Chrysler Concorde suspension problems

SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

SUSPENSION

QUICK-STRUTS AFTER MARKET REPLACEMENT PARTS MAY BE DEFECTIVE. THIS PRODUCT IS CALLED A MONROE QUICK- STRUT. THE FAILED PART WAS RETURNED FOR WARRANTY REPLACEMENT: PART #171939. THE TOP OF THE STRUT, NUT, AND STEAL WASHER "TORE FREE" OF THE PLATE WHICH COMPRESSES THE SPRING. THE 'TOP PLATE' PART OF THE ASSEMBLY REMAINED ANCHORED TO THE CAR BY THREE NUTS LOCATED IN THE TRUNK. THIS PLATE NO LONGER CONTAINED THE STRUT AND THE COMPRESSED SPRING AS SUPPLIED IN QUICK STRUT ASSEMBLY. THE ASSEMBLY AS PURCHASED, HAS A NUT AND WASHER MOUNTED IN TWO INCHES OF RUBBER MOLDED IN THE PLATE ON TOP OF THE STRUT SPRING ASSEMBLY. THAT RUBBER COMPONENT FAILED. THIS BECOMES OBVIOUS AFTER THE PARTS ARE REMOVED FROM THE VEHICLE. THE OEM PART CONTAINS A LARGE WASHER LOCATED ON THE TOP WHICH WOULD PREVENT THIS TYPE OF FAILURE. THIS FAILURE COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING.

NHTSA complaint #10464352 — an unverified report by a vehicle owner.

SUSPENSION

AFTER BACKING OUR CAR OUT OF THE CARPORT, WE NOTICED A LONG THIN PIECE OF CORRODED METAL LAYING ON THE GROUND. I GOT UNDER THE CAR AND FOUND THAT THE FUEL TANK RETAINING STRAPS WERE SEVERELY CORRODED, THE ONE ON THE LEFT SIDE OF THE CAR HAD HOLES COMPLETELY CORRODED THROUGH. THE SUSPENSION COMPONENTS HAVE HEAVY SURFACE CORROSION AS WELL. I FEEL THAT IF THE AUTOMOTIVE MANUFACTURES CONTINUE TO USE METAL FUEL TANK RETAINING STRAPS THEY SHOULD ENCASE THEM IN A NON CORROSIVE MATERIAL. THIS WOULD REDUCE THE EFFECTS OF CORROSION AND CHAFING OF THE FUEL TANK, THIS IS A HIGH VIBRATION AREA. I CONTACTED CHRYSLER VIA E-MAIL, THEIR RESPONSE WAS,( UNFORTUNATELY WE ARE UNABLE TO DIAGNOSE THE SITUATIONS YOU HAVE OUTLINED IN YOUR E-MAIL). I THEN CONTACTED CHRYSLER BY PHONE AND TOLD THE REPRESENTATIVE ABOUT MY SITUATION. HE TOLD ME DUE TO THE AGE OF THE CAR AND THE MILEAGE THAT THERE WAS NOTHING THEY COULD DO. AT THAT POINT I ASKED HIM IF I COULD SPEAK TO A SUPERVISOR, HE TOLD ME AT THAT TIME THEY WERE NOT AVAILABLE AND THAT THEY WOULD CALL ME BACK. I NEVER RECEIVED A CALL BACK, HOWEVER I DID RECEIVE A CUSTOMER SURVEY ON MY E-MAIL ACCOUNT. WITH THIS BEING A DANGEROUS SAFETY ISSUE I COULD NOT WAIT FOR CHRYSLER'S RESPONSE. I REPLACE THE FUEL TANK STRAPS MYSELF, I FOUND REPLACEMENT STRAPS AT A LOCAL AUTO PARTS STORE. I HAVE REVIEWED THIS DOT WEB SITE ON PREVIOUS COMPLAINTS WITH THIS MODEL, MAKE AND YEAR AUTOMOBILE. FOUND NOTHING IN REGARDS TO THE FUEL TANK STRAPS. I DID FIND A SERVICE BULLETIN ISSUED BY CHRYSLER ON THE TRANSMISSION CONTROL MODULE WHICH WE HAD REPLACED A FEW YEARS AGO. THIS WAS AN VERY EXPENSIVE REPAIR, WE WERE NEVER NOTIFIED OF THE SERVICE BULLETIN. ANOTHER COMPLAINT FROM A CUSTOMER ABOUT LOSS OF TIRE PRESSURE A SAFETY ISSUE AS WELL. WE ALSO EXPERIENCED THIS, THE TIRES HAD TO BE REMOVED FROM THE RIM AND THE MATING SURFACE OF THE RIM TO TIRE CLEANED.

NHTSA complaint #10428936 — an unverified report by a vehicle owner.

SUSPENSION

I DID NOT HAVE A ACCIDENT. BUT I HAVE HAD THIS CAR FOR ONLY 15 MONTHS AND I'VE HAD TO TAKE THIS CAR IN FOR THE SAME DEFECT SEVERAL TIMES AND MANY TIMES OVER AND OVER AGAIN ESPECIALLY THE LAST 3 MONTHS. I'VE HAD IT WITH THIS CAR AND I CAN'T DEAL WITH THIS ANY MORE. AND TOYOTA OF ESCONDIDO WHERE WE BOUGHT THE CAR CAN'T SEEM TO GET IT RIGHT OR GIVE US ANOTHER CAR.

NHTSA complaint #10243774 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

1995 CHRYSLER CONTINUING STEERING AND ALIGNMENT PROBLEMS.

NHTSA complaint #10228849 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:WHEEL BEARING

TL*THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE ABS LIGHT ILLUMINATED AND SHE HEARD A NOISE IN THE ENGINE COMPARTMENT. THE MECHANIC STATED THAT THE PUMP MOTOR CIRCUIT FOR THE ABS FAILED AND CAUSED THE LIGHT TO ILLUMINATE. THE APPROXIMATE COST TO REPAIR THE VEHICLE WAS BETWEEN $1,500 TO $2,000. THE FRONT ROTORS WERE REPLACED IN APRIL OF 2006 AND IN SEPTEMBER OF 2007. IN JANUARY OF 2007, THE FRONT DRIVER SIDE BEARING WAS REPLACED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO POOR DESIGN AND CHEAP PARTS. THE AIR CONDITIONER ALSO BEGAN TO LEAK. THE MECHANIC STATED THAT THERE WAS A HOLE IN THE SUCTION LINE BECAUSE OF THE DESIGN, AND IT RUSTED AND RUBBED THROUGH ANOTHER PART OF THE VEHICLE. THE AIR CONDITIONING SUCTION LINE WAS REPLACED IN SEPTEMBER OF 2007. THE LEAK COULD HAVE POTENTIALLY CAUSED A FIRE. THE MECHANIC STATED THAT THE POWER STEERING KIT NEEDED TO BE REPLACED. THE VEHICLE COULD EASILY RUST INTO THE FRAME AND CONDENSATION COULD COLLECT. THE VEHICLE IS CURRENTLY HESITATING AND SURGING. THE CURRENT MILEAGE WAS 78,100 AND FAILURE MILEAGE WAS 78,000. UPDATED 03-04-08 *BF THE LEAK OF THE POWER STEERING HOSE COULD CAUSE A FIRE. UPDATED

NHTSA complaint #10218384 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:WHEEL BEARING

RACK & PINION STEERING & NOW WHEEL BEARINGS.

NHTSA complaint #10207059 — an unverified report by a vehicle owner.

SUSPENSION:REAR

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON NORMAL ROAD CONDITIONS, THE DRIVER SIDE AND PASSENGER SIDE TRAILERING ARM-LINK FRACTURED. THE NATURE OF THE FAILURE WAS PERMANENT. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. UPDATED 12/05/06.

NHTSA complaint #10173326 — an unverified report by a vehicle owner.

SUSPENSION

HAVE HAD TO REPLACE ALL BUSHINGS, IN FRONT END, INCLUDING MOTOR MOUNT. ALL HAVE WORN PREMATURELY AND WERE VERY EXPENSIVE. STILL HAVE STEERING BUSHING TO BE REPLACED THAT CAUSES DRIFT, BUT UNABLE AT THIS TIME TO AFFORD. REALLY DISAPPOINTED THAT NO RECALL HAS SURFACED ON THESE ESSENTIAL PARTS.

NHTSA complaint #10170487 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

DT: THE CONTACT STATED THAT ACCORDING TO THE MECHANIC AT THE LOCAL DEALERSHIP, THE HYDRAULIC LIFT THAT HOLDS UP THE TRUNK WAS NOT DESIGNED TO HOLD THE LOAD. THE TRUNK FELL ON HIM, BUT DID NOT INJURE HIM. THE DEALERSHIP STATED THE HYDRAULIC LIFTS NEED TO BE REPLACED ON BOTH SIDES. THIS HAS BEEN HAPPENING SINCE PURCHASE OF VEHICLE. ALSO, HE STATED THE VEHICLE WAS LOW TO THE GROUND, THE FRONT END SCRAPED WHEN BACKING OF THE DRIVEWAY OR DRIVING OVER A BUMP. HE TOOK THE VEHICLE TO TWO DEALERSHIPS, AND WAS WILLING TO PAY OUT OF POCKET. BOTH DEALERSHIPS STATED THERE WAS NOTHING THAT COULD BE DONE.*AK UPDATED 11/30/2005 -

NHTSA complaint #10141442 — an unverified report by a vehicle owner.

SUSPENSION

THE CONSUMER NOTICED THAT CAR SEEMED TO BE PULLING TO THE LEFT/RIGHT. THE CONSUMER HEARD SOMETHING POP AND RATTLE AND THEN PARTS STARTED FALLING FROM THE VEHICLE ON TO THE HIGHWAY. THE CONSUMER PURCHASED MORE PARTS AND THEY FAILED. THE CONSUMER TOOK THE VEHICLE TO MECHANIC WHO DETERMINED THE TRANSMISSION FLUID LINE WAS LEAKING . ANOTHER MECHANIC STATED THAT THE FRONT END WAS COMING PART AND WAS LOOSE. THE FRAME WAS LOOSE AND NOTHING WAS HOLDING IT TOGETHER. AFTER REPLACING ALL THE PARTS, THE CONSUMER RECEIVED A RECALL NOTICE. TOOK IT TO DEALER AND THEY TOLD HER THAT THEY FIXED THE PROBLEM. BUT, DIDN'T TELL HER WHAT THE PROBLEM WAS, BUT NOW PROBLEM IS WORSE. CAR WAS JUMPING LIKE IT DIDN'T SHIFT INTO GEAR. TRANSMISSION FEELS LIKE IT'S SLIPPING. CONTACT CALLED NHTSA LAST WEEK AND TALKED TO A LADY AND WAS TOLD TO REPLACE THE POWER STEERING FLUID LINE. BOUGHT PIECE OF LINE AND WAS TOLD TO BUY A VACUUM PIPE.

NHTSA complaint #10118812 — an unverified report by a vehicle owner.

SUSPENSION

VEHICLE TENDS TO MAKE A CLICKING NOISE FROM THE STEERING COLUMN, SHAKING AND VIBRATION. ALSO, OCCURRED FROM THE STEERING WHEEL, MAKING THE ABILITY TO CONTROL THE VEHICLE DIFFICULT.

NHTSA complaint #10106617 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:STABILIZER BAR

I HAVE SEVERAL RATHER EXPENSIVE FAILING ITEMS ON MY CAR INCLUDING RECURRING ISSUES: HAD TO REPLACE THE R/P STEERING AT 65,000 MILES STEERING RACK HAD EXCESSIVE PLAY AT THE 'NEUTRAL' OR STRAIGHT POSITION; THE MOLDING AROUND ALL DOORS HAS PULLED AWAY FROM THE BODY OF THE CAR; REAR DOOR LOCKS NEED TO BE REPLACED DUE TO ELECTRICAL PROBLEM; LEFT TAILLIGHT GASKET LEAKS HAS RUINED INTERIOR OF THE CAR; PLASTIC TRIM AT THE BASE OF MY WINDSHIELD IS FLAPPING IN THE WIND; REPLACED STABILIZER BAR ENDS; ENGINE COOLANT OUTLET HOUSING WAS REPLACED DUE TO A LEAK FROM THE VENT FITTING - AND TO DATE I HAVE AT LEAST 3 MORE THINGS WE HAVE TO LOOK AT BEFORE I CAN SELL THIS HEEP.

NHTSA complaint #10104775 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

VEHICLE TRAVELING AT 60 MPH ENGINE MADE LOUD NOISE. TAKEN TO DEALER FOR CHECKUP, AND MECHANIC DETERMINED THAT THE BUSHINGS AND BOLTS WERE FALLING APART, CAUSING THE ENGINE TO DROP.

NHTSA complaint #10102067 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:MACPHERSON STRUT

STRUT STRIKER CAP (FRONT) IS SQUEAKING WHEN THERE IS A JOUNCE AT 5-8 MPH. THIS IS EXACTLY LIKE THE NHTSA ITEM # 10000901 WHICH IS A REAR STRUT STIKER CAP PROBLEM.

NHTSA complaint #10078642 — an unverified report by a vehicle owner.

SUSPENSION

I HAVE HAD MORE PROBLEMS WITH THIS CHRYSLER THAN ANY CAR I HAVE DRIVEN. IT IS NOT YET TEN YEARS OLD, BUT I HAVE HAD BRAKE WORK DONE AT LEAST THREE TIMES TOTALING 1500.00+DOLLARS. MY AIR CONDITIONING FAILS EVERY YEAR. THE BARS ON THE OUTSIDE OF THE CAR HAVE BEGUN TO PEEL AWAY FROM THE MAIN BODY. THREE INSIDE DOOR HANDLES HAVE BROKEN OFF FROM THE INSIDE, AND I DONT EVEN USE MY REAR DOORS. THIS WILL COST ME 150.00 PER DOOR WITHOUT INCLUDING LABOR. MY CAR IS IN THE SHOP NOW BECAUSE THE MECHANIC IS CHECKING IT FOR TRANSMISSION FAILURE. THE REAR TRANS. MOUNT AND MOUNT BUSHINGS HAVE BEEN REPLACED AND NEED TO BE REPLACED AGAIN. THE ALIGNMENT IS OFF BECAUSE IT NEEDS NEW LOWER CONTROL ARMS NOW. WITHOUT THE TRANSMISSION FAILING THIS IS 900.00 WORTH OF WORK. I HAVE NEVER BEEN ABLE TO GET ANYTHING FROM CHRYSLER EXCEPT AN EMAILED, "I'M SORRY...THANK YOU FOR BUYING CHRYSLER" IF I EVER GET THIS CAR OUT OF THE SHOP, I WILL NOT BUY CHRYSLER AGAIN. I HAVE SPENT THOUSANDS OF DOLLARS ON VARIOUS REPAIRS ON THIS CAR AND IT IS ONLY 9 YEARS OLD!

NHTSA complaint #10070611 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:MACPHERSON STRUT

CHASSIS INTEGRITY. THE CHASSIS MOUNTS DETERIOTION IN LESS THAN FOUR YEARS RESULTED IN THE STRUTS MALFUNCTIONING, THE TRANSMISSION COOLANT LINES LEAKING TO THE EXTENT THAT THE TRANSMISSION COULD NOT BE POWERED WHILE DRIVING ON AN INTERSTATE HIGHWAY.

NHTSA complaint #10062273 — an unverified report by a vehicle owner.

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

NHTSA RECALL 99-V-215-000: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM ATTACHING BRACKETS CAN CRACK DUE TO FATIGUE AND SEPARATE FROM THE ENGINE CRADLE. CONSUMER'S VEHICLE HAS THE SAME PROBLEM. DEALER NOTIFIED.

NHTSA complaint #10044115 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

DOOR'S AUTOMATIC LOCKING MECHANISM/ POWER WINDOWS FAILED, AND ENGINE WAS MAKING LOUD NOISE . ALSO, AND FRONT ALIGNMENT MALFUNCTIONED TWICE. DEALER NOTIFIED.

NHTSA complaint #10042549 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

I HAVE PUT NEARLY $2000 INTO THE FRONT END OF MY 1996 CHRYSLER CONCORDE, BEGINNING WITH THE INFAMOUS EARLY RACK & PINION DEFECT. RIGHT NOW THE CAR IS UP ON BLOCKS WAITING FOR ME TO REPLACE NEARLY EVERYTHING IN THE FRONT END.*AK THIS HAS BEEN A NIGHTMARE OF REPLACEMNT COSTS.

NHTSA complaint #10033352 — an unverified report by a vehicle owner.