FaultScore

FaultScore report

2011 Chevrolet Malibu problems

Owners have filed 1,526 complaints about the 2011 Chevrolet Malibu with NHTSA between 2010 and 2026. The largest single group is the electrical system. Across this model's run it ranks 5 of 29 worst.

C

FaultScore 58/100

Higher is worse. Measured against the other years of the Chevrolet Malibu.

How this is worked out

The numbers

1,526

Complaints

71

Crashes reported

25

Fires reported

55

Injuries reported

80,000 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 75 vs 50 Severity 51 vs 50 Early failure 24 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 75
Against the median year of the Chevrolet Malibu. 50 means typical for this model; 100 means roughly double.
Severity — 51
9.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 24
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Chevrolet Malibu

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Chevrolet Malibu

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 234 15.3%

3 crashes, 14 fires · median 80,000 mi

Steering 212 13.9%

8 crashes, 0 fires · median 89,500 mi

3 crashes, 0 fires · median 84,250 mi

Engine & Cooling 172 11.3%

4 crashes, 2 fires · median 73,000 mi

Lights 130 8.5%

0 crashes, 4 fires · median 103,000 mi

3 crashes, 0 fires · median 78,225 mi

Airbags 93 6.1%

21 crashes, 0 fires · median 60,821 mi

5 crashes, 0 fires · median 72,000 mi

2 crashes, 0 fires · median 86,750 mi

Seat Belts 53 3.5%

5 crashes, 1 fires · median 72,824 mi

Brakes 44 2.9%

9 crashes, 0 fires · median 72,725 mi

Seats 38 2.5%

1 crashes, 2 fires · median 91,000 mi

1 crashes, 1 fires · median 82,288 mi

2 crashes, 1 fires · median 58,000 mi

Median failure at 61,000 miles

Wheels 11 0.7%

3 crashes, 0 fires · median 50,000 mi

Suspension 11 0.7%

1 crashes, 0 fires · median 59,000 mi

Tires 6 0.4%

Median failure at 17,000 miles

Doors, Latches & Locks 2 0.1%

Median failure at 73,500 miles

Driver Assist & Collision Avoidance 2 0.1%

Median failure at 110,000 miles

Equipment & Accessories 1 0.1%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 15 46.9%
Headlights 4 12.5%
Rear Window 3 9.4%
Adaptive Cruise Control 2 6.3%
Brake Lights 2 6.3%
Fuel Pump 2 6.3%
Engine 2 6.3%
Automatic Transmission 2 6.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 38 3.4%
1,000 – 9,999 miles 33 2.9%
10,000 – 24,999 miles 36 3.2%
25,000 – 49,999 miles 156 13.9%
50,000 – 74,999 miles 245 21.8%
75,000 – 99,999 miles 253 22.5%
100,000 – 149,999 miles 278 24.8%
150,000+ miles 83 7.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2010 peak 45 Jun 2026

Recalls on the 2011 Chevrolet Malibu

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V019000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

General Motors LLC (GM) is recalling certain 2010-2011 Chevrolet Malibu vehicles. In the event of a crash necessitating deployment of the driver frontal air bag, the air bag inflator may explode due to being overpressurized.

Risk: If the inflator explodes, sharp metal fragments may strike the driver or other occupants resulting in serious injury or death.

15V269000

SEAT BELTS

General Motors LLC (GM) is recalling certain model year 2011-2012 Chevrolet Malibu vehicles manufactured April 8, 2010, to October 11, 2012. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front passenger seat may be bent from being sat on while entering the vehicle. This repeated bending may result in the cable breaking.

Risk: If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.

14E044000

STEERING

Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.

Risk: A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.

14V252000

ELECTRICAL SYSTEM:WIRING

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Risk: Any of the above failure conditions increases the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018738 45 units in Canada

Airbag

On certain vehicles, the driver-front airbag inflator could produce excessive internal pressure during an airbag deployment. If the driver-front airbag inflator ruptures during deployment, the airbag may not fully inflate, and the release of high-pressured gas may propel pieces of the inflator and airbag module into the occupant compartment. This could create or increase the risk of injury to occupant(s) in a crash. Correction: Dealers will replace the driver-front airbag module.

Recall 2015187 18,486 units in Canada

Seats And Restraints

On certain vehicles, the flexible steel cable that connects the seat belt to the vehicle structure at the front outboard seating positions can fatigue over time and could separate, increasing the risk of injury in a crash. Correction: Dealers will replace the outboard lap anchor mounting bracket to relocate the tensioner 30mm rearward and inspect and repair or replace the lap pretensioner, as necessary.

Recall 2014173 194,314 units in Canada

Electrical

On certain vehicles, intermittent electrical connection faults may cause the brake lamps to illuminate without the brake pedal being depressed, or not illuminate when the brake pedal is depressed. This could also interfere with cruise control, ABS and/or vehicle stability control function. Failure of the brake lights to illuminate when the brake pedal is depressed or erratic brake lamp function could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will affect repairs.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Cleveland, TX Fire

EXTERIOR LIGHTING

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.

NHTSA complaint #11745051 — an unverified report by a vehicle owner.

Cleveland, TX Fire

ELECTRICAL SYSTEM

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.

NHTSA complaint #11745051 — an unverified report by a vehicle owner.

at 85,000 miles Orlando, FL Fire

EXTERIOR LIGHTING

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11708409 — an unverified report by a vehicle owner.

at 85,000 miles Orlando, FL Fire

ELECTRICAL SYSTEM

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11708409 — an unverified report by a vehicle owner.

Port Clinton, OH Crash

SEAT BELTS

On [XXX] around 1pm me and my mom were in a bad accident we were driving on [XXX] through Columbus Ohio to go down to Kentucky we were at least 50 feet from the truck that was pulling a camper when all of sudden the camper had no brake lights and was not moving my mom pushed the brake all the way to the floor you could feel the car trying to stop but it wasn’t stopping we were only going 25 and should have been able to stop . But we didn’t by till we were in the camper bumper driver side airbag went off but mine in the passenger seat didn’t forcing my head to fly forward then back my seat belt locked to hard I felt I couldn’t breath and I had just had my appendix removed two days before the accident I was screaming in pain I was later on took to the hospital to make sure I was not bleeding on the inside I now sit in my bed feeling hopeless in so much pain . Since I was been laying in bed I Kelly blue booked our 2011 Chevy Malibu to see what I could possibly get from it but then found out there was not one but three recalls Airbag, brakes, and seat belts but I was never notified i did some more digging and found out these are all new my question is why was I never notified about this we have had this car five years and I found all these recalls going all the back to 2020 and we have had it since 2021. I blame Chevy for my car accident they failed to tell me something major was wrong with my brakes and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11609321 — an unverified report by a vehicle owner.

Port Clinton, OH Crash

AIR BAGS

On [XXX] around 1pm me and my mom were in a bad accident we were driving on [XXX] through Columbus Ohio to go down to Kentucky we were at least 50 feet from the truck that was pulling a camper when all of sudden the camper had no brake lights and was not moving my mom pushed the brake all the way to the floor you could feel the car trying to stop but it wasn’t stopping we were only going 25 and should have been able to stop . But we didn’t by till we were in the camper bumper driver side airbag went off but mine in the passenger seat didn’t forcing my head to fly forward then back my seat belt locked to hard I felt I couldn’t breath and I had just had my appendix removed two days before the accident I was screaming in pain I was later on took to the hospital to make sure I was not bleeding on the inside I now sit in my bed feeling hopeless in so much pain . Since I was been laying in bed I Kelly blue booked our 2011 Chevy Malibu to see what I could possibly get from it but then found out there was not one but three recalls Airbag, brakes, and seat belts but I was never notified i did some more digging and found out these are all new my question is why was I never notified about this we have had this car five years and I found all these recalls going all the back to 2020 and we have had it since 2021. I blame Chevy for my car accident they failed to tell me something major was wrong with my brakes and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11609321 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Mountain Home, AR

STEERING

Everytime I turn on my car, I get a warning for ESC power steering and I have no power steering. Usually it will fix itself have shutting it off once and starting it again immediately. There has been a couple times where it has taken multiple starts to fix itself.

NHTSA complaint #11746504 — an unverified report by a vehicle owner.

Cleveland, TX Fire

EXTERIOR LIGHTING

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.

NHTSA complaint #11745051 — an unverified report by a vehicle owner.

Cleveland, TX Fire

ELECTRICAL SYSTEM

There was a fire in the trunk on the way to work. Fire department was called to inspect the car and make sure that the fire was out. Fire melted fuse box located in the trunk along with wiring harness and wires, also causing all electrical items to stop working. Claim was attempted to be made, but insurance did not cover this particular issue. After hours of reading as well as watching videos, this seems to be an on problem for Malibu's from 2011-2016. I bought this car one year ago and had a mechanic inspect the vehicle.

NHTSA complaint #11745051 — an unverified report by a vehicle owner.

at 122,000 miles Clearwater, KS

VEHICLE SPEED CONTROL

The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.

NHTSA complaint #11744231 — an unverified report by a vehicle owner.

at 122,000 miles Clearwater, KS

EXTERIOR LIGHTING

The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.

NHTSA complaint #11744231 — an unverified report by a vehicle owner.

at 122,000 miles Clearwater, KS

ELECTRICAL SYSTEM

The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause of the failures were not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V252000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 122,000.

NHTSA complaint #11744231 — an unverified report by a vehicle owner.

Lansing, MI

AIR BAGS

Hi my name Is [XXX] . JD Byrider financed me this car knowing that it had open recalls putting me and my family's lives in danger. The car has had electrical problems since Ive had it. Every other day different lights appear on the dashboard Service Airbags ,Service ABS and traction ESC off are some of the few. The car has been to their service department 14 times since Ive owned it each time they said its fixed then its right back in their shop again. I have one daughter with sickle cell disease and one with autism. My kids are afraid to ride in the car and Im afraid to drive it. Last Monday while bringing my kids to school every light on the dash board came on then the car shut down on me on the highway. If the car behind me wouldnt have swerved around me and the one behind it didnt jam their brakes my kids and i would have been seriously hurt or possibly killed. I got the car pulled to byrider they claim it was the alternator said it was fixed but soon as i started the car those same lights were on again. So i brought it back and the guy told me that was another problem and i would have to make another appointment. I cant keep putting myself and my kids in danger. I am returning Byrider their vehicle today. Please help us. Byrider cant keep taking advantage of poor people like myself. I am surrendering that car today. Please do not let them put that car back on the road. Someone is going to be seriously injured or killed. My name is [XXX] and my phone number is [XXX] . Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11736721 — an unverified report by a vehicle owner.

Lansing, MI

UNKNOWN OR OTHER

Hi my name Is [XXX] . JD Byrider financed me this car knowing that it had open recalls putting me and my family's lives in danger. The car has had electrical problems since Ive had it. Every other day different lights appear on the dashboard Service Airbags ,Service ABS and traction ESC off are some of the few. The car has been to their service department 14 times since Ive owned it each time they said its fixed then its right back in their shop again. I have one daughter with sickle cell disease and one with autism. My kids are afraid to ride in the car and Im afraid to drive it. Last Monday while bringing my kids to school every light on the dash board came on then the car shut down on me on the highway. If the car behind me wouldnt have swerved around me and the one behind it didnt jam their brakes my kids and i would have been seriously hurt or possibly killed. I got the car pulled to byrider they claim it was the alternator said it was fixed but soon as i started the car those same lights were on again. So i brought it back and the guy told me that was another problem and i would have to make another appointment. I cant keep putting myself and my kids in danger. I am returning Byrider their vehicle today. Please help us. Byrider cant keep taking advantage of poor people like myself. I am surrendering that car today. Please do not let them put that car back on the road. Someone is going to be seriously injured or killed. My name is [XXX] and my phone number is [XXX] . Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11736721 — an unverified report by a vehicle owner.

Lansing, MI

ELECTRICAL SYSTEM

Hi my name Is [XXX] . JD Byrider financed me this car knowing that it had open recalls putting me and my family's lives in danger. The car has had electrical problems since Ive had it. Every other day different lights appear on the dashboard Service Airbags ,Service ABS and traction ESC off are some of the few. The car has been to their service department 14 times since Ive owned it each time they said its fixed then its right back in their shop again. I have one daughter with sickle cell disease and one with autism. My kids are afraid to ride in the car and Im afraid to drive it. Last Monday while bringing my kids to school every light on the dash board came on then the car shut down on me on the highway. If the car behind me wouldnt have swerved around me and the one behind it didnt jam their brakes my kids and i would have been seriously hurt or possibly killed. I got the car pulled to byrider they claim it was the alternator said it was fixed but soon as i started the car those same lights were on again. So i brought it back and the guy told me that was another problem and i would have to make another appointment. I cant keep putting myself and my kids in danger. I am returning Byrider their vehicle today. Please help us. Byrider cant keep taking advantage of poor people like myself. I am surrendering that car today. Please do not let them put that car back on the road. Someone is going to be seriously injured or killed. My name is [XXX] and my phone number is [XXX] . Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11736721 — an unverified report by a vehicle owner.

Milwaukee, WI

SEAT BELTS

I am reporting a serious safety issue involving my 2011 Chevrolet Malibu LS related to the electronic stability control (ESC), traction control, and electric power steering systems. My vehicle is currently experiencing the following problems: * “Service ESC” warning message * “ESC Off” displayed * Traction control disabled * Electric power steering warning * Airbag warning light illuminated These issues occur while driving and directly impact the vehicle’s safety systems and handling. I am aware of a prior safety recall issued by General Motors under Recall Number 13036, which involves electrical wiring, the body control module (BCM), and brake assist system (BAS). According to the recall, this defect can result in the loss of electronic stability control, traction control, and other critical safety features. My vehicle is experiencing the exact same symptoms described in Recall #13036, including the disabling of ESC and traction control systems. However, I have been informed that my VIN may not be included in this recall, despite the identical safety-related failures. This presents a significant safety risk because: * Electronic stability control and traction control systems are not functioning * Steering assist may be compromised * Crash avoidance and braking support features may be disabled I am requesting that this issue be investigated and that consideration be given to expanding Recall #13036 to include additional affected vehicles like mine, as this appears to be a widespread defect. This condition poses a serious risk to driver and passenger safety, thank you so much you can contact me back via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732967 — an unverified report by a vehicle owner.

Milwaukee, WI

STEERING

I am reporting a serious safety issue involving my 2011 Chevrolet Malibu LS related to the electronic stability control (ESC), traction control, and electric power steering systems. My vehicle is currently experiencing the following problems: * “Service ESC” warning message * “ESC Off” displayed * Traction control disabled * Electric power steering warning * Airbag warning light illuminated These issues occur while driving and directly impact the vehicle’s safety systems and handling. I am aware of a prior safety recall issued by General Motors under Recall Number 13036, which involves electrical wiring, the body control module (BCM), and brake assist system (BAS). According to the recall, this defect can result in the loss of electronic stability control, traction control, and other critical safety features. My vehicle is experiencing the exact same symptoms described in Recall #13036, including the disabling of ESC and traction control systems. However, I have been informed that my VIN may not be included in this recall, despite the identical safety-related failures. This presents a significant safety risk because: * Electronic stability control and traction control systems are not functioning * Steering assist may be compromised * Crash avoidance and braking support features may be disabled I am requesting that this issue be investigated and that consideration be given to expanding Recall #13036 to include additional affected vehicles like mine, as this appears to be a widespread defect. This condition poses a serious risk to driver and passenger safety, thank you so much you can contact me back via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732967 — an unverified report by a vehicle owner.

Milwaukee, WI

ELECTRICAL SYSTEM

I am reporting a serious safety issue involving my 2011 Chevrolet Malibu LS related to the electronic stability control (ESC), traction control, and electric power steering systems. My vehicle is currently experiencing the following problems: * “Service ESC” warning message * “ESC Off” displayed * Traction control disabled * Electric power steering warning * Airbag warning light illuminated These issues occur while driving and directly impact the vehicle’s safety systems and handling. I am aware of a prior safety recall issued by General Motors under Recall Number 13036, which involves electrical wiring, the body control module (BCM), and brake assist system (BAS). According to the recall, this defect can result in the loss of electronic stability control, traction control, and other critical safety features. My vehicle is experiencing the exact same symptoms described in Recall #13036, including the disabling of ESC and traction control systems. However, I have been informed that my VIN may not be included in this recall, despite the identical safety-related failures. This presents a significant safety risk because: * Electronic stability control and traction control systems are not functioning * Steering assist may be compromised * Crash avoidance and braking support features may be disabled I am requesting that this issue be investigated and that consideration be given to expanding Recall #13036 to include additional affected vehicles like mine, as this appears to be a widespread defect. This condition poses a serious risk to driver and passenger safety, thank you so much you can contact me back via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732967 — an unverified report by a vehicle owner.

Elk Grove, CA

STEERING

The Powersteering is failing in my 2011 Chevrolet Malibu with 93K miles on it. The warning light on the dashboard appears randomly then it becomes difficult to steer. This has become a safety issue because when driving on the highway or trying to navigate turns requires a lot of strength and can be a hazard while driving in traffic or alone. I have taken the vehicle to an auto repair shop for a diagnostic and they were unable to fix it due to the Chevrolet dealership who no longer makes the part. I have researched and found that GM had a special coverage 15356 for this problem but no recall. The special coverage is now expired. I am not sure if it has been inspected by the manufacturer as I am the 2nd owner. The message that appears on the dashboard when there is a loss of power steering says ESC Power steering then it becomes difficult to steer. The problem started about 1 month ago.

NHTSA complaint #11727609 — an unverified report by a vehicle owner.

Sherwood, OH

SEATS

Weld on the back, right side of the driver's seat broke causing the seat to rock while driving. This is the second time this has happened, as we replaced the original seat when this happened to it.

NHTSA complaint #11722790 — an unverified report by a vehicle owner.

at 30,000 miles Toledo, OH

POWER TRAIN

The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving approximately 35–40 MPH, the vehicle experienced transmission failure. The contact stated that the RPM was elevated while driving, and the transmission shifted abnormally rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the transmission was rebuilt. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the local dealer. The approximate failure mileage was 30,000.

NHTSA complaint #11716754 — an unverified report by a vehicle owner.

St. Louis, MO

STEERING

apparently, there was a recall on these cars for the power steering suddenly shutting off. Apparently it’s also electric so there’s nothing you can do at home to remedy it. It is incredibly dangerous to drive. I just bought my car it has under 100,000 miles on it, but I guess they have also 10 year age policy that they won’t service the recall. This was a brand new car for me and it is very dangerous for a company to allow cars to be out on the street with no power steering and decide after a certain amount of time it’s no longer their problem. Is their product and people are going to get into accidents. I’m very disappointed in this car.

NHTSA complaint #11715719 — an unverified report by a vehicle owner.

at 85,000 miles Orlando, FL Fire

EXTERIOR LIGHTING

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11708409 — an unverified report by a vehicle owner.

at 85,000 miles Orlando, FL Fire

ELECTRICAL SYSTEM

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

NHTSA complaint #11708409 — an unverified report by a vehicle owner.

Grand Junction, CO

EXTERIOR LIGHTING

Headlight wiring harness connector has melted multiple times leaving me without low beam headlights while driving at night with my children in the car. This has left me having to use my high beams to drive and this poses as a safety hazard for not only me and my family but other people on the road. This also poses a fire hazard if the plastic connector is getting hot enoughto melt. I have requested warranty replacements for this part through AC Delco and made them aware of the on going problem and informed them that this is a well known issue with this car and that it is extremely dangerous. I have not had the part inspected by a mechanic, insurance company or law enforcement but have the failed part and would be willing to have it inspected by law enforcement or anyone else but can not afford out of pocket expenses to do so. There was no prior warning to this happening any of the times it happened it would be working when I left my house I would stop somewhere turn the car off and when I got back in and started the car they wouldn't turn on. Another time they quit working while driving down the road. The date below is the date that I ordered the first replacement wiring harness it lasted less than 3 months and i had to have it replaced and currently I am dealing with not having low beams again this is the 3rd time I have dealt with this issue and it has been on going since January 2025.

NHTSA complaint #11699889 — an unverified report by a vehicle owner.

Grand Junction, CO

ELECTRICAL SYSTEM

Headlight wiring harness connector has melted multiple times leaving me without low beam headlights while driving at night with my children in the car. This has left me having to use my high beams to drive and this poses as a safety hazard for not only me and my family but other people on the road. This also poses a fire hazard if the plastic connector is getting hot enoughto melt. I have requested warranty replacements for this part through AC Delco and made them aware of the on going problem and informed them that this is a well known issue with this car and that it is extremely dangerous. I have not had the part inspected by a mechanic, insurance company or law enforcement but have the failed part and would be willing to have it inspected by law enforcement or anyone else but can not afford out of pocket expenses to do so. There was no prior warning to this happening any of the times it happened it would be working when I left my house I would stop somewhere turn the car off and when I got back in and started the car they wouldn't turn on. Another time they quit working while driving down the road. The date below is the date that I ordered the first replacement wiring harness it lasted less than 3 months and i had to have it replaced and currently I am dealing with not having low beams again this is the 3rd time I have dealt with this issue and it has been on going since January 2025.

NHTSA complaint #11699889 — an unverified report by a vehicle owner.

Grand Junction, CO

VISIBILITY/WIPER

Headlight wiring harness connector has melted multiple times leaving me without low beam headlights while driving at night with my children in the car. This has left me having to use my high beams to drive and this poses as a safety hazard for not only me and my family but other people on the road. This also poses a fire hazard if the plastic connector is getting hot enoughto melt. I have requested warranty replacements for this part through AC Delco and made them aware of the on going problem and informed them that this is a well known issue with this car and that it is extremely dangerous. I have not had the part inspected by a mechanic, insurance company or law enforcement but have the failed part and would be willing to have it inspected by law enforcement or anyone else but can not afford out of pocket expenses to do so. There was no prior warning to this happening any of the times it happened it would be working when I left my house I would stop somewhere turn the car off and when I got back in and started the car they wouldn't turn on. Another time they quit working while driving down the road. The date below is the date that I ordered the first replacement wiring harness it lasted less than 3 months and i had to have it replaced and currently I am dealing with not having low beams again this is the 3rd time I have dealt with this issue and it has been on going since January 2025.

NHTSA complaint #11699889 — an unverified report by a vehicle owner.

Trenton, MI

STEERING

Power steering jerks violently left/right at 35–65 mph. Nearly lost control — happens intermittently and while in park. This is a KNOWN GM DEFECT — Special Coverage #10183 (EPS module) and TSB PIP4473. Michael Bates Chevrolet REFUSES to repair under #10183 — wants $1,500+. GM Customer Care also denied coverage. I use this car for WORK DAILY — it is UNSAFE TO DRIVE. If I crash and die, GM is liable. Component failed: Electric Power Steering (EPS) module Available for inspection: YES — at Michael Bates Chevy, Woodhaven MI Safety at risk: YES — driver and public Confirmed by dealer: NO — they refuse to honor #10183 Warning lamps: NO — no codes, intermittent First appeared: About a week ago and has progressively gotten worse.

NHTSA complaint #11696546 — an unverified report by a vehicle owner.

Nashville, TN

UNKNOWN OR OTHER

THIS CAR WILL START AND AS YOU ARE DRIVING, THE CAR SHUTS OFF. NO POWER, NO STEERING...NOTHING. I WAS OUT DRIVING TO WORK AND THE CAR DIED RIGHT IN THE MIDDLE OF THE ROAD IN RUSH HOUR TRAFFIC. I HAVE TAKENT HE CAR TO THE SHOP AND THEY HAD IT FOR OVER A MONTH, CHANGED THE FUEL PUMP AND IT WAS STILL DOING THE SAME THING. THE MECHANIC SAID HE CAN NOT FIX IT, THAT IT IS AN ELECTRICAL ISSUE. SEVERAL PEOPLE HAVE POSTED ONLINE THAT THIS IS A MANUFACTURE ISSUE AND THE YEAR OF THE CAR IS KNOWN TO HAVE THIS PROBLEM. I OWN THREE CHEVY VEHICLES AND THERE IS SOMETHING WRONG WITH ALL THREE. ABSOLUTELY RIDICULOUS! NO ONE STANDS BEHIND THEIR WORK. YOU PAY MONEY FOR A VEHICLE AND THE MAKERS WANT SPEND A DIME TO RECALL SOMETHING THAT CAN KILL SOMEONE.

NHTSA complaint #11682725 — an unverified report by a vehicle owner.

Nashville, TN

ELECTRICAL SYSTEM

THIS CAR WILL START AND AS YOU ARE DRIVING, THE CAR SHUTS OFF. NO POWER, NO STEERING...NOTHING. I WAS OUT DRIVING TO WORK AND THE CAR DIED RIGHT IN THE MIDDLE OF THE ROAD IN RUSH HOUR TRAFFIC. I HAVE TAKENT HE CAR TO THE SHOP AND THEY HAD IT FOR OVER A MONTH, CHANGED THE FUEL PUMP AND IT WAS STILL DOING THE SAME THING. THE MECHANIC SAID HE CAN NOT FIX IT, THAT IT IS AN ELECTRICAL ISSUE. SEVERAL PEOPLE HAVE POSTED ONLINE THAT THIS IS A MANUFACTURE ISSUE AND THE YEAR OF THE CAR IS KNOWN TO HAVE THIS PROBLEM. I OWN THREE CHEVY VEHICLES AND THERE IS SOMETHING WRONG WITH ALL THREE. ABSOLUTELY RIDICULOUS! NO ONE STANDS BEHIND THEIR WORK. YOU PAY MONEY FOR A VEHICLE AND THE MAKERS WANT SPEND A DIME TO RECALL SOMETHING THAT CAN KILL SOMEONE.

NHTSA complaint #11682725 — an unverified report by a vehicle owner.

Vernon, AL

ENGINE

Car started to loose power and wanted to cut off had to drive with both feet put in the shop a few times but couldn't find any wrong finally stopped driving it and then I started back to driving it and still doing the same thing, finally the motor went out.Have notice more Malibu's in this area and surroundings area having problems with the motor.

NHTSA complaint #11658132 — an unverified report by a vehicle owner.