FaultScore

FaultScore report

2017 Chrysler 300 problems

Owners have filed 102 complaints about the 2017 Chrysler 300 with NHTSA between 2017 and 2026. The largest single group is the electrical system. Across this model's run it ranks 16 of 17 worst.

B

FaultScore 29/100

Higher is worse. Measured against the other years of the Chrysler 300.

How this is worked out

The numbers

102

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

42,000 mi

Median mileage at failure

Half of reported failures happened before this

49%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 13 vs 50 Severity 20 vs 50 Early failure 83 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the Chrysler 300. 50 means typical for this model; 100 means roughly double.
Severity — 20
3.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 83
49% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Chrysler 300

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Chrysler 300

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 47,500 miles

Median failure at 31,431 miles

Body & Structure 11 10.8%

Median failure at 30,500 miles

Airbags 6 5.9%

2 crashes, 0 fires · median 50,000 mi

Transmission & Drivetrain 6 5.9%

Median failure at 12,600 miles

Brakes 5 4.9%

Median failure at 22,976 miles

Lights 4 3.9%

Median failure at 5,000 miles

Engine & Cooling 4 3.9%

Median failure at 83,188 miles

Driver Assist & Collision Avoidance 3 2.9%

Median failure at 42,000 miles

Fuel & Propulsion 3 2.9%

Median failure at 44,119 miles

Equipment & Accessories 2 2.0%

Median failure at 49,616 miles

Seat Belts 2 2.0%
Suspension 2 2.0%
Doors, Latches & Locks 1 1.0%
Seats 1 1.0%
Steering 1 1.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 11.4%
1,000 – 9,999 miles 5 14.3%
10,000 – 24,999 miles 4 11.4%
25,000 – 49,999 miles 10 28.6%
50,000 – 74,999 miles 7 20.0%
75,000 – 99,999 miles 4 11.4%
100,000 – 149,999 miles 1 2.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2017 peak 5 Feb 2026

Recalls on the 2017 Chrysler 300

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V097000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Risk: A loss of motive power can increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018269 635,880 units in Canada

Engine

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Recall 2017081 5,206 units in Canada

Powertrain

On certain all-wheel drive vehicles, the front propshaft bolts may be loose. This could result in the front propshaft disconnecting from the vehicle, which would lead to loss of motive power while driving and could also damage powertrain and/or underbody components and create a road hazard, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace all eight front propshaft bolts.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Wheatland, IN Crash 1 injured

AIR BAGS

airbag deployed during fender bender. had driving leg forward and left leg bent at 90 degree angle. When airbag deployed it hit right leg full force and basically exploded the bones. Almost lost my leg. Permanently disabled

NHTSA complaint #11719570 — an unverified report by a vehicle owner.

Hayward, CA Crash 1 injured

AIR BAGS

I WAS REAR ENDED REAL HARD MY AIRBAG LIGHTS CAME ON BUT THE AIRBAGS DIDN'T COME OUT WHY IS THAT?

NHTSA complaint #11386411 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Wheatland, IN Crash 1 injured

AIR BAGS

airbag deployed during fender bender. had driving leg forward and left leg bent at 90 degree angle. When airbag deployed it hit right leg full force and basically exploded the bones. Almost lost my leg. Permanently disabled

NHTSA complaint #11719570 — an unverified report by a vehicle owner.

Debary, FL

SEAT BELTS

Airbag light on. Dealer says DRIVERS SEATBELT HARNESS OR CLIP ISSUE. HARD TO GET PART. AIRBAG MAY NOT DEPLOY IN ACCIDENT

NHTSA complaint #11717470 — an unverified report by a vehicle owner.

Debary, FL

SEAT BELTS

I have had zero accidents, am the original owner. Airbag light has come on. Seatbelt harness and buckle im told by my dealer needs to be completely replaced

NHTSA complaint #11715640 — an unverified report by a vehicle owner.

Birmingham, AL

ELECTRICAL SYSTEM

My, Instrument Cluster PanelChrysler 300c. It with out and replace,on.10/1/25,And with out again, on10/22/25. THey tried,Convince me I, need a Battery. So I had it check,said .They said, my battery, low. Because Instrument Cluster on all night.

NHTSA complaint #11695352 — an unverified report by a vehicle owner.

Washington, DC

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH:EMERGENCY MECHANICAL RELEASE

Emergency brake was engaged, the car lurched forward a significant distance, nearly causing an accident

NHTSA complaint #11677433 — an unverified report by a vehicle owner.

Debary, FL

AIR BAGS

I have never been in an accident. Airbags bag warning frequently turning on

NHTSA complaint #11676438 — an unverified report by a vehicle owner.

Wakefield, MA

POWER TRAIN

there is a recall out on chrysler 300c 2017 for bolts to be replaced on drive shaft im experiencing issues with this you have my vin and i would like this taken care of also another recall is on drivers side door inside pannel it bumps up and needs to be replaced as well i need these done there are also more out there pls put these in system so i can take to sealer any question please call me or email me [XXX] [XXX] [XXX] vin number [XXX] 2017 chrysler 300c INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11645239 — an unverified report by a vehicle owner.

Guntersville, AL

UNKNOWN OR OTHER

This is the 2nd failure of the thermostat. We had the car towed to the same Chrysler dealer that fixed the first incident. We have an extended warranty that covered the first failure. This second failure is not covered due to the failed part is a mopar part and Chrysler is going to pay for everything, trouble is they have had my wife’s car for two weeks already and the part isn’t coming in until February 17, I am a 34 year retired Chrysler employee. The dealer doesn’t offer rentals, and my extended warranty people offer rentals at $35 a day and only one week. Nowhere rents cars at that price. We have no choice but to wait on that part, but I am wondering how many chrysler products have had this problem, should be investigated for recall.

NHTSA complaint #11636674 — an unverified report by a vehicle owner.

Guntersville, AL

ENGINE

This is the 2nd failure of the thermostat. We had the car towed to the same Chrysler dealer that fixed the first incident. We have an extended warranty that covered the first failure. This second failure is not covered due to the failed part is a mopar part and Chrysler is going to pay for everything, trouble is they have had my wife’s car for two weeks already and the part isn’t coming in until February 17, I am a 34 year retired Chrysler employee. The dealer doesn’t offer rentals, and my extended warranty people offer rentals at $35 a day and only one week. Nowhere rents cars at that price. We have no choice but to wait on that part, but I am wondering how many chrysler products have had this problem, should be investigated for recall.

NHTSA complaint #11636674 — an unverified report by a vehicle owner.

Rockford, MI

ELECTRICAL SYSTEM

the cars information screen is delaminating and it is causing a safety issue

NHTSA complaint #11627313 — an unverified report by a vehicle owner.

Columbia, MD

UNKNOWN OR OTHER

Center console with touch screen delaminating screen cover causing random and continuous malfunctions to navigation, heating/cooling climate controls, media (radio, hands-free telephone, and numerous uconnect software applications), and rear backup camera function. Potential for serious distraction and loss of multiple safety components like change lane warning systems, anti swerve technology, etc.

NHTSA complaint #11620645 — an unverified report by a vehicle owner.

Columbia, MD

ELECTRICAL SYSTEM

Center console with touch screen delaminating screen cover causing random and continuous malfunctions to navigation, heating/cooling climate controls, media (radio, hands-free telephone, and numerous uconnect software applications), and rear backup camera function. Potential for serious distraction and loss of multiple safety components like change lane warning systems, anti swerve technology, etc.

NHTSA complaint #11620645 — an unverified report by a vehicle owner.

at 46,233 miles Mccordsville, IN

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

The contact owns a 2017 Chrysler 300. The contact stated that the infotainment system screen had delaminated, causing the screen touch pad to engage vehicle functions independently while driving. The vehicle was taken to the dealer, where it was determined that the infotainment system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,233.

NHTSA complaint #11606115 — an unverified report by a vehicle owner.

Rensselaer, NY

UNKNOWN OR OTHER

The control screen in the front center of the vehicle is not working. Backup camera, radio, AC/heat, Blutooth, navigation, nothing works and the screen will black out. It is a safety hazard driving as the screen will click and make loud noises.

NHTSA complaint #11603073 — an unverified report by a vehicle owner.

Rensselaer, NY

ELECTRICAL SYSTEM

The control screen in the front center of the vehicle is not working. Backup camera, radio, AC/heat, Blutooth, navigation, nothing works and the screen will black out. It is a safety hazard driving as the screen will click and make loud noises.

NHTSA complaint #11603073 — an unverified report by a vehicle owner.

LAS Cruces, NM

ELECTRICAL SYSTEM

The uconnect 8.4 radio navigation can't find a satellite to operate properly. Also the screen is delaminating and making it so selected buttons don't work. Since this is an information and entertainment system that controls everything, including radio, navigation, and hand-free phoning, temperature of the seating, it causes a huge distraction while driving. And the gps not working causes location problems. I believe this also is how the company can find the vehicle if lost. I have taken the vehicle to the dealership and they can do an update but also state that the this could cause the entire system might not work at all afterwards. Not guarantee that this won't cause more harm than good. As many of these systems that have this problem, there should be a recall to fix this.

NHTSA complaint #11598373 — an unverified report by a vehicle owner.

Beaverton, OR

UNKNOWN OR OTHER

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA complaint #11592015 — an unverified report by a vehicle owner.

Fort Worth, TX

ENGINE

The oil cooler is plastic why when it holds oil and when it heats up that makes plastic expand then cools and makes it decompress. This is done over and over again, of coarse this will cause a major repair job. That the owner should not have to expense out of pocket because we did not design the car. Also this defect is not aware until you years into owning the vehicle. This is crazy and we need a recall. I was at Firestone getting alignment and was told i have a issuse brewing.

NHTSA complaint #11576309 — an unverified report by a vehicle owner.

Montgomery, AL

STEERING

The steering alert when off, The steering locked up in mid drive on interstate on several occasions. We took to dealer and to Haigler Automotive and no one could find out why the power steering locked up. The code only reads communication error. We have paid $2000. For diagnostic and repairs that they thought was related but it still losing communication to the car. We have less than 88000 miles on auto. We have owned the auto for three years. We can not afford another auto and need an auto for doctor visits. This auto was purchased based on ability to get I. And out of auto based on disability.

NHTSA complaint #11574617 — an unverified report by a vehicle owner.

Enfield, NH

SUSPENSION

Over the last month I noticed that my brakes would feel funny sometimes, like they were going to just grab suddenly vs stopping slowly. Then yesterday, 2/27/24, I received a warning that my ESC and ABS systems needed service and that I no longer had AWD capability. The message would stay on for several minutes, then shut off for several minutes, then come back on again.

NHTSA complaint #11574421 — an unverified report by a vehicle owner.

Enfield, NH

ELECTRICAL SYSTEM

Over the last month I noticed that my brakes would feel funny sometimes, like they were going to just grab suddenly vs stopping slowly. Then yesterday, 2/27/24, I received a warning that my ESC and ABS systems needed service and that I no longer had AWD capability. The message would stay on for several minutes, then shut off for several minutes, then come back on again.

NHTSA complaint #11574421 — an unverified report by a vehicle owner.

Enfield, NH

SERVICE BRAKES

Over the last month I noticed that my brakes would feel funny sometimes, like they were going to just grab suddenly vs stopping slowly. Then yesterday, 2/27/24, I received a warning that my ESC and ABS systems needed service and that I no longer had AWD capability. The message would stay on for several minutes, then shut off for several minutes, then come back on again.

NHTSA complaint #11574421 — an unverified report by a vehicle owner.

Elmendorf, TX

ELECTRICAL SYSTEM

I am currently experiencing electrical issues with my radio and backup camera. My radio will only play one radio station and nothing else. I cannot use bluetooth or apple carplay from my phone to my radio. The radio volume does not work as well, the backup camara sometime stays on a black screen causing vision impairment issues. The radio sometimes plays really loud noises causing me to get very distracted. If someone can please contact me regarding these issues. I do not feel safe driving my car due to these electrical issues as they're causing serious distractions while I drive.

NHTSA complaint #11574363 — an unverified report by a vehicle owner.

Brookfield, WI

ELECTRICAL SYSTEM

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-2019 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA complaint #11562675 — an unverified report by a vehicle owner.

Brookfield, WI

BACK OVER PREVENTION: WARNINGS

The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-2019 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.

NHTSA complaint #11562675 — an unverified report by a vehicle owner.