Owners have filed 96 complaints
about the 2021 Chevrolet Bolt EV with NHTSA between 2021 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Chevrolet Bolt EV. 50 means typical for this
model; 100 means roughly double.
Severity — 38
7.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2021 compares with every other Chevrolet Bolt EV
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
342.9%
1,000 – 9,999 miles
342.9%
10,000 – 24,999 miles
114.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2021peak 16Mar 2026
NHTSA investigations into the 2021 Chevrolet Bolt EV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2021 Chevrolet Bolt EV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.
Risk: A battery fire increases the risk of injury.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.
Risk: A battery fire increases the risk of injury.
23V845000
STRUCTURE:BODY:ROOF AND PILLARS
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Risk: A fire increases the risk of injury.
22V930000
STRUCTURE:BODY:ROOF AND PILLARS
General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.
Risk: A vehicle fire can increase the risk of injury.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.
Risk: A battery fire increases the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202437112 units in Canada
High Voltage
Issue: On certain vehicles, the recall repairs completed by a General Motors dealer during recall N212345941/N212345944 (Transport Canada recall no. 2021-524) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the high-voltage battery could overheat when it is charged to over 90% of its capacity. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module. Please click here for additional information, including precautions to take until the recall repairs are completed, or call 1-800-263-3777 : <a href= https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall> https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall</a>
Recall 2023664202 units in Canada
Seats And Restraints
Issue: On certain vehicles, the recall repairs may not have been completed by a General Motors dealer during recall N222383790 and/or N222383791 (Transport Canada recall number 2022-719). As a result, a second inspection is required. On certain vehicles, the carpet could catch fire after a crash where a front seat belt pretensioner deploys. Safety Risk: A fire that occurs after a crash could create an increased risk of injury. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, install foil tape under the carpet near the front seatbelt pretensioners. On certain model year vehicles, the technician will also install seatbelt pretensioner covers.
Recall 202271919,898 units in Canada
Seats And Restraints
Issue: On certain vehicles, the carpet could catch fire after a crash where a front seat belt pretensioner deploys. Safety Risk: A fire that occurs after a crash could create an increased risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to install foil tape under the carpet near the front seatbelt pretensioners. On certain model year vehicles, the technician will also install seatbelt pretensioner covers.
Recall 2021631628 units in Canada
Accessories
Issue: This recall is for certain driver's all-weather floor liners sold with new vehicles or as accessory parts sold at General Motors dealerships. On certain vehicles, the accelerator pedal could get stuck on the floor liner. If this happens, the vehicle may not slow down when you release the accelerator pedal. Note: If you continue to push the brake pedal, the brake-override system will allow you to stop the vehicle. Safety Risk: A stuck accelerator pedal could lead to unintended acceleration and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's all-weather floor liner. You should remove the all-weather floor liner until you receive the replacement part.
Recall 20215249,023 units in Canada
High Voltage
Issue: On certain vehicles, the high-voltage battery could overheat when it is charged to over 90% of its capacity. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange replacement of the affected high-voltage battery module. Please click here for additional information, including precautions to take until the recall repairs are completed, or call 1-800-263-3777 : <a href= https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall> https://my.gm.ca/chevrolet/en/how-to-support/safety/boltevrecall</a>
Reports where the owner recorded a crash, a fire, an injury or a death.
Oswego, ILCrash1 injured
AIR BAGS
I was in a car accident on February 9th, in which my airbags did not deploy, however, I did receive an error in my Chevy app that my Air Bag system requires attention. I sustained facial injuries due to impact with the steering wheel. I believe the airbags should have deployed, but did not.
NHTSA complaint #11717938 — an unverified report by a vehicle owner.
Suisun City, CACrash
POWER TRAIN
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Suisun City, CACrash
VEHICLE SPEED CONTROL
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Suisun City, CACrash
ELECTRICAL SYSTEM
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Leander, TXCrash
AIR BAGS
While involved in a side impact collision, and significant force, airbags failed to deploy.
NHTSA complaint #11447358 — an unverified report by a vehicle owner.
at 2,700 milesKettering, OHCrash
POWER TRAIN
The contact owns a 2021 Chevrolet Bolt EV. The contact stated while parking the vehicle and placing it into park, the vehicle lunged forward which resulted in the contact hitting the vehicle in front of them. The contact stated no warning light was illuminated. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,700.
NHTSA complaint #11430469 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Richmond, VA
VEHICLE SPEED CONTROL
My 2021 Chevy Bolt keeps showing a battery or power-Propulsion warning light related to the high-voltage system. The warning keeps coming back even after multiple repairs. The first repair was on April 28, 2025, the second was on December 17, 2025, and it is scheduled again for another repair on March 3, 2026. The light is the same every time and affects the car’s performance and reliability. I’m concerned this could be a safety issue involving the battery or propulsion system. The dealer repairs it temporarily, but the warning keeps returning, and the problem has never been fully resolved.
NHTSA complaint #11721358 — an unverified report by a vehicle owner.
Richmond, VA
ELECTRICAL SYSTEM
My 2021 Chevy Bolt keeps showing a battery or power-Propulsion warning light related to the high-voltage system. The warning keeps coming back even after multiple repairs. The first repair was on April 28, 2025, the second was on December 17, 2025, and it is scheduled again for another repair on March 3, 2026. The light is the same every time and affects the car’s performance and reliability. I’m concerned this could be a safety issue involving the battery or propulsion system. The dealer repairs it temporarily, but the warning keeps returning, and the problem has never been fully resolved.
NHTSA complaint #11721358 — an unverified report by a vehicle owner.
Richmond, VA
FUEL/PROPULSION SYSTEM
My 2021 Chevy Bolt keeps showing a battery or power-Propulsion warning light related to the high-voltage system. The warning keeps coming back even after multiple repairs. The first repair was on April 28, 2025, the second was on December 17, 2025, and it is scheduled again for another repair on March 3, 2026. The light is the same every time and affects the car’s performance and reliability. I’m concerned this could be a safety issue involving the battery or propulsion system. The dealer repairs it temporarily, but the warning keeps returning, and the problem has never been fully resolved.
NHTSA complaint #11721358 — an unverified report by a vehicle owner.
Oswego, ILCrash1 injured
AIR BAGS
I was in a car accident on February 9th, in which my airbags did not deploy, however, I did receive an error in my Chevy app that my Air Bag system requires attention. I sustained facial injuries due to impact with the steering wheel. I believe the airbags should have deployed, but did not.
NHTSA complaint #11717938 — an unverified report by a vehicle owner.
Bancroft, MI
STEERING
Steering rack binding. Becoming progressively harder to turn over time. Steering wheel doesn't return to center. Clunking in front end occasionally heard when hitting bumps.
NHTSA complaint #11714633 — an unverified report by a vehicle owner.
New Port Richey, FL
STEERING
The steering wheel will not return to center and feels like its binding on something, sometimes its tough to steer other times not. Does not feel safe. No warning lamps and nobody has inspected or worked on it yet.
NHTSA complaint #11688686 — an unverified report by a vehicle owner.
West Chester, PA
STEERING
Steering gear is bound up due to a documented manufacturing error. Steering is increasingly stiff at speed, and will not return to center without significant driver input. This is a widespread issue that has been documented and causes a major safety concern to Chevy Bolt owners and should be addressed and repaired by the manufacturer.
NHTSA complaint #11681730 — an unverified report by a vehicle owner.
Palmetto bay, FL
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack. Steering wont return to center at 38,000 miles. How was your safety or the safety of others put at risk? Car handles unpredictably posing safety risk to others and myself. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Quoted $2,700 to replace rack and pinion. I refused service as vehicle has less than 40k miles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA complaint #11662463 — an unverified report by a vehicle owner.
Suisun City, CACrash
POWER TRAIN
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Suisun City, CACrash
VEHICLE SPEED CONTROL
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Suisun City, CACrash
ELECTRICAL SYSTEM
Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.
NHTSA complaint #11655690 — an unverified report by a vehicle owner.
Pacoima, CA
UNKNOWN OR OTHER
12v battery warning light and ion Lucian battery light came on manufacture does not want to buy back and apple car play keeps breaking.
NHTSA complaint #11648477 — an unverified report by a vehicle owner.
Pacoima, CA
ELECTRICAL SYSTEM
12v battery warning light and ion Lucian battery light came on manufacture does not want to buy back and apple car play keeps breaking.
NHTSA complaint #11648477 — an unverified report by a vehicle owner.
Saint Petersburg, FL
STEERING
STEERING GEER HAVING ISSUES OF THE STEERING WHEEL COMING BACK TO CENTER AFTER THE TURN. NOW NEED TO REPLACE STEERING GEER
NHTSA complaint #11621934 — an unverified report by a vehicle owner.
Saint Louis, MO
UNKNOWN OR OTHER
Shift selector failed. Could no shift into gear Drive, low or Reverse. Locked in park but could shift to neutral. no power steering or AC. If this design flaw failure occurred while the car was on the highway, it could cause an accident. I have contacted General Motors and reported the potential safety issue and awaiting there response.
NHTSA complaint #11615598 — an unverified report by a vehicle owner.
San Jose, CA, CA
POWER TRAIN
Car stalled suddenly on road. Can’t change to any driving gear, only neutral. Towed to dealer, diagnose indicated wiring harness was the cause. Expensive fix for ~$400 part with ~$3200 labor cost in addition to dangerous sudden stall.
NHTSA complaint #11589044 — an unverified report by a vehicle owner.
at 5,000 milesPlacentia, CA
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at 15 MPH, the vehicle failed to stop as needed, and struck a pole. The contact stated that the Forward Collison Avoidance feature failed to stop the vehicle. The contact was unaware of a warning light being illuminated. The vehicle was not towed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the Forward Collision Avoidance was inoperable. The vehicle was repaired; however, the contact was advised to take the vehicle to a dealer to get the Forward Collision Avoidance system repaired. The dealer was made aware of the failure; however, the contact received no assistance. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 5,000.
NHTSA complaint #11588509 — an unverified report by a vehicle owner.
at 20,000 milesVolcano, HI
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Bolt EV. The contact stated while driving approximately 40 MPH, the "Reduced Propulsion Power" warning light illuminated, and a warning chime sounded. The contact was able to drive back to the residence. The contact called a local dealer who advised her not to drive the vehicle and to have the vehicle towed to the dealer. The contact stated that the dealer was unsure if the battery could be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V650000 (Electrical System) and stated that the system was to monitor the condition of the battery and related the failure to the safety campaign. The failure mileage was approximately 20,000.
NHTSA complaint #11572166 — an unverified report by a vehicle owner.
at 691 milesSanta Cruz, CA
STEERING
The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at an undisclosed speed, she was unable to keep the vehicle centered, and the vehicle was pulling either to the left or the right. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that a front alignment was required. The vehicle received the front wheel alignment, but the failure reoccurred. The vehicle was taken back to the dealer two additional times, but a cause for the failure was not determined; but the vehicle received a second alignment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear axle. The rear axle was replaced, but the failure continued. The manufacturer was notified of the failure and agreed to buy back the vehicle. The failure mileage was 691.
NHTSA complaint #11544829 — an unverified report by a vehicle owner.
at 691 milesSanta Cruz, CA
SUSPENSION
The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at an undisclosed speed, she was unable to keep the vehicle centered, and the vehicle was pulling either to the left or the right. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that a front alignment was required. The vehicle received the front wheel alignment, but the failure reoccurred. The vehicle was taken back to the dealer two additional times, but a cause for the failure was not determined; but the vehicle received a second alignment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear axle. The rear axle was replaced, but the failure continued. The manufacturer was notified of the failure and agreed to buy back the vehicle. The failure mileage was 691.
NHTSA complaint #11544829 — an unverified report by a vehicle owner.
Belmont, CA
ELECTRICAL SYSTEM
I believe the recall remedy gm n21345944 is not sufficient because it dies not monitor the system during the 80-100 % charge. It only allows ip to 80 which is not when it fails. Also it just gives an alert and does not shut down the battery which can allow the fure to happen. According to gm recall 212345940 a new battery was promised. I do not feel safe driving a car which has only been tested up to 80% range when that id not the failure mode. I want a new fixed battery.
NHTSA complaint #11539002 — an unverified report by a vehicle owner.
Valley Springs, CA
ELECTRICAL SYSTEM
In nearly exactly the same fashion as Tesla, Chevrolet has reduced my battery range by 15-20% and they don't have any idea when or if they will restore what I've paid for.
NHTSA complaint #11537801 — an unverified report by a vehicle owner.
Kissimmee, FL
ELECTRICAL SYSTEM
Our car (2021 Chevy Bolt) has been under recall N212345940 since September 2021 for a battery that could catch fire if charged to full capacity. The GM recall stated "when parts are available, your Chevrolet dealer will replace the defective lithium ion battery modules in your vehicle with new lithium ion battery modules." For almost 2 years we've been worried, unable to park our car in a garage or charge to 100%. In the interim, when I spoke to a Chevy salesperson who tried to sell me a newer model year Bolt, they informed me that all the used cars on the lot had already had their batteries replaced. On June 14th I got an email stating: Recall Status: "Remedy Available Recall Number: N212345944 High Voltage Battery May Melt or Burn". I was extremely excited and took the car in last week. As I left I realized that they had NOT replaced the battery, instead they programmed in a diagnostic tool to try and identify defective battery cells over the next 6000 miles. The recall on my vehicle is now marked complete, even though nothing has changed! The car now won't allow full charging and there's still a danger of fire on a deeply discharged battery. I feel deeply betrayed by the bate and switch and that they've been allowed to call this recall completed.
NHTSA complaint #11529983 — an unverified report by a vehicle owner.
San Jose, CA
POWER TRAIN
While driving on the road, a sound came from under the car, and suddenly the car lost all propulsion power and was gliding on the road. The manufacturer told me the Manual Disconnect Lever was disconnected and Fuse was blown with no explanation on the root cause. After a few calls with the GM customer service, they explained to me "It happens", which to me it is unacceptable. This is a EV and fuse does not just randomly blown.
NHTSA complaint #11529180 — an unverified report by a vehicle owner.
Mountain View, CA
ELECTRICAL SYSTEM
I purchased a 2021 Bolt EV in mid-2021. I am disappointed in how GM handled the battery recall on my 2021 Chevrolet Bolt EV. In Sept 2021 I received notice of safety recall N212345940 stating that the "Parts to repair your vehicle are not currently available" and I should "Set your vehicle to a 90 percent state of charge limitation". I did so and I patiently waited for the parts to arrive. Parts availability for this recall was unacceptably slow. I waited for 22 months for these parts - all the while my vehicle State of Charge (SOC) is diminished to 90%. Then in June 2023 GM changed their policy on this recall. The previous recall was marked as “completed”, even though I never received an indication that the parts to repair my vehicle became available. Instead recall N212345944 was issued. This recall installs “advanced diagnostic software that will monitor battery performance and identify defective battery modules”. Effectively it limits the SOC to 80% for 6200 miles. If there is an issue detected then the battery modules will, supposedly, be replaced. I have my doubts that this software will ever report such an occurrence. This is an extremely disappointing resolution for the customer. Now my vehicle's capacity is further reduced to 80% SOC for, potentially, another 6200 miles. GM sold me a car, and I paid for a car, that has 100% SOC. Thus far I have not had full use of my car and I have been driving it for 2+ years. Where is my compensation for being stuck with this diminished usage? I want to claw back 20% of my purchase price. Very badly done. I am an unhappy customer.
NHTSA complaint #11528981 — an unverified report by a vehicle owner.