRACKED AROUND THE INSTRUMENT CLUSTER AND THE AIR BAG. CAUSING SAFETY HAZARDS. IT IS OBVIOUSLY A FLAWED DESIGN GM REFUSES TO OWN UP TO. THE VEHICLE ALSO HAS SOME ELECTRICAL ISSUE THAT CAUSES THE TRUCKS TO COME TO A STOP ON THE INTERSTATE.

NHTSA complaint #11403385 — an unverified report by a vehicle owner.

at 125,000 miles Harvey, LA

UNKNOWN OR OTHER

THE DASHBOARD HAS CRACKED AROUND THE INSTRUMENT CLUSTER AND THE AIR BAG. CAUSING SAFETY HAZARDS. IT IS OBVIOUSLY A FLAWED DESIGN GM REFUSES TO OWN UP TO. THE VEHICLE ALSO HAS SOME ELECTRICAL ISSUE THAT CAUSES THE TRUCKS TO COME TO A STOP ON THE INTERSTATE.

NHTSA complaint #11403385 — an unverified report by a vehicle owner.