54 of the
4,995 complaints filed about the Chevrolet Silverado 2500
are about the doors, latches and locks —
1% of everything owners reported.
The worst model year for it is 2022.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated upon shifting into park(P), the tailgate opened independently. A dealer was contacted. No warning light illuminated. The vehicle was taken to the dealer, who informed the contact there would a charge for the repair because the VIN was not included in a recall. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA complaint #11742929 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that the electronic tailgate door had erroneously opened and closed and also, moments after turning the vehicle off the door had erroneously opened. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 47,000.
NHTSA complaint #11740554 — an unverified report by a vehicle owner.
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.
NHTSA complaint #11740033 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that during or after it rained, the tailgate occasionally opened unexpectedly while driving. The dealer was notified of the failure, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The manufacturer was notified of the failure and provided the same information as the dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 24,000.
NHTSA complaint #11727939 — an unverified report by a vehicle owner.
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate opened unexpectedly and was crushed by an attached trailer. The vehicle was taken to a dealer, where it was diagnosed and associated with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,600.
NHTSA complaint #11723286 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that after parking and turning off the vehicle, the tailgate inadvertently unlatched and opened. The contact stated that the failure was caused by a short-circuit in the tailgate electronic gate switch due to water entering the unit. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V894000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 42,000.
NHTSA complaint #11702483 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate occasionally opened and closed independently. The failure was intermittent. The vehicle was taken to the dealer, who determined that the tailgate switch needed to be replaced. The contact linked the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 22,000.
NHTSA complaint #11700536 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated while the vehicle was turned off and shifted into park, the tailgate opened independently. The failure occurred frequently, and the contact removed the fuse to prevent the tailgate from unlatching independently. The contact stated that the failure only occurred while the vehicle was not in drive. The dealer had been contacted and notified of the failure. After researching the failure, the contact became aware of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); and related the failure to the recall. The dealer confirmed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was informed of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11680592 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact received notifications of NHTSA Campaign Numbers: 24V060000 (LATCHES/LOCKS/LINKAGES) and 24V797000 (POWER TRAIN); however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11667159 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate intermittently unintendedly unlocked. The vehicle was taken to the dealer, and the contact was informed that the vehicle was previously included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) and was repaired under the recall. The dealer could not confirm where and when the vehicle was repaired. The vehicle was not repaired a second time. The manufacturer was made aware of the issue. The failure mileage was 109,000.
NHTSA complaint #11656733 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate continuously opened and closed independently. The tailgate open warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.
NHTSA complaint #11648699 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the tailgate was independently unlatched. The contact stopped and parked the vehicle. The contact stated that the tailgate opened and closed independently. The vehicle was taken to the dealer where it was diagnosed with a tailgate module failure. The contact was informed that the tailgate module needed to be replaced. The vehicle was repaired. The failure reoccurred two months after the repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 67,500.
NHTSA complaint #11646746 — an unverified report by a vehicle owner.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the recall repair failed to prevent the failure from occurring. The contact stated that while her husband was driving at an undisclosed speed and hauling a camper, the tailgate independently opened, fell, and bent the camper lift. No warning light was illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
NHTSA complaint #11645046 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the tailgate opened independently while driving and while the vehicle was parked. The contact stated that failure also occurred while using the tow hitch and the tailgate was scratched. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); and the contact linked the failure to the recall. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and was provided an estimate for the repair. The vehicle was not yet repaired. The failure mileage was approximately 25,000.
NHTSA complaint #11642526 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on several occasions while the vehicle was parked, the tailgate opened and closed inadvertently. The contact stated that while the tailgate button located on the tailgate was depressed, the tailgate failed to respond as intended. The contact stated that the tailgate operated normally when the button inside the cabin of the vehicle or on the remote was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
NHTSA complaint #11626636 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact received recall notifications of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) and would like to be removed from the recall distribution list of NHTSA Campaign Number: 24V060000 ( Latches/Locks/Linkages) because the bed of the vehicle had been replaced and the recall was no longer applicable. The dealer was not contacted. The manufacturer was contacted.
NHTSA complaint #11622421 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
NHTSA complaint #11617190 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate opened unintendedly. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/ Linkages) however, the VIN was not included. The vehicle was taken to the local dealer, who informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that there was no recall coverage on the vehicle; however, the repair could be paid for out-of-pocket, and reimbursement sought afterward. The failure mileage was approximately 27,000.
NHTSA complaint #11605947 — an unverified report by a vehicle owner.
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
NHTSA complaint #11604489 — an unverified report by a vehicle owner.
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while driving approximately 10 MPH, the electronic tailgate door erroneously unlatched and continued to open and close. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,200.
NHTSA complaint #11604210 — an unverified report by a vehicle owner.