139 of the
2,991 complaints filed about the Chrysler Concorde
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 1993.
I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU?
NHTSA complaint #11143951 — an unverified report by a vehicle owner.
YESTERDAY I HAD TO GO TO THE HOSPITAL BECAUSE THE TRUNK LID FELL ON MY NECK WHEN I WAS UNLOADING MY TRUNK. THIS CAR HAS AN ELECTRICAL TRUNK THAT OPENS AND THE TRUNK ALSO, HAS A SPRING AIR ROD THAT CONTROLS THE HOLD OF THE OPEN TRUNK. I KNOW THIS FAILED BECAUSE THE TRUNK JUST LOST ITS HOLD ALL OF A SUDDEN AND LANDED ON MY NECK. AS I TRIED TO LIFT IT FROM ABOVE ME (ITS VERY HEAVY- BIG TRUNK), MY LEFT HAND INDEX FINGER BROKE AND MY LEFT ARM AND HAND ARE IN PAIN. NOT TO MENTION, THE SEVERE PAIN I AM UNDERGOING WITH MY NECK. I ALSO BLED A LOT AND IMMEDIATELY WENT TO THE EMERGENCY ROOM. I BELIEVE THIS CAN BE A MANUFACTURING DEFECT DUE TO THE EXCESSIVE WEIGHT OF THIS TRUNK DOOR AND THE DEVICE BEING RELIED ON FOR THE CONTROL OF TRUNK.
NHTSA complaint #10544485 — an unverified report by a vehicle owner.
I WAS PARKING ON A PARKING LOT AND LOT HAD A STRUCTURED SMALL POST ON THE DRIVER SIDE; DUE TO VISIBILITY THAT THE VEHICLE LAMP OMITTED TO LIGHT PROPERLY, I DAMAGED THE FRONT RIGHT CORNER BUMPER. I HAVE NOTICED THAT THE CORNER LAMP ASSEMBLIES HAVE A PROBLEM WITH THE REFLECTORS. THIS LAMP DOESN'T HAVE THE REQUIRED AMBER SIDE REFLECTORS DON'T WORK WELL CAUSE I CAN BARELY SEE (NOT LIKE MY OTHER CARS). THERE IS A RECALL SET ALREADY FOR PART NUMBER CS114-U0BJ2 WHICH IS A COMBINATION CORNER AND LAMP ASSEMBLY FOR THIS VEHICLE. I AM ASKED TO CONTACT SABERSPORT WHO IS DOING THE RECALL (RECALL ID#09E012000 EXTERIOR LIGHTING); HOWEVER, THEIR NUMBER IS DISCONNECTED AND THEIR ONLINE CONTACT NUMBER IS A WRONG NUMBER. AT THIS POINT, I DON'T THINK ITS RIGHT THAT I HAVE TO PAY FOR THESE REPAIRS. EVEN UPON REPAIRS,I NEED THE VEHICLE WITH CORRECT LAMP ASSEMBLY SO IT DOESN'T HAPPEN AGAIN. NEXT TIME, COULD BE A WORSE ACCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10544482 — an unverified report by a vehicle owner.
THE MOLDING BETWEEN THE HOOD AND THE WINDSHIELD FLEW OFF AS I WAS DRIVING IN THE FREEWAY. I WAS DRIVING LIKE I NORMALLY DO ( APPROX. 65MPH), WHEN FWY IS CLEAR OF CARS; THIS IS NOT REASON ENOUGH FOR THIS CAR PART TO FLY OFF. LUCKILY, FWY WAS CLEAR, IF NOT, I COULD OF HAD AN ACCIDENT SINCE IT AFFECTED MY VISIBILITY WHILE DRIVING. ONCE I REPLACE THIS, I WONDER IF NEXT TIME... WILL I HAVE AN ACCIDENT? HOW TO ASK THEY INSTALL IT SO IT DOESN'T FLY OFF? DEALER SAYS THEY MUST INSTALL IT PER MANUFACTURER REQUIREMENTS BUT THE NORMAL WAY IT COMES FROM MANUFACTURER DOESN'T WORK CAUSE IT EVENTUALLY FLIES OFF. I NOTICED THERE ARE COUNTLESS COMPLAINTS REGARDING SAME ISSUE WITH NHTSA. HOW MANY COMPLAINTS ARE NECESSARY FOR IT TO BE RECALLED?
NHTSA complaint #10544491 — an unverified report by a vehicle owner.
THE LIFTS ON THE HOOD AND TRUNK HAVE BOTH BEEN REPLACED BECAUSE OF FALLING. THE DOOR AND HEADLIGHT TRIM IS GOING TO HAVE TO BE REPLACED BECAUSE IT HAS PULLED COMPLETELY OFF THE DOORS AND HEADLIGHTS BECAUSE OF SHRINKAGE, THEN WHILE DRIVING DOWN THE INTERSTATE AT 65 MILES AN HOUR THE HOOD MOLDING CAME FLYING OFF AND WENT OVER THE TOP OF THE CAR AND LANDED IN THE DITCH. THESE ARE DEFECTS WHICH I FEEL CHRYSLER SHOULD REPLACE.
NHTSA complaint #10509033 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE THE CONTACT WAS STANDING UNDERNEATH THE TRUNK OF THE VEHICLE IT SUDDENLY CLOSED ON ITS OWN INJURING THE CONTACTS HEAD. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE PAIN IN HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE TRUNK SHOCKS HAD TO BE REPLACED. THE CONTACT PURCHASED THE TRUNK SHOCKS AND REPAIRED THE VEHICLE HIMSELF. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA complaint #10458459 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE TRUNK WOULD NOT STAY OPEN AND WOULD SLAM SHUT ABRUPTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.
NHTSA complaint #10438794 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR HANDLE BROKE; AS A RESULT SHE WAS UNABLE TO UNLOCK THE DOORS IN ORDER TO EXIT THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC LOCKS AND INTERIOR LIGHTS WOULD TURN ON AND OFF. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DECIDED TO GLUE THE HANDLE BACK ON AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIRED THE PROBLEM SINCE THE HANDLE CAME OFF COMPLETELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 85,000.
NHTSA complaint #10435478 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN TRYING TO OPEN HER TRUNK IT FELL DOWN INSTEAD OF STAYING IN THE OPEN POSITION. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10366820 — an unverified report by a vehicle owner.
1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED.
NHTSA complaint #10291588 — an unverified report by a vehicle owner.
I HAVE EXPERIENCED ALOT OF PLAY IN THE STEERING OF MY CHRYSLER CONCORDE 1997. AFTER INSPECTION IT WAS FOUND THAT THE FRONT CRADLE BUSHINGS WHERE WORN AWAY. I HAVE OWNED THIS CAR FOR 2 YEARS. I LOOKED AT A WEB SITE CONCERNING THIS AND OTHER PROBLEMS WITH THIS AND OTHER CHRSLER MODELS. AND IS CONCERNED ABOUT THE ISSUES RELATED TO SEVERE AND CATASTROPHIC FAILURES WITH THESE VEHICLES.
NHTSA complaint #10259198 — an unverified report by a vehicle owner.
THE HYDRAULIC MECHANISM'S THAT HOLD UP THE TRUNK AND THE HOODS ON CHRYSLER CONCORDS AND OTHER MODELS HAVE A TENDENCY TO ALLOW THE HOOD OR TRUNK TO CLOSE SUDDENLY WITHOUT WARNING. I HAVE EXPERIENCED THIS ON MY 2000 CONCORD AND MY MOTHER'S CONCORD ALSO. IT IS NOT A MATTER OR EXCESS WEAR BECAUSE THERE ARE ONLY 50, 000 MILES ON MY CAR THE HOOD HAS ONLY BEEN OPENED ABOUT A DOZEN TIMES GIVE OR TAKE A FEW. THE EVENT THAT PROMPTED ME TO FILE THIS COMPLAINT LEFT A HUGE WELT ON MY HEAD, ALMOST KNOCKED ME UNCONSCIOUS IN A STORE PARKING LOT, AND MADE IT NECESSARY FOR ME TO SEEK MEDICAL ADVISE FROM THE BCBS HOTLINE. THE TRUNK OF MY CAR CLOSED SUDDENLY WHILE I WAS MOVING MY HEAD TOWARD IT TO PUT GROCERIES IN THE TRUCK. I HAVE ALSO HAD THE HOOD SLAM SHUT ON ME BUT AT THE TIME I WAS NOT UNDER IT. THE HOOD AND TRUNK HAVE CONSIDERABLE WEIGHT AND IF THEY CATCH SOMEONE WITH THE FULL FORCE OF THEIR FALL I HAVE NO DOUBT IT COULD BE FATAL. THE FAILURE IS MORE PREVALENT IN COLD WEATHER. IN FACT, MY TRUNK AND HOOD WILL NOT STAY UP ON THEIR OWN IN COLD WEATHER AND THIS IS SINCE THE CAR WAS NEW. THE INCIDENT THAT HAPPENED TO ME HAPPENED IN WARM WEATHER HOWEVER. I AM SURPRISED THERE HAS NEVER BEEN A RECALL ON THESE PARTS. AS I STATED EARLIER I HAVE SEEN THIS PROBLEM ON MORE THAN ONE CHRYSLER. THIS NEVER HAPPENED WHEN THE HOODS AND TRUNKS WERE HELD OPEN WITH SPRINGS. SO MUCH FOR ADVANCED TECHNOLOGY.
NHTSA complaint #10245103 — an unverified report by a vehicle owner.
AT TIMES, WHEN THE TRUNK IS OPEN AND THE TRUNK LID APPEARS TO BE LOCKED IN THE FULL-OPEN POSITION, IT WILL SILENTLY SLAM SHUT. THIS HAS HAPPENED WHILE I AM LEANING INTO THE TRUNK. IT HAS HIT ME HARD ON THE BACK OF MY HEAD THREE TIMES, LEAVING BRUISES. IT ALSO HIT MY HUSBAND ON THE BACK OF HIS HEAD ONCE. BECAUSE THE TRUNK IS SO LONG, WE HAVE TO LEAN IN FAR TO REACH ITEMS, EXPOSING OUR HEADS TO THE DESCENDING TRUNK LID. WE ARE ALSO WORRIED THAT OUR THREE YEAR OLD DAUGHTER WHO IS EAGER TO HELP OUT REACHES INTO THE TRUNK WHILE WE ARE LOADING / UNLOADING THE CAR AND THAT SHE COULD GET HURT. THE LID LANDING ON HER HEAD OR ARMS WOULD BE CRIPPLING. THE LONG TRUNK LID IS HEAVY SO IT PICKS UP A LOT OF SPEED AND HITS HARD. IT ALSO DOES NOT HELP THAT THE PART OF THE TRUNK LID THAT HITS IS HARD FOLDED SHEET METAL (AS OPPOSED TO THE SOFTER PLASTIC HOUSING FOR THE LATCH). USUALLY, THE TRUNK LID DOES STAY UP. THIS PROBLEM ONLY HAPPENS WHEN IT'S COLD - AND THEN SOMETIMES IMMEDIATELY, SOMETIMES AFTER A FEW MINUTES.
NHTSA complaint #10219632 — an unverified report by a vehicle owner.
MY CAR STARTED MAKING A CLUNKING NOISE, AND I CHECKED OUT THE PROBLEM AND FOUND THE ENGINE CRADLE BUSHING WERE JUNK. THE CAR ONLY HAD 62000 MILES ON IT. THIS COULD OF CAUSED A VERY BAD ACCIDENT IF THE CRADLE HAD BROKEN. THE CAR WAS LIFTED OFF THE GROUND AND THERE WAS ABOUT A 2 IINCH GAP BETWEEN THE FRAME AND CRADLE WHERE THE BUSHING ARE WORN OUT. I CURRENT DON'T DRIVE THIS CAR DO TO THIS ISSUE.
NHTSA complaint #10213519 — an unverified report by a vehicle owner.
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OTHERS KNOW WHAT I HAVE BEEN THROUGH!, ESPECIALLY WILL ALL THE VETERANS THAT I KNOW AND HAVE CONTACTS WITH SINCE SEPTEMBER 11, 2001.
NHTSA complaint #10195281 — an unverified report by a vehicle owner.
I AM THE OWNER OF A 2000 CHRYSLER CONCORDE. THERE IS A SMOKE TINTED PIECE OF PLASTIC BETWEEN THE HOOD AND THE WINDSHIELD THAT IS USED TO COVER THE VENTS ON THE HOOD. YESTERDAY I WAS DRIVING ON THE HIGHWAY WHEN THIS PIECE OF PLASTIC FLEW OFF THE CAR, HIT MY WINDSHIELD, WENT OVER THE CAR, AND SMASHED IN THE ROAD IN FRONT OF THE CAR BEHIND. SEVERAL CARS FOLLOWING ME HAD TO TAKE EVASIVE ACTION WHICH COULD HAVE CAUSED AN ACCIDENT. THIS IS THE SECOND TIME THEIR PIECE HAS FAILED. 3 YRS AGO THE SAME THING HAPPENED WHILE I WAS ON A HIGHWAY CAUSING THE CAR BEHIND ME TO RUN OFF THE ROAD. ONLY BY LUCK WAS NO ONE WAS INJURED. IF TRAFFIC HAD BEEN HEAVIER THIS COULD HAVE BEEN A TRAGIC SITUATION. I SPOKE WITH A DEALER YESTERDAY AND WAS TOLD THERE WAS NO RECALL ON THIS PART HOWEVER THEY HAD REPLACED A NUMBER OF LOST GUARDS THAT HAD BEEN BLOWN OFF THE CAR IN THE SAME METHOD I DESCRIBED. THEY SAID THEY COULD REPLACE THE PART AGAIN BUT NO MODIFICATIONS HAD BEEN MADE TO INSURED THE PART WOULD STAY ON THE CAR.
NHTSA complaint #10192113 — an unverified report by a vehicle owner.
TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000.
NHTSA complaint #10182638 — an unverified report by a vehicle owner.
WE WERE TRAVELING ABOUT 40 MPH ON THE FRONT BEACH ROAD IN PANAMA CITY, FL, DURING CHRISTMAS 06 THE PLASTIC PIECE BETWEEN THE WINDSHIELD AND THE HOOD FLEW OFF AND HIT OUR WINDSHIELD VERY HARD AND FLEW OVER OUR CAR. IT WAS DARK AND WE WERE NOT SURE WHAT HIT OUR WINDSHIELD UNTIL THE MORNING AND WE SAW THAT LONG PIECE WAS MISSING FROM OUR CAR. WE WENT AND TRIED TO FIND THE PIECE THAT FLEW OFF ON THE SIDE OF THE ROAD, BUT COULD NOT FIND IT. WE ARE NOT SURE HOW MUCH THIS PIECE WILL COST US, BUT I FEEL FOR IT TO FLY OFF AND HIT OUR WINDSHIELD WAS VERY DANGEROUS AND NOT SURE IF IT HIT ANYONE BEHIND US. I FEEL AFTER READING THIS COMPLAINT SEVERAL TIMES ON THIS SITE THAT CHRYSLER NEEDS TO RESEARCH HIS PROBLEM AND FIX THE PROBLEM AND REIMBURSE US WHO HAVE LOST THIS PIECE TO THEIR NEGLIGENCE.
NHTSA complaint #10182217 — an unverified report by a vehicle owner.
THE TRUNK LID HYDRAULIC SUPPORT DEVICES ARE FAILING TO HOLD THE LID OPEN ALLOWING IT TO FALL WITHOUT WARNING. THIS STARTED HAPPENING IN THE PAST SIX MONTHS AND HAS RESULTED IN MINOR INJURIES TO BOTH ME AND MY WIFE (BUMPS AND BRUISES). I PURCHASED THE CAR NEW IN 2001 AND IT ONLY HAS 36,000 MILES. THE CAR HAS ALWAYS BEEN KEPT IN AN ENCLOSED GARAGE AND HAS NEVER RECEIVED ANY DAMAGE. I FEAR A MORE SEVERE INJURY WILL RESULT IF THIS PROBLEM CONTINUES.
NHTSA complaint #10176333 — an unverified report by a vehicle owner.