FaultScore

FaultScore report

2000 Chrysler Concorde problems

Owners have filed 364 complaints about the 2000 Chrysler Concorde with NHTSA between 1999 and 2017. The largest single group is the engine & cooling. Across this model's run it ranks 5 of 12 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Chrysler Concorde.

How this is worked out

The numbers

364

Complaints

23

Crashes reported

4

Fires reported

10

Injuries reported

1 complaint reports a death.

66,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 73 vs 50 Severity 54 vs 50 Early failure 15 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the Chrysler Concorde. 50 means typical for this model; 100 means roughly double.
Severity — 54
10.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 15
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Chrysler Concorde

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Chrysler Concorde

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 191 52.5%

1 crashes, 2 fires · median 70,000 mi

Steering 24 6.6%

2 crashes, 0 fires · median 53,000 mi

1 crashes, 0 fires · median 54,314 mi

Median failure at 48,750 miles

7 crashes, 1 fires · median 52,407 mi

Airbags 15 4.1%

7 crashes, 1 fires · median 86,500 mi

Median failure at 65,500 miles

Seats 11 3.0%

Median failure at 66,000 miles

Lights 8 2.2%

1 crashes, 0 fires

Suspension 8 2.2%

Median failure at 45,000 miles

Equipment & Accessories 7 1.9%

Median failure at 54,000 miles

Brakes 6 1.6%

2 crashes, 0 fires · median 34,939 mi

Transmission & Drivetrain 5 1.4%

1 crashes, 0 fires · median 59,450 mi

Windows, Mirrors & Wipers 4 1.1%

Median failure at 120,000 miles

Tires 3 0.8%

Median failure at 134,000 miles

Fuel & Propulsion 3 0.8%
Other & Unspecified 2 0.5%

1 crashes, 0 fires · median 71,000 mi

Seat Belts 2 0.5%

Median failure at 69,000 miles

Wheels 2 0.5%

Median failure at 188,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Engine 97 58.8%
Latch 15 9.1%
Gasoline 11 6.7%
Belts AND Associated Pulleys 11 6.7%
Rack AND Pinion 9 5.5%
Recliner 8 4.8%
Frontal 8 4.8%
Rack 6 3.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 1.3%
1,000 – 9,999 miles 5 2.2%
10,000 – 24,999 miles 6 2.6%
25,000 – 49,999 miles 30 13.0%
50,000 – 74,999 miles 103 44.6%
75,000 – 99,999 miles 46 19.9%
100,000 – 149,999 miles 34 14.7%
150,000+ miles 4 1.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 1999 peak 14 Feb 2017

NHTSA investigations into the 2000 Chrysler Concorde

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE03010 Opened 27 Feb 2003 Closed 2 Sep 2003 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

THROTTLE CONTROL FAILURE

BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.

Recalls on the 2000 Chrysler Concorde

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003035 135,327 units in Canada

Seats And Restraints

On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.

Recall 2000164 40 units in Canada

Brakes

On certain vehicles, the brake master cylinder piston retainer snap ring may have been bent inward during the assembly process. The master cylinder piston may be in the "brake applied" position due to the damaged snap ring. When the piston is in the applied position, the fluid compensation ports are closed which results in a brake drag condition which could cause brake system overheating, brake fade and increased stopping distance. Correction: Master cylinder will be replaced.

Recall 2000045 17,530 units in Canada

Seats And Restraints

On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.

Recall 2000044 1,230 units in Canada

Seats And Restraints

On certain vehicles, the molding flash on the primary lever may prevent operation of the deceleration lock and tilt lock functions of the driver's side retractor. If this should occur in a frontal crash situation, driver protection from the seat belt may be reduced, increasing the risk of injury. Correction: Left front retractor assemblies will be replaced on affected vehicles.

Recall 2000013 25 units in Canada

Seats And Restraints

On certain vehicles, the passenger side air bag inflator assembly contains an incorrect inflator charge. This condition could increase the risk of a passenger occupant injury in the event of a crash. Correction: Passenger air bag modules will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Post Falls, ID Crash

AIR BAGS

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

Post Falls, ID Crash

EXTERIOR LIGHTING

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

Post Falls, ID Crash

SERVICE BRAKES

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

at 94,336 miles Detroit, MI 1 injured

AIR BAGS

AS I WAS DRIVING MY AIR AG WAS RELEASED. IN DOING SO MY ARM WAS HURT DUE TO THE AIR BEING DEVELOPED. PRIOR TO THAT HAPPENING ANYTIME I WOULD PARK MY CAR AND SET THE ALARM IT WOULDN'T LOCK OR UNLOCK THEN IT WOULD RESET MY RADIO AND LIGHT WOULD START TO FLICKER.

NHTSA complaint #10655190 — an unverified report by a vehicle owner.

at 94,336 miles Detroit, MI 1 injured

ELECTRICAL SYSTEM

AS I WAS DRIVING MY AIR AG WAS RELEASED. IN DOING SO MY ARM WAS HURT DUE TO THE AIR BEING DEVELOPED. PRIOR TO THAT HAPPENING ANYTIME I WOULD PARK MY CAR AND SET THE ALARM IT WOULDN'T LOCK OR UNLOCK THEN IT WOULD RESET MY RADIO AND LIGHT WOULD START TO FLICKER.

NHTSA complaint #10655190 — an unverified report by a vehicle owner.

Hummelstown, PA Crash

VEHICLE SPEED CONTROL

OUR 2000 CHRYSLER CONCORD SHOT OUT A PARKING SPOT WHEN MY HUSBAND STARTED THE CAR. TOYOTA ISN'T THE ONLY VEHICLE WITH THIS FAULT. CHILDREN NEARBY WERE JUST MISSED. THE CAR BRUSHED ONE TEEN. WE NEVER HAD ANY PREVIOUS ISSUES LIKE THIS. THE CAR SPED OUT OF THE SPACE, HIT ANOTHER CAR IN THE NEXT SECTION OVER WHICH HIT ANOTHER CAR IN THE NEXT SECTION OVER- NOT NEXT TO- BUT PARKING SECTIONS APART. ALL THREE VEHICLES WERE SIGNIFICANTLY DAMAGED. DAIMLERCHRYSLER DENIED ANY MALFUNCTION. WE HAD FINANCIAL LOSS AS A RESULT OF THIS INCIDENT.

NHTSA complaint #10313759 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Post Falls, ID Crash

AIR BAGS

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

Post Falls, ID

AIR BAGS

IVE BEEN INFORMED OF A LOT OF RECALLS ON MY CAR AND WOULD LIKE THEM FIXED DUE TO SAFETY ISSUES.

NHTSA complaint #10957455 — an unverified report by a vehicle owner.

Post Falls, ID Crash

EXTERIOR LIGHTING

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

Post Falls, ID

EXTERIOR LIGHTING

IVE BEEN INFORMED OF A LOT OF RECALLS ON MY CAR AND WOULD LIKE THEM FIXED DUE TO SAFETY ISSUES.

NHTSA complaint #10957455 — an unverified report by a vehicle owner.

Post Falls, ID Crash

SERVICE BRAKES

I READ ON THE INTERNET UNDER 2000 CHRYSLER CONCORDE THAT THERE IS A MASTER BRAKE ISSUE IF YOU DON'T HAVE ABS BRAKES. IT AFFECTS THE STOPPING AND THE BRAKES CONSTANTLY RUB. THAT IS THE MAIN CONCERN I HAVE WITH MY CAR.

NHTSA complaint #10957454 — an unverified report by a vehicle owner.

Post Falls, ID

SERVICE BRAKES

IVE BEEN INFORMED OF A LOT OF RECALLS ON MY CAR AND WOULD LIKE THEM FIXED DUE TO SAFETY ISSUES.

NHTSA complaint #10957455 — an unverified report by a vehicle owner.

at 188,000 miles Appleton, WI

WHEELS

HELLO, ON FRIDAY, FEBRUARY 19TH, I EXPERIENCED A CATASTROPHIC FAILURE OF A YOKOHAMA ICEGUARDIG20 TIRE. THE ENTIRE INSIDE SIDE WALL OF THE TIRE COMPLETELY FAILED. PLEASE SEE ATTACHED DOCUMENT NAMED "YOKO TIRE FAILURE - 2016FEB26.PDF" FOR DETAILS OF THE EVENT A PHOTOS. THE OTHER ATTACHED DOCUMENTS CONTAIN INFORMATION ON THE COST TO REPLACE THE FAILED TIRE. I SUBMITTED CORRESPONDENCE TO YOKOHAMA ON FEBRUARY 26TH, 2016. THEY HAVE NOT RESPONDED IN 60 DAYS SO I AM SUBMITTED TO THE NHTSA TO LODGE A COMPLAINT. THE YOKOHAMA WEBSITE CLEARLY INDICATES THERE IS A FIVE YEAR WARRANTY. HOWEVER, THEY DID NOT RESPOND TO DATE. I AM QUITE DISAPPOINTED WITH THEIR LACK OF RESPONSE. ANY ASSISTANCE WITH THIS ISSUE WOULD BE APPRECIATED. I NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN NEARLY THIRTY YEARS OF MY DRIVING EXPERIENCE. MY ENGINEERING BACKGROUND STRONGLY MAKES ME BELIEVE THERE IS AN ISSUE WITH THESE TIRES. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10862678 — an unverified report by a vehicle owner.

at 188,000 miles Appleton, WI

TIRES

HELLO, ON FRIDAY, FEBRUARY 19TH, I EXPERIENCED A CATASTROPHIC FAILURE OF A YOKOHAMA ICEGUARDIG20 TIRE. THE ENTIRE INSIDE SIDE WALL OF THE TIRE COMPLETELY FAILED. PLEASE SEE ATTACHED DOCUMENT NAMED "YOKO TIRE FAILURE - 2016FEB26.PDF" FOR DETAILS OF THE EVENT A PHOTOS. THE OTHER ATTACHED DOCUMENTS CONTAIN INFORMATION ON THE COST TO REPLACE THE FAILED TIRE. I SUBMITTED CORRESPONDENCE TO YOKOHAMA ON FEBRUARY 26TH, 2016. THEY HAVE NOT RESPONDED IN 60 DAYS SO I AM SUBMITTED TO THE NHTSA TO LODGE A COMPLAINT. THE YOKOHAMA WEBSITE CLEARLY INDICATES THERE IS A FIVE YEAR WARRANTY. HOWEVER, THEY DID NOT RESPOND TO DATE. I AM QUITE DISAPPOINTED WITH THEIR LACK OF RESPONSE. ANY ASSISTANCE WITH THIS ISSUE WOULD BE APPRECIATED. I NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN NEARLY THIRTY YEARS OF MY DRIVING EXPERIENCE. MY ENGINEERING BACKGROUND STRONGLY MAKES ME BELIEVE THERE IS AN ISSUE WITH THESE TIRES. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10862678 — an unverified report by a vehicle owner.

at 176,000 miles East Sparta, OH

ELECTRICAL SYSTEM

TURN LIGHTS OFF CAR CUTS OFF.

NHTSA complaint #10794568 — an unverified report by a vehicle owner.

at 101,000 miles Lower Burrell, PA

ENGINE

I WAS LEAVING WORK WHEN THE INCIDENT OCCURRED AND MY LIFE LITERALLY FLASHED IN FRONT OF MY EYES . I ENTERED THE FREEWAY VIA THE MERGE LANE AT APPROXIMATELY 30 MPH. WHEN I ENTERED THE FREEWAY I SLOWLY INCREASED MY SPEED TO 50 MPH. AFTER APPROXIMATELY 3 MILES ON THE FREEWAY THE ENGINE MADE A LOUD KNOCKING NOISE AND SHUT OFF. AT THIS POINT I LOST ALL CONTROL OF THE VEHICLE, I COULD NOT STEER. MY VEHICLE SCRAPPED OFF THE JERSEY BARRIER AND I PUSHED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP. I THEN PUSHED ON THE BRAKE PEDAL AS HARD AS I COULD CAUSING ME TO SKID SIDEWAYS IN THE MIDDLE OF THE ROAD. THERE WAS A VEHICLE BEHIND ME THAT HAD TO SWERVE OUT OF THE WAY TO AVOID HITTING ME AND IN DOING SO HE COLLIDED WITH ANOTHER VEHICLE. I CAME TO A STOP IN THE MIDDLE OF THE ROAD FACING THE WRONG WAY ON THE ROAD. LUCKILY THERE WERE NO INJURIES BUT THIS COULD HAVE BEEN WAY WORST. I TOOK THE VEHICLE TO A MECHANIC WHO ADVISED ME THAT THE ENGINE FAILED DUE TO SLUDGE BUILDUP IN THE ENGINE. HE ALSO STATED THAT THIS IS A COMMON PROBLEM WITH THIS ENGINE MADE BY CHRYSLER. I HAVE CHANGED MY OIL EVERY 3K MILES AND I HAVE PAPERWORK TO PROVE THIS. I CANNOT FOR LIFE OF ME UNDERSTAND HOW A KNOWING PERSON OF THIS PROBLEM CAN TURN AN EYE TO IT WITHOUT DOING SOMETHING ABOUT IT. THIS SITUATION COULD HAVE GONE THE OTHER WAY, CAN WE PLEASE DO SOMETHING BEFORE IT DOES. WHAT IF IT HAPPENS TO YOUR FATHER OR YOUR MOTHER OR YOUR KIDS. THERE HAS TO BE SOMETHING WE CAN DO HERE! THANKS

NHTSA complaint #10713658 — an unverified report by a vehicle owner.

at 94,336 miles Detroit, MI 1 injured

AIR BAGS

AS I WAS DRIVING MY AIR AG WAS RELEASED. IN DOING SO MY ARM WAS HURT DUE TO THE AIR BEING DEVELOPED. PRIOR TO THAT HAPPENING ANYTIME I WOULD PARK MY CAR AND SET THE ALARM IT WOULDN'T LOCK OR UNLOCK THEN IT WOULD RESET MY RADIO AND LIGHT WOULD START TO FLICKER.

NHTSA complaint #10655190 — an unverified report by a vehicle owner.

at 94,336 miles Detroit, MI 1 injured

ELECTRICAL SYSTEM

AS I WAS DRIVING MY AIR AG WAS RELEASED. IN DOING SO MY ARM WAS HURT DUE TO THE AIR BEING DEVELOPED. PRIOR TO THAT HAPPENING ANYTIME I WOULD PARK MY CAR AND SET THE ALARM IT WOULDN'T LOCK OR UNLOCK THEN IT WOULD RESET MY RADIO AND LIGHT WOULD START TO FLICKER.

NHTSA complaint #10655190 — an unverified report by a vehicle owner.

Buckeye, AZ

EXTERIOR LIGHTING

I WAS WONDERING IF THERE WAS ANY KIND OF RECALL OR INVESTIGATION ON MY VEHICLE HEADLIGHT LENS I HAVE ORIGINAL LENSES AND THEY ARE CLOUDED OVER LEAVING NIGHT VISIBILITY VERY LOW THANK YOU

NHTSA complaint #10637517 — an unverified report by a vehicle owner.

at 84,000 miles Arlington Heights, IL

SEAT BELTS

THERE WAS NO ACCIDENT INVOLVED. ALL OF A SUDDEN THE AIR BAG LIGHT WENT ON AND IT STARTED TO DING ON AND OFF. TOOK TO MECHANIC WHO TOOK TO CHRYSLER DEALER WHO SAID THERE WAS A RECALL BACK IN 2000 REGARDING THE FACT THAT THERE WAS A RECALL CONCERNING THE SEAT BELTS AFFECTING THE AIR BAG LIGHT. NO ONE COULD FIND ANYTHING WRONG WITH THE CAR EXCEPT THE AIR BAG LIGHT CONTINUES TO GO ON EVEN WHEN THE SEAT BELTS ARE NOT CONNECTED. IT IS REALLY BOTHERING ME AS I DRIVE AND THIS NOISE KEEPS BINGING AND THE LIGHT STAYS ON. WHAT IS THE SOLUTION???

NHTSA complaint #10615347 — an unverified report by a vehicle owner.

at 84,000 miles Arlington Heights, IL

AIR BAGS

THERE WAS NO ACCIDENT INVOLVED. ALL OF A SUDDEN THE AIR BAG LIGHT WENT ON AND IT STARTED TO DING ON AND OFF. TOOK TO MECHANIC WHO TOOK TO CHRYSLER DEALER WHO SAID THERE WAS A RECALL BACK IN 2000 REGARDING THE FACT THAT THERE WAS A RECALL CONCERNING THE SEAT BELTS AFFECTING THE AIR BAG LIGHT. NO ONE COULD FIND ANYTHING WRONG WITH THE CAR EXCEPT THE AIR BAG LIGHT CONTINUES TO GO ON EVEN WHEN THE SEAT BELTS ARE NOT CONNECTED. IT IS REALLY BOTHERING ME AS I DRIVE AND THIS NOISE KEEPS BINGING AND THE LIGHT STAYS ON. WHAT IS THE SOLUTION???

NHTSA complaint #10615347 — an unverified report by a vehicle owner.

at 98,000 miles Bonaparte, IA

STRUCTURE:BODY

THE LIFTS ON THE HOOD AND TRUNK HAVE BOTH BEEN REPLACED BECAUSE OF FALLING. THE DOOR AND HEADLIGHT TRIM IS GOING TO HAVE TO BE REPLACED BECAUSE IT HAS PULLED COMPLETELY OFF THE DOORS AND HEADLIGHTS BECAUSE OF SHRINKAGE, THEN WHILE DRIVING DOWN THE INTERSTATE AT 65 MILES AN HOUR THE HOOD MOLDING CAME FLYING OFF AND WENT OVER THE TOP OF THE CAR AND LANDED IN THE DITCH. THESE ARE DEFECTS WHICH I FEEL CHRYSLER SHOULD REPLACE.

NHTSA complaint #10509033 — an unverified report by a vehicle owner.

at 137,000 miles Independence, MO

ENGINE AND ENGINE COOLING

I BOUGHT MY CAR BRAND NEW FROM THE DODGE/CHRYSLER DEALERSHIP. I WAS DRIVING WHEN I HEARD A TICKING COMING FROM THE ENGINE, I USED MY CELLPHONE TO CALL MY MECHANIC WHO STATED THAT IT WAS PROBABLY MY TIMING CHAIN BUT THAT IF IT'S JUST TICKING IT'S NOT IMMINENT DANGER OF BREAKING. I ARRIVED TO WORK AND UPON LEAVING WORK, I WENT TO START THE CAR AND IT WOULD NOT START. IT MADE A GRINDING SOUND, I SAW SMOKE COME FROM UNDER THE HOOD. I CALLED A TOW TRUCK COMPANY AND HAD THE CAR TOWED TO MY MECHANIC. MY MECHANIC STATED THAT THE ENGINE WAS BLOWN AND WOULD COST $6000.00 TO REPLACE IT. I HAD THE CAR TOWED HOME ( 2 TOWING FEES AT THIS POINT AT $90.00 EACH). I CALLED A MECHANIC THAT SPECIALIZES IN INTREPID/CONCORDE REPAIRS AND HE ADVISED THAT I SHOULD TOW THE CAR TO HIM AS IT MIGHT NOT BE COMPLETELY BLOWN. ANOTHER TOWING FEE ($90.00) AND ANOTHER MECHANICS OPINION, YES THE ENGINE WAS COMPLETELY BLOWN AND THIS MECHANIC STATED THE REASON FOR FAILURE WAS OIL SLUDGE. I ASKED WHAT I COULD HAVE DONE TO PREVENT THAT FROM HAPPENING AND HE STATED THAT THERE WAS NOTHING I COULD DO, IT'S A KNOWN DEFECT IN THAT PARTICULAR ENGINE AND THAT IF I WERE TO HAVE IT REPAIRED, IT WAS HIS ADVICE TO NOT PUT A 2.7L ENGINE BACK IN, BUT RATHER A 3.2 OR 3.5L ENGINE IN AS THEY DID NOT HAVE THE DEFECT OF THE 2.7L. I NOW HAVE A PAPER WEIGHT IN MY DRIVEWAY AS I DO NOT HAVE THE FUNDS TO REPAIR THE VEHICLE. I HAD TO BUY ANOTHER CAR AND NOW HAVE A CAR PAYMENT TO A CAR THAT I DON'T EVEN REALLY LIKE MUCH. I WOULD LIKE TO KNOW WHY I WAS SOLD A VEHICLE WITH A KNOWN ENGINE DEFECT AND WHY CHRYSLER WON'T DO ANYTHING ABOUT IT.

NHTSA complaint #10451485 — an unverified report by a vehicle owner.

at 65,000 miles Frankfort, IL

ENGINE AND ENGINE COOLING:ENGINE

HELLO, I WOULD JUST LIKE TO TAKE THE TIME TO EXPLAIN THE SITUATION WITH MY YEAR 2000 CHRYSLER CONCORDE LX. I AM A COLLEGE STUDENT AND I PURCHASED THIS CAR ROUGHLY A YEAR AND A HALF AGO WITH 41,000 MILES ON IT. THE CARFAX VEHICLE REPORT STATED THAT THE CAR HAD PERFECT ROUTINE MAINTENANCE AND IT WAS OWNED BY ONE FEMALE OWNER OVER THE COURSE OF ITS LIFE. AFTER OWNING THE CAR I NOW HAVE ABOUT 65,000 MILES ON THIS CAR, WITH PERFECT ROUTINE MAINTENANCE. I AM EXPERIENCING THE SYMPTOMS OF THE ENGINE SLUDGE PROBLEM THAT THESE 2.7 LITER ENGINES EXPERIENCE. MY RPMS ARE DROPPING TO LOW REVS AT IDLE, AND MY MECHANIC SAYS THAT THE ENGINE WILL EVENTUALLY SEIZE WHILE DRIVING. AT THIS POINT I NO LONGER DRIVE THE VEHICLE AND LEAVE IT STATIONARY IN MY PARENTS GARAGE. TO REPLACE THESE ENGINES THEY COST AROUND 4,000 - 10,000 DOLLARS. THAT IS MORE THAN THE PRICE OF THE VEHICLE ITSELF. THERE IS CLEARLY A DEFECT IN THE ENGINE DESIGN, AND ANY QUICK GOOGLE SEARCH CAN SHOW THIS. THERE ARE HUNDREDS UPON THOUSANDS OF COMPLAINTS ONLINE IN PUBLIC FORUMS AND ENGINE ORIENTED WEBSITES. I ONLY HOPE THAT THIS ORGANIZATION INVESTIGATES THIS SITUATION, AND TAKES IT SERIOUSLY.

NHTSA complaint #10396570 — an unverified report by a vehicle owner.

Rochester Hills, MI

LATCHES/LOCKS/LINKAGES

I HAVE BEEN HAVING PROBLEMS WITH MY DOOR LOCKS FOR QUITE SOME TIME NOW. WHEN I PRESS THE BUTTON TO LOCK OR UNLOCK IT WILL NOT WORK AND IT MAKES A LOUD NOISE.I HAVE TO UNLOCK THE DOORS BY HAND. I HAVE CHECKED WITH MY MECHANIC AND HE TELLS ME ITS PROBABLY THE MOTOR AND IT WOULD HAVE TO BE REPLACED IN EACH DOOR AT ABOUT $150.00 EACH DOOR. I BOUGHT MY CAR NEW IN 2000 I LOVE THE CAR BUT HATE THIS PROBLEM.

NHTSA complaint #10392437 — an unverified report by a vehicle owner.

at 120,000 miles Puyallup, WA

ENGINE AND ENGINE COOLING:ENGINE

THE MOTOR ON A MY 2.7L 2000 CHRYSLER CONTOUR ROD BEARINGS WENT OUT RUINING THE MOTOR. THE REPAIR WOULD BE 3,000. I DID NOT KNOW IT WAS A KNOWN INCIDENT WITH THESE MOTORS THAT CHRYSLER USES IN THIS MODEL. THE MOTOR WENT OUT ON A CAMPING TRIP 180 MILES AWAY FROM HOME. I LEFT THE CAR AT A SHOP AND AM CURRENTLY DONATING IT TO CHARITY.

NHTSA complaint #10346513 — an unverified report by a vehicle owner.

at 80,000 miles Sandyville, WV

ENGINE AND ENGINE COOLING

ENGINE QUIT ON WELL MAINTAINED 2000 CHRYSLER CONCORDE (2.7 LITER ENGINE) W/ 80K MILES AND WOULD NOT RESTART. TIMING CHAIN/BELT BROKEN. REQUIRES ENTIRE ENGINE SWAP TO FIX, ACCORDING TO REPAIR SHOP.

NHTSA complaint #10344493 — an unverified report by a vehicle owner.

at 113,721 miles Santa Maria, CA

ENGINE AND ENGINE COOLING:ENGINE

COMPLETE ENGINE FAILURE, LOUD KNOCKING.

NHTSA complaint #10340538 — an unverified report by a vehicle owner.

at 106,898 miles Schererville, IN

ENGINE AND ENGINE COOLING:COOLING SYSTEM

I HAVE A 2000 CHRYSLER CONCORDE WITH A 2.7 ENGINE, THE VEHICLE IS IN PERFECT CONDION AND THE MOTOR JUST STARTED KNOCKING, THIS IS A COMMON PROBLEM I'M TOLD, I HAVE A 114000 MILES BUT IT LOOKS LIKE 30000 MILES.. NOW I CAN'T FIND A 2.7 DOHC MOTOR FOR IT BECAUSE OF ALL THE PROBLEMS WITH THIS ENGINE, THE PRICES ARE $3500.00 FOR A NEW BLOCK INSTALLED....DODGE AND CHRYSLER KNOW THEY HAVE A PROBLEM WITH IT WHY ISN'T SOMETHING BEING DONE? I NEED HELP

NHTSA complaint #10322471 — an unverified report by a vehicle owner.

Hummelstown, PA Crash

VEHICLE SPEED CONTROL

OUR 2000 CHRYSLER CONCORD SHOT OUT A PARKING SPOT WHEN MY HUSBAND STARTED THE CAR. TOYOTA ISN'T THE ONLY VEHICLE WITH THIS FAULT. CHILDREN NEARBY WERE JUST MISSED. THE CAR BRUSHED ONE TEEN. WE NEVER HAD ANY PREVIOUS ISSUES LIKE THIS. THE CAR SPED OUT OF THE SPACE, HIT ANOTHER CAR IN THE NEXT SECTION OVER WHICH HIT ANOTHER CAR IN THE NEXT SECTION OVER- NOT NEXT TO- BUT PARKING SECTIONS APART. ALL THREE VEHICLES WERE SIGNIFICANTLY DAMAGED. DAIMLERCHRYSLER DENIED ANY MALFUNCTION. WE HAD FINANCIAL LOSS AS A RESULT OF THIS INCIDENT.

NHTSA complaint #10313759 — an unverified report by a vehicle owner.

Jeddo, MI

ENGINE AND ENGINE COOLING:ENGINE

TL* THE CONTACT OWNS A 2000 CHRYSLER CONCORDE. WHILE TURNING INTO A PARKING LOT THERE WAS A LOUD NOISE, AND THEN THE STEERING WHEEL LOCKED. SHE THEN TRIED TO PULL TO THE SIDE OF THE ROAD, BUT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, AND THE MECHANIC CONCLUDED THAT THE FAILURE WAS CAUSED BY ENGINE SLUDGE. NO REPAIRS WERE MADE. SHE FILED A REPORT WITH THE DEALER, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

NHTSA complaint #10297357 — an unverified report by a vehicle owner.