Owners have filed 41 complaints
about the 2019 Chevrolet Impala with NHTSA between 2019 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 15 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Chevrolet Impala. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 77
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2019 compares with every other Chevrolet Impala
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2019 Chevrolet Impala
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
922.0%
1 crashes, 0 fires · median 35,700 mi
Other & Unspecified
512.2%
Airbags
512.2%
3 crashes, 0 fires · median 29,000 mi
Transmission & Drivetrain
512.2%
Median failure at 69,935 miles
Suspension
37.3%
Median failure at 129,000 miles
Brakes
37.3%
1 crashes, 0 fires · median 107,000 mi
Steering
37.3%
Median failure at 36,337 miles
Driver Assist & Collision Avoidance
24.9%
Fuel & Propulsion
24.9%
1 crashes, 0 fires · median 85,000 mi
Engine & Cooling
24.9%
0 crashes, 1 fires · median 2,800 mi
Seats
12.4%
Lights
12.4%
Median failure at 42,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
15.0%
1,000 – 9,999 miles
420.0%
25,000 – 49,999 miles
735.0%
50,000 – 74,999 miles
15.0%
75,000 – 99,999 miles
315.0%
100,000 – 149,999 miles
420.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2019peak 4Jun 2026
Recalls on the 2019 Chevrolet Impala
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V576000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201846119,385 units in Canada
Brakes
On certain vehicles, a problem with the rear brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 40,000 milesJamaica, NYCrash
AIR BAGS
I WAS ON GARDEN STATE PARKWAY AND HIT A DEER , ALL THE SMOKE CAME OUT BUT MY AIR BAGS DIDN'T DEPLOY AND MY CAR WAS TOTALLED. I'M GETTING NO RESPONSE FROM DEALER OR ANYBODY.
NHTSA complaint #11390118 — an unverified report by a vehicle owner.
at 85,000 milesHobbs, NMCrash1 injured
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT I HAD MORE THAN ENOUGH TIME TO PREVENT AND COULD HAVE EASILY AVOIDED IF THE BRAKES WOULD HAVE PERFORMED NORMALLY. MAINTAINING MY VEHICLE AND KEEPING UP WITH ITS MAINTENANCE IS OF HIGH IMPORTANCE BECAUSE NOT DOING SO CAN RESULT IN SAFETY ISSUES,I TRAVEL A LOT AND IF I HAD BEEN INFORMED OF THE BRAKE RECALL OR NOTIFIED OF POSSIBLE OTHER RECALLS I WOULD HAVE FOLLOWED UP AND ALLOWED GM TO FIX IT!
NHTSA complaint #11387008 — an unverified report by a vehicle owner.
at 85,000 milesHobbs, NMCrash1 injured
SERVICE BRAKES
CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT I HAD MORE THAN ENOUGH TIME TO PREVENT AND COULD HAVE EASILY AVOIDED IF THE BRAKES WOULD HAVE PERFORMED NORMALLY. MAINTAINING MY VEHICLE AND KEEPING UP WITH ITS MAINTENANCE IS OF HIGH IMPORTANCE BECAUSE NOT DOING SO CAN RESULT IN SAFETY ISSUES,I TRAVEL A LOT AND IF I HAD BEEN INFORMED OF THE BRAKE RECALL OR NOTIFIED OF POSSIBLE OTHER RECALLS I WOULD HAVE FOLLOWED UP AND ALLOWED GM TO FIX IT!
NHTSA complaint #11387008 — an unverified report by a vehicle owner.
at 85,000 milesHobbs, NMCrash1 injured
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT I HAD MORE THAN ENOUGH TIME TO PREVENT AND COULD HAVE EASILY AVOIDED IF THE BRAKES WOULD HAVE PERFORMED NORMALLY. MAINTAINING MY VEHICLE AND KEEPING UP WITH ITS MAINTENANCE IS OF HIGH IMPORTANCE BECAUSE NOT DOING SO CAN RESULT IN SAFETY ISSUES,I TRAVEL A LOT AND IF I HAD BEEN INFORMED OF THE BRAKE RECALL OR NOTIFIED OF POSSIBLE OTHER RECALLS I WOULD HAVE FOLLOWED UP AND ALLOWED GM TO FIX IT!
NHTSA complaint #11387008 — an unverified report by a vehicle owner.
at 29,000 milesColorado Spgs, COCrash
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT IN A RENTAL WHILE DRIVING THROUGH ILLINOIS. A DEER RAN OUT IN FRONT OF MY VEHICLE WHILE GOING 70 MILES PER HOUR, THE SEATBELTS ENGAGED SO HARD THAT IT SNAPPED THE BACK OF MY DRIVER SEAT HOWEVER THE AIR BAGS DID NOT RELEASE. THE AIR BAG SIGNAL FOR THE PASSENGER AND THE DRIVER SIDES CAME ON BUT THE AIR BAGS NEVER DEPLOYED. PICTURES ATTACHED.
NHTSA complaint #11341561 — an unverified report by a vehicle owner.
at 2,800 milesGwynedd, PAFire
ENGINE
THE CAR WAS 2 MONTHS OLD WITH 2800 MILES AND IT BEGAN SMOKING AFTER DRIVING 20 MINUTES ON THE HIGHWAY,WHEN AN ODOR BEGAN, STABILITRAC LIGHT CAME ON, POWER-STEERING FAILURE LIGHT CAME ON AND STEERING BECAME DIFFICULT, AND ENGINE BURST INTO FLAMES AND CONTINUED TO BURN AND MELT
NHTSA complaint #11306201 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Peachtree Corner, GA
AIR BAGS
No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.
NHTSA complaint #11747462 — an unverified report by a vehicle owner.
Norcross, GA
UNKNOWN OR OTHER
2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled
NHTSA complaint #11747466 — an unverified report by a vehicle owner.
Bloomington, MN
SEATS
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
NHTSA complaint #11716218 — an unverified report by a vehicle owner.
Bloomington, MN
AIR BAGS
Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
NHTSA complaint #11716218 — an unverified report by a vehicle owner.
Newburg, MO
POWER TRAIN
Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
NHTSA complaint #11714661 — an unverified report by a vehicle owner.
Saint Louis, MO
POWER TRAIN
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
NHTSA complaint #11712578 — an unverified report by a vehicle owner.
Saint Louis, MO
SERVICE BRAKES
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
NHTSA complaint #11712578 — an unverified report by a vehicle owner.
Saint Louis, MO
FUEL/PROPULSION SYSTEM
Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
NHTSA complaint #11712578 — an unverified report by a vehicle owner.
Black Lick, PA
UNKNOWN OR OTHER
Blind spot detector is causing the driver interface to display false alarms
NHTSA complaint #11678231 — an unverified report by a vehicle owner.
Black Lick, PA
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detector is causing the driver interface to display false alarms
NHTSA complaint #11678231 — an unverified report by a vehicle owner.
Vernon Rockville, CT
STEERING
Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.
NHTSA complaint #11665228 — an unverified report by a vehicle owner.
Atlanta, GA
UNKNOWN OR OTHER
My car does not alert me of no or low coolant. Nor does the symbol comes on, on the dash.
NHTSA complaint #11623526 — an unverified report by a vehicle owner.
Atlanta, GA
SUSPENSION
While driving, the back of the car near the tire makes a clinking noise.
NHTSA complaint #11623529 — an unverified report by a vehicle owner.
Brooklyn, IA
UNKNOWN OR OTHER
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.
NHTSA complaint #11619533 — an unverified report by a vehicle owner.
Brooklyn, IA
SUSPENSION
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.
NHTSA complaint #11619533 — an unverified report by a vehicle owner.
Brooklyn, IA
ENGINE
Several different instances I've had my parking brake release as soon as I go to move after being parked for a long period of time. (I never set my parking brake to begin with so I don't understand why it keeps telling me it's released) Once it tells me it's been released, it's followed by a rough jersey of the car and then I'm able to move. Ever since I bought the car, there was a small shake. The dealer had to cover the front strut assemblies that were going out at the time of purchase; but since then the shake is unbelievable. I've put tires on, checked all parts of the chassis, and don't see any visible defects that would cause the shake. They have no answers or ideas of how to fix it for me. The faux metal ring around the cupholders on the center console has been cracking since the date of purchase and it finally caught on a cup and broke and has cut myself and my child several times. I had to end up ripping the trim off just to be able to use the cupholders. Lastly, the car seems like it's not gaining enough power sometimes. I keep up on services and general maintenance, and nothing seems to help. It sounds like the exhaust is leaking, and again, there are no visible defects when looking under the car.
NHTSA complaint #11619533 — an unverified report by a vehicle owner.
at 104,170 milesHemet, CA
POWER TRAIN
The contact owns a 2019 Chevrolet Impala. The contact stated that after parking the vehicle, the message “Shift to Park” was displayed; however, the transmission was already shifted to park(P). The vehicle was unable to turn off. The contact disconnected the battery to turn off the vehicle and reconnected the battery to restart the vehicle. The failure occurred several times. The vehicle was taken to the dealer, and the contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 104,170.
NHTSA complaint #11619145 — an unverified report by a vehicle owner.
Temple, TX
UNKNOWN OR OTHER
The compressor is not on the recall list but for a 2019 to have it failed requiring a new one not even close to the expected 10-12 year mark. This car part can lead to other safety concerns so I believe needs review for a potential recall.
NHTSA complaint #11557381 — an unverified report by a vehicle owner.
at 129,000 milesRochester, NY
SUSPENSION
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
NHTSA complaint #11541901 — an unverified report by a vehicle owner.
at 129,000 milesRochester, NY
ELECTRICAL SYSTEM
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
NHTSA complaint #11541901 — an unverified report by a vehicle owner.
at 129,000 milesRochester, NY
SERVICE BRAKES
The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.
NHTSA complaint #11541901 — an unverified report by a vehicle owner.
Antioch, CA
ELECTRICAL SYSTEM
Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.
NHTSA complaint #11526337 — an unverified report by a vehicle owner.
Antioch, CA
LANE DEPARTURE: BLIND SPOT DETECTION
Passenger side Blind Spot monitoring light consistently stays on even when no cars are next to me. Dangerous specially on the freeway. Took it to dealership said it wasnt covered. Notice the samething happening to alot of the Impala online. Please help.
NHTSA complaint #11526337 — an unverified report by a vehicle owner.
Baltimore, MD
POWER TRAIN
It started raining and then I received a check engine light and reduced engine power light. I was unable to accelerate over 35 mph.
NHTSA complaint #11426568 — an unverified report by a vehicle owner.
at 40,000 milesJamaica, NYCrash
AIR BAGS
I WAS ON GARDEN STATE PARKWAY AND HIT A DEER , ALL THE SMOKE CAME OUT BUT MY AIR BAGS DIDN'T DEPLOY AND MY CAR WAS TOTALLED. I'M GETTING NO RESPONSE FROM DEALER OR ANYBODY.
NHTSA complaint #11390118 — an unverified report by a vehicle owner.