FaultScore

FaultScore report

1995 Chevrolet Impala problems

Owners have filed 64 complaints about the 1995 Chevrolet Impala with NHTSA between 1995 and 2008. The largest single group is the brakes. Across this model's run it ranks 23 of 24 worst.

A

FaultScore 12/100

Higher is worse. Measured against the other years of the Chevrolet Impala.

How this is worked out

The numbers

64

Complaints

1

Crashes reported

1

Fires reported

1

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 5 vs 50 Severity 24 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 5
Against the median year of the Chevrolet Impala. 50 means typical for this model; 100 means roughly double.
Severity — 24
4.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1995 compares with every other Chevrolet Impala

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1995 Chevrolet Impala

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 9 14.1%
Tires 7 10.9%
Windows, Mirrors & Wipers 7 10.9%
Electrical System 7 10.9%
Suspension 6 9.4%

1 crashes, 0 fires · median 102,000 mi

Fuel & Propulsion 5 7.8%

Median failure at 169,000 miles

Transmission & Drivetrain 4 6.3%
Seats 3 4.7%
Seat Belts 2 3.1%
Wheels 2 3.1%
Body & Structure 2 3.1%
Steering 2 3.1%
Engine & Cooling 2 3.1%

0 crashes, 1 fires

Other & Unspecified 1 1.6%
Equipment & Accessories 1 1.6%
Doors, Latches & Locks 1 1.6%
Lights 1 1.6%
Acceleration & Cruise Control 1 1.6%
Airbags 1 1.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1995 peak 13 Nov 2008

NHTSA investigations into the 1995 Chevrolet Impala

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA99003 Opened 13 Jan 1999 Closed 17 Aug 2000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

COOLANT FIRES

Recalls on the 1995 Chevrolet Impala

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

06E026000

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 1996025 1,942 units in Canada

Suspension

NOTE: INCLUDES CAPRICE POLICE SEDANS, TAXI CABS AND SPECIAL SERVICE WAGONS; FLEETWOOD HEARSE AND LIMOUSINE. THE LOWER CONTROL ARM BALL JOINT ATTACHMENT MAY BE LOOSE. THIS CONDITION CAN CAUSE THE LOWER CONTROL ARM BALL JOINT TO LOOSEN, FATIGUE AND SEPARATE FROM THE FRONT SUSPENSION KNUCKLE. IF SEPARATION WERE TO OCCUR WITH THE VEHICLE IN MOTION, LOSS OF VEHICLE CONTROL COULD OCCUR, WHICH COULD RESULT IN A VEHICLE CRASH. CORRECTION: FRONT LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS WILL BE INSPECTED FOR PROPER TORQUE. IF THE BALL JOINT HAS LOOSENED FROM THE KNUCKLE, BOTH THE BALL JOINT AND KNUCKLE WILL BE REPLACED.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Beverly Hills, CA Fire

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SMELLED SMOKE FROM A/C SYSTEM, AFTER PARKING DID NOT SEE ANY SMOKE, TWO MINUTES LATER BLACK SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SMOKE STOPPED AFTER TEN MINUTES, OPEN ENGINE COMPARTMENT AND ALL PLASTIC COMPONENTS DESTROYED.

NHTSA complaint #9004724 — an unverified report by a vehicle owner.

Poughkeepsie, NY Crash

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

FRONT LOWER LEFT BALL JOINTS BROKE WHILE DRIVING, RESULTING IN A COLLISION. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #895040 — an unverified report by a vehicle owner.

Houston, TX 1 injured

SEATS

DRIVERS SIDE POWER SEAT TRACK AND MOUNTING FAILED RESULTING IN MINOR INJURY TO DRIVER AND MINOR DAMAGE TO CAR WHILE BRINGING THE VEHICLE TO A COMPLETE STOP. WHILE ACCELERATING FROM A STOP SIGN THE DRIVER'S SIDE OUTBOARD SEAT TRACK MOUNTING FAILED, CAUSING THE DRIVER TO FALL BACKWARDS AND MOMENTARILY LOSE CONTROL OF THE CAR. DAMAGE TO THE RIGHT FRONT WHEEL OCCURRED WHEN THE CAR STRUCK A CURB WHILE REGAINING CONTROL. UPON DISASSEMBLY OF SEAT PLASTIC DEBRIS FOUND UNDER SEAT THAT APPEARS TO BE REMNANTS OF PLASTIC GUIDES/BEARINGS LOCATED BETWEEN STATIONARY AND MOVABLE SECTIONS OF THE SEAT TRACKS. FAILURE OCCURRED WHEN STEEL BRACKET RIVETED TO LOWER ALUMINUM (STATIONARY) PORTION OF THE TRACK FAILED. FAILURE APPARENTLY DUE TO A CRACK IN THE STEEL AS CRACKS WERE OBSERVED IN ALL OF THE STEEL BRACKETS ON THAT SEAT. PICTURES AVAILABLE ON REQUEST.

NHTSA complaint #729888 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Torrance, CA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

I HEARD THERE WAS A RECALL FOR THE HEATER CORE IN MY 1995 CHEVY IMPALA SS. I HAVE REPLACED IT 4 TIMES IN THE PAST 8 YEARS. THIS IS NOT INCLUDING THE ONE THAT CAME WITH THE CAR. I BOUGHT IT USED IN 2000. I CAN'T FIND ANY INFORMATION ABOUT IT ANYWHERE.

NHTSA complaint #10249118 — an unverified report by a vehicle owner.

at 102,000 miles Columbus, IN

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

WHILE BACKING OUT LOWER BALL JOINT FAILED. AS A RESULT, PASSENGER'S SIDE TIRE SEPARATED FROM THE VEHICLE AND THE FRONT END COLLAPSED. *AK THE VEHICLE HAD BEEN RECALLED IN 1996. THE CONSUMER BELIEVES THE EITHER THE RECALL WAS INEFFECTIVE OR THE DESIGN IS FLAWED. *NM REGARDING TO THE CONTACT'S TELEPHONE CALL THE DEALER ADVISED HIM THAT NO OTHER COMPLAINED HAS BEEN RECEIVED CONCERNING THE BALL JOINTS AFTER THE RECALL WAS ISSUED. THEREFORE, THERE WAS NO EVIDENCE WILL NOT BE EFFECTIVE. UPDATED 06/05/2006. *AK

NHTSA complaint #10087334 — an unverified report by a vehicle owner.

at 169,000 miles Richmond, CA

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

I HAD A STALLING PROBLEM WHICH I DIAGNOSED TO THE FUEL DELIVERY SYSTEM. I REMOVED FUEL PUMP AND SENDING UNIT WHICH IS LOCATED INSIDE THE FUEL TANK SUBMERGED IN GAS. I WAS ALARMED TO NOTE CHARRING AND MELTING OF INSULATION ON THE THREE WIRE HARNESS WHICH CONNECTS THE POWER TO THE FUEL PUMP, SENDING UNIT INSIDE THE FUEL TANK. THIS SEEMS INCREDIBLY DANGEROUS. I THEN LOGGED ONTO NHTSA TO DISCOVER AN ALARMING NUMBER OF SIMILAR COMPLAINTS. I REPLACED COMPONENTS MYSELF AT A COST OF $375.00. *NLM

NHTSA complaint #10016665 — an unverified report by a vehicle owner.

Savannah, GA

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

NO SUMMARY. DT

NHTSA complaint #769833 — an unverified report by a vehicle owner.

Beverly Hills, CA Fire

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SMELLED SMOKE FROM A/C SYSTEM, AFTER PARKING DID NOT SEE ANY SMOKE, TWO MINUTES LATER BLACK SMOKE WAS COMING FROM THE ENGINE COMPARTMENT. SMOKE STOPPED AFTER TEN MINUTES, OPEN ENGINE COMPARTMENT AND ALL PLASTIC COMPONENTS DESTROYED.

NHTSA complaint #9004724 — an unverified report by a vehicle owner.

Poughkeepsie, NY Crash

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

FRONT LOWER LEFT BALL JOINTS BROKE WHILE DRIVING, RESULTING IN A COLLISION. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #895040 — an unverified report by a vehicle owner.

Homestead, FL

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY LEAKED WHEN VEHICLE HAD 15, 417 MILES ON IT, CAUSING ACID DAMAGE TO BATTERY CABLE AND STARTER, WHICH WERE REPLACED UNDER WARRANTY. NOW VEHICLE HAS 39,400 MILES AND BATTERY IS LEAKING AGAIN, CAUSING DAMAGE TO BATTERY HOLD-DOWN AND PAN THAT BATTERY SITS ON. GM IS AWARE OF THIS PROBLEM, BUT WILL NOT ADDRESS IT.

NHTSA complaint #748460 — an unverified report by a vehicle owner.

Marion, IN

ELECTRICAL SYSTEM:HORN

THE HORN BLOWS WHEN A BUMP IS HIT IN THE ROAD OR WHEN ADJUSTING THE STEERING WHEEL. NLM

NHTSA complaint #785233 — an unverified report by a vehicle owner.

APO, AE

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP SENDING UNIT WIRE INSIDE GAS TANK IS FRAYED AND COMPLETELY MELTED WHICH COULD CAUSE A FIRE. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #873544 — an unverified report by a vehicle owner.

Houston, TX 1 injured

SEATS

DRIVERS SIDE POWER SEAT TRACK AND MOUNTING FAILED RESULTING IN MINOR INJURY TO DRIVER AND MINOR DAMAGE TO CAR WHILE BRINGING THE VEHICLE TO A COMPLETE STOP. WHILE ACCELERATING FROM A STOP SIGN THE DRIVER'S SIDE OUTBOARD SEAT TRACK MOUNTING FAILED, CAUSING THE DRIVER TO FALL BACKWARDS AND MOMENTARILY LOSE CONTROL OF THE CAR. DAMAGE TO THE RIGHT FRONT WHEEL OCCURRED WHEN THE CAR STRUCK A CURB WHILE REGAINING CONTROL. UPON DISASSEMBLY OF SEAT PLASTIC DEBRIS FOUND UNDER SEAT THAT APPEARS TO BE REMNANTS OF PLASTIC GUIDES/BEARINGS LOCATED BETWEEN STATIONARY AND MOVABLE SECTIONS OF THE SEAT TRACKS. FAILURE OCCURRED WHEN STEEL BRACKET RIVETED TO LOWER ALUMINUM (STATIONARY) PORTION OF THE TRACK FAILED. FAILURE APPARENTLY DUE TO A CRACK IN THE STEEL AS CRACKS WERE OBSERVED IN ALL OF THE STEEL BRACKETS ON THAT SEAT. PICTURES AVAILABLE ON REQUEST.

NHTSA complaint #729888 — an unverified report by a vehicle owner.

Pooler, GA

SEAT BELTS:FRONT:RETRACTOR

DRIVER'S SEAT BELT WILL NOT RETURN TO RETRACTOR, CAUSING DRIVER TO BE WITHOUT SELF RESTRAINT. DEALER NOTIFIED, AND INFORMED CONSUMER THAT REPAIRS WOULD BE MADE AT CONSUMER'S COSTS.

NHTSA complaint #858433 — an unverified report by a vehicle owner.

Panama City, FL

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

THERE HAS BEEN LIGHT TAPPING IN THE ENGINE WHEN COLD, TENDED TO FADE AS VEHICLE WARMS. HOWEVER, IN THE LAST COUPLE OF WEEKS THE TAPPING CONTINUES AND IS NOTICEABLE DURING ACCELERATIONS.

NHTSA complaint #714175 — an unverified report by a vehicle owner.

MT Green, UT

FUEL SYSTEM, GASOLINE:DELIVERY

INTANK WIRING SHORTED OUT, BURNT THROUGH INSULATION AND CONNECTORS

NHTSA complaint #713141 — an unverified report by a vehicle owner.

Galloway, OH

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WE WERE INFORMED BY DEALER THAT THE PART WAS ON A TWO MONTH NATIONWIDE BACKORDER RAISING QUESTIONS AS TO WHETHER THIS IS A COMMON PROBLEM WITH THE IMPALA.

NHTSA complaint #709997 — an unverified report by a vehicle owner.

Mountain Home AFB, ID

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WINDOW REGULATORS BROKE IN TWO PIECES ON TWO SEPARATE OCCASIONS. THE DEALER HAS BEEN NOTIFIED .

NHTSA complaint #842805 — an unverified report by a vehicle owner.

Mhafb, ID

VISIBILITY:WINDSHIELD

VEHICLE RECENTLY OUT OF WARRANTY. OWNER IS CONCERNED PART MAY BE DEFECTIVE OR FROM A LOT OF PARTS THAT ARE DEFECTIVE. NO SAFETY DEFEC TMENTIONED IN THE SUMMARY.

NHTSA complaint #708871 — an unverified report by a vehicle owner.

Chicago, IL

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

BRAKE ROTOR FRACTURED AND SENT A PIECE OF STEEL INTO EMERGENCY BRAKE ASSEMBLY DAMAGING UNIT.

NHTSA complaint #542481 — an unverified report by a vehicle owner.

Farmington Hills, MI

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

THE REAR BRAKE PADS ARE WORN OUT DUE TO EXPOSURE TO THE WEATHER. DEALER HAS NOT SEEN.

NHTSA complaint #824328 — an unverified report by a vehicle owner.

Rancho Cucamonga, CA

TIRES:TREAD/BELT

RIGHT REAR B.F. GOODRICH TIRE TREAD SEPARATED AND TIRE FAILED. ALSO VEHICLE LOSES 2-3 POUNDS PER WEEK BY JUST SITTING DUE TO ALUMINUM WHEEL RIMS.

NHTSA complaint #526316 — an unverified report by a vehicle owner.

Rancho Cucamonga, CA

WHEELS:RIM

RIGHT REAR B.F. GOODRICH TIRE TREAD SEPARATED AND TIRE FAILED. ALSO VEHICLE LOSES 2-3 POUNDS PER WEEK BY JUST SITTING DUE TO ALUMINUM WHEEL RIMS.

NHTSA complaint #526316 — an unverified report by a vehicle owner.

Coral Springs, FL

TIRES

LEFT FRONT B. F. GOODRICH TIRES DEFLATED WHILE DRIVING TO WORK.

NHTSA complaint #526304 — an unverified report by a vehicle owner.

Bedminster, NJ

TIRES

TIRES LOSE AIR PRESSURE IN COLD WEATHER.

NHTSA complaint #526313 — an unverified report by a vehicle owner.

Milwaukee, WI

TIRES:BEAD

RIGHT REAR TIRES BROKE BEAD SEAL WHILE TURNING CORNER AT LOW SPEEDS, INSTANTLY DEFLATING TIRES.

NHTSA complaint #518489 — an unverified report by a vehicle owner.

Columbus, MS

VEHICLE SPEED CONTROL

WHILE DRIVING THE VEHICLE AT 15MPH THE VEHICLE ACCELERATED, AND THE ONLY WAY TO STOP THE VEHICLE IS TO TURN THE KEY OFF. THE BRAKES WILL NOT EVEN WORK AT THIS TIME. THIS HAS HAPPENED SEVERAL TIMES.

NHTSA complaint #815075 — an unverified report by a vehicle owner.

Jacksonville, FL

UNKNOWN OR OTHER

ASHTRAY MELTED.

NHTSA complaint #513391 — an unverified report by a vehicle owner.