FaultScore

FaultScore report

1996 Chrysler Concorde problems

Owners have filed 236 complaints about the 1996 Chrysler Concorde with NHTSA between 1996 and 2015. The largest single group is the steering. Across this model's run it ranks 7 of 12 worst.

C

FaultScore 43/100

Higher is worse. Measured against the other years of the Chrysler Concorde.

How this is worked out

The numbers

236

Complaints

12

Crashes reported

5

Fires reported

10

Injuries reported

1 complaint reports a death.

75,000 mi

Median mileage at failure

Half of reported failures happened before this

4%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 47 vs 50 Severity 61 vs 50 Early failure 7 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Chrysler Concorde. 50 means typical for this model; 100 means roughly double.
Severity — 61
11.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 7
4% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1996 compares with every other Chrysler Concorde

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1996 Chrysler Concorde

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 73 30.9%

1 crashes, 0 fires · median 62,565 mi

Engine & Cooling 26 11.0%

0 crashes, 1 fires · median 81,000 mi

Brakes 21 8.9%

Median failure at 92,000 miles

1 crashes, 0 fires · median 59,483 mi

0 crashes, 2 fires · median 100,000 mi

Suspension 14 5.9%

Median failure at 87,500 miles

0 crashes, 1 fires · median 92,000 mi

Airbags 10 4.2%

7 crashes, 0 fires · median 143,000 mi

Equipment & Accessories 9 3.8%

1 crashes, 0 fires · median 115,000 mi

Windows, Mirrors & Wipers 6 2.5%

Median failure at 61,600 miles

Body & Structure 6 2.5%

0 crashes, 1 fires · median 75,000 mi

Lights 5 2.1%

Median failure at 82,500 miles

Other & Unspecified 3 1.3%
Seat Belts 3 1.3%

1 crashes, 0 fires · median 102,300 mi

Wheels 3 1.3%

Median failure at 49,555 miles

Acceleration & Cruise Control 3 1.3%

1 crashes, 0 fires

Doors, Latches & Locks 2 0.8%

Median failure at 115,000 miles

Tires 2 0.8%
Seats 1 0.4%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rack AND Pinion 30 31.9%
TIE ROD Assembly 15 16.0%
Antilock/Traction Control/Electronic Limited Slip 11 11.7%
Cooling System 8 8.5%
Engine 8 8.5%
Automatic Transmission 8 8.5%
Fuel Injection System 7 7.4%
Frontal 7 7.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 1.4%
1,000 – 9,999 miles 1 1.4%
25,000 – 49,999 miles 13 18.3%
50,000 – 74,999 miles 19 26.8%
75,000 – 99,999 miles 9 12.7%
100,000 – 149,999 miles 22 31.0%
150,000+ miles 6 8.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
1996 Chrysler Concorde 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 1996 peak 9 Jul 2015

NHTSA investigations into the 1996 Chrysler Concorde

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP04007 Opened 13 Oct 2004 Closed 27 Oct 2004 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

FUEL RAIL, BRAKE FLUID, CHASSIS

ON SEPTEMBER 5, 2004, MR. ROBERT GALENTY OF ISELIN, NJ, PETITIONED THE AGENCY TO CONDUCT DEFECT INVESTIGATIONS OF CERTAIN MODEL YEAR (MY) 1993-1997 VEHICLES PRODUCED BY DAIMLERCHRYSLER CORPORATION.HIS PETITION IDENTIFIED THREE ISSUES OF CONCERN: 1) FUEL LEAKING FROM THE FUEL INJECTOR RAILS; 2) BRAKE FLUID CONTAMINATION RESULTING IN BRAKE FAILURE; AND 3) SUSCEPTIBILITY OF THE VEHICLE FRAME TO DAMAGE WHILE THE VEHICLE IS BEING TOWED.MR. GALANTY ALLEGED THAT HIS 1996 DODGE INTREPID HAD EACH OF THESE THREE PROBLEMS.CONCERNING FUEL RAIL LEAKAGE, DAIMLERCHRYSLER COMMENCED A RECALL (98V-184) OF APPRO...

EA03011 Opened 17 Jul 2003 Closed 30 Jan 2004 POWER TRAIN:AUTOMATIC TRANSMISSION

AUTO TRANS IGNITION-PARK INTERLOCK

THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...

EA99031 Opened 29 Oct 1999 Closed 13 Sep 2001 STEERING

STEERING SYSTEM RACK AND PINION

PE99044 Opened 28 Jun 1999 Closed 29 Oct 1999 STEERING

STEERING SYSTEM RACK AND PINION

SINCE OPENING THE PRELIMINARY EVALUATION (PE), ODI HAS RECEIVED 6 ADDITIONAL COMPLAINTS.DURING THE PE IT WAS DETERMINED MULTIPLE FAILURE MODES ARE INVOLVED IN THIS MATTER.THE WARRANTY CLAIM RATE IS HIGH FOR A STEERING SYSTEM CONCERN.THE ISSUES REPORTED INVOLVE PREMATURE WEAR OUT AT THE RACK AND PINION INTERFACE WITH THE INNER TIE ROD END(S), BINDING AND STICKING OF THE STEERING GEAR, CRACKED OR BROKEN TIE ROD ENDS, SHEARED RACK AND PINION ASSEMBLY BOLTS, AND WEAR OUT OF THE RACK AND PINION MOUNT BUSHINGS.MANY OF THE COMPLAINANTS MENTION STEERING WONDER AND LOOSE STEERING.THREE OF THE MOST RECE...

RQ98018 Opened 7 Oct 1998 Closed 8 Jul 2002 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

FUEL INJECTION DELIVERY SYSTEM FUEL LEAK

Recalls on the 1996 Chrysler Concorde

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

04V021000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.

Risk: EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.

98V184000

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.

Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004003 277,416 units in Canada

Other

On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.

Recall 1998167 58,470 units in Canada

Fuel System

NOTE: VEHICLES EQUIPPED WITH 3.5 LITRE ENGINE. THE FUEL INJECTION DELIVERY SYSTEM MAY LEAK FUEL FROM SOME OF THE SEALING "O-RINGS" OR FROM HAIRLINE CRACKS IN THE THERMOPLASTIC FUEL INJECTION RAIL. IN THE PRESENCE OF AN IGNITION SOURCE SUCH A CONDITION COULD RESULT IN A FIRE. CORRECTION: THE NITRILE RUBBER "O-RINGS" WILL BE REPLACED WITH "O-RINGS" MADE OF AN IMPROVED MATERIAL. THE FUEL RAIL WILL ALSO BE EVALUATED AND REPLACED AS REQUIRED.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 165,000 miles Rogersville, TN Crash 1 injured

AIR BAGS

I'M SORRY, BUT I DON'T REMEMBER THE EXACT MILAGE ON THE CAR. THE SPEED LIMIT WAS 40 , BUT I WAS NOT GOING THAT FAST BECAUSE 1) THE ROAD WAS WET BECAUSE IT HAD JUST RAINED LIGHTLY, MAYBE 8 MINUTES PRIOR 2) I SAW THE OTHER DRIVER'S CAR WAS IN MY LANE. I WAS HIT PRETTY MUCH HEAD ON. MY AIR BAGS DID NOT DEPLOY! I HAD TO BE CUT OUT OF MY CAR.THUS MY BEAUTIFUL CONCORD WAS A TOTAL LOSS. IT HAD BEEN IN EXCELLENT CONDITION.

NHTSA complaint #10743929 — an unverified report by a vehicle owner.

Tacoma, WA 1 injured

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

1996 CHRYSLER CONCORDE. REQUESTING INFORMATION ABOUT INJURIES CAUSED BY FAILED CAR JACK. *NJ THE CONSUMER WAS INJURED WHEN THE JACK COLLAPSED. (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB UPDATED 05/11/10.*JB UPDATED 05/07/10.*JB UPDATED 03/12/10 UPDATED 06/25/10.

NHTSA complaint #10300649 — an unverified report by a vehicle owner.

Winslow, AZ 4 injured

POWER TRAIN

MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING.

NHTSA complaint #10223332 — an unverified report by a vehicle owner.

Bethlehem, PA Crash

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006.

NHTSA complaint #10147892 — an unverified report by a vehicle owner.

Bethlehem, PA Crash

EQUIPMENT

WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006.

NHTSA complaint #10147892 — an unverified report by a vehicle owner.

at 92,000 miles Dublin, OH Fire

ELECTRICAL SYSTEM:WIRING

WHILE BACKING OUT OF THE DRIVEWAY VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMNET. CONSUMER LEARNED LATER THAT THERE WAS A RECALL PERTAINING TO THIS ISSUE, BUT SHE WAS NEVER NOTIFIED. VEHICLE WAS CONSIDERED A TOTAL LOSS.

NHTSA complaint #10117621 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 165,000 miles Rogersville, TN Crash 1 injured

AIR BAGS

I'M SORRY, BUT I DON'T REMEMBER THE EXACT MILAGE ON THE CAR. THE SPEED LIMIT WAS 40 , BUT I WAS NOT GOING THAT FAST BECAUSE 1) THE ROAD WAS WET BECAUSE IT HAD JUST RAINED LIGHTLY, MAYBE 8 MINUTES PRIOR 2) I SAW THE OTHER DRIVER'S CAR WAS IN MY LANE. I WAS HIT PRETTY MUCH HEAD ON. MY AIR BAGS DID NOT DEPLOY! I HAD TO BE CUT OUT OF MY CAR.THUS MY BEAUTIFUL CONCORD WAS A TOTAL LOSS. IT HAD BEEN IN EXCELLENT CONDITION.

NHTSA complaint #10743929 — an unverified report by a vehicle owner.

at 60,000 miles Siletz, OR

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 1996 CHRYSLER CONCORDE. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE). WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DRIVER'S SIDE FUEL RAIL HAD FRACTURED CAUSING A FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10509919 — an unverified report by a vehicle owner.

at 60,000 miles Siletz, OR

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1996 CHRYSLER CONCORDE. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE). WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DRIVER'S SIDE FUEL RAIL HAD FRACTURED CAUSING A FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA complaint #10509919 — an unverified report by a vehicle owner.

at 113,000 miles Chicago Heights,, IL

SUSPENSION

QUICK-STRUTS AFTER MARKET REPLACEMENT PARTS MAY BE DEFECTIVE. THIS PRODUCT IS CALLED A MONROE QUICK- STRUT. THE FAILED PART WAS RETURNED FOR WARRANTY REPLACEMENT: PART #171939. THE TOP OF THE STRUT, NUT, AND STEAL WASHER "TORE FREE" OF THE PLATE WHICH COMPRESSES THE SPRING. THE 'TOP PLATE' PART OF THE ASSEMBLY REMAINED ANCHORED TO THE CAR BY THREE NUTS LOCATED IN THE TRUNK. THIS PLATE NO LONGER CONTAINED THE STRUT AND THE COMPRESSED SPRING AS SUPPLIED IN QUICK STRUT ASSEMBLY. THE ASSEMBLY AS PURCHASED, HAS A NUT AND WASHER MOUNTED IN TWO INCHES OF RUBBER MOLDED IN THE PLATE ON TOP OF THE STRUT SPRING ASSEMBLY. THAT RUBBER COMPONENT FAILED. THIS BECOMES OBVIOUS AFTER THE PARTS ARE REMOVED FROM THE VEHICLE. THE OEM PART CONTAINS A LARGE WASHER LOCATED ON THE TOP WHICH WOULD PREVENT THIS TYPE OF FAILURE. THIS FAILURE COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING.

NHTSA complaint #10464352 — an unverified report by a vehicle owner.

at 157,600 miles Murfreesboro, TN

FUEL SYSTEM, GASOLINE

STRONG SMELL OF GASOLINE COMING FROM THE ENGINE COMPARTMENT ON MY 1996 CHRYSLER CONCORDE LXI 3.5L VIN F. THIS CAR WAS BOUGHT USED IN SEPTEMBER 2010 AND THE ODOR HAS BECOME MUCH STRONGER IN THE PAST 3 MONTHS. I AM FEARING A FIRE MAY OCCUR. GAS MILEAGE HAS GREATLY DECREASED TO ABOUT 12-15 MPH.

NHTSA complaint #10409143 — an unverified report by a vehicle owner.

at 143,000 miles Grantsboro, NC

FUEL SYSTEM, OTHER

WE SMELLED GAS FROM THE ENGINE AREA. UPON FURTHER INSPECTION NOTED A LEAK IN THE FUEL INJECTION SYSTEM . GAS WAS DRIPPING EVERY 1 SECOND NEAR THE O RING BY THE OUTLET FUEL RAIL. HELP!. THIS VEHICLE IS NOT A 3.5L ENGINE BUT A 3.3L 1996 CHRYSLER CONCORDE. I KNOW THE 3.5L HAD A RECALL ON THIS DID THE 3.3L HAVE ONE ALSO AND NOONE NOTICE????? ALSO WHEN YOU PUT THE FLOOR SHIFTER INTO GEAR I.E. DRIVE, THE VEHICLE DOES NOT MOVE FORWARD, OR IF IN REVERSE THAT EITHER. THEN IT JERKS INTO GEAR ALMOST LIKE THE SHIFTER OR LEAVERS ARE NOT WORKING. I HAVE HAD THIS VEHICLE LOOKED AT FOR TRANSMISSION PROBLEMS AND THAT IS NOT THE ISSUE. I DO BELIEVE IT MAY BE A SHIFTER ISSUE AND THEN THE O RING LEAKING GAS LIKE A DRIPPING FAUCET.

NHTSA complaint #10380885 — an unverified report by a vehicle owner.

Tacoma, WA 1 injured

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

1996 CHRYSLER CONCORDE. REQUESTING INFORMATION ABOUT INJURIES CAUSED BY FAILED CAR JACK. *NJ THE CONSUMER WAS INJURED WHEN THE JACK COLLAPSED. (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB UPDATED 05/11/10.*JB UPDATED 05/07/10.*JB UPDATED 03/12/10 UPDATED 06/25/10.

NHTSA complaint #10300649 — an unverified report by a vehicle owner.

at 75,000 miles Chicago Heights, IL

POWER TRAIN:AUTOMATIC TRANSMISSION

1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED.

NHTSA complaint #10291588 — an unverified report by a vehicle owner.

at 75,000 miles Chicago Heights, IL

STRUCTURE:FRAME AND MEMBERS

1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED.

NHTSA complaint #10291588 — an unverified report by a vehicle owner.

at 115,000 miles Wildwood, IL

INTERIOR LIGHTING

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!

NHTSA complaint #10283735 — an unverified report by a vehicle owner.

at 115,000 miles Wildwood, IL

ENGINE AND ENGINE COOLING:COOLING SYSTEM

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!

NHTSA complaint #10283735 — an unverified report by a vehicle owner.

at 115,000 miles Wildwood, IL

ELECTRICAL SYSTEM

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!

NHTSA complaint #10283735 — an unverified report by a vehicle owner.

at 115,000 miles Wildwood, IL

LATCHES/LOCKS/LINKAGES

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!

NHTSA complaint #10283735 — an unverified report by a vehicle owner.

at 115,000 miles Wildwood, IL

EQUIPMENT

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR 15 MINUTES BEFORE IT WOULD START. I'M SURPRISED I HAVEN'T HEARD ANYONE ELSE MENTION THIS PROBLEM. I HAVE A LEMON AND DON'T KNOW WHAT TO DO. I'VE MISSED DR. APPTS. AND ALSO MY SON IS DISABLED AND WE'RE JUST HAVING THE MOST TERRIBLE TIME WITH NO RELIABLE TRANSPORTATION. CAN U PLEASE POST IF ANY OF THESE ISSUES ARE SOME OF CHRYSLERS UNREPORTED DEFECTS OR RECALLS. PLEASE HELP!

NHTSA complaint #10283735 — an unverified report by a vehicle owner.

at 30,000 miles Chicago Heights, IL

STEERING

MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED TO REDUCE THE HEAT TRANSFER TO THE BUSHINGS THAT ANCHOR THE RACK (ABOVE).

NHTSA complaint #10277978 — an unverified report by a vehicle owner.

at 151,401 miles Imperial, MO

STEERING

A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YET AGAIN THREE MONTHS LATER. AFTER LEARNING OF ALL THE COMPLAINTS RELATED TO STEERING PROBLEMS IN CHRYSLER VEHICLES, I NOW FEAR FOR MY SAFETY AND THAT OF MY FAMILY. CHRYSLER NEEDS TO HELD RESPONSIBLE FOR THE DANGEROUS PRODUCTS THEY ARE PUTTING ON THE MARKET.

NHTSA complaint #10253151 — an unverified report by a vehicle owner.

at 240,000 miles Chatham Ontario Canada, 00

STEERING

I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSHINGS ARE APPROX. $53 FOR TWO AND I AM IN NEED OF FOUR. I WORK BARELY PART TIME AND CANNOT AFFORD TO CONTINUE TO FIX A PROBLEM THAT SHOULDN'T EVEN EXIST. WHERE DOES A COMPANY LIKE DC STOP ASSUMING RESPONSIBILITY FOR ISSUES THAT ARE VERY MUCH ON THEIR END OF THE STICK? HAD I BEEN ON THE HIGHWAY I WOULD HAVE DEFINITELY BEEN KILLED NO QUESTION. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THE CAR AND IS CHRYSLER GOING TO PAY FOR OUR FUNERAL WHEN THEIR PRODUCT KILLS ONE OF US OR ON OF THEIR MILLIONS OF OTHER CUSTOMERS? I HIGHLY DOUBT IT. WE NEED TO DO SOMETHING ABOUT THIS IMMEDIATELY!

NHTSA complaint #10225921 — an unverified report by a vehicle owner.

Winslow, AZ 4 injured

POWER TRAIN

MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING.

NHTSA complaint #10223332 — an unverified report by a vehicle owner.

at 111,765 miles Vallejo, CA

STEERING:RACK AND PINION

I RECENTLY PURCHASED A 1996 CHRYSLER CONCORDE FROM AN INDIVIDUAL PARTY. 2 DAYS AFTER I BOUGHT THE CAR, MY BOYFRIEND HAD PARKED ALONG THE STREET IN FRONT OF A FRIENDS HOUSE FOR A MOMENT, AND HAD JUST BEGAN TO PULL AWAY FROM THE CURB, WHEN HE HEARD A CLUNKING NOISE. AT THE SAME TIME, HE WAS TURNING THE STEERING WHEEL TO THE LEFT, AWAY FROM THE CURB, BUT THE CAR JUST KEPT GOING STRAIGHT. LUCKILY, HE WAS GOING AT A VERY LOW SPEED, SO NO ONE WAS INJURED. AFTER STOPPING THE CAR, HE LOOKED UNDERNEATH THE VEHICLE AS WELL AS UNDER THE HOOD, AND FOUND THAT THE BOLTS FROM THE RACK AND PINION STEERING MECHANISM HAD BEEN COMPLETELY SHEARED OFF. THEY HAD SNAPPED IN HALF, LEAVING PART OF THE BOLTS INSIDE OF THE UNIT. I THANK GOD THAT NO ONE WAS HURT, AND THAT MY 12 YEAR OLD SON WASN'T IN THE CAR WHEN THIS HAPPENED. I DON'T HAVE THE MONEY FOR REPAIRS, SINCE I JUST SPENT ALL THE MONEY I HAD BUYING THIS VEHICLE, SO I HAVEN'T EVEN LOOKED INTO WHAT THIS IS GOING TO COST ME. I TRULY HOPE THAT CHRYSLER ACCEPTS RESPONSIBILITY FOR THIS PROBLEM BEFORE EVEN MORE PEOPLE ARE INJURED OR KILLED.

NHTSA complaint #10203721 — an unverified report by a vehicle owner.

at 200,000 miles Ailey, GA

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

ON 03/21/2007 I WAS COMING FROM WORK AND SMELLED GASOLINE, ON HAVING MY VEHICLE CHECKED BY A LOCAL MECHANIC, IT WAS DISCOVERED THAT THE FUEL RAIL AND THE FUEL LINE HAD BECOME DISENGAGED. AS I HAD THE FUEL RAIL CHANGED UNDER A RECALL ORDER BACK IN 11/2007, I CONTACTED THE DEALER THAT HAD COMPLETED THE WORK BACK THEN. I WAS ADVISED THAT IF IT WAS THEIR FAULT THE REPAIRS WOULD BE MADE AT NO CHARGE. IF NOT I WOULD BE CHARGED $75 PER HR. IT WAS AGREED THAT THE DEALER WOULD PICK UP THE VEHICLE ON 03/22/2007. AS OF 03/25/3007 MY VEHICLE HAD STILL NOT BEEN PICKED UP. I AM UNABLE TO DRIVE SAID VEHICLE BECAUSE OF "GASOLINE" SQUIRTING OUT FROM THE DISCONNECTION AND POURING OUT ON THE HIGHWAY AND ON THE VEHICLE.

NHTSA complaint #10186149 — an unverified report by a vehicle owner.

at 200,000 miles Ailey, GA

EQUIPMENT

ON 03/21/2007 I WAS COMING FROM WORK AND SMELLED GASOLINE, ON HAVING MY VEHICLE CHECKED BY A LOCAL MECHANIC, IT WAS DISCOVERED THAT THE FUEL RAIL AND THE FUEL LINE HAD BECOME DISENGAGED. AS I HAD THE FUEL RAIL CHANGED UNDER A RECALL ORDER BACK IN 11/2007, I CONTACTED THE DEALER THAT HAD COMPLETED THE WORK BACK THEN. I WAS ADVISED THAT IF IT WAS THEIR FAULT THE REPAIRS WOULD BE MADE AT NO CHARGE. IF NOT I WOULD BE CHARGED $75 PER HR. IT WAS AGREED THAT THE DEALER WOULD PICK UP THE VEHICLE ON 03/22/2007. AS OF 03/25/3007 MY VEHICLE HAD STILL NOT BEEN PICKED UP. I AM UNABLE TO DRIVE SAID VEHICLE BECAUSE OF "GASOLINE" SQUIRTING OUT FROM THE DISCONNECTION AND POURING OUT ON THE HIGHWAY AND ON THE VEHICLE.

NHTSA complaint #10186149 — an unverified report by a vehicle owner.

Pooler, GA

SEAT BELTS

I HAVE A 1996 CHRYSLER CONCORD. I HAVE ONE CAR SEAT AND ONE BOOSTER SEAT IN THE BACK SEAT. THE SEAT BELT HOLDING MY CAR SEAT HAS COME UNBUCKLED OVER 10 TIMES WITH JUST MY SON THROWING HIS TOYS DOWN ON THE SEAT FROM THE CAR SEAT. THIS DOES NOT HAPPEN IN MY HUSBAND'S SUV SO I THINK THAT IT IS A DEFECT WITH THE SEAT BELT. THIS IS EXTREMELY UNSAFE BUT WE CANNOT AFFORD A NEW CAR.

NHTSA complaint #10172737 — an unverified report by a vehicle owner.

at 69,715 miles Fort Washington, MD

FUEL SYSTEM, GASOLINE

LEAKING FUEL INJECTOR ON MY 1996 CHRYSLER CONCORDE. I BELIEVE THAT THIS WAS A RECALL ITEM THAT WAS NOT REPAIRED PROPERLY. THIS IA A LOW MILEAGE AUTO WHICH IS DRIVEN BY A SENIOR CITIZEN.

NHTSA complaint #10171927 — an unverified report by a vehicle owner.

at 60,000 miles Creedmoor, NC

SUSPENSION

HAVE HAD TO REPLACE ALL BUSHINGS, IN FRONT END, INCLUDING MOTOR MOUNT. ALL HAVE WORN PREMATURELY AND WERE VERY EXPENSIVE. STILL HAVE STEERING BUSHING TO BE REPLACED THAT CAUSES DRIFT, BUT UNABLE AT THIS TIME TO AFFORD. REALLY DISAPPOINTED THAT NO RECALL HAS SURFACED ON THESE ESSENTIAL PARTS.

NHTSA complaint #10170487 — an unverified report by a vehicle owner.

Centennial, CO

AIR BAGS

AIR BAG LIGHT ON FOR YEARS. JUST REMOVED CLOCK SPRING . COMPONENT IS FAULTY. SUSPECT THERE ARE MANY LIKE THIS.

NHTSA complaint #10169284 — an unverified report by a vehicle owner.