FaultScore

1996 Chrysler Town AND Country seat belt problems

17 of the 1,411 complaints about the 1996 Chrysler Town AND Country are about the seat belts — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 117,500 miles.

D

17

Complaints

1

Crashes

0

Fires

3

Injuries

Exactly what failed

Anchorage 5 29.4%
Integrated Child Seat 4 23.5%
Seat Belts 3 17.6%
Retractor 2 11.8%
Buckle Assembly 1 5.9%
Webbing 1 5.9%
Rear/Other 1 5.9%

Seat Belts across every Chrysler Town AND Country year

1996 17 16.3%
2000 10 9.6%
2001 23 22.1%
2002 13 12.5%
2003 10 9.6%
2005 16 15.4%
2014 15 14.4%

What owners said

Filed with NHTSA, in their own words.

at 117,500 miles Oceanside, CA

SEAT BELTS

ON A FEW SEPERATE OCCASIONS WHILE DRIVING MY 1996 CHRYSLER TOWN AND COUNTRY MY DAUGHTERS SEATBELT HAS JUST RELEASED WITHOUT ANY WARNING. DURING 3 SUDDEN STOPS THE SEATBELTS HAVE UNLATCHED BY THEMSELVES AND ONE TIME WHILE DRIVING DOWN THE ROAD MY SEATBELT CAME UNDONE AFTER I ADJUSTED MYSELF IN MY SEAT. WE JUST BOUGHT THIS VAN 2 MONTHS AGO. ALSO, WITHOUT WARNING THE BODY CONTROL MODULE TOOK OUT MY ENTIRE ELECTRICAL SYSTEM, INCLUDING MY RADIO. THERE SHOULD BE A SENSOR THAT IT IS GOING BAD BEFORE IT ACTUALLY GOES. EVEN AFTER GOING TO JACK POWELL DODGE TO HAVE IT ALL FIXED, THE HORN DOESN'T WORK , THE STEREO IS MESSING UP, THE INSTRUMENT CLUSTER IS MESSING UP, AND THE WINDSHIELD WIPERS DON'T SEEM TO WORK PROPERLY.

NHTSA complaint #10122473 — an unverified report by a vehicle owner.

Marion, OH

SEAT BELTS

I OWN A 1996 CHRYSLER TOWN & COUNTRY LXI AND AFTER READING THE INFORMATION PROVIDED TO ME ON THE UNSAFEBELTS.COM WEBSITE WOULD LIKE CHRYSLER TO ISSUE A RECALL ON THE GEN 3 SEATBELTS. FORTUNATELY, I HAVE NOT BEEN INVOLVED IN A CRASH IN MY VEHICLE, BUT I WOULD LIKE TO BE ASSURED THAT IF I AM, THE SEATBELTS WILL RESPOND AS REQUIRED.

NHTSA complaint #10058590 — an unverified report by a vehicle owner.

Taylor, MI

SEAT BELTS:REAR/OTHER

THIRD ROW SEAT BELT IS VERY DIFFICULT TO FASTEN BECAUSE OF ITS LENGTH, IT IS TOO SHORT EVEN ON A NORMAL SIZE OCCUPANT. THIS LEAVES THE OCCUPANT UN PROTECTED IN AN ACCIDENT.*AK CONSUMER HAD PROBLEMS UNBUCKLING SEAT BELT. IT TURNED OUT THAT THE BUCKLE AND THE SEAT BELT HAS TURNED 180 DEGREES, AND THE RELEASE BUTTON ENDED UP ON THE INSIDE INSTEAD OF THE OUTSIDE.

NHTSA complaint #10056070 — an unverified report by a vehicle owner.

Lexington, NC Crash 1 injured

SEAT BELTS:FRONT:RETRACTOR

WHILE STOPPING AND WITHOUT ANY INDICATION VEHICLE WAS REAR ENDED AT 30 MPH. DRIVER'S SEAT BELT RETRACTOR DID NOT RETRACT, HOLDING CONSUMER IN PLACE, AND CAUSING CONSUMER TO HIT WINDSHIELD AND ROOF OF VEHICLE.

NHTSA complaint #10055577 — an unverified report by a vehicle owner.

Deerfield, IL 2 injured

SEAT BELTS:FRONT:ANCHORAGE

THE INSURED WAS INVOLVED IN A COLLISION, IN WHICH THE VEHICLE WAS HIT SO HARD THAT IT TIPPED OVER, THE SEAT BELTS FROZE AND THE INSURED HAD BE REMOVED FROM THE WINDOW, THERE WERE 2 INJURIES.(CLAIM#13-7259-940)

NHTSA complaint #6901119 — an unverified report by a vehicle owner.

Prairie Village, KS

SEAT BELTS:FRONT:ANCHORAGE

AFTER HAVING PURCHASED A USED 1996 CHRYLER TOWN AND COUNTRY LXI MINIVAN I FOUND A CONSUMER ALERT AT WWW.UNSAFEBELTS.COM. THE WEBSITE INDICATED THAT THE VEHICLE WAS EQUIPPED WITH UNSAGE GEN3 BUCKLES THAT COULD RELEASE AT A TIME OF IMPACT. THE SITE ALSO DIRECTED CONSUMERS TO CONTACT THE NHTSB AND FILE THIS REPORT. MY FAMLY HAVE HAD THE VAN ONLY SEVERAL DAYS AND HAVE YET TO EXPERIENCE ANY PROBLEMS WITH THE SEATBELTS, BUT I WANT TO ENSURE MY FAMILY'S SAFETY IF AN ACCIDENT WAS TO HAPPEN. THANK YOU FOR YOUR TIME IN THIS MATTER.

NHTSA complaint #759221 — an unverified report by a vehicle owner.

Ogden, UT

SEAT BELTS:FRONT:ANCHORAGE

CONSUMER HAD SEEN ON NEW ABOUT THE SEAT BELT FAILURE, EVEN THOUGH THAT HAD NOT EXPERIENCED PROBLEM YET, WAS CONCERNED THAT IT COULD HAPPEN TO THIS VEHICLE. HAD CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION.

NHTSA complaint #8005280 — an unverified report by a vehicle owner.

Clinton TWP, MI

SEAT BELTS:FRONT:ANCHORAGE

THE SEAT BELT IN THE INTEGRATED CHILD SAFETY SEATS LOCKS UP AND THE CHILD CANNOT BE REMOVED WITHOUT USING THE EMERGENCY RELEASE. THE LEFT SEAT IS PERMANENTLY STUCK AND THE RIGHT SEAT OCCASIONALLY RELEASES. CHRYSLER HAS RECALLED 1995 AND SOME 1996 MINIVANS FOR THE SAME PROBLEM BUT REFUSES TO PAY FOR REPAIRS TO MY CAR BECAUSE THEY SAY MY CAR WAS BUILT AFTER THOSE INCLUDED IN THE RECALL PERIOD; HOWEVER, THE TAG ON THE CAR SEATS STATES THEY WERE ASSEMBLED IN 1995. WHEN I TOLD THIS TO CUSTOMER SERVICE REPRESENTATIVE SAL PALAZZOLA HE ONLY SAID THAT I WAS NOT IN THEIR COMPUTER FOR A RECALL.

NHTSA complaint #734878 — an unverified report by a vehicle owner.

Farwell, MI

SEAT BELTS

RESTRAINT SYSTEM FAILED. YH

NHTSA complaint #552684 — an unverified report by a vehicle owner.

LOS Altos, CA

SEAT BELTS:FRONT:ANCHORAGE

SEAT BELT ANCHOR CAME OUT OF THE PILLAR HITTING CHILD I, CAUSING FAILURE OF OTHER COMPONENTS.

NHTSA complaint #533597 — an unverified report by a vehicle owner.

Medfield, MA

SEAT BELTS:INTEGRATED CHILD SEAT

CHILD BUILT-IN CSS; WENT TO TAKE CHILD OUT & RELEASED BUTTON FAIL TO WORK;HARNES STRAPS GOT TIGHTER WHEN TRYING TO PULL OVER CHILD'S HEAD. HAD TO USE SCISSORS TO FREE CHILD OUT OF SEAT. WILL BE TAKING VEHICLE TO DEALER.

NHTSA complaint #814931 — an unverified report by a vehicle owner.

ST Louis, MO

SEAT BELTS:INTEGRATED CHILD SEAT

INTEGRATED CHILD SAFETY SEAT NOT FUNCTIONAL; STRAPS WOULD NOT PULL OUT- BOTH WHILE CHILD WAS, AND WAS NOT IN SEAT. HAD TO CUT STRAPS TO RELEASE CHILD.

NHTSA complaint #517588 — an unverified report by a vehicle owner.

Sacremento, CA

SEAT BELTS:INTEGRATED CHILD SEAT

THE CHILD WAS UNABLE TO BE REMOVED FROM THE CHILD SEAT BECAUSE OF THE RETRACTOR MALFUNCTIONED AND TIGHTEND ON THE CHILD INSTEAD OF RELEASING.

NHTSA complaint #812939 — an unverified report by a vehicle owner.

LOS Angeles, CA 1 injured

SEAT BELTS:INTEGRATED CHILD SEAT

TOWN AND COUNTRY LXI, 1996, CSS BUILD IN MODEL, RETRACTOR LOCKED IN PLACE AROUND THE CHILD'S NECK AND COULD NOT REMOVE THE RESTRAINT FROM THE CHILD, A CLAMP THAT DISCONNECTED THE SEAT FROM VEHICLE.

NHTSA complaint #809410 — an unverified report by a vehicle owner.

Canton, MA

SEAT BELTS:FRONT:RETRACTOR

BUILT-IN CSS BELTS TIGHTENS ON IMPACT. EVERY BUMP/HUMP/ROCK OR HOLE IN THE ROAD WILL ACTIVATE THE SEAT BELTS TO THE CSS , THE BELTS HAS TIGHTENED AROUND CONSUMER'S 5 YEAR OLD TOTHE POINTOF PAIN.

NHTSA complaint #809405 — an unverified report by a vehicle owner.

Durham, NC

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

SEAT BELT BUCKLE ALLOWS MISALIGNMENT AS NOT ENGAGE OR NOT TO DISENGAGE.

NHTSA complaint #510977 — an unverified report by a vehicle owner.

Everett, WA

SEAT BELTS:FRONT:WEBBING

POOR PERFORMANCE OF THE PASSENGER SIDE SEAT BELT. TT

NHTSA complaint #976458 — an unverified report by a vehicle owner.

Other 1996 Chrysler Town AND Country problems

← Full 1996 Chrysler Town AND Country report