FaultScore

FaultScore report

2009 Chrysler 300 problems

Owners have filed 114 complaints about the 2009 Chrysler 300 with NHTSA between 2008 and 2025. The largest single group is the airbags. Across this model's run it ranks 15 of 17 worst.

B

FaultScore 29/100

Higher is worse. Measured against the other years of the Chrysler 300.

How this is worked out

The numbers

114

Complaints

5

Crashes reported

2

Fires reported

2

Injuries reported

69,375 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 15 vs 50 Severity 41 vs 50 Early failure 48 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Chrysler 300. 50 means typical for this model; 100 means roughly double.
Severity — 41
7.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 48
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Chrysler 300

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Chrysler 300

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 38 33.3%

2 crashes, 0 fires · median 108,000 mi

0 crashes, 1 fires · median 75,000 mi

Engine & Cooling 8 7.0%

Median failure at 70,000 miles

Steering 7 6.1%

Median failure at 85,000 miles

Other & Unspecified 6 5.3%

Median failure at 127,000 miles

Acceleration & Cruise Control 6 5.3%

1 crashes, 0 fires · median 15,000 mi

Brakes 6 5.3%

Median failure at 74,000 miles

Transmission & Drivetrain 4 3.5%

1 crashes, 0 fires · median 22,005 mi

Windows, Mirrors & Wipers 3 2.6%

Median failure at 88,680 miles

Seats 2 1.8%

0 crashes, 1 fires · median 107,000 mi

Wheels 2 1.8%

Median failure at 26,636 miles

Tires 2 1.8%

Median failure at 83,669 miles

Equipment & Accessories 1 0.9%

Median failure at 5 miles

Stability & Traction Control 1 0.9%

Median failure at 15 miles

Seat Belts 1 0.9%

1 crashes, 0 fires · median 150,000 mi

Fuel & Propulsion 1 0.9%
Suspension 1 0.9%

Median failure at 55,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 12 17.6%
1,000 – 9,999 miles 2 2.9%
10,000 – 24,999 miles 2 2.9%
25,000 – 49,999 miles 9 13.2%
50,000 – 74,999 miles 13 19.1%
75,000 – 99,999 miles 16 23.5%
100,000 – 149,999 miles 8 11.8%
150,000+ miles 6 8.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2009 Chrysler 300 4-DR

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2009 Chrysler 300 4-DR

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2008 peak 6 Oct 2025

NHTSA investigations into the 2009 Chrysler 300

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Recalls on the 2009 Chrysler 300

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V021000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado,

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V352000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits

Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V313000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

09V420000

WHEELS:LUGS/NUTS/BOLTS/STUDS

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2010 PASSENGER VEHICLES EQUIPPED WITH REAR WHEEL DRIVE. THESE VEHICLES MAY HAVE BEEN BUILT WITHOUT A FRONT WHEEL SPINDLE NUT.

Risk: WHILE DRIVING, A TIRE AND WHEEL SEPARATION COULD OCCUR INCREASING THE RISK OF A CRASH.

08V642000

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

CHRYSLER IS RECALLING 175 MY 2009 DODGE CHARGER, CHALLENGER, AND CHRYSLER 300 VEHICLES. THE TIRE PRESSURE MONITOR (TPM) SENSORS MAY NOT TRANSMIT THE ACTUAL TIRE PRESSURE. THIS COULD RESULT IN THE DRIVER NOT BEING AWARE OF LOW TIRE PRESSURE.

Risk: OPERATION OF THE VEHICLE WITH LOW TIRE PRESSURE COULD RESULT IN TIRE DAMAGE AND CAUSE A CRASH WITHOUT WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2016265 459,492 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.

Recall 2015228 374,508 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-003. Correction: Dealers will replace airbag inflators. All vehicles having received a replacement inflator as part of the previous special service campaign will have a replacement inflator installed.

Recall 2009323 1,172 units in Canada

Suspension

On certain vehicles, the front wheel spindle nut - which retains the hub, rotor, and wheel assembly - may have been omitted during vehicle assembly. This could allow the wheel assembly to separate from the vehicle while driving, which could result in a vehicle crash causing property damage, personal injury or death. Correction: Dealers will inspect for presence of the front wheel spindle nut, and repair any vehicle missing the nut.

Recall 2008445 16 units in Canada

Other

On certain vehicles, the tire pressure monitor (TPM) sensors may not transmit the actual tire pressure. This could result in the driver not being aware of low tire pressure. Correction: Dealers will replace the TPM sensors.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 150,000 miles Clear Spring, FL Crash 2 injured

SEAT BELTS

TL* THE CONTACT OWNED A 2009 CHRYSLER 300. WHILE STATIONARY, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED A THIRD VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SIGNIFICANTLY DAMAGED. BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS MALFUNCTIONED AND THE AIR BAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10907568 — an unverified report by a vehicle owner.

at 150,000 miles Clear Spring, FL Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNED A 2009 CHRYSLER 300. WHILE STATIONARY, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT REAR ENDED A THIRD VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SIGNIFICANTLY DAMAGED. BOTH THE DRIVER AND PASSENGER SIDE SEAT BELTS MALFUNCTIONED AND THE AIR BAGS FAILED TO DEPLOY. BOTH THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED HEAD AND NECK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10907568 — an unverified report by a vehicle owner.

at 10 miles French Camp, CA Crash

POWER TRAIN

I HAVE A YEAR WITH MY VEHICLE AND IT HASN'T GAVE ME ANY PROBLEMS UNTIL NOW THAT THE AUTOMATIC TRANSMISSION FLUID NEEDS TO GET DRAINED. THE GEARS WONT SHIFT CORRECTLY.RPM'S FEEL AS THOUGH THEY ARE NOT RISING PROPORTIONALLY TO THROTTLE INPUT.THROTTLE RESPONSE FEELS DEAD IN CERTAIN INSTANCES.SOMETIMES THE CAR WILL CHIRP/SPIN THETIRESOFF THE LINE AND THE RPM'S RISE QUICKLY, OTHER TIMES YOU CAN FLOOR THE CAR OFF THE LINE AND GET ABSOLUTELY NOTHING.GENERAL SLUGGISHNESS IN ACCELERATION -SIGNIFICANTLY INCREASED DROP IN RPM BETWEEN SHIFTS. SO I LOOKED IT UP AND I FOUND THIS ARTICLE ON 300 CARS THAT FROM THE MAKES 06-10 WITH RWD MODELS THE 42RLETRANSMISSIONUSES 'EMCC'.THE WAY IT IS PROGRAMMED TO OPERATEIN THIS 4 SPEED TRANSMISSION CAUSES SERIOUS DRIVABILITY ISSUES ATORQUECONVERTERCLUTCH IN AN AUTOMATIC TRANSMISSION WILL LOCK/UNLOCK AT CERTAIN SPEEDS, BUT THETORQUE CONVERTERCLUTCH IN THE42RLEDOES NOT OPERATE AS CHRYSLER DESCRIBES IT IN THE OWNER'S MANUAL. THERE IS ALOT MORE PEOPLE WITH THAT SAME PROBLEM SO PLEASE TRY TO GIVE OWER RECALL COMPLAIN A LOOK. I LOVE THE CHRYSLER 300 SERIES AND WOULD HATE TO KEEP GOING THROUGH THIS ON A BEAUTIFUL CAR.

NHTSA complaint #10817293 — an unverified report by a vehicle owner.

at 10 miles French Camp, CA Crash

VEHICLE SPEED CONTROL

I HAVE A YEAR WITH MY VEHICLE AND IT HASN'T GAVE ME ANY PROBLEMS UNTIL NOW THAT THE AUTOMATIC TRANSMISSION FLUID NEEDS TO GET DRAINED. THE GEARS WONT SHIFT CORRECTLY.RPM'S FEEL AS THOUGH THEY ARE NOT RISING PROPORTIONALLY TO THROTTLE INPUT.THROTTLE RESPONSE FEELS DEAD IN CERTAIN INSTANCES.SOMETIMES THE CAR WILL CHIRP/SPIN THETIRESOFF THE LINE AND THE RPM'S RISE QUICKLY, OTHER TIMES YOU CAN FLOOR THE CAR OFF THE LINE AND GET ABSOLUTELY NOTHING.GENERAL SLUGGISHNESS IN ACCELERATION -SIGNIFICANTLY INCREASED DROP IN RPM BETWEEN SHIFTS. SO I LOOKED IT UP AND I FOUND THIS ARTICLE ON 300 CARS THAT FROM THE MAKES 06-10 WITH RWD MODELS THE 42RLETRANSMISSIONUSES 'EMCC'.THE WAY IT IS PROGRAMMED TO OPERATEIN THIS 4 SPEED TRANSMISSION CAUSES SERIOUS DRIVABILITY ISSUES ATORQUECONVERTERCLUTCH IN AN AUTOMATIC TRANSMISSION WILL LOCK/UNLOCK AT CERTAIN SPEEDS, BUT THETORQUE CONVERTERCLUTCH IN THE42RLEDOES NOT OPERATE AS CHRYSLER DESCRIBES IT IN THE OWNER'S MANUAL. THERE IS ALOT MORE PEOPLE WITH THAT SAME PROBLEM SO PLEASE TRY TO GIVE OWER RECALL COMPLAIN A LOOK. I LOVE THE CHRYSLER 300 SERIES AND WOULD HATE TO KEEP GOING THROUGH THIS ON A BEAUTIFUL CAR.

NHTSA complaint #10817293 — an unverified report by a vehicle owner.

at 39,000 miles Show LOW, AZ Fire

SEATS

GOT IN CAR TO DRIVE, DRIVER SEAT WARM (THOUGHT DUE TO PARKED IN PHOENIX SUN). BUT WITHIN 10 MINUTES UNBEARABLE HEAT DRIVER SEAT, NEEDED 2 PADS TO PROTECT. SEAT HEATER WAS OFF, NO LIGHT, BUT I TOGGLED SWITCH TO SEE IF HELP, IT DID NOT. CAR PARKED AT WORK 15 MINUTES AFTER STARTING JOURNEY. 2 1/2 HRS LATER PERSON IN PARKING LOT NOTED SMOKE COMING FROM INSIDE CAR, CALLED FIRE DEPARTMENT. THEY NOTED INSIDE FULL OF SMOKE AND GLOW UNDER DRIVER SEAT. OPENED DOOR TO EXTINGUISH FIRE AND CAR BURST INTO FLAMES ALA THE MOVIE BACKDRAFT. ENTIRE INTERIOR MELTED.

NHTSA complaint #10510747 — an unverified report by a vehicle owner.

at 39,000 miles Show LOW, AZ Fire

ELECTRICAL SYSTEM

GOT IN CAR TO DRIVE, DRIVER SEAT WARM (THOUGHT DUE TO PARKED IN PHOENIX SUN). BUT WITHIN 10 MINUTES UNBEARABLE HEAT DRIVER SEAT, NEEDED 2 PADS TO PROTECT. SEAT HEATER WAS OFF, NO LIGHT, BUT I TOGGLED SWITCH TO SEE IF HELP, IT DID NOT. CAR PARKED AT WORK 15 MINUTES AFTER STARTING JOURNEY. 2 1/2 HRS LATER PERSON IN PARKING LOT NOTED SMOKE COMING FROM INSIDE CAR, CALLED FIRE DEPARTMENT. THEY NOTED INSIDE FULL OF SMOKE AND GLOW UNDER DRIVER SEAT. OPENED DOOR TO EXTINGUISH FIRE AND CAR BURST INTO FLAMES ALA THE MOVIE BACKDRAFT. ENTIRE INTERIOR MELTED.

NHTSA complaint #10510747 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Jackson, MI

VEHICLE SPEED CONTROL

The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy

NHTSA complaint #11692475 — an unverified report by a vehicle owner.

Jackson, MI

SERVICE BRAKES

The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy

NHTSA complaint #11692475 — an unverified report by a vehicle owner.

Jackson, MI

VISIBILITY/WIPER

The blinkers ...window wipers ...brights. horn.. battery draining. Horn. Staling. Someone said it's the TIPM.WHICH WAS RECALLED yeARS BACK. I JUST GOT THIS CAR NOT EVEN 2 YEARS AGO.and it's unsafe . I can't see and scared the airbags are gonna diploy

NHTSA complaint #11692475 — an unverified report by a vehicle owner.

Emporia, KS

FUEL/PROPULSION SYSTEM

Fuel vapors are strong when I get gas, car is now leaking gas when it’s over half a tank

NHTSA complaint #11429028 — an unverified report by a vehicle owner.

at 111,000 miles SAN Francisco, CA

AIR BAGS

I'M [XXX] I BOUGHT THIS CAR IN 2010 THIS CAR IS A RECALL EVERY YEAR DONT PASS SMOG AND I HASTO EXPEND $600TO$800 DOLLARS IN ORDER TO PASS SMOKERS NOW IT'S IN THE SHOP ILICK POBLEM I HAS TO PAY $1900 TO FIX THE POBLEM I ALREADY EXPEND $1278 TO FIX OTHER POBLEMS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11405107 — an unverified report by a vehicle owner.

at 111,000 miles SAN Francisco, CA

UNKNOWN OR OTHER

I'M [XXX] I BOUGHT THIS CAR IN 2010 THIS CAR IS A RECALL EVERY YEAR DONT PASS SMOG AND I HASTO EXPEND $600TO$800 DOLLARS IN ORDER TO PASS SMOKERS NOW IT'S IN THE SHOP ILICK POBLEM I HAS TO PAY $1900 TO FIX THE POBLEM I ALREADY EXPEND $1278 TO FIX OTHER POBLEMS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11405107 — an unverified report by a vehicle owner.

at 143,000 miles Xenia, OH

UNKNOWN OR OTHER

I HAVE A 2009 CHRYSLER 300 THAT INTERMITTENTLY SHUTS ITSELF OFF WHILE DRIVING. WHEN IT DOES THIS, IT LOSES AL POWER. LIGHTS, FLASHERS, DASH LIGHTS ALL TURN OFF. I LOSE POWER STEERING, POWER BRAKES AND HAVE TO MANUALLY STEER IT AND BRAKE IT TO GET IT OFF TO THE SIDE OF THE ROAD. ONCE IT IS OUT OF TRAFFIC I PUT IT IN PARK, TURN OFF THE KEY AND THEN, AND ONLY THEN, I CAN RESTART IT. WHEN ALL OF THIS HAPPENS, THERE IS NO CODES. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAID THAT EVERYTHING IS FINE BECAUSE THERE ISN'T ANY CODES. I CALLED CHRYSLER CUSTOMER SERVICE AND FILED A CASE. #78850950. THEY CLAIMED TO HAVE ANY PRIOR KNOWLEDGE OF THIS HAPPENING ON ANY OTHER CHRYSLER PRODUCT. THE LAST TIME THE CAR SHUTDOWN I WAS MAKING A LEFT HAND TURN AND IT SHUT ITSELF DOWN AS I WAS GOING ACROSS A VERY BUSY HIGHWAY AND IT ALMOST CAUSED AN ACCIDENT AS CARS SWERVED OUT OF THE WAY SO NOT TO HIT ME BROADSIDE. NEITHER CHRYSLER OR IT'S DEALERSHIP WILL HELP ME GET THIS PROBLEM FIXED STATING THAT THEY HAVE DONE EVERYTHING THAT THEY ARE REQUIRED TO DO AND THAT THE DIAGNOSTIC MACHINES SAYS THERE ISN'T A PROBLEM. I SUGGESTED THAT THEY TAKE THE CAR AND DRIVE IT AROUND BECAUSE IT WILL INDEED REPEAT IN A COUPLE OF DAYS TIME. THE DEALERSHIP TOLD ME THAT SINCE IT'S A 2009 THAT I WOULD BE BETTER OFF GETTING A NEW CAR.I TOLD THEM THAT I WANT THIS ONE FIXED. THEY TOLD ME THAT IT WOULD COST ME THOUSANDS FOR THEM TO HOOK UP TEST EQUIPMENT AND DRIVE IT AROUND. IT IS IN MY OPINION THAT THIS IS A SAFETY ISSUE AND IT WILL BE ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED. THERE ARE SEVERAL SIMILAR COMPLAINTS ON THE INTERNET. I OFFER YOU THIS CAR TO INSPECT AND DRIVE AND SEE IF WHAT I AM TELLING YOU IS IN FACT WHAT IS OCCURRING. WHAT BOTHERS ME THE MOST, THAT THIS CAR SHUTS OFF ALL THE POWER AND THERE ISN'T A SINGLE CODE BEING GENERATED BY THE COMPUTER.

NHTSA complaint #11403737 — an unverified report by a vehicle owner.

North Little Rock, AR

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA complaint #11329227 — an unverified report by a vehicle owner.

North Little Rock, AR

ENGINE

TL* THE CONTACT OWNS A 2009 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

NHTSA complaint #11329227 — an unverified report by a vehicle owner.

at 175,000 miles Burlington, CT

SEATS

DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.

NHTSA complaint #11307462 — an unverified report by a vehicle owner.

at 175,000 miles Burlington, CT

ELECTRICAL SYSTEM

DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.

NHTSA complaint #11307462 — an unverified report by a vehicle owner.

Cutler BAY, FL

AIR BAGS

AFTER RECEIVING SEVERAL POST CARDS TO GET THE AIRBAG RECALL, I BROUGHT THE CAR TO DADELAND CHRYSLER/JEEP ON MARCH 12, 2019. AFTER KEEPING THE CAR THE WHOLE DAY I WAS TOLD MY CAR DID NOT QUALIFY FOR THE RECALL, THE SERVICE MGR AND I SPOKE WITH CHRYSLER CUSTOMER SERVICE WHO REFUSE TO APPROVE THE AIRBAG REPLACEMENT, AND THE DEALER DID NOT DO THE WORK BECAUSE IT WAS NOT GOING TO BE REIMBURSED. SINCE THEN I HAVE RECEIVED SEVERAL CALLS FROM CHRYSLER AND EACH TIME I HAVE EXPLAINED WHAT HAPPENED, THEN I AM TOLD THEY WILL CHECK AND GET BACK TO ME AND I NEVER HEAR FROM THEM AGAIN. BOTTOM LINE, CHRYSLER CORP REFUSES TO DO THE AIRBAG RECALL AND I NEED YOUR AGENCY TO GET INVOLVED IN THIS MATTER. I HAVE ALSO FILE A COMPLAIN WITH THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLE BUT I DOUBT THEY WILL TAKE ACTION ON THE MATTER. I HOPE YOU FORCE CHRYSLER TO CARRY OUT THE MANDATED RECALL AND FINE THEM FOR REFUSING TO CARRY OUT THE NHSA ORDER. I HOPE TO HEAR FROM YOU REGARDING THE OUTCOME OF MY COMPLAIN.

NHTSA complaint #11276929 — an unverified report by a vehicle owner.

Martin, SC

AIR BAGS

TAKATA ARE ALL COMPLAINT OF MINE IS THAT IT HAS PLACED ME A UNSAFE DRIVING STATE FOR 3 YEARS WITHOUT THE ABILITY OF A CAR REPLACEMENT UNTIL THIS PROBLEM WAS SOLVED. OTHER DEALERSHIPS THAT HAD AN AIRBAG PROBLEM DID PRESUMING THAT THEY REALLY CARED. FOR A LONG TIME, I HAVE BEEN DRIVING SCARED. DOING MY BEST TO GET TO A CHRYSLER DEALERSHIP NOW.. IF I COULD HAVE TRADED IT I WOULD HAVE.

NHTSA complaint #11209391 — an unverified report by a vehicle owner.

at 80,121 miles Loveland, OH

ELECTRICAL SYSTEM

THIS CAR HAS A PLASTIC KEY FOB USED AS THE KEY. SOMETIMES I TURN THE KEY AND NOTHING HAPPENS. I HAVE REPLACED THE BATTERY REPEATEDLY IN THE FOB ITSELF. I WISH IT HAD A METAL KEY SO I COULD FIGURE OUT IF IT IS SOMETHING IN THE IGNITION OR IN THE FOB ITSELF. I'M AFRAID I AM GOING TO LOSE POWER WHEN DRIVING AND CRASH. THE DEALER SAID A NEW IGNITION IS OVER $1000 BUT I AM NOT CONVINCED THIS WILL SOLVE MY ISSUE. I AM ALSO AFRAID AN ELECTRICAL PROBLEM COULD MAKE MY AIRBAGS NOT WORK OR A FIRE INSIDE. I KNOW CHRYSLER HAS RECALLED 2 MILLION CARS FOR IGNITION ISSUES BUT MINE HAS NOT BEEN INCLUDED THUS FAR AND I'M NOT SURE WHY. I DO NOT THINK THE PROBLEM WILL MAGICALLY CORRECT ITSELF, BUT IT IS INTERMITTENT WITH NO RHYME OR REASON JUST DEPENDS

NHTSA complaint #11163342 — an unverified report by a vehicle owner.

at 51,800 miles Knoxville, TN

ELECTRICAL SYSTEM

WHILE DRIVING AT HIGHWAY SPEED, THE CAR COMPLETELY SHUT DOWN. THE ENGINE, INTERIOR LIGHTS, EXTERIOR LIGHTS, POWER STEERING, AND POWER BRAKES ALL SHUT DOWN. THE CAR EFFECTIVELY WAS MOVING ON A BUSY HIGHWAY WITH NO POWER. I HAD TO PULL OVER TO THE ROAD SIDE THRU TRAFFIC AND THE CAR HAD TO RESTART THE CAR. THIS HAS STARTED TO HAPPEN FREQUENTLY. I NOTICED THAT THERE WERE RECALLS ON YEARS PRIOR TO AND AFTER THIS YEAR FOR IGNITION KEY ISSUES. I ONLY USE THE KEY WHILE DRIVING WITH NO KEY RING ATTACHED. IN THE LAST FEW WEEKS THIS HAS OCCURRED 4 TIMES WHILE AT HIGHWAY SPEED. IN THE YEAR THAT I HAVE OWNED IT, THIS HAS HAPPENED AT LOWER SPEEDS BUT LESS FREQUENTLY. I AM NOW WORKING EVENING HOURS AND THE LIGHTS SHUTTING DOWN HAS BECOME A BIGGER ISSUE.

NHTSA complaint #11163173 — an unverified report by a vehicle owner.

at 123,000 miles Vero Beach, FL

ELECTRICAL SYSTEM:IGNITION:SWITCH

TL* THE CONTACT OWNS A 2009 CHRYSLER 300. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO VERO BEACH DODGE (CURRENTLY RENAMED VATLAND CHRYSLER DODGE JEEP RAM, LOCATED AT 855 SOUTH, US-1, VERO BEACH, FL 32962, (772) 567-6633) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11145376 — an unverified report by a vehicle owner.

at 30 miles Manassas, VA

VEHICLE SPEED CONTROL

DRIVING THE VEHICLE ON BUSY HI-WAY AND THE CAR STOPPED FOR NO REASON. NO POWER UNABLE TO GET ABOVE 5 MILES PER HOUR.

NHTSA complaint #11142567 — an unverified report by a vehicle owner.

at 30 miles Manassas, VA

UNKNOWN OR OTHER

DRIVING THE VEHICLE ON BUSY HI-WAY AND THE CAR STOPPED FOR NO REASON. NO POWER UNABLE TO GET ABOVE 5 MILES PER HOUR.

NHTSA complaint #11142567 — an unverified report by a vehicle owner.

at 30 miles Manassas, VA

ENGINE

DRIVING THE VEHICLE ON BUSY HI-WAY AND THE CAR STOPPED FOR NO REASON. NO POWER UNABLE TO GET ABOVE 5 MILES PER HOUR.

NHTSA complaint #11142567 — an unverified report by a vehicle owner.

at 15 miles Rowlett, TX

ELECTRICAL SYSTEM

HORN KEEP ON SOUNDING ...CAR SHAKE WHEN DRIVEN TO STOP.HORN DOESNT WORK WHEN APPLIED SOUND RATHER IN ANOTHER TIME ON ITS OWN.THERE IS A SOUND KEEP ON COMING WHEN AC IS APPLIED ETC....

NHTSA complaint #11090908 — an unverified report by a vehicle owner.

at 15 miles Rowlett, TX

ENGINE

HORN KEEP ON SOUNDING ...CAR SHAKE WHEN DRIVEN TO STOP.HORN DOESNT WORK WHEN APPLIED SOUND RATHER IN ANOTHER TIME ON ITS OWN.THERE IS A SOUND KEEP ON COMING WHEN AC IS APPLIED ETC....

NHTSA complaint #11090908 — an unverified report by a vehicle owner.

at 15 miles Rowlett, TX

ELECTRONIC STABILITY CONTROL (ESC)

HORN KEEP ON SOUNDING ...CAR SHAKE WHEN DRIVEN TO STOP.HORN DOESNT WORK WHEN APPLIED SOUND RATHER IN ANOTHER TIME ON ITS OWN.THERE IS A SOUND KEEP ON COMING WHEN AC IS APPLIED ETC....

NHTSA complaint #11090908 — an unverified report by a vehicle owner.

Melbourne, FL

AIR BAGS

I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH MY LOCAL DEALER, I REQUESTED A RENTAL CAR SO I COULD GET AROUND AND GET TO WORK WHILE THE REPAIRS ARE BEING MADE. I HAVE NOT GOTTEN ANYWHERE. I REQUESTED THE RENTAL AT NO CHARGE SINCE THIS ISN'T MY DOING, ITS NO FAULT OF MY OWN AND NOW I HAVE TO TAKE TIME TIME OUT OF MY BUSY DAY TO BRING IT THE CAR TO GET FIXED. ITS A REAL HASSLE. THEY CAN SIMPLY PROVIDE ME A VEHICLE TO USE WHILE THE REPAIRS ARE GOING ON. I WILL NOT SCHEDULE ANOTHER APPOINTMENT UNTIL I RECEIVE A VOUCHER OR COMPENSATION FOR A RENTAL. MOPAR HAS GOT NOTHING ACCOMPLISHED HERE EITHER.

NHTSA complaint #11034802 — an unverified report by a vehicle owner.

Birmingham, AL

UNKNOWN OR OTHER

CAR IS HESITANT TO CRANK AFTER TRYING TO START BACK UP TRIED STARTER,ALTERNATOR,BATTERY STILL HAVING PROBLEMS

NHTSA complaint #11032912 — an unverified report by a vehicle owner.

Lorain, OH

UNKNOWN OR OTHER

ON FEBRUARY 10,2017 THE CAR WOULD NOT START. I GOT A CHARGE AND DROVE IT HOME. THE NEXT MORNING THE CAR STARTED. AFTER DRIVING FOR A WHILE I REALIZED MY TURN SIGNALS DIDN'T WORK. IT BEGAN RAINING AND I REALIZED THE WIPERS DIDN'T WORK. AFTER CHECKING FURTHER I FOUND MY HORN DIDN'T WORK EITHER.

NHTSA complaint #10955445 — an unverified report by a vehicle owner.