737 of the
15,232 complaints filed about the Chevrolet Impala
are about the lighting —
5% of everything owners reported.
The worst model year for it is 2002.
I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would go off without me ever touching my seat belt. I have also had to replace my tail lights in my vehicle twice since this started. Then when I packed for a trip yesterday I noticed an awful smell in my trunk. I could not find the source, so I took everything out of my trunk and opened the spare tire compartment which was completely filled with water! I found a Product Bulletin on this. Chevrolet #14047. But it is NOT A RECALL. WHY IS THAT? IT IS CLEARLY AN ERROR ON THEIR PART! CAN YOU EXPLAIN PLEASE?
NHTSA complaint #11740180 — an unverified report by a vehicle owner.
The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
NHTSA complaint #11704507 — an unverified report by a vehicle owner.
First battery needed replaced every year then few weeks ago with no warning light or messages that battery was dieing the battery died again it was replaced then it started reving up and down on its own while driving so it goes faster then slower on its own when it feels like it.. TPS wont show tire pressure cant relearn tire positions now dash lights works usually then don't bright lights don't work now if automatic light control is on car shakes bad while breaking idles hard uses ALOT of gas now massive amount of heat coming off engine now with no dash light or guage saying temp is going up engine smells kind of bad after driving the car replaced transmission once couple years ago transmission maybe going out again the gear shift locks don't work it slips out of gear and into another gear effortlessly while driving and while parked without pressing the button to move the gear shift clicking or tapping noise started coming from front end only when turning left now does it while.turning and sometimes while.going straight and it's all still happening... theres more but not going into all of it now. DTC code listed 2days ago was listed as: B1000-00 Electronic Control Unit. Searched Google for code and got posts saying ECU needs replaced..updated or reprogrammed and some say BCU needs replaced..upgraded or reprogrammed. Each time I search the code I get a different reason for the code and different meaning. I have a 2006 Chevy Impala SS 5.3L V8 with police package. Car is available for inspection anytime.
NHTSA complaint #11660121 — an unverified report by a vehicle owner.
After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them
NHTSA complaint #11613903 — an unverified report by a vehicle owner.
I continuously have water leaking into the trunk of my 2017 Chevrolet Impala, specifically the spare tire compartment. I noticed through research that the issue has been recalled for select years, but not my vehicle year. If the issue is a known defect, this should be covered by the vehicle manufacturer. I am constantly having large amounts of water after rain and it is causing a moldy smell. I try to scoop water and then dry the area, however this is a repeat issue.
NHTSA complaint #11539805 — an unverified report by a vehicle owner.
The contact owns a 2015 Chevrolet Impala. The contact stated that he became aware that water was entering through the taillights into the trunk. The contact took the vehicle to the local dealer, where it was diagnosed with needing the seals and both taillight gaskets to be replaced. The vehicle was repaired but the contact became aware that the truck was corroded. The contact took the vehicle back to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 61,617.
NHTSA complaint #11515135 — an unverified report by a vehicle owner.
Both taillights are leaking through a gasket in the taillights causing pooling of water in the majority of the trunk and through two layers of carpet. This is causing mold to grow in trunk.
NHTSA complaint #11513947 — an unverified report by a vehicle owner.
The contact owns a 2016 Chevrolet Impala. The contact stated that on various occasions while driving at night, the headlights failed to illuminate properly, and the roadway was not adequately illuminated. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failure could not be duplicated, and no repairs were completed. The vehicle was then taken to Columbia Chevrolet (9750 Montgomery Rd, Cincinnati, OH 45242) where it was diagnosed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. The consumer stated he replaced both headlights assemblies.
NHTSA complaint #11509842 — an unverified report by a vehicle owner.
Multiple electric concerns...airbag light, park assist, inop camera, and losing communication with BCM(?) Found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at Merit chevrolet (MN). Mileage was at 83144 at that time. Diagnosis ... recommend both rear side detection modules and harness? According to Special coverage adjustment #N172097060 it is known to be subject to "water intrusion"? This problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? According to the "Special Coverage" document, there was an 80000 mile timeline? This appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer?
NHTSA complaint #11504191 — an unverified report by a vehicle owner.
side detection module has falled... yes it is available for inspection... my wife got locked in the car on a 80 plus degree day and could not get out,doors would not open,trunk release would not open trunk so she could crawl there the back seat,sunroof would not open,power steering periodically feels like there is no power stearing, dash lights periodically shut off when driving.. Yes, morries forest lake chevrolet and cadilac.forest lake. mn... no it has not been inspected by anyone but the dealer...There were no warning lights untill 51,000 miles or 8 months ago
NHTSA complaint #11480922 — an unverified report by a vehicle owner.
Driving at night my car headlights/instrument panel shut off on their own. I couldn’t see had to slam my brakes and pull over. Nothing I tried would turn them on. After almost a minute each time they just came back on theirselves. After googling this seems to be a known problem with Chevy impalas but no solution. This is highly dangerous. There were no warning lights that came on or anything. I was able to still drive the car, turn it on and off, etc but they wouldn’t come on until they did on their own. Thank goodness no one was behind me or something in front of me cause I was on a none lighted 55 mph road
NHTSA complaint #11464923 — an unverified report by a vehicle owner.
Side detection module malfunction. Causing electrical issues and error codes. When happening Headlights Turn on and off without control. Huge safety problem when driving at night!
NHTSA complaint #11461300 — an unverified report by a vehicle owner.
Passenger dim headlight keeps going out causing a unsafe issue. The plug gets hot and is damaged.A service bulletin was put out on this issue in 2014 so gm has known that this was a problem for a long time. I read several complaints on this issue and can't understand why a recall has not been issued unless gm thinks that it is safe to drive with one headlight. I know from experience that our state police department doesn't think that it is since I just got a warning because my headlight was out again.
NHTSA complaint #11443397 — an unverified report by a vehicle owner.
The contact rented a 2020 Chevrolet Impala. The contact stated that the headlamps failed to produce adequate lighting while driving. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,433. The VIN was not available.
NHTSA complaint #11431190 — an unverified report by a vehicle owner.
Passenger side low beam headlight socket continues to burn out. This is a persistent problem with several general motor vehicles! I am amazed how many people mention when I google it. GM has a service bulletin on it. This IS a SAFETY issue! Obviously this is one of the two main lights used 90% of driving at night. Apparently there is a voltage drop according to owners who have checked this out. But what ever it is there is a LOT of people who have this problem on several models and years of GM vehicles. Please check into this safety issue. Thank you!
NHTSA complaint #11425856 — an unverified report by a vehicle owner.
I PURCHASED THIS VEHICLE 2 WEEKS AGO NEVER BEEN HAPPIER. MY COMPLAINT IS ABOUT MY HEADLIGHTS THEY HAVE SERIOUS CONDENSATION IN BOTH AND THERE IS ABOUT AN INCH OR 2 OF WATER INSIDE THE HEADLIGHTS. THIS ISSUE IS CAUSING BAD VISIBILITY WITH LOW LIGHTING. I HAVE TRIED EVERYTHING TO KEEP THE WATER OUT AND PROVIDE HEADLIGHTS WITH PROPER AIR SO THIS DOESN'T HAPPEN. HOW COME CHEVROLET DIDN'T RECALL THESE HEADLIGHTS DUE TO POOR DESIGN AND IMPROPER VENTILATION. WHAT CAN I DO BESIDES SPEND $200.00 ON 2 NEW ONES?
NHTSA complaint #11414389 — an unverified report by a vehicle owner.
BRAKE LIGHTS GASKETS ARE FAULTY FROM THE FACTORY AND ALLOW WATER TO FILL THE TRUNK WHEN IT RAINS. WHICH LEADS TO MOLD AND MILDEW SMELL THROUGHOUT THE VEHICLE. GM HAS PRODUCED A GASKET THAT IS "THICKER" AND CORRECTS THE PROBLEM BUT REFUSE TO ISSUE A RECALL AND DEALER SAYS ITS NOT COVERED BY WARRANTY. I'VE SPENT HUNDREDS AT DEALERSHIPS TRYING TO FIND FIND CAUSE OF THE WATER.
NHTSA complaint #11402509 — an unverified report by a vehicle owner.
2019 IMPALA PREMIER AND THE PASSENGER HEADLIGHT IS FULL OF CONDENSATION. ITS HAS NOT DRIED IN THE SUN OR DRIVING WITH HEADLIGHTS ON. IM TOLD THE ENTIRE HEADLIGHT HOUSING WILL NEED TO BE REPLACED AT A COST OF $800. ITS CAUSING THAT LIGHT NOT TO ILLUMINATE AS BRIGHT AS THE DRIVER SIDE.
NHTSA complaint #11374700 — an unverified report by a vehicle owner.
REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.
NHTSA complaint #11374614 — an unverified report by a vehicle owner.