FaultScore

FaultScore report

2003 Chevrolet Impala problems

Owners have filed 935 complaints about the 2003 Chevrolet Impala with NHTSA between 2002 and 2024. The largest single group is the electrical system. Across this model's run it ranks 9 of 24 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Chevrolet Impala.

How this is worked out

The numbers

935

Complaints

44

Crashes reported

45

Fires reported

31

Injuries reported

88,000 mi

Median mileage at failure

Half of reported failures happened before this

17%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 74 vs 50 Severity 66 vs 50 Early failure 29 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Chevrolet Impala. 50 means typical for this model; 100 means roughly double.
Severity — 66
12.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 29
17% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Chevrolet Impala

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Chevrolet Impala

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 271 29.0%

5 crashes, 7 fires · median 99,900 mi

Engine & Cooling 174 18.6%

1 crashes, 28 fires · median 100,180 mi

Lights 112 12.0%

0 crashes, 1 fires · median 75,047 mi

Brakes 80 8.6%

6 crashes, 1 fires · median 39,300 mi

Airbags 41 4.4%

21 crashes, 0 fires · median 111,214 mi

Steering 30 3.2%

2 crashes, 0 fires · median 52,000 mi

Median failure at 86,000 miles

1 crashes, 0 fires · median 100,000 mi

0 crashes, 3 fires · median 77,000 mi

1 crashes, 2 fires · median 130,000 mi

3 crashes, 0 fires · median 97,673 mi

Median failure at 71,500 miles

0 crashes, 1 fires · median 28,194 mi

Suspension 14 1.5%

0 crashes, 1 fires · median 112,878 mi

Median failure at 36,900 miles

Equipment & Accessories 9 1.0%

1 crashes, 0 fires · median 105,000 mi

Tires 6 0.6%

Median failure at 45,800 miles

Seats 5 0.5%

1 crashes, 1 fires · median 1,869 mi

Seat Belts 4 0.4%

2 crashes, 0 fires · median 94,500 mi

Wheels 4 0.4%

Median failure at 82,000 miles

Child Seats 2 0.2%

Median failure at 102,000 miles

Driver Assist & Collision Avoidance 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Headlights 27 22.5%
Rotor 20 16.7%
Engine 18 15.0%
Automatic Transmission 15 12.5%
Frontal 12 10.0%
Switch 10 8.3%
High/Low Beam Dimmer Switch 9 7.5%
Cooling System 9 7.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 21 3.1%
1,000 – 9,999 miles 28 4.1%
10,000 – 24,999 miles 37 5.4%
25,000 – 49,999 miles 84 12.2%
50,000 – 74,999 miles 114 16.6%
75,000 – 99,999 miles 100 14.6%
100,000 – 149,999 miles 177 25.8%
150,000+ miles 125 18.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2002 peak 25 Nov 2024

NHTSA investigations into the 2003 Chevrolet Impala

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE06017 Opened 15 May 2006 Closed 25 Oct 2006 EXTERIOR LIGHTING

ALLEGED HEADLIGHT FAILURE

A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY RE...

Recalls on the 2003 Chevrolet Impala

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

15V701000

ENGINE AND ENGINE COOLING:ENGINE

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Risk: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

14V400000

ELECTRICAL SYSTEM:IGNITION

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

09V116000

ENGINE AND ENGINE COOLING

GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.

Risk: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.

09E005000

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

08E063000

STEERING

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

Risk: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.

07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

03V051000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.

Risk: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.

02V222000

AIR BAGS:FRONTAL

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2015501 105,933 units in Canada

Engine

On certain vehicles equipped with a 3.8L engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and, in some instances, the fire may spread to the plastic spark plug wire channel and beyond. An under-hood fire could result in injury and/or property damage. Correction: Dealers will replace the engine’s front valve cover and front-valve-cover gasket with new parts. The engine’s plastic “beauty” cover and plastic oil-fill-tube extension will also be removed, if they haven’t been already. Note: This recall supersedes and is an expansion of recalls 2008-081, 2009-105 and 2015-145. All vehicles having been inspected and/or serviced under the previous recall will require re-inspection and repair.

Recall 2014284 641,121 units in Canada

Electrical

On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. If this were to occur, engine power, power steering and power braking would be affected, increasing the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: For each key, dealers will install two key rings and modify the key ring opening shape. Note: Until the correction is performed, all items should be removed from the key ring.

Recall 2009105 128,726 units in Canada

Engine

On certain vehicles equipped with a 3.8L naturally aspirated engine, degradation of the front rocker cover gasket may result in eventual oil seepage. Under hard braking, drops of engine oil may be deposited on the exhaust manifold. If the manifold is hot enough and the oil runs below the heat shield, it may ignite into a small flame and, in some instances, the fire may spread to the plastic spark plug wire channel and beyond. An under-hood fire could result in property damage, personal injury or death. Correction: Dealers will remove the spark plug wire retention channel at the front of the engine and install two new-revised spark plug wire retainers.

Recall 2003037 28 units in Canada

Airbag

On certain vehicles, the driver's side air bag may not deploy as designed, resulting in reduced capability of the air bag to protect the driver. In addition, the air bag inflator may fracture. If this were to occur, pieces of the inflator could strike and injure the vehicle occupants. Correction: Dealer will inspect, and if necessary, install a new driver's air bag.

Recall 2002151 14,654 units in Canada

Airbag

Certain vehicles may have a driver's side airbag inflator that could fracture at a weld during a deployment. Pieces of the inflator could strike and injure vehicle occupants and the airbag cushion would not inflate fully, reducing the capacity of the bag to protect the driver. Correction: Dealers are to inspect and if necessary replace the driver side airbag module assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Philadelphia, PA Fire

SUSPENSION

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

Philadelphia, PA Fire

ENGINE

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

Philadelphia, PA Fire

SERVICE BRAKES

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

STRUCTURE:BODY

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

ELECTRICAL SYSTEM

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

ENGINE

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Washington, DC

ELECTRICAL SYSTEM

My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.

NHTSA complaint #11624819 — an unverified report by a vehicle owner.

Montrose, MN

EXTERIOR LIGHTING

After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them

NHTSA complaint #11613903 — an unverified report by a vehicle owner.

Keene, TX

UNKNOWN OR OTHER

Ignition lock issue. I’m guessing security light came on hard to start vehicle when switch doesn’t work. Almost left me stranded. Apparently this is common. I have kids and if I get stranded with them what am I supposed to do? Something needs to be done

NHTSA complaint #11569667 — an unverified report by a vehicle owner.

Allouez, MI

ELECTRICAL SYSTEM

I have a 2003 Chevrolet Impala! Look it up on the internet, and you will see that the failure rate of the GM passlock system is huge, and massively expensive to repair! In fact from a inside relative, says GM makes more money in parts, and repairs than on selling a new vehicle! This is without doubt a premeditated flow to rip off the public! This is in fact insensitive for GM to engineer a constant, and ongoing failure of the of its vehicles! This passlock defect can not be fixed by accessing the cars computer! It should be that easy but it is not a option. Being stranded by this defect is life threatening. The problem is the Passlock system that has failed for me, and hundreds of thousands owners of GM vehicles, and tens of millions of dollars in repairs that GM should be forced to repair, at no costs, past, and present to the owners, and including towing, and a rental car! The passlock defect, and failure completely locks up the cars entire electrical system, so the owner can not start, or even open the trunk of their car in a emergency! After it happens you can’t even access the car radio to reset back to the original factory functions! Even if you disconnect the battery, to get this accomplished, it will be a short while before it happens again! It is crazy expensive just to diagnose this problem! Please note that this is not just a Impala problem! This passlock defect falling involves dozens of Models of all types, old, and new. These vehicles number in the many hundreds of thousands over decades! Many tens of millions of dollars in repairs, and hundreds of thousands waiting to happen! This needs to be addressed at a government level! We won’t to see some consumer protection, and Justice! Thank you for your time, and consideration! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11550294 — an unverified report by a vehicle owner.

Boston, MA

TIRES:BEAD

225/60/r16 Tire bead is warped/slanted (defective) with inability to install the tires

NHTSA complaint #11523868 — an unverified report by a vehicle owner.

Houma, LA

VEHICLE SPEED CONTROL

Accelator keeps getting stuck at traffic lights and while driving

NHTSA complaint #11502668 — an unverified report by a vehicle owner.

Houma, LA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Accelator keeps getting stuck at traffic lights and while driving

NHTSA complaint #11502668 — an unverified report by a vehicle owner.

Bakersfield, CA

ENGINE

Fuel line leaking gas under engine.

NHTSA complaint #11480465 — an unverified report by a vehicle owner.

Bakersfield, CA

FUEL/PROPULSION SYSTEM

Fuel line leaking gas under engine.

NHTSA complaint #11480465 — an unverified report by a vehicle owner.

Philadelphia, PA Fire

SUSPENSION

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

Philadelphia, PA Fire

ENGINE

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

Philadelphia, PA Fire

SERVICE BRAKES

Hey my name is [XXX] I recently took my Chevy impala for repairs they told me I need more repairs done I’m like cool my bottom of my car is rusted n my struts are bad n my oil pump n other stuff is not working as well I’m when I gave Chevy a call ball they took my they manager not to bring the car back I’m kinda upset bout this whole thing idk cause they had to fix my head gasket for free but I need help getting these thing fixes. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11471068 — an unverified report by a vehicle owner.

San Jose, CA

VEHICLE SPEED CONTROL:CRUISE CONTROL

Traveling at 58 mph in Cruise Control for 10 minutes I increased speed with 4-6 rapid pushes of the Accelerate button in less than 1.5 seconds, Each push is 1 mph. I have never pushed it that rapidly.The engine acted as if I floored the accelerator & the transmission went from 4th to 3rd gear, speed went to 70+ and rapidly increasing. I stepped on the break pedal several times to disable CC but no help, I switched the CC button to the off position several times, no help. Now at 85+ and accelerating hard in wide open throttle (WOT). I shift to Neutral and turned the ignition to the ACC position to retain steering ability as the engine was RPM'ing out to destruction. I coasted off the highway and set ignition to off. After a few minutes I turned engine on and it rev'd out of control, still WOT. Ignition off did not reset the problem. I opened the hood to disconnected the battery & I observe that neither the CC or accelerator cables are not holding the throttle body (TB) in "WOT", it was closed in an idle position. It is not mechanical. I disconnected the battery for several minutes and then the system operated normally. I have used CC a million times but never have pushed that accel button that fast. I served 7 years as a Reactor Operation onboard US navy Fast attack Submarines, have torn apart and assemble mechanical and electrical reactor systems. I have been a Hardware Engineer for 40+ yrs and have 10 US patents in fault tolerant server design. I've been a car guy since 5 yrs old. This is a problem with the cars computer or its code. The rapid pushing of the CC accel button is key here as well as memory retaining this CC state after Key OFF. Its a good thing I experienced with many hard casualty life and death situations while serving, because my car was accelerating out of control, my experience and training in the US Military taught me to keep cool and think.You really should investigate this. I can tell you more specifics but I'm character limited.

NHTSA complaint #11436532 — an unverified report by a vehicle owner.

at 172,000 miles Burlington, WA

STEERING

ON 3/21/2021 I WAS DRIVING ON THE FREEWAY FOR ABOUT 25 MILES, WHEN MY 2003 CHEVY IMPALA STARTED MAKING A WHINING NOISE AND IT CONTINUED TO GET WORSE WITH EACH TURN. MY HUSBAND SOON REALIZED IT HAD TO BE THE POWER STEERING FLUID. SO HE PUT A BOTTLE OF POWER STEERING FLUID IN AND AFTER STARTING AND DRIVING FOR A FEW MINUTES THE CAR WAS BACK TO NORMAL! SO I PROCEEDED TO GET BACK ON THE FREEWAY TO HEAD HOME. AS SOON AS WE GOT TO OUR EXIT ABOUT 23 MILES FROM WHERE WE HAD JUST PUT THE FLUID IN. IT STARTED MAKING THE SAME WHINING NOISE. SO BACK TO THE STORE FOR MORE POWER STEERING FLUID. HE FILLS IT UP. THE NEXT MORNING SAME PROBLEMS. WE KNOW NOW THERE IS A LEAK IN OUR POWER STEERING BUT NOT SURE WHERE EXACTLY. MY CAR NOW SITS AS WE CAN'T AFFORD TO BE ADDING BOTTLE AFTER BOTTLE OF POWER STEERING FLUID TO MY CAR EVERYTIME WE NEED TO GO SOMEWHERE. MY HUSBAND BELIEVES WE HAVE RUN INTO THE SAME ISSUES THAT HAVE RECENTLY BEEN REPORTED BY NHTSA ID# 11316116 BEING POWER STEERING RETURN HOSE RUBS AGAINST SOME PART OF THE MOTOR AND RUBBER HOLE IN POWER STEERING RETURN HOSE.

NHTSA complaint #11405251 — an unverified report by a vehicle owner.

at 119,022 miles Birmingham, AL

AIR BAGS

VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.

NHTSA complaint #11398056 — an unverified report by a vehicle owner.

at 119,022 miles Birmingham, AL

ENGINE

VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.

NHTSA complaint #11398056 — an unverified report by a vehicle owner.

at 119,022 miles Birmingham, AL

SERVICE BRAKES

VEHICLE SHUTS OFF WHEN MOVING,TURNING OR STOPPED AT A TRAFFIC LIGHT. BY SWITCHING TO NEUTRAL, THE ENGINE MAY START AFTER 1 OR MORE TRIES. SO FAR THE FAILURES HAVE BEEN ON CITY STREETS AND HIGHWAYS. BUT NOT INTERSTATES. THE FAILURES ARE MANY BUT UNPREDICTABLE.

NHTSA complaint #11398056 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

STRUCTURE:BODY

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

ELECTRICAL SYSTEM

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

at 185,000 miles Garden City, MI Fire

ENGINE

VEHICLE FIRE. VEHICLE CAUGHT FIRE WHILE CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS. VEHICLE IS A TOTAL LOSS.

NHTSA complaint #11351783 — an unverified report by a vehicle owner.

at 200,200 miles Mattoon, IL Fire

UNKNOWN OR OTHER

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

NHTSA complaint #11349773 — an unverified report by a vehicle owner.

at 200,200 miles Mattoon, IL Fire

ENGINE

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

NHTSA complaint #11349773 — an unverified report by a vehicle owner.

at 200,200 miles Mattoon, IL Fire

FUEL/PROPULSION SYSTEM

I JUST RECENTLY BOUGHT THIS VEHICLE 03/11/20 AND IT RAN GREAT TILL YESTERDAY WHEN THE INTAKE MANIFOLD EXPLODED AND CAUGHT FIRE TO THE ENGINE FROM THE FUEL LINES MELTED THIS HAPPENED WHEN I WAS GETTING A JUMP. IT SAYS THERE ARE NO RECALLS PENDING IT IS THE 3.8L AND IT LOOKED ORIGINAL ALL THE PARTS DID CAN YOU PLEASE HELP ME OUT

NHTSA complaint #11349773 — an unverified report by a vehicle owner.

at 144,150 miles Chesterfield, VA Fire

ENGINE

THE INCIDENT HAPPENED THIS MORNING AS I WAS LEAVING FOR WORK. MY CAR WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN IN 2 DAYS. I GOT IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND AS SOON AS I TURNED IT TO START THERE WAS A LOUD BANG THAT SOUNDED LIKE A GUNSHOT WHICH I THOUGHT WAS A BACKFIRE. THE ENTIRE PLASTIC INTAKE MANIFOLD GASKET HAD EXPLODED INTO PIECES AND WHITE SMOKE BEGAN TO RISE FROM UNDER THE HOOD. WHEN I OPENED THE HOOD AND THE SMOKE CLEARED I BEGAN TO ASSESS THE ISSUE, I NOTICED THE MANIFOLD GASKET COVER HAD BEEN BLOWN COMPLETELY OFF AND THE MANIFOLD ITSELF WAS IN PIECES. I'VE DONE SOME RESEARCH AND THIS SEEMS TO BE A COMMON BUT UNCOMMON THING AMONG EARLY 2000'S GM VEHICLES.

NHTSA complaint #11322021 — an unverified report by a vehicle owner.

at 144,150 miles Chesterfield, VA Fire

FUEL/PROPULSION SYSTEM

THE INCIDENT HAPPENED THIS MORNING AS I WAS LEAVING FOR WORK. MY CAR WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN IN 2 DAYS. I GOT IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND AS SOON AS I TURNED IT TO START THERE WAS A LOUD BANG THAT SOUNDED LIKE A GUNSHOT WHICH I THOUGHT WAS A BACKFIRE. THE ENTIRE PLASTIC INTAKE MANIFOLD GASKET HAD EXPLODED INTO PIECES AND WHITE SMOKE BEGAN TO RISE FROM UNDER THE HOOD. WHEN I OPENED THE HOOD AND THE SMOKE CLEARED I BEGAN TO ASSESS THE ISSUE, I NOTICED THE MANIFOLD GASKET COVER HAD BEEN BLOWN COMPLETELY OFF AND THE MANIFOLD ITSELF WAS IN PIECES. I'VE DONE SOME RESEARCH AND THIS SEEMS TO BE A COMMON BUT UNCOMMON THING AMONG EARLY 2000'S GM VEHICLES.

NHTSA complaint #11322021 — an unverified report by a vehicle owner.