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FaultScore report

2004 Chrysler Concorde problems

Owners have filed 66 complaints about the 2004 Chrysler Concorde with NHTSA between 2003 and 2018. The largest single group is the engine & cooling. Across this model's run it ranks 8 of 12 worst.

Read the complaints What breaks Worst years for the Chrysler Concorde All 2004 cars
C

FaultScore 41/100

Higher is worse. Measured against the other years of the Chrysler Concorde.

How this is worked out

The numbers

66

Complaints

6

Crashes reported

1

Fires reported

6

Injuries reported

70,759 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 13 vs 50 Severity 100 vs 50 Early failure 23 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 13
Against the median year of the Chrysler Concorde. 50 means typical for this model; 100 means roughly double.
Severity — 100
19.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 23
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Chrysler Concorde

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Chrysler Concorde

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 15 22.7%

1 crashes, 1 fires · median 79,113 mi

Electrical System 7 10.6%

Median failure at 65,000 miles

Body & Structure 6 9.1%

1 crashes, 0 fires · median 122,500 mi

Airbags 5 7.6%

2 crashes, 0 fires · median 68,000 mi

Transmission & Drivetrain 5 7.6%

Median failure at 106,000 miles

Fuel & Propulsion 4 6.1%

Median failure at 91,000 miles

Steering 4 6.1%

Median failure at 60,000 miles

Lights 3 4.5%

Median failure at 25,000 miles

Suspension 3 4.5%

Median failure at 63,100 miles

Other & Unspecified 2 3.0%

Median failure at 80,000 miles

Doors, Latches & Locks 2 3.0%

Median failure at 71,519 miles

Seats 2 3.0%

1 crashes, 0 fires · median 52,000 mi

Wheels 2 3.0%

1 crashes, 0 fires · median 128,802 mi

Windows, Mirrors & Wipers 2 3.0%

Median failure at 41,550 miles

Seat Belts 1 1.5%
Tires 1 1.5%

Median failure at 63,100 miles

Acceleration & Cruise Control 1 1.5%
Brakes 1 1.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 4.5%
10,000 – 24,999 miles 1 2.3%
25,000 – 49,999 miles 6 13.6%
50,000 – 74,999 miles 16 36.4%
75,000 – 99,999 miles 10 22.7%
100,000 – 149,999 miles 4 9.1%
150,000+ miles 5 11.4%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2003 peak 13 Oct 2018

Recalls on the 2004 Chrysler Concorde

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

03V332000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

ON CERTAIN PASSENGER VEHICLES, AN INTERNAL HOOD LATCH COMPONENT MAY HAVE BEEN MANUFACTURED WITH A CRACK, WHICH COULD PROPAGATE AND BREAK, ALLOWING THE PRIMARY/SECONDARY LATCH SPRING TO DISENGAGE.

Risk: THIS COULD RESULT IN LOSS OF BOTH PRIMARY AND SECONDARY HOOD LATCH FUNCTION, ALLOWING THE HOOD TO OPEN WITHOUT WARNING. THIS COULD INCREASE THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2003219 2,916 units in Canada

Other

On certain vehicles, an internal hood latch component may have been manufactured with a crack, which could eventually propagate and break, allowing the primary/secondary latch spring to become disengaged. This could result in loss of both primary and secondary hood latch function. Loss of hood latch function can result in the hood opening without prior warning. Correction: Dealer will replace the hood latch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 201,604 miles Barron, WI Crash 1 injured

WHEELS

I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU?

NHTSA complaint #11143951 — an unverified report by a vehicle owner.

at 201,604 miles Barron, WI Crash 1 injured

STRUCTURE:BODY

I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU?

NHTSA complaint #11143951 — an unverified report by a vehicle owner.

LOS Angeles, CA Crash 1 injured

AIR BAGS

MY VEHICLE WAS FIRST HIT ON THE DRIVER SIDE BY A HIT AND RUN DRIVER. THEN IT WENT INTO ONGOING TRAFFIC TO HIT ANOTHER CAR HEAD ON AND FINALLY WENT ON THE SIDE WALK HITTING A TREE.

NHTSA complaint #10717200 — an unverified report by a vehicle owner.

at 39,000 miles Dickinson, TX Crash 2 injured

AIR BAGS

I HIT A CAR IN THE BACK, DID $7500.00 WORTH OF DAMAGE TO MY FRONT END IN DECEMBER AND THE AIR BAGS NEVER CAME OUT. IT IS A 2004 CHRYSLER CONCORDE.

NHTSA complaint #10217430 — an unverified report by a vehicle owner.

at 74,300 miles FT. Hood, TX Crash

ENGINE AND ENGINE COOLING:ENGINE

CAR IS CONTINUING TO STALL. DEALER CANNOT FIND WHAT IS CAUSING. CAR STALLED WHILE MAKING A LEFT TURN AND WAS CONSEQUENTLY HIT BY ANOTHER CAR FROM BEHIND. NO MAJOR DAMAGE DONE, AS WE WERE ONLY TRAVELING ABOUT 5 MPH. CAR SPUTTERS A LOT, STALLS A LOT, AND IS NOT SAFE FOR ME AND MY 3 SMALL CHILDREN TO DRIVE. TRIED TO TRADE IT IN BECAUSE I DO NOT FEEL SAFE ANYMORE AFTER THE WRECK, BUT WILL CAUSE ME A HUGE FINANCIAL LOSS TO DO THIS. PLEASE LOOK INTO THIS PROBLEM. THIS IS COMPLAINT NUMBER 2 WITH NHTSA. I SEE THE PACIFICAS WERE JUST RECALLED BECAUSE OF THIS EXACT SAME PROBLEM... WHEN WILL YOU LOOK INTO THE CONCORDS?

NHTSA complaint #10174155 — an unverified report by a vehicle owner.

at 78,226 miles Solon, OH Fire

ENGINE AND ENGINE COOLING:ENGINE

2004 CONCORDE ENGINE CAUGHT ON FIRE. *TS PRIOR TO THE FIRE SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE VEHICLE STARTED LOSING POWER. THE ENTIRE VEHICLE WAS DESTROYED.

NHTSA complaint #10163697 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 201,604 miles Barron, WI Crash 1 injured

WHEELS

I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU?

NHTSA complaint #11143951 — an unverified report by a vehicle owner.

at 201,604 miles Barron, WI Crash 1 injured

STRUCTURE:BODY

I WAS DRIVING WEST ON HWY 8, GOING 5-10 MILES UNDER THE SPEED LIMIT AND A VEHICLE AT A SIDE ROAD WAS STOPPED AT THE STOP SIGN. HOWEVER, HE THEN PULLED OUT IN FRONT OF ME INSTEAD OF WAITING, SO IT WAS HIS FAULT. HE EVEN SAID IT WAS HIS FAULT, AND HE WAS IN A HURRY AS IT WAS HIS LAST MEAL TO DELIVER FOR MEALS-ON-WHEELS. I HAVE BEEN DEALING WITH BACK PROBLEMS AND MEDICAL APPOINTMENTS EVER SINCE, AND STILL TRYING TO WORK. ALSO, THE POLICE REPORT SAID THE AIR BAG WAS DEPLOYED, HOWEVER THEY DID NOT COMPLETELY DEPLOY; THEY STARTED TO BUT THAT WAS ALL, AND PICTURES WILL PROVE THE AIR BAGS DID NOT WORK PROPERLY. I DO NOT KNOW THE RECALL NUMBER FOR OUR 2004 CHRYSLER CONCORDE. PS: LOOKS LIKE THE POLICE REPORT IS MORE THAN 5MB SO HOW DO I SEND THAT TO YOU?

NHTSA complaint #11143951 — an unverified report by a vehicle owner.

at 189,000 miles Indianapolis, IN

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT NOTICED A STRONG ODOR OF FUEL EVERY TIME THE VEHICLE WAS DRIVEN. THE CONTACT OPENED THE HOOD AND NOTICED A PUDDLE OF FUEL ON THE GROUND. THE CONTACT DROVE TO THE USED CAR LOT WHERE THE VEHICLE WAS PURCHASED WHERE IT WAS DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.

NHTSA complaint #10860307 — an unverified report by a vehicle owner.

at 63,100 miles North Grosvenordale, CT

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

at 63,100 miles North Grosvenordale, CT

TIRES

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

at 63,100 miles North Grosvenordale, CT

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

at 63,100 miles North Grosvenordale, CT

SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

at 63,100 miles North Grosvenordale, CT

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN THE DEFROSTER WAS ENGAGED, IT FAILED TO DEFROST THE WINDOW AND OBSCURED THE DRIVER'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,100. UPDATED 04/14/16*LJ

NHTSA complaint #10825013 — an unverified report by a vehicle owner.

at 91,000 miles OAK Hill, WV

ELECTRICAL SYSTEM

WHEN I TRY TO BRAKE AT A STOP LIGHT, MY CAR TRIES TO QUIT. WHEN I SLOW BEHIND ANOTHER VEHICLE, MY VEHICLE LUNGES UPON CONTINUING AGAIN. I HAVE HAD THE TIMING CHECKED, BUT THAT IS NOT MY PROBLEM. I CAN SMELL GASOLINE WHEN MY VEHICLE ACTS UP. I FEAR FOR MY LIFE AND THE LIFE OF MY 12 YEAR OLD SON. I AM A SINGLE PARENT WORKING FOR $ 9.00 AN HOUR. I NEED MY CAR TO GET TO WORK, BUT I'M AFRAID OF IT, AND I JUST DON'T HAVE THE EXTRA MONEY TO HAVE IT CHECKED AND REPAIRED! I THOUGHT PERHAPS IT MIGHT HAVE A RECALL ON IT, BECAUSE SO MANY OTHERS DO! [XXX] [XXX] OAK HILL, WV. 25901 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10781634 — an unverified report by a vehicle owner.

at 91,000 miles OAK Hill, WV

ENGINE

WHEN I TRY TO BRAKE AT A STOP LIGHT, MY CAR TRIES TO QUIT. WHEN I SLOW BEHIND ANOTHER VEHICLE, MY VEHICLE LUNGES UPON CONTINUING AGAIN. I HAVE HAD THE TIMING CHECKED, BUT THAT IS NOT MY PROBLEM. I CAN SMELL GASOLINE WHEN MY VEHICLE ACTS UP. I FEAR FOR MY LIFE AND THE LIFE OF MY 12 YEAR OLD SON. I AM A SINGLE PARENT WORKING FOR $ 9.00 AN HOUR. I NEED MY CAR TO GET TO WORK, BUT I'M AFRAID OF IT, AND I JUST DON'T HAVE THE EXTRA MONEY TO HAVE IT CHECKED AND REPAIRED! I THOUGHT PERHAPS IT MIGHT HAVE A RECALL ON IT, BECAUSE SO MANY OTHERS DO! [XXX] [XXX] OAK HILL, WV. 25901 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10781634 — an unverified report by a vehicle owner.

at 91,000 miles OAK Hill, WV

FUEL/PROPULSION SYSTEM

WHEN I TRY TO BRAKE AT A STOP LIGHT, MY CAR TRIES TO QUIT. WHEN I SLOW BEHIND ANOTHER VEHICLE, MY VEHICLE LUNGES UPON CONTINUING AGAIN. I HAVE HAD THE TIMING CHECKED, BUT THAT IS NOT MY PROBLEM. I CAN SMELL GASOLINE WHEN MY VEHICLE ACTS UP. I FEAR FOR MY LIFE AND THE LIFE OF MY 12 YEAR OLD SON. I AM A SINGLE PARENT WORKING FOR $ 9.00 AN HOUR. I NEED MY CAR TO GET TO WORK, BUT I'M AFRAID OF IT, AND I JUST DON'T HAVE THE EXTRA MONEY TO HAVE IT CHECKED AND REPAIRED! I THOUGHT PERHAPS IT MIGHT HAVE A RECALL ON IT, BECAUSE SO MANY OTHERS DO! [XXX] [XXX] OAK HILL, WV. 25901 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #10781634 — an unverified report by a vehicle owner.

LOS Angeles, CA Crash 1 injured

AIR BAGS

MY VEHICLE WAS FIRST HIT ON THE DRIVER SIDE BY A HIT AND RUN DRIVER. THEN IT WENT INTO ONGOING TRAFFIC TO HIT ANOTHER CAR HEAD ON AND FINALLY WENT ON THE SIDE WALK HITTING A TREE.

NHTSA complaint #10717200 — an unverified report by a vehicle owner.

at 106,000 miles Weare, NH

POWER TRAIN

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

NHTSA complaint #10663812 — an unverified report by a vehicle owner.

at 70,000 miles Lancaster, CA

AIR BAGS

MAY 21, 2013 AT ABOUT 8 AM I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY WHEN THE PASSENGER AIRBAG DEPLOYED FOR NO REASON, IT STARTLED & SHAKEN ME TO THE POINT THAT IT ALMOST CAUSE ME TO GET INTO AN ACCIDENT, I THOUGHT THAT I HAD A TIRE BLOW OUT OR GUNSHOT TO MY WINDSHIELD BECAUSE I SEEN A FLASH, I PULLED OVER AND EXIT TO THE NEXT OFF RAMP TO CALM MYSELF FOR ABOUT 25 MIN THEN DROVE MY CAR TO THE CAR DEALER SERVICE AREA HOPING THAT THE DRIVER SIDE AIRBAG WOULDN'T DEPLOY ON MY FACE AS I DROVE. I AM VERY CONCERNED AND HOPE TO HAVE SOME ONE LOOK INTO THIS VERY DANGEROUS FAULTY AIRBAG ISSUE THAT I'VE ENCOUNTERED AND FOR THE DAMAGE TO MY VEHICLE. PLEASE CONTACT ME REGARDING THIS COMPLAINT. THANK YOU

NHTSA complaint #10513008 — an unverified report by a vehicle owner.

at 25,000 miles Debary, FL

EXTERIOR LIGHTING

THE CAR HEAD LIGHTS & DASH LIGHTS DIM WHEN DRIVING. IF YOU PLAY WITH CONTROL SWITCH IT SOMETIMES MAKES THEM WORK RIGHT. CAR STALLS AND DOESN'T WANT TO RESTART. WE HAVE DONE THE RECALL FOR EXHAUST. THE A/C ALL THE SUDDEN STARTED MAKING NOISES WHEN STALLING AND NOW DOES NOT WORK MAKES A HISSING SOUND. I HAVE KEPT THIS CAR IN GREAT SHAPE AND HAVE IT MAINTAINED & SERVICED REGULARLY. I HAVE HAD SEVERAL SENSORS REPLACED AND THE ENGINE LIGHT REFUSES TO GO OFF. I PUT IT IN THE SHOP AND THEY SAID IT WAS BECAUSE GAS CAP WAS LOOSE. THAT WASN'T THE CASE, CAR IS NOW SITTING IN DRIVEWAY UNABLE TO START. HAD THE HEADS REMOVED AND FUEL INJECTORS CLEANED AND CAR STILL WON'T RUN.

NHTSA complaint #10483896 — an unverified report by a vehicle owner.

at 25,000 miles Debary, FL

ELECTRICAL SYSTEM

THE CAR HEAD LIGHTS & DASH LIGHTS DIM WHEN DRIVING. IF YOU PLAY WITH CONTROL SWITCH IT SOMETIMES MAKES THEM WORK RIGHT. CAR STALLS AND DOESN'T WANT TO RESTART. WE HAVE DONE THE RECALL FOR EXHAUST. THE A/C ALL THE SUDDEN STARTED MAKING NOISES WHEN STALLING AND NOW DOES NOT WORK MAKES A HISSING SOUND. I HAVE KEPT THIS CAR IN GREAT SHAPE AND HAVE IT MAINTAINED & SERVICED REGULARLY. I HAVE HAD SEVERAL SENSORS REPLACED AND THE ENGINE LIGHT REFUSES TO GO OFF. I PUT IT IN THE SHOP AND THEY SAID IT WAS BECAUSE GAS CAP WAS LOOSE. THAT WASN'T THE CASE, CAR IS NOW SITTING IN DRIVEWAY UNABLE TO START. HAD THE HEADS REMOVED AND FUEL INJECTORS CLEANED AND CAR STILL WON'T RUN.

NHTSA complaint #10483896 — an unverified report by a vehicle owner.

at 25,000 miles Debary, FL

ENGINE

THE CAR HEAD LIGHTS & DASH LIGHTS DIM WHEN DRIVING. IF YOU PLAY WITH CONTROL SWITCH IT SOMETIMES MAKES THEM WORK RIGHT. CAR STALLS AND DOESN'T WANT TO RESTART. WE HAVE DONE THE RECALL FOR EXHAUST. THE A/C ALL THE SUDDEN STARTED MAKING NOISES WHEN STALLING AND NOW DOES NOT WORK MAKES A HISSING SOUND. I HAVE KEPT THIS CAR IN GREAT SHAPE AND HAVE IT MAINTAINED & SERVICED REGULARLY. I HAVE HAD SEVERAL SENSORS REPLACED AND THE ENGINE LIGHT REFUSES TO GO OFF. I PUT IT IN THE SHOP AND THEY SAID IT WAS BECAUSE GAS CAP WAS LOOSE. THAT WASN'T THE CASE, CAR IS NOW SITTING IN DRIVEWAY UNABLE TO START. HAD THE HEADS REMOVED AND FUEL INJECTORS CLEANED AND CAR STILL WON'T RUN.

NHTSA complaint #10483896 — an unverified report by a vehicle owner.

at 56,000 miles Attica, NY

WHEELS

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LX. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE LUG NUTS ON EACH FOUR ALUMINUM WHEELS WERE LOOSE. THE TECHNICIAN TIGHTENED THE LUG NUTS. THE LUG NUTS WERE TIGHTENED SIX TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA complaint #10466390 — an unverified report by a vehicle owner.

at 71,519 miles Mansfield, OH

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

I TOOK MY VEHICLE TO A MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK PERFORMED - REMOVE HOOD LATCH AND LUBRICATE LATCH AND CABLE IF HAPPENS AGAIN WILL NEED HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] SECOND INCIDENT DATE:10/31/3011, FAILURE MILEAGE:71,782. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - HOOD WONT(SIC) CLOSE, WORK PERFORMED - REPLACE STRECHED(SIC) HOOD RELEASE CABLE (PER MECHANIC RECEIPT)] THIRD INCIDENT DATE:01/05/12, FAILURE MILEAGE:74,187. I RETURNED TO THE MECHANIC, BECAUSE THE HOOD WOULDN'T CLOSE. [WORK REQUESTED - REPLACE HOOD LATCH (PER MECHANIC RECEIPT)] THE VEHICLE HOOD REMAINS CLOSED, PRESENTLY. IN MARCH 2012, I FOUND A HOOD LATCH RECALL ONLINE, FOR 2004 CHRYSLER CONCORDE. I NOTIFIED CHRYSLER THAT THERE IS A SAFETY RECALL NO. C29 -- HOOD LATCH ASSEMBLY FOR 2004 CHRYSLER CONCORDE. CHRYSLER SAID MY CAR WAS NOT IN THE RECALL. THEY TOLD ME TO MAIL MY ORIGINAL RECEIPTS AND HOOD LATCH FAILURE INFORMATION TO THEM. CHRYSLER RECEIVED MY RECEIPTS. ON APRIL,6, 2012, CHRYSLER STAFF, TOLD ME THAT MY VEHICLE IS NOT UNDER RECALL. I ASKED, "WHO DOES RECALLS?" CHRYSLER STAFF TOLD ME THAT THE NHTSA DOES RECALLS. THERE MAY BE OTHER 2004 CHRYSLER VEHICLES EXPERIENCING HOOD LATCH PROBLEMS. PLEASE INVESTIGATE THIS DANGEROUS CONDITION. THANK YOU.

NHTSA complaint #10455668 — an unverified report by a vehicle owner.

at 155,000 miles House Springs, MO

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE TRUNK WOULD NOT STAY OPEN AND WOULD SLAM SHUT ABRUPTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.

NHTSA complaint #10438794 — an unverified report by a vehicle owner.

at 60,000 miles Hilliard, OH

SEATS

I WAS BACKING MY CAR OUT OF DRIVEWAY WHEN BACK OF SEAT COLLAPSED AND I FOUND MYSELF ON MY BACK SEEING STARS AND MY CAR WAS STILL MOVING . I WAS ABLE TO PULL MYSELF UP AND STOP THE CAR ON THE ROAD WITHOUT BEING HIT. I RECEIVED A CONCUSSION AND A HEADACHE THAT IS STILL WITH ME NOW OCTOBER 6, 2011. CHRYSLER CANNOT FIND A NEW SEAT FRAME AND WANTS TO PUT IN A USED ONE FROM A USED OR WRECKED CAR WITH NO WARRANTY. I CANNOT AFFORD A CAR PAYMENT FOR ANOTHER CAR AND MY CAR IS PAID FOR. I AM 67 YEARS OLD! I AM AFRAID TO DRIVE MY CAR WITH A JUNK PART IN IT. I HAVE MISSED WORK FROM THE CONCUSSION AND NOW HAVE NO WAY TO WORK UNLESS I WALK OR BEG A RIDE..

NHTSA complaint #10428999 — an unverified report by a vehicle owner.

at 160,000 miles Midlothian, VA

POWER TRAIN:AUTOMATIC TRANSMISSION

TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LIMITED EDITION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND JERK WHEN SHIFTING INTO THE NEXT GEAR. OCCASIONALLY, THE GEARS WOULD STICK WHEN ATTEMPTING TO SHIFT. THE VEHICLE SPEED WOULD INCREASE TO 5000 RPMS, THE ENGINE AND OIL LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. A LOCAL MECHANIC REBUILT THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE TO THE CONTACT. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000.

NHTSA complaint #10412145 — an unverified report by a vehicle owner.

at 90,000 miles Batesville, IN

STRUCTURE:BODY

TL*THE CONTACT OWNS A 2004 CHRYSLER CONCORDE. THE CONTACT STATED THAT WHEN TRYING TO OPEN HER TRUNK IT FELL DOWN INSTEAD OF STAYING IN THE OPEN POSITION. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10366820 — an unverified report by a vehicle owner.

at 80,000 miles Corriagn, TX

STEERING

ON OUR SECOND ENGINE NOW. THE SECOND ENGINE IS NOW DOING THE SAME AS THE FIRST BEFORE IT QUIT. THE CHECK ENGINE LIGHT IS NOW ON AND NO ONE CAN SEEM TO TELL ME WHY THE CAR KEEPS STALLING WHILE DRIVING AT A VARIETY OF DIFFERENT SPEEDS AND CONDITIONS. WHEN IT STALLS THE CAR IS STILL PARTIALLY ON. THE POWER STEERING GOES OUT AND I CAN NOT ACCELERATE BUT THERE ARE STILL A COUPLE OF LIGHTS ON THE DISPLAY THE SAME ONES THAT TURN ON WHEN YOU TURN THE KEY HALF WAY FORWARD. I THINK THE ELECTRICAL IS STILL ON BUT THE ENGINE IS OFF. DOES THAT MAKE SENSE? I AM NOT A MECHANIC, BUT THEY CAN'T FIGURE IT OUT EITHER SO I GUESS THAT WOULDN'T HELP! THE CHECK ENGINE LIGHT CODE REFERS TO THE CATALYTIC CONVERTER, BUT I HAVE BEEN TOLD THAT IT IS FINE. THIS IS A CONCORDE LXI ACTUALLY SHOULD BE CALLED POS INSTEAD OF LXI. WE HAVE REPLACED THE CAM SENSORS, THE CAM SHAFT, BATTERY, ALTERNATOR, BATTERY CABLES, THE TRANSMISSION, AND THE ENGINE. IT STILL QUITS SEVERAL TIMES A MONTH. THIS ALL BEGAN BEFORE THE WARRANTY WENT OUT, IT PAID TO REPLACE THE FIRST CAM SENSOR. THIS WAS MY FIRST CAR AND I DIDN'T KNOW WHAT TO DO AFTER THE WARRANTY WORE OUT. I STILL DON'T KNOW WHAT TO DO. MECHANICS TELL ME TO GET A NEW CAR I CAN'T AFFORD ONE.

NHTSA complaint #10322227 — an unverified report by a vehicle owner.

at 80,000 miles Corriagn, TX

UNKNOWN OR OTHER

ON OUR SECOND ENGINE NOW. THE SECOND ENGINE IS NOW DOING THE SAME AS THE FIRST BEFORE IT QUIT. THE CHECK ENGINE LIGHT IS NOW ON AND NO ONE CAN SEEM TO TELL ME WHY THE CAR KEEPS STALLING WHILE DRIVING AT A VARIETY OF DIFFERENT SPEEDS AND CONDITIONS. WHEN IT STALLS THE CAR IS STILL PARTIALLY ON. THE POWER STEERING GOES OUT AND I CAN NOT ACCELERATE BUT THERE ARE STILL A COUPLE OF LIGHTS ON THE DISPLAY THE SAME ONES THAT TURN ON WHEN YOU TURN THE KEY HALF WAY FORWARD. I THINK THE ELECTRICAL IS STILL ON BUT THE ENGINE IS OFF. DOES THAT MAKE SENSE? I AM NOT A MECHANIC, BUT THEY CAN'T FIGURE IT OUT EITHER SO I GUESS THAT WOULDN'T HELP! THE CHECK ENGINE LIGHT CODE REFERS TO THE CATALYTIC CONVERTER, BUT I HAVE BEEN TOLD THAT IT IS FINE. THIS IS A CONCORDE LXI ACTUALLY SHOULD BE CALLED POS INSTEAD OF LXI. WE HAVE REPLACED THE CAM SENSORS, THE CAM SHAFT, BATTERY, ALTERNATOR, BATTERY CABLES, THE TRANSMISSION, AND THE ENGINE. IT STILL QUITS SEVERAL TIMES A MONTH. THIS ALL BEGAN BEFORE THE WARRANTY WENT OUT, IT PAID TO REPLACE THE FIRST CAM SENSOR. THIS WAS MY FIRST CAR AND I DIDN'T KNOW WHAT TO DO AFTER THE WARRANTY WORE OUT. I STILL DON'T KNOW WHAT TO DO. MECHANICS TELL ME TO GET A NEW CAR I CAN'T AFFORD ONE.

NHTSA complaint #10322227 — an unverified report by a vehicle owner.