176 of the 5,775 complaints filed about the Chevrolet Cruze are about the glass, mirrors and wipers — 3% of everything owners reported. The worst model year for it is 2014.
176
Complaints
3%
Share of all complaints
3
Crashes
0
Fires
VISIBILITY/WIPER
Paint bubbling and rusting alone the car even though it’s washed and is no where near salt never even been hit there are tons of issues with GM paint yall need to fix these and recall every gm car with this issue and wipers are very rough scratching windshield
NHTSA complaint #11711931 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The contact owns a 2015 Chevrolet Cruze. The contact stated that while opening the driver's side front window and the passenger’s side front window, the cable snapped, and the window fell inside the door. The power windows became inoperable. The message to open and close the window was displayed. The vehicle was taken to the local dealer on three occasions, where it was diagnosed that the power window regulator needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and confirmed there were no recalls on the VIN for the failure. The failure mileage was approximately 42,000.
NHTSA complaint #11640898 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Broken mode select gear. Unable to change the heat to defrost and the windshield will not clear in cold weather.
NHTSA complaint #11598815 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Broken blend door in hvac box. No heat to defrost windows.
NHTSA complaint #11598714 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
ABS system is failure. Stability, traction control. Catalytic converter failure, mileage reading failure.
NHTSA complaint #11542801 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
UNKNOWN- 2015 CHEVY CRUZE - THE REGULATORS IN THE AUTOMATIC WINDOWS KEEP BREAKING- I HAVE REPLACED REGULATORS 3 TIMES- AND THE TWO FRONT WINDOWS WILL NOT GO UP OR DOWN NOW-I JUST FIXED THE PASSENGERS SIDE WINDOW ABOUT A MONTH AGO AND ITS BROKEN AGAIN.- THE CLOCK DOES NOT KEEP TIME CORRECTLY- HAD A COOLANT LEAK TWICE - AND THE TIRES SEEM TO LOSE TREAD PRETTY QUICKLY- REPLACED TIRES A FEW YEARS AGO- DOES NOT HAVE VERY GOOD TRACTION CONTROL- VERY DIFFICULT TO SEE WITH GLARES NO MATTER IF ITS FRESHLY CLEANED-NOTHING BUT PROBLEMS WITH THIS CAR- I USUALLY LOVE MY CHEVY'S BUT THIS CAR IS A LEMON- AS SOON AS I PAID IT OFF ALL THIS STARTED HAPPENING- AND I CAN'T AFFORD ANOTHER CAR AT THIS POINT.
NHTSA complaint #11497841 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
HVAC blend door lever, which controls the function of properly moving the air from floor to vent to defrost, broken, resulting in inability to properly switch to defrost mode for safe operation of vehicle and driver visibility. Included are pictures of manufacturer original part, and newly designed aftermarket part. While the part has been redesigned to correct the original manufacturing design (new part is GM 13263335), no recall has been issued for this matter. This poses consequences to consumers, and replacing the part requires a complete removal of the dash, at an estimated cost to consumer of $1,000, as quoted by GM dealership in Mankato, MN.
NHTSA complaint #11479467 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
I was driving in a heavy rain storm and the drivers side wiper stopped working. Upon inspection there seems to be a recall on certain cruze vehicles for this problem.
NHTSA complaint #11472458 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving 25 MPH, the defroster became inoperable while driving in inclement weather. There were no warning lights illuminated. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was 53,775. The VIN was not available.
NHTSA complaint #11456069 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.
NHTSA complaint #11448510 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2012 Chevrolet Cruze. The contact stated that the windshield defroster would not operate as needed without warning. The vehicle had yet to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11443373 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
It began raining and turned wipers on and driver side quit working and it was coming a downpour almost. I ended up bumping guard rail causing a few hundred dollars worth of damage to my car
NHTSA complaint #11442882 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The problem I have is a very, very common problem and a huge safety issue to my life or anyone with the same car within around 2011 to 2015. The cheap plastic levers for the mode actuator for my defrost and vents do not work. They have broken and this I barely have any heat coming out of the front vents and absolutely none coming from the defrost. This is a huge issue and highly affects my driving in the cold and snowy, or even rainy, weather. I’m so upset there has not been a recall thus far. No one wants to spend 1000 dollars for a five dollar part when it’s not their fault that the levers are faulty! This is Chevrolets and thus, GMCs problem. My safety is highly threatened when I can’t defrost the ice nor the fog over my windshield meaning I cannot see!! I scrape it and as soon as I drive it gets worse I had to pull over today because I couldn’t see at all! It’s scary and not okay! Please admit to the mistake and fix the problem. Please!
NHTSA complaint #11439256 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The windshield wiper transmission failed on my ‘15 Cruze in the middle of a rain storm caused my Hurricane Ida. The problem has been confirmed by my husband who is a mechanic at a Chevrolet dealership. No warning lamps, messages, or other symptoms of the problem were present prior to the onset of the problem. It had been raining a lot due to Hurricane Ida, the last time I used my wipers they worked fine. When it started raining again I tried to cut my wipers on and only my driver side wiper worked. My passenger side wiper stayed in its downward resting position and did not move or make any noises.
NHTSA complaint #11432172 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
The driver's windshield wiper is not working properly. It seems that the wiper has become loose. I live in Florida and it rain a majority of the time, so this is a issue when it comes to driving everywhere.
NHTSA complaint #11431737 — an unverified report by a vehicle owner.
VISIBILITY
The contact owns a 2016 Chevrolet Cruze. The contact stated that after depressing the button to raise the front driver’s side window, a mechanical motor noise was present, and the window would not move and remained stuck in the halfway opened position. The vehicle was taken to an independent mechanic who diagnosed that the front passenger’s side window regulator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 83,000.
NHTSA complaint #11429214 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2019 Chevrolet Cruze. The contact stated that the front windshield defroster failed to operate properly causing the windshield to remain foggy. The failure caused a visibility hazard for the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure however, no assistance was offered. The failure mileage was 1,500.
NHTSA complaint #11420973 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WINDSHIELD LINKAGE FAILS WHILE IN USE( DRIVING IN RAINSTORM) LEAVING DRIVER WITH NO WIPERS ON DRIVERS SIDE
NHTSA complaint #11416303 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE NOTICED A FRACTURE ON ONE OF THE REAR BRAKE LIGHT ON THE SIDE. THE CONTACT STATED THAT RECENTLY A PASSENGER IN THE REAR OF THE VEHICLE POINTED OUT THAT THE REAR BRAKE LIGHT WAS FRACTURED ALLOWING WATER TO LEAK INSIDE THE VEHICLE INTO THE HEAD VISOR. THE CONTACT STATED THAT THEY NOTICED THE SEAL AROUND THE BRAKE LIGHT AND SURROUNDING AREA WAS NOT PROPERLY SEALED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11414186 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
THE DRIVERS SIDE WIPER WOULD NOT WORK WHEN STARTED TODAY WHILE IT WAS RAINING WHILE PARKED IN MY DRIVEWAY. I TOOK THE COVER OFF OF THE ESCUTCHEON ABOVE THE WIPERS TO SEE WHY THE ARM WAS NOT BEING DRIVEN BY THE MOTOR. THE ARM MOVED FREELY BACK AND FORTH ON THE WINDSHIELD. THE SHORT ARM FROM THE WIPER MOTOR TO THE DRIVE PLATE FOR THE WIPER WAS OFF. THE ARM WOULD NOT SNAP BACK IN PLACE. IT APPEARS THAT THE PLASTIC KNUCKLE HAS FAILED. WHEN SEARCHING FOR WIPER FAILURES IN THE CRUZE MOST OF THE COMPLAINTS WERE FOR THIS IDENTICAL FAILURE. MANY OWNERS WERE DRIVING ON THE ROAD WHEN IT FAILED AND I WAS FORTUNATE THAT IT FAILED BEFORE I LEFT FOR WORK AS IT WOULD HAVE FAILED WHILE DRIVING IN TRAFFIC. THERE ARE NO RECALLS LISTED FOR THIS DEFECTIVE PART. SINCE IS AN IMPORTANT SAFETY ISSUE I DETERMINED IT IS BEST TO MAKE THIS FORMAL COMPLAINT. THE PART NUMBER FOR THE WIPER LINKAGE IS 95971326 AND THIS IS WHAT NEEDS TO BE REPLACED. THE ATTACHED PHOTOS SHOW THE ARM OFF IN #1 AND #3 WHILE #2 SHOWS THE POSITION WHERE IT IS NORMALLY.
NHTSA complaint #11413699 — an unverified report by a vehicle owner.