144 of the
15,232 complaints filed about the Chevrolet Impala
are about the equipment —
1% of everything owners reported.
The worst model year for it is 2002.
The contact owns a 2013 Chevrolet Impala equipped with an OEM jack, Part Number: 13500018. The contact stated while jacking up the vehicle to change a tire, the jack folded and caused the vehicle to fall. There were no injuries sustained. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11466788 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INFOTAINMENT SYSTEM FAILED AND CAUSED THE AIR CONDITIONER, RADIO, NAVIGATION, SPEEDOMETER, AND ONSTAR TO MALFUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE BACKUP CAMERA. IN ORDER FOR THE INFOTAINMENT SYSTEM TO FUNCTION, THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY CHEVROLET (1940 E JOPPA RD, BALTIMORE, MD 21234), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE RADIO WAS REPROGRAMMED PREVIOUSLY AT JERRY CHEVROLET DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER ADVISED THE CONTACT TO WAIT UNTIL HE HEARD SOMETHING FROM THE MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 32,565. ...UPDATED 11/15/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11022135 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT WINDSHIELD DEFROSTER MALFUNCTIONED AND DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONVERTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10939812 — an unverified report by a vehicle owner.
MY WIFE WAS TRAVELING WHEN SHE WENT TO PASS A TURNING VEHICLE PULLING A TRAILER AND WHEN SHE DID SO THE VEHICLE ENGINE STALLED POWER STEERING AND BRAKES DIDN'T WORK CAUSING HER TO HIT THE REAR OF THE TRAILER WENT INTO THE DITCH WHERE THE CAR ROLLED ONTO THE ROOF. THE AIRBAGS DID NOT DEPLOY AND THE IGNITION WAS THE CAUSE OF THE CAR STALLING. WE RECEIVED A RECALL NOTICE FROM GM A WEEK AFTER THE ACCIDENT. WE STILL HAVE BEEN GETTING RECALL NOTICES FOR THE VEHICLE. GM REFUSES ANY LIABILITY IN THE CRASH.
NHTSA complaint #10914381 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE RADIO STAYED ON WHEN THE VEHICLE WAS TURNED OFF. THERE WAS AN ERROR MESSAGE ON THE RADIO DISPLAY PANEL, INDICATING "CHECK CD". THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE) AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO DETERMINE A REASONABLE TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO SUPPLY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/09/16*LJ; 05/14/18*JB
NHTSA complaint #10810965 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER SUDDENLY STOPPED WORKING AFTER SHUTTING THE VEHICLE OFF. THE DOORS WOULD NOT UNLOCK AND TRAPPED THE DRIVER INSIDE THE VEHICLE. THE CONTACT INDICATED THAT A SECURITY SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, ALL THE INTERIOR AND EXTERIOR LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000. MA 10/26/2015
NHTSA complaint #10762045 — an unverified report by a vehicle owner.
THIS ALL STARTED WHEN THE FACTORY BATTERY WENT DEAD SO I WENT AND PURCHASED A NEW ONE ABOUT A WEEK AFTER I WENT OUT ONE MORNING TO LEAVE FOR WORK AND IT WOULDN'T START HAD TO BE JUMPED. SO LATER ON I CHECKED FOR A DRAIN ON THE BATTERY AND FOUND OUT THAT THE RADIO THE INTERIOR LIGHTS AND THE DISPLAY WHERE CAUSING A DRAIN. SO I HAD ALL THREE CHECKED ALL TESTS FINE SO I PURCHASED ANOTHER BATTERY AND WAS GOOD FOR ABOUT A WEEK THEN ALL THE SUDDEN THE RADIO DIED AND ALL THE AUDITABLE SOUNDS STOP WORKING THE NEXT DAY WENT OUT TO TRY TO START THE CAR AND NOTHING HAPPENED ONLY HAD HEADLIGHTS AND INTERIOR LIGHTS WOULDN'T START. SO I PUT IT ON A CHARGER FOR A COUPLE HOURS TRIED IT AGAIN AND IT WAS COMPLETELY DEAD LIKE THERE WAS NO BATTERY IN . COME TO FIND OUT THAT THE BCM ( BODY CONTROL MODULE ) WAS SHORTED. NOW I'VE GOT TO FIND A NEW AND FIGURE OUT HOW TO GET IT UP TO DEALERSHIP TO HAVE IT PROGRAMMED
NHTSA complaint #10726426 — an unverified report by a vehicle owner.
2004 CHEVROLET IMPALA. CONSUMER HAD CAR FIXED AND RECEIVED NO REIMBURSEMENT. *TA THE CONSUMER REPLACED THE DASH LIGHTS AND THERE WAS AN ISSUE WITH THE AIR CONDITION AND HEAT. .
NHTSA complaint #10661742 — an unverified report by a vehicle owner.
THE VEHICLE IS EQUIPPED WITH A VEHICLE COLLISION WARNING DEVICE THAT IS INTENDED TO WARN THE DRIVER OF A VEHICLE IN FRONT THAT YOU ARE TO CLOSE TO AND CLOSING RANGE WITHOUT BRAKING. ON ABOUT 1/2 DOZEN OCCASIONS THE VEHICLE'S EARLY DETECTION SYSTEM HAS ENGAGED WITHOUT ANY VEHICLES IN FRONT. THESE OCCURRENCES SEEM TO BE ON DAYS WHEN IT IS RAINING AND THEIR ARE REFLECTIONS OFF THE ROAD, OR VERY SUNNY DAYS (AGAIN CAUSING REFLECTIONS). THE FLASHING LIGHT, LOUD ALARM, AND INTERRUPTION WITH REGULAR AUDIO IS VERY JARRING (SCARY). ON ONE OCCASION I APPLIED MY BRAKES VERY HARD BECAUSE OF THE ALARM (BUT THERE WAS NO CAR IN FRONT) - THIS ALMOST CAUSED THE CAR BEHIND TO HIT ME. THE SYSTEM SHOULD BE DISENGAGED TO PREVENT A FALSE/POSITIVE ALARM. I HAVE TAKEN IT FOR SERVICE AND CONTACTED GENERAL MOTORS WITHOUT RESULTS.
NHTSA complaint #10667619 — an unverified report by a vehicle owner.
IN OCTOBER I TOOK MY CAR TO SANDY SANSING IN PENSACOLA FL THE REPLACE THE KEYPAD TO MY CAR, BUT NOW WHEN YOU USE THE KEYPAD IT START TO TICKING ON THE RIGHT SIDE OF THE DASHBOARD WE TIME IT. THE TICKING LAST ABOUT 60 SECONDS AND THEN IT STOP WHEN EVER YOU USE THE KEY PAD TO LOCK OR UNLOCK THE CAR IT MAKE THAT TICKING SOUND. IT THERE ANY THING THEY CAN DO TO FIX THIS.
NHTSA complaint #10664630 — an unverified report by a vehicle owner.
ON SATURDAY, NOVEMBER 15, 2014, I TOOK MY 2007 CHEVROLET IMPALA LS TO HAILEY'S CHEVROLET FOR THE "ELECTRICAL IGNITION / KEY RECALL." AFTER MY KEYS WERE FIXED AND THE TWO 6MM RINGS WERE ATTACHED TO THEM, I WAS DRIVING 25 MPH DOWN THE HIGHWAY, SLOWED DOWN FOR ANOTHER VEHICLE THAT WAS TURNING; THEN THE SERVICE AIRBAG AND SERVICE TIRE PRESSURE MONITORING SYSTEM LIGHTS ILLUMINATED, FLICKERED THREE TIMES, AND HAVE REMAINED ON SINCE THEN. I DIDN'T HAVE ANY PROBLEMS WITH MY VEHICLE; UNTIL THE RECALL REPAIRS LISTED ABOVE WERE PERFORMED. I AM SCARED TO DRIVE MY CAR EVEN SHORT DISTANCES NOW BECAUSE OF ALL THE NEWS HEADLINES ABOUT, "AIRBAGS EXPLODING" AND FEAR OF, WHAT MIGHT HAPPEN WITH MY TIRES. THESE MATTERS SHOULD REALLY BE INVESTIGATED.
NHTSA complaint #10659885 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE HEATING AND AIR CONDITIONER FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10644568 — an unverified report by a vehicle owner.
WHILE DRIVING MY CAR IT JUST DIED MY KEY SEEM TO SHAKE LOOSE WHICH COULD HAVE CAUSED A ACCIDENT. JUT WANTED THIS ON RECORD TO UNTIL RECALL START ON CHEVY IMPALA'S.
NHTSA complaint #10643186 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, SMOKE APPEARED FROM THE AIR CONDITIONING VENT. THE CONTACT DISCOVERED THAT THERE WAS AN ELECTRICAL FIRE FROM THE AIR CONDITION VENT. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT HE COULD WAIT FOR THE FIRE TO DISSOLVE BEFORE NOTIFYING THE FIRE DEPARTMENT. THE FIRE WAS ABLE TO DISSOLVE AND THERE WAS NO POLICE OR FIRE REPORT FILED. THERE WERE NO INJURIES REPORTED. THE DEALER STATED THAT THE AIR CONDITION RESISTOR AND CONNECTOR WIRING CONNECTION FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE IGNITION FAILED TO RELEASE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10640274 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT HEARD A LOUD ABNORMAL CLICKING NOISE WHEN THE AIR CONDITIONER WAS TURNED ON OR OFF. THE NOISE LASTED FOR APPROXIMATELY TWO MINUTES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/12/14
NHTSA complaint #10631890 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE SYSTEM INAPPROPRIATE ACTIVATION ON SEVERAL OCCASIONS AT DIFFERENT LOCATIONS. THERE WERE NO OTHER VEHICLE IN FRONT. THERE WERE THREE BEEPS/RED LIGHT FLASH ON WINDSHIELD. THE CRUISE CONTROL WOULD DEACTIVATE AND CAR WOULD DECELERATE BY THREE TO FIVE MILE. THE TAIL LAMPS ARE NOT ACTIVATED TO WARN DRIVERS FOLLOWING. THIS IS MY SECOND COMPLAINT THE DEALER SOLUTION IS TO TURN OFF THE FEATURE. IT WORK WHEN IT SHOULD THE INAPPROPRIATE ACTIVATION IS A NUISANCE.
NHTSA complaint #10630218 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A CLICKING SOUND AND THE AC FAN FAILED TO BLOW OUT AIR TO FULL CAPACITY. ALSO, THE CONTACT MENTIONED THAT ONCE THE CLICKING SOUND STOPPED, THE AC FAN WOULD RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #10627497 — an unverified report by a vehicle owner.