FaultScore

FaultScore report

2023 Chevrolet Bolt EV problems

Owners have filed 95 complaints about the 2023 Chevrolet Bolt EV with NHTSA between 2022 and 2026. The largest single group is the electrical system. Across this model's run it ranks 4 of 7 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Chevrolet Bolt EV.

How this is worked out

The numbers

95

Complaints

15

Crashes reported

3

Fires reported

6

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Chevrolet Bolt EV. 50 means typical for this model; 100 means roughly double.
Severity — 100
25.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2023 compares with every other Chevrolet Bolt EV

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 Chevrolet Bolt EV

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

2 crashes, 1 fires

Steering 17 17.9%
Other & Unspecified 9 9.5%

0 crashes, 1 fires

Brakes 8 8.4%

3 crashes, 0 fires

Fuel & Propulsion 7 7.4%

1 crashes, 0 fires

Driver Assist & Collision Avoidance 6 6.3%

2 crashes, 0 fires

Lights 6 6.3%

1 crashes, 0 fires

Airbags 5 5.3%

3 crashes, 0 fires

Engine & Cooling 5 5.3%

1 crashes, 0 fires

Acceleration & Cruise Control 3 3.2%

1 crashes, 0 fires

Suspension 3 3.2%
Windows, Mirrors & Wipers 2 2.1%
Transmission & Drivetrain 2 2.1%
Equipment & Accessories 1 1.1%
Seats 1 1.1%

0 crashes, 1 fires

Seat Belts 1 1.1%
Body & Structure 1 1.1%

1 crashes, 0 fires

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2022 peak 7 Aug 2026

Recalls on the 2023 Chevrolet Bolt EV

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V845000

STRUCTURE:BODY:ROOF AND PILLARS

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

23V567000

AIR BAGS:FRONTAL

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.

Risk: An air bag that does not deploy properly in a crash increases the risk of injury.

22V930000

STRUCTURE:BODY:ROOF AND PILLARS

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023446 75 units in Canada

Airbag

Issue: On certain vehicles, the instrument panel may not have been manufactured correctly. As a result, the passenger-front airbag may not open and inflate properly in a crash. Safety Risk: An airbag that doesn't inflate properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the instrument panel. To reduce the safety risk until the recall repairs are completed, General Motors recommends not to transport a person in the front-passenger seat.

Recall 2022719 19,898 units in Canada

Seats And Restraints

Issue: On certain vehicles, the carpet could catch fire after a crash where a front seat belt pretensioner deploys. Safety Risk: A fire that occurs after a crash could create an increased risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealership to install foil tape under the carpet near the front seatbelt pretensioners. On certain model year vehicles, the technician will also install seatbelt pretensioner covers.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Arlington, VA Crash

BACK OVER PREVENTION: WARNINGS

The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.

NHTSA complaint #11647737 — an unverified report by a vehicle owner.

Minnetonka, MN Crash

VEHICLE SPEED CONTROL

I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.

NHTSA complaint #11624437 — an unverified report by a vehicle owner.

Minnetonka, MN Crash

SERVICE BRAKES

I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.

NHTSA complaint #11624437 — an unverified report by a vehicle owner.

Ocean City, MD Fire

SEATS

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

NHTSA complaint #11600123 — an unverified report by a vehicle owner.

Ocean City, MD Fire

UNKNOWN OR OTHER

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

NHTSA complaint #11600123 — an unverified report by a vehicle owner.

Ocean City, MD Fire

ELECTRICAL SYSTEM

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

NHTSA complaint #11600123 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Chino Hills, CA

VEHICLE SPEED CONTROL

known issue with " anti click washer on Bolt EV " and resulting damage to related components can cause loss of control acceleration, stopping and major damage and cost, no warning lights or TSB other than for previous gen but same design and same defect, inspected by dealer shows broken anti click washer and damage to other components https://gmauthority.com/blog/2022/07/heres-why-your-chevy-bolt-ev-may-have-a-clicking-sound/

NHTSA complaint #11757018 — an unverified report by a vehicle owner.

Chino Hills, CA

UNKNOWN OR OTHER

known issue with " anti click washer on Bolt EV " and resulting damage to related components can cause loss of control acceleration, stopping and major damage and cost, no warning lights or TSB other than for previous gen but same design and same defect, inspected by dealer shows broken anti click washer and damage to other components https://gmauthority.com/blog/2022/07/heres-why-your-chevy-bolt-ev-may-have-a-clicking-sound/

NHTSA complaint #11757018 — an unverified report by a vehicle owner.

Chino Hills, CA

SERVICE BRAKES

known issue with " anti click washer on Bolt EV " and resulting damage to related components can cause loss of control acceleration, stopping and major damage and cost, no warning lights or TSB other than for previous gen but same design and same defect, inspected by dealer shows broken anti click washer and damage to other components https://gmauthority.com/blog/2022/07/heres-why-your-chevy-bolt-ev-may-have-a-clicking-sound/

NHTSA complaint #11757018 — an unverified report by a vehicle owner.

Silver Spring, MD

ELECTRICAL SYSTEM

The vehicle suffers from severe, unresolvable electrical failures causing recurring loss of propulsion, shifting lockouts ("No Driving Conditions" / stuck in Park), complete exterior lighting failures, and loss of communication with the Restraints Control Module (RCM) and airbag impact sensors. The primary failure involves short circuits, open circuits, poor terminal contact, and thermal damage with melted, charred wiring and exposed copper in the main harness[cite: 6]. On May 25, 2026, OnStar telematics issued a critical red alert for the Regenerative Braking System[cite: 7]. All damaged components and diagnostic reports are available for inspection upon request[cite: 6, 7]. Safety risks include sudden loss of propulsion at highway speeds, total headlight and tail light loss during night driving, and potential non-deployment or malfunction of airbag restraint systems during a collision. The issues have been repeatedly reproduced and confirmed by an authorized dealership through 7 repair attempts between Sept 2024 and Apr 2025. Diagnostic steps included opening GM TAC Case 9-13634782861, consulting GM engineers, and testing 33 ground points. On Oct 28, 2024, the dealer and an insurance adjuster officially confirmed the failures are covered under GM warranty and unrelated to any accident[cite: 8]. Symptoms first appeared on Sept 10, 2024 (at 5,144 miles) with a "Waiting initialization to shift" message, blown Fuse 58, and loss of power to the ECM. Warning signs prior to subsequent failures included "Service Trans" warnings, "Reduced Propulsion" alerts, dim headlights, Check Engine Lights, SRS/Airbag warning lights, and total shifting lockouts after hitting road bumps. Despite replacing Fuse 58 (multiple times), Fuse 64, IP Fuse 7, the underhood fuse block, ECM connector terminals, headlamp assemblies, the RCM module, and multiple airbag impact sensors, the underlying electrical instability remains unresolved.

NHTSA complaint #11754113 — an unverified report by a vehicle owner.

Silver Spring, MD

SERVICE BRAKES

The vehicle suffers from severe, unresolvable electrical failures causing recurring loss of propulsion, shifting lockouts ("No Driving Conditions" / stuck in Park), complete exterior lighting failures, and loss of communication with the Restraints Control Module (RCM) and airbag impact sensors. The primary failure involves short circuits, open circuits, poor terminal contact, and thermal damage with melted, charred wiring and exposed copper in the main harness[cite: 6]. On May 25, 2026, OnStar telematics issued a critical red alert for the Regenerative Braking System[cite: 7]. All damaged components and diagnostic reports are available for inspection upon request[cite: 6, 7]. Safety risks include sudden loss of propulsion at highway speeds, total headlight and tail light loss during night driving, and potential non-deployment or malfunction of airbag restraint systems during a collision. The issues have been repeatedly reproduced and confirmed by an authorized dealership through 7 repair attempts between Sept 2024 and Apr 2025. Diagnostic steps included opening GM TAC Case 9-13634782861, consulting GM engineers, and testing 33 ground points. On Oct 28, 2024, the dealer and an insurance adjuster officially confirmed the failures are covered under GM warranty and unrelated to any accident[cite: 8]. Symptoms first appeared on Sept 10, 2024 (at 5,144 miles) with a "Waiting initialization to shift" message, blown Fuse 58, and loss of power to the ECM. Warning signs prior to subsequent failures included "Service Trans" warnings, "Reduced Propulsion" alerts, dim headlights, Check Engine Lights, SRS/Airbag warning lights, and total shifting lockouts after hitting road bumps. Despite replacing Fuse 58 (multiple times), Fuse 64, IP Fuse 7, the underhood fuse block, ECM connector terminals, headlamp assemblies, the RCM module, and multiple airbag impact sensors, the underlying electrical instability remains unresolved.

NHTSA complaint #11754113 — an unverified report by a vehicle owner.

Silver Spring, MD

FUEL/PROPULSION SYSTEM

The vehicle suffers from severe, unresolvable electrical failures causing recurring loss of propulsion, shifting lockouts ("No Driving Conditions" / stuck in Park), complete exterior lighting failures, and loss of communication with the Restraints Control Module (RCM) and airbag impact sensors. The primary failure involves short circuits, open circuits, poor terminal contact, and thermal damage with melted, charred wiring and exposed copper in the main harness[cite: 6]. On May 25, 2026, OnStar telematics issued a critical red alert for the Regenerative Braking System[cite: 7]. All damaged components and diagnostic reports are available for inspection upon request[cite: 6, 7]. Safety risks include sudden loss of propulsion at highway speeds, total headlight and tail light loss during night driving, and potential non-deployment or malfunction of airbag restraint systems during a collision. The issues have been repeatedly reproduced and confirmed by an authorized dealership through 7 repair attempts between Sept 2024 and Apr 2025. Diagnostic steps included opening GM TAC Case 9-13634782861, consulting GM engineers, and testing 33 ground points. On Oct 28, 2024, the dealer and an insurance adjuster officially confirmed the failures are covered under GM warranty and unrelated to any accident[cite: 8]. Symptoms first appeared on Sept 10, 2024 (at 5,144 miles) with a "Waiting initialization to shift" message, blown Fuse 58, and loss of power to the ECM. Warning signs prior to subsequent failures included "Service Trans" warnings, "Reduced Propulsion" alerts, dim headlights, Check Engine Lights, SRS/Airbag warning lights, and total shifting lockouts after hitting road bumps. Despite replacing Fuse 58 (multiple times), Fuse 64, IP Fuse 7, the underhood fuse block, ECM connector terminals, headlamp assemblies, the RCM module, and multiple airbag impact sensors, the underlying electrical instability remains unresolved.

NHTSA complaint #11754113 — an unverified report by a vehicle owner.

Taylor, MI

SUSPENSION

While driving a 2023 Chevrolet Bolt during a turn maneuver, one of the two bolts (nearest the driver) holding the lower control arm (to the vehicle on the front driver side) sheared completely. An inspection of the joint suggests a fatigue failure likely due to inadequate factory assembly clamping force (pretension). Because the joint lacked the required factory torque, the joint interface slipped under normal operational loads, shifting cyclic shear and bending forces directly onto the bolt threads and shank—loads the fastener was not designed to carry alone—resulting in a fatigue fracture. The sudden failure of a primary front suspension control arm fastener while the vehicle is in motion is a safety hazard. It causes steering instability and risks a loss of vehicle control. The problem was confirmed and repaired by an independent service center/mechanic who replaced the control arm sub-assembly. The sub-assembly has been retained and is available for inspection upon request. The vehicle and failed component have not yet been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, dashboard messages. We had noticed the tire was rubbing on the wheel well during certain maneuvers for months beforehand, but we thought the wheel well liner was sagging. In hindsight this was due to the control arm not being firmly held by the bolt. When the bolt sheared my wife reported hearing a loud pop, the vehicle was still drivable but unstable, as soon as we realized something was severely wrong we took it slowly to the nearest mechanic where they repaired the problem.

NHTSA complaint #11747836 — an unverified report by a vehicle owner.

Seattle, WA

STEERING

Steering rack failure, does not return to center most of the time. Every once in a while it will. Loud clunking in steering, started right around 36k mile warranty expiration, but I didnt know what it was so did not report it right away.

NHTSA complaint #11746858 — an unverified report by a vehicle owner.

Hamilton, OH

ELECTRICAL SYSTEM

Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.

NHTSA complaint #11745689 — an unverified report by a vehicle owner.

Hamilton, OH

VISIBILITY/WIPER

Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.

NHTSA complaint #11745689 — an unverified report by a vehicle owner.

Hamilton, OH

BACK OVER PREVENTION: WARNINGS

Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.

NHTSA complaint #11745689 — an unverified report by a vehicle owner.

Hannibal, MO

STEERING

The steering has become harder to turn and will not return to center after turning a corner. When driving the steering wheel will stay in the position you have turned it to. I feel like this is dangerous and a safety risk especially at highway speeds. I have taken it to my local Chevrolet dealership and they said the rack and pinion steering is bad and needs to be replaced. $2365 parts and labor and realignment. The vehicle had 50058 miles on it when I noticed it. It now has approx. 52,500 miles on it. There were no warning lamps or safety messages.

NHTSA complaint #11744693 — an unverified report by a vehicle owner.

Van Nuys, CA

STEERING

I bought my 2023 Bolt EV new on Dec 2024. Around Jan 2025 I start hearing clicking behind the steering wheel when I turn to make parking maneuvers. By April 2025 the clicking is loud and a common occurrence. The steering no longer returns to center and it is noticeably hard to turn the steering wheel. I brought it to the dealership and was repaired under factory warranty for being a faulty part. The issue, which was a leak causing the steering rack to bind, was fixed. See the attached Chevrolet dealership documentation for further details. I have not noticed any further issues after driving for month after repairs were done.

NHTSA complaint #11740627 — an unverified report by a vehicle owner.

Oakland, CA

ELECTRICAL SYSTEM

Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740712 — an unverified report by a vehicle owner.

Oakland, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740712 — an unverified report by a vehicle owner.

Oakland, CA

LANE DEPARTURE: WARNING

Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11740712 — an unverified report by a vehicle owner.

Urbana, IL

STEERING

The steering wheel does not return to center after turning while driving the car (unlike every other car). It has been reproduced by an independent service center. There are no error codes or warnings. This is a continuous problem that always happens and makes steering the vehicle more difficult.

NHTSA complaint #11739173 — an unverified report by a vehicle owner.

San Jose, CA

POWER TRAIN

Recurring electronic transmission shift control failure on a 2023 Chevrolet Bolt EV. The Electronic Transmission Shift Control Pushbutton Circuit Board (GM part designation K212) has failed twice within approximately 9,300 miles. First failure occurred at approximately 45,695 miles in July 2025. The dashboard displayed a malfunction indicator and a "Service Transmission" warning. Diagnostic trouble code U18D2 was set: Lost Communication with Transmission Range Selector Control Module on the Powertrain Sensor CAN Bus. The selling Chevrolet dealer replaced the K212 pushbutton circuit board and reprogrammed the HPCM2 module. Second failure occurred at approximately 54,969 miles in March 2026, only about 9,300 miles after the first repair. Same diagnostic code family, including the identical U18D2 code, plus U0076, U18C6, and U240E. The same dealer replaced the same K212 pushbutton circuit board a second time. The repair was processed under manufacturer warranty. Safety risk: when the failure occurs, communication with the transmission range selector is lost intermittently and without warning, leaving the vehicle unable to be reliably shifted into Drive, Reverse, or Park. This creates a clear hazard in traffic, parking lots, and on inclines. The failure mode is sudden and the warning lamps appear only after the malfunction has begun. The component is located beneath the center cup holder area. There is no visible waterproofing or moisture isolation around the circuit board, despite its location directly under a known liquid exposure zone. The failed component from the second repair was reportedly shipped back to GM by the dealer. The vehicle is available for inspection. The failure has been confirmed twice by an authorized Chevrolet dealer.

NHTSA complaint #11736684 — an unverified report by a vehicle owner.

San Jose, CA

ELECTRICAL SYSTEM

Recurring electronic transmission shift control failure on a 2023 Chevrolet Bolt EV. The Electronic Transmission Shift Control Pushbutton Circuit Board (GM part designation K212) has failed twice within approximately 9,300 miles. First failure occurred at approximately 45,695 miles in July 2025. The dashboard displayed a malfunction indicator and a "Service Transmission" warning. Diagnostic trouble code U18D2 was set: Lost Communication with Transmission Range Selector Control Module on the Powertrain Sensor CAN Bus. The selling Chevrolet dealer replaced the K212 pushbutton circuit board and reprogrammed the HPCM2 module. Second failure occurred at approximately 54,969 miles in March 2026, only about 9,300 miles after the first repair. Same diagnostic code family, including the identical U18D2 code, plus U0076, U18C6, and U240E. The same dealer replaced the same K212 pushbutton circuit board a second time. The repair was processed under manufacturer warranty. Safety risk: when the failure occurs, communication with the transmission range selector is lost intermittently and without warning, leaving the vehicle unable to be reliably shifted into Drive, Reverse, or Park. This creates a clear hazard in traffic, parking lots, and on inclines. The failure mode is sudden and the warning lamps appear only after the malfunction has begun. The component is located beneath the center cup holder area. There is no visible waterproofing or moisture isolation around the circuit board, despite its location directly under a known liquid exposure zone. The failed component from the second repair was reportedly shipped back to GM by the dealer. The vehicle is available for inspection. The failure has been confirmed twice by an authorized Chevrolet dealer.

NHTSA complaint #11736684 — an unverified report by a vehicle owner.

New Lenox, IL

UNKNOWN OR OTHER

I have a 2023 bolt ev. Right where the odometer it started to go black. I touched it and made it worse. Right now it is not getting bigger but I am worried it will get worse. There is about 75,000 miles, I can't tell miles without the odometer. What would cause this? How do I fix this? Would I be able to resale it like that? How much would it be to get it fixed? I need the car to last intil I can buy a Slate Automotive pickup. Please see attached picture. Thank you! Is there another way to read the miles? Thank you!

NHTSA complaint #11732904 — an unverified report by a vehicle owner.

El Cajon, CA

STEERING

The steering sticks when making turns and does not return to center. This causes the steering to drift on the highway and reduces the ability to steer in a straight line. I have not reproduced or confirmed it with the dealer. No inspection and no warning lamps. This issue occurs for a large number of Chevrolet Bolt owners.

NHTSA complaint #11730575 — an unverified report by a vehicle owner.

Fayetteville, GA

ELECTRICAL SYSTEM

While driving at approximately 45 mph, the regenerative braking feature of the vehicle suddenly failed, and also generated a master caution light on the dashboard display. This is the second time this has happened while driving and resulted in a sudden, alarming change in vehicle dynamics. Regenerative braking is the normal operation regime of the vehicle, with the traditional mechanical-hydraulic brake pedal available for added braking, as demonstrated by the Chevrolet dealership during a test drive and confirmed with the vehicle manual. Furthermore, the vehicle will no longer shut itself off and could pose a fire risk when stored in a garage, parking deck, other vehicles, etc. These issues happened in November 2024. The car was returned to the dealer for warranty repair. Even after extensive repairs to the electrical system, the car has repeated the alarming failure mid-drive. This indicates that there is a serious problem with the electronic and poses a serious safety risk.

NHTSA complaint #11729055 — an unverified report by a vehicle owner.

Fayetteville, GA

ENGINE

While driving at approximately 45 mph, the regenerative braking feature of the vehicle suddenly failed, and also generated a master caution light on the dashboard display. This is the second time this has happened while driving and resulted in a sudden, alarming change in vehicle dynamics. Regenerative braking is the normal operation regime of the vehicle, with the traditional mechanical-hydraulic brake pedal available for added braking, as demonstrated by the Chevrolet dealership during a test drive and confirmed with the vehicle manual. Furthermore, the vehicle will no longer shut itself off and could pose a fire risk when stored in a garage, parking deck, other vehicles, etc. These issues happened in November 2024. The car was returned to the dealer for warranty repair. Even after extensive repairs to the electrical system, the car has repeated the alarming failure mid-drive. This indicates that there is a serious problem with the electronic and poses a serious safety risk.

NHTSA complaint #11729055 — an unverified report by a vehicle owner.

Fayetteville, GA

SERVICE BRAKES

While driving at approximately 45 mph, the regenerative braking feature of the vehicle suddenly failed, and also generated a master caution light on the dashboard display. This is the second time this has happened while driving and resulted in a sudden, alarming change in vehicle dynamics. Regenerative braking is the normal operation regime of the vehicle, with the traditional mechanical-hydraulic brake pedal available for added braking, as demonstrated by the Chevrolet dealership during a test drive and confirmed with the vehicle manual. Furthermore, the vehicle will no longer shut itself off and could pose a fire risk when stored in a garage, parking deck, other vehicles, etc. These issues happened in November 2024. The car was returned to the dealer for warranty repair. Even after extensive repairs to the electrical system, the car has repeated the alarming failure mid-drive. This indicates that there is a serious problem with the electronic and poses a serious safety risk.

NHTSA complaint #11729055 — an unverified report by a vehicle owner.

Sherman Oaks, CA

STEERING

Steering, Rack and Pinion is failing after 44k miles, Steering gear is binding internally

NHTSA complaint #11727702 — an unverified report by a vehicle owner.