Owners have filed 96 complaints
about the 2009 Chevrolet Avalanche with NHTSA between 2010 and 2023.
The largest single group is the airbags.
Across this model's run it ranks 10 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Chevrolet Avalanche. 50 means typical for this
model; 100 means roughly double.
Severity — 38
7.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
3% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2009 compares with every other Chevrolet Avalanche
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
11.6%
25,000 – 49,999 miles
1016.4%
50,000 – 74,999 miles
1931.1%
75,000 – 99,999 miles
2032.8%
100,000 – 149,999 miles
69.8%
150,000+ miles
58.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2010peak 7Jul 2023
NHTSA investigations into the 2009 Chevrolet Avalanche
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2009 Chevrolet Avalanche
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V050000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V053000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban,
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V052000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
10V240000
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
09V154000
FUEL SYSTEM, GASOLINE
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Risk: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202102772,415 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For the 2010 and 2013 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 2021026101,593 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For 2009 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20205919,660 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20163077,809 units in Canada
Airbag
This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.
Recall 201018999,000 units in Canada
Accessories
On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. A repair was implemented in a recall in 2008, however, there have been new reports of thermal incidents on heated washer fluid system modules after this improvement was installed. This situation may cause some minor distortion, but also could lead to melting of the plastic around the heated washer fluid system, or cause a fire. Correction: Dealers will permanently disable and remove the heated washer fluid module. An updated page will be provided and inserted in the Owner Manual to document the removal of the feature.
Recall 20091323,106 units in Canada
Fuel System
On certain vehicles, the fuel system control module may be subject to water intrusion. This could cause a short or open circuit, illumination of the Service Engine Soon lamp, setting diagnostic trouble codes, or the engine may be hard to start, may not start or may stall. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace the fuel system control module.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 79,652 milesDunkirk, MDCrash
SERVICE BRAKES
MY 11 YEAR OLD TUCK BRAKE LINE LEAKING BADLY UNDER DRIVER SIDE WHEN I PUMP BRAKES AND FAILED TO STOP AND IT HIT MY GARAGE DOORS WHEN I GOT HOME. IT HAS LESS THAN 80,000 MILES ON IT. CORROSIVE AND RUSTY LINES OR SOMETHING MORE.
NHTSA complaint #11328662 — an unverified report by a vehicle owner.
at 78,000 milesTopeka, KSCrash
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. WHILE THE CONTACT WAS MAKING A LEFT TURN AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR AND WHEEL. THE CRASH CAUSED THE AXLE TO FRACTURE ON THE CONTACT'S VEHICLE. THE CONTACT'S CHILD WAS IN A BOOSTER SEAT AND THE REAR PASSENGER SIDE AIR BAG DEPLOYED, WHICH TRAPPED THE CHILD'S HEAD. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE CONTACT'S HUSBAND HAD TO CUT THE AIR BAG IN ORDER TO FREE THE CHILD. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE INSURANCE COMPANY HAD NOT DETERMINED IF THE VEHICLE WAS TOTALED. THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11124479 — an unverified report by a vehicle owner.
at 150,000 milesRoanoke, TX1 injured
UNKNOWN OR OTHER
DRIVERS SIDE INTERIOR CHROME DOOR HANDLE. CHROME IS PEELING RESULTING IN RAZOR BLADE TYPE CUT ON HAND.
NHTSA complaint #10971602 — an unverified report by a vehicle owner.
at 45,000 milesLexington, OH1 injured
STRUCTURE:BODY
PLATING ON HANDLES IS FLAKING OFF AND IS VERY SHARP CUTTING THE FINGERS SOME WERE DEEP.
NHTSA complaint #10713530 — an unverified report by a vehicle owner.
Picayune, MSCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WHEN A LOUD BANG WAS HEARD AND THE VEHICLE BEGAN TO ROLL AWAY, IN REVERSE. THE REAR TAIL LIGHTS WERE ILLUMINATED AS THE VEHICLE ROLLED AWAY BEFORE CRASHING INTO A BODY OF WATER. THE VEHICLE WAS DESTROYED. THE CONTACT'S INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THAT THE FAILURE WAS EITHER CONTRIBUTED TO THE PARK POLE OR THE TEETH FRACTURING IN THE TRANSMISSION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10436386 — an unverified report by a vehicle owner.
Calgary, CAFire
EXTERIOR LIGHTING
IPCW INPROCARWEAR.COM FROM CALIFORNIA-USA. I PURCHASED TAIL LIGHTS FOR MY TRUCK FROM THIS WEBSITE, THE LIGHTS STARTED ON FIRE AND ALMOST BURNED MY TRUCK DOWN. I PURCHASED A SECOND SET THINKING THE FIRST WHERE FAULTY AND THE SECOND SET ALSO FAILED TO WORK PROPERLY AND HAVE ELECTRICAL ARC MARKS INSIDE. I AM NOT THE ONLY COMPLAINT WITH THIS BRAND OF LIGHTS ON THE INTERNET. I NOTICED SMOKE AND BURNING SMELL WHEN I GOT HOME THANK GOD I WASN'T RUNNING TO A GROCERY STORE AND LEFT KIDS IN THE TRUCK WHEN THE FIRST SET OF TAIL LIGHTS I PURCHASED STARTED ON FIRE. HOW CAN THIS PRODUCT BE ALLOWED WHEN THERE ARE MANY COMPLAINTS ON THE INTERNET.
NHTSA complaint #10409970 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Dunnellon, FL
AIR BAGS
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
NHTSA complaint #11532117 — an unverified report by a vehicle owner.
Dunnellon, FL
UNKNOWN OR OTHER
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
NHTSA complaint #11532117 — an unverified report by a vehicle owner.
Dunnellon, FL
FUEL/PROPULSION SYSTEM
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
NHTSA complaint #11532117 — an unverified report by a vehicle owner.
at 165,000 milesAfton, MI
TIRES
The contact owns a 2009 Chevrolet Avalanche equipped with Cooper Tires, Tire Line: Discoverer Rugged Trek, Tire Size: 275/55/R20, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the front passenger’s side tire. The contact pulled over and noticed that the front passenger’s side tire side wall was blown out. The vehicle was towed to an independent mechanic, who removed the tire. The contact then stated that the tire was taken to another independent mechanic, where it was diagnosed and determined that the front passenger’s side tire needed to be replaced. The tire was not replaced. The tire was a replacement tire. The manufacturer was made aware of the failure. The approximate tire mileage was 20,000. The approximate vehicle failure mileage was 165,000. The VIN was unavailable.
NHTSA complaint #11512395 — an unverified report by a vehicle owner.
Decatur, GA
AIR BAGS
2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO AIRAG SAFETY RECALL. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR HAVE NOT BECOME AVAILABLE. THE CONSUMER WAS PLACED ON AWAITING LIST AT THE DEALERSHIP TO BE CONTACTED WHEN THE PART ARRIVES.
NHTSA complaint #11444139 — an unverified report by a vehicle owner.
Knoxville, TN
AIR BAGS
2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG COULD NOT BE REPLACED WITHOUT DESTROYING THE DASHBOARD. THE CONSUMER WOULD HAVE TO INCUR THE COST OF THE DASHBOARD REPLACEMENT AND REPAIR. THE CONSUMER STATED THIS WAS UNSATISFACTORY.
NHTSA complaint #11443583 — an unverified report by a vehicle owner.
at 102,000 milesMercersburg, PA
AIR BAGS
The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.
NHTSA complaint #11441514 — an unverified report by a vehicle owner.
at 102,000 milesMercersburg, PA
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.
NHTSA complaint #11441514 — an unverified report by a vehicle owner.
Granger, IN
AIR BAGS
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11420387 — an unverified report by a vehicle owner.
Wichita Falls, TX
AIR BAGS
I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.
NHTSA complaint #11418663 — an unverified report by a vehicle owner.
Wichita Falls, TX
UNKNOWN OR OTHER
I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.
NHTSA complaint #11418663 — an unverified report by a vehicle owner.
Aliso Viejo, CA
AIR BAGS
MY TRUCK IS ONE OF THE MANY WITH THE CRACKING OF THE DASH IN MULTIPLE PLACES. THIS VEHICLE HAS BEEN STORED IN A GARAGE OR IN SHADED AREAS MOST OF ITS LIFE AND HAS THE DEFECTIVE DASH BOARD THAT IS FALLING APART. I AM CONCERNED THAT IF A AIRBAG EVER HAS TO DEPLOY, THIS DASH COULD CAUSE SHRAPNEL TO EITHER PUNCTURE THE AIRBAG OR HARM A PASSENGER. I HAVE ASKED GM DEALERSHIP TO REPLACE AND THEY QUOTED THOUSANDS FOR WHAT APPEARS TO BE A PROVEN DEFECT.
NHTSA complaint #11405465 — an unverified report by a vehicle owner.
Aliso Viejo, CA
UNKNOWN OR OTHER
MY TRUCK IS ONE OF THE MANY WITH THE CRACKING OF THE DASH IN MULTIPLE PLACES. THIS VEHICLE HAS BEEN STORED IN A GARAGE OR IN SHADED AREAS MOST OF ITS LIFE AND HAS THE DEFECTIVE DASH BOARD THAT IS FALLING APART. I AM CONCERNED THAT IF A AIRBAG EVER HAS TO DEPLOY, THIS DASH COULD CAUSE SHRAPNEL TO EITHER PUNCTURE THE AIRBAG OR HARM A PASSENGER. I HAVE ASKED GM DEALERSHIP TO REPLACE AND THEY QUOTED THOUSANDS FOR WHAT APPEARS TO BE A PROVEN DEFECT.
NHTSA complaint #11405465 — an unverified report by a vehicle owner.
at 58,238 milesPark City, UT
AIR BAGS
RECALL #N212328790 FOR AIR BAG ,NHTSA # 21V053 . SERVICE DONE BY DEALER ,BUT AIR BAG WARNING LIGHT STILL ILLUMINATED , MECHANIC SAID BAG WILL NOT DEPLOY WITH LIGHT ON .WHAT WAS PURPOSE OF RECALL IF WE STILL HAVE NO OPERATING AIR BAG?
NHTSA complaint #11404327 — an unverified report by a vehicle owner.
at 78,000 milesKailua, HI
STRUCTURE:INTERIOR PANELS:DASHBOARD
TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
NHTSA complaint #11399802 — an unverified report by a vehicle owner.
Wilmington, NC
UNKNOWN OR OTHER
DASH IS CRACKING VERY BADLY, PEICES ARE COMING OFF INTO THE DRIVER AND PASSENGER AREA. RISK OF CUT OR STABS WITH HARD PLASTIC
NHTSA complaint #11350931 — an unverified report by a vehicle owner.
Hayward, CA
UNKNOWN OR OTHER
DASH HAS CRACKED IN SAME PLACE AS MANY PEOPLE HAVE COMPLAINED THIS IS A DEFECTIVE PART AND WOULD LIKE IT REPLACED
NHTSA complaint #11349944 — an unverified report by a vehicle owner.
at 60,000 milesHigh Point, NC
UNKNOWN OR OTHER
CRACKED DASHBOARD DUE TO GM FLAWS
NHTSA complaint #11349012 — an unverified report by a vehicle owner.
at 79,652 milesDunkirk, MDCrash
SERVICE BRAKES
MY 11 YEAR OLD TUCK BRAKE LINE LEAKING BADLY UNDER DRIVER SIDE WHEN I PUMP BRAKES AND FAILED TO STOP AND IT HIT MY GARAGE DOORS WHEN I GOT HOME. IT HAS LESS THAN 80,000 MILES ON IT. CORROSIVE AND RUSTY LINES OR SOMETHING MORE.
NHTSA complaint #11328662 — an unverified report by a vehicle owner.
Arlington, TX
UNKNOWN OR OTHER
CRACK DASHBOARD BEEN REPLACE O CE AND CRACK AGAIN.
NHTSA complaint #11316452 — an unverified report by a vehicle owner.
at 106,000 milesNolanville, TX
AIR BAGS
I KEEP GETTING TOLD I HAVE A TAKATA AIRBAG RECALL AND CHEVROLET TELLS ME THEY AREN'T GOING TO FIX IT. I DON'T KNOW HOW TO GET IT REPAIRED. THEY SAY IT'S SAFE, BUT IF IT'S SAFE WHY CAN'T THEY GET THE AIRBAG RECALL RESCINDED?
NHTSA complaint #11271686 — an unverified report by a vehicle owner.
Philadelphia, PA
AIR BAGS
I SAW IN TELEVISION THE AD SAYING THAT I WOULD CHECK MY VINYL NUMBER BECAUSE THERE IS A DEFECT IN MY CAR'S AIR BAGS FOR THE MANUFACTURER END
NHTSA complaint #11269849 — an unverified report by a vehicle owner.
at 105,000 milesSpring, TX
ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITY CONTROL AND TRACTION CONTROL KEEP TURNING OFF. I HAVE TAKEN IT IN AND THE MECHANIC SAYS IT IS THE STEERING ANGEL SENSOR. THEY CANNOT FIX IT BECAUSE THE PART IS BACK ORDERED NATION WIDE. HE SAID IT IS USED ON LOTS OF GM PLATFORMS. SO NOW AT VARIOUS TIMES I HAVE NO STABILITY CONTROL OR TRACTION CONTROL AND CANNOT GET THE TRUCK FIXED.
NHTSA complaint #11256076 — an unverified report by a vehicle owner.
Birmingham, MI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VYLETEL BUICK GMC (40755 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 698-7530) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WAS UNABLE TO IMPORT THE VEHICLE TO THE UNITED STATES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11253123 — an unverified report by a vehicle owner.
at 75,000 milesMesa, AZ
AIR BAGS
GM HAS NOT MADE PARTS AVAILABLE TO COMPLETE THIS REPAIR. THEIR WEBSITE SAYS THE NHTSA IS STILL REVIEWING THE NEED, SO NO ACTION ON THEIR PART IS PLANNED. PLEASE GET GM TO COMPLETE THE REPAIRS ON THEIR VEHICLES.
NHTSA complaint #11245642 — an unverified report by a vehicle owner.