93 of the
1,411 complaints about the 1996 Chrysler Town AND Country are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
97,642 miles.
TL*THE CONTACT OWNS A 1996 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING 15 MPH. WHEN THE BRAKES WHERE APPLIED, THE CONTACT HEARD A POP AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE VEHICLE WAS TOWED. THE DEALER STATED THAT THE BRAKE HOSES WERE NOT STANDARD PARTS DUE TO THE MODIFICATION OF THE BRAKES FOR MEDICAL HANDICAP PURPOSES. THERE WERE TWO HOLES IN THE HOSES BECAUSE THE PARTS WERE NOT STANDARD, WHICH CAUSED THE BRAKE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 75,000.
NHTSA complaint #10193859 — an unverified report by a vehicle owner.
at 81,285 milesEden Prairie, MN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
FAILURE OF BOTH REAR BRAKE HYDRAULIC LINES CAUSING SUDDEN LOSS OF BRAKE FLUID MAKING EMERGENCY BRAKE ONLY OPERABLE STOPPING DEVICE. SAVED OLD LINES. BOTH LINES APPEAR TO HAVE RUSTED THROUGH. MECHANIC BELIEVES PROBLEM IS WITH DESIGN IN HOW LINES ARE ROUTED ABOVE GAS TANK APPROXIMATELY TWO FEET AHEAD OF LEFT REAR WHEEL. THE POSITION OF THE LINES ALLOWS ROAD SALT AND OTHER CORROSIVES TO BE COLLECTED ON THE STEEL SURFACE OF THE HYDRAULIC LINES, THUS LEADING TO THEIR EMINENT FAILURE. PLEASE NOTE LOW MILEAGE OF VEHICLE. MECHANIC REPAIRED VEHICLE BY INSTALLING NEW LINES, BUT ROUTED THEM IN A POSITION LESS SUSCEPTIBLE TO CORROSION. FAILURE WAS PRECEDED BY NOTICEABLE LEAKING OF BRAKE FLUID ON GARAGE FLOOR. ULTIMATE FAILURE OCCURRED WHEN VEHICLE WAS BROUGHT IN FOR INSPECTION/REPAIR. LINES BURST WHEN MECHANIC TESTED BRAKES BY PRESSING HARD ON BRAKE PEDAL WHILE IT WAS PARKED. BRAKE FLUID SPILLED OUT ALL OVER SERVICE FLOOR. ACTUAL REPAIR COST: $289.02.*JB
NHTSA complaint #10132671 — an unverified report by a vehicle owner.
at 114,000 milesPeachtree City, GA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONTINUALLY WEAK BRAKES, CAUSING DANGEROUSLY LONG STOPPING DISTANCES, INTERMITTENT PEDAL GOING TO FLOOR, OUTER FRONT DISC BRAKE PAD WEARS OUT BETWEEN 10000 AND 15000 MILES INNER PAD ALWAYS IN EXCELLENT CONDITION. REPLACED CALIPERS AND ATTACHMENT HARDWARE, BLEED BRAKES. SIMILAR COMMENTS BY OTHER OWNERS IN WEB SEARCHES. OLD PARTS INSTALLED PROBLEM NOT RECTIFIED.
NHTSA complaint #10104116 — an unverified report by a vehicle owner.
Cupertino, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
OUTSIDE BRAKE DISC PADS PREMATURELY WORN, INSIDE PADS VIRTUALLY UNTOUCHED. REPLACED ALL PADS, ONE DISC, AND TURNED OTHER DISC. THE ACTUAL PROBLEM IS CAUSED BY EXTREMELY POORLY DESIGNED CALIPERS. OUTSIDE PAD IN CONSTANT CONTACT WITH DISK. RELEASING BRAKE PEDAL DOES NOT REMOVE PAD AWAY FROM DISK. THIS SPECIFIC PROBLEM IS NOT CAUSED BY A MALFUNCTIONING PART, AS FAR AS I CAN SEE. THE ENTIRE CALIPER DESIGN APPEARS TO BE FLAWED.
NHTSA complaint #10080375 — an unverified report by a vehicle owner.
at 131,000 milesWaconia, MN
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED.
NHTSA complaint #10079478 — an unverified report by a vehicle owner.
Olathe, KS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.
NHTSA complaint #10071803 — an unverified report by a vehicle owner.
Olathe, KS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.
NHTSA complaint #10071803 — an unverified report by a vehicle owner.
Olathe, KS
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.
NHTSA complaint #10071803 — an unverified report by a vehicle owner.
Pompano Beach, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES ABS SYSTEM ACTIVATED AND DEACTIVATED INTERMITTENTLY. ABS LIGHT FLASHED ON THE DASHBOARD. CONSUMER TOOK VEHICLE TO THE DEALER FOR ANALYSIS, AND MECHANIC REPLACED THE SENSOR.
NHTSA complaint #10054063 — an unverified report by a vehicle owner.
Saint Pete Beach, FL
SERVICE BRAKES, HYDRAULIC
CONSUMER STATES BRAKES WEAR OUT PREMATURELY. WHEN BRAKES ARE REPLACED AN ODOR IS PRODUCED.
NHTSA complaint #10042334 — an unverified report by a vehicle owner.
Fort Mitchell, ALFire
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE REAR BRAKES CAUGHT ON FIRE WHICH ALSO CAUSED THE FLOOR OF THE VEHICLE TO CATCH ON FIRE. THE CONSUMER WAS ABLE TO EXIT THE ROADWAY AND THE FIRE WAS EXTINGUISHED. THE INSURANCE COMPANY RECOMMENDED A SHOP TO MAKE REPAIRS. THE SHOP ONLY REPLACED THE BRAKES AND FUEL TANK. THE VEHICLE TWO REAR TIRES WERE ALSO BURNED IN THE FIRE. *AK *CB *NLM
NHTSA complaint #10026789 — an unverified report by a vehicle owner.
Bronx, NY
PARKING BRAKE
WHEN THE VEHICLE ACCELERATED, A LOUD NOISE CAME FROM UNDERNEATH THE VAN AND THEN THE WHEELS LOCKED UP, WHICH PREVENTED THE VAN FROM MOVING. AFTER THE TECHNICIAN LOOKED OVER THE VAN, HE IDENTIFIED THE "PARKING MECHANISM" AS THE CAUSE.
NHTSA complaint #10015625 — an unverified report by a vehicle owner.
Yakima, WA
PARKING BRAKE
THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE EMERGENCY PARKING BRAKE ENGAGED.
NHTSA complaint #10014777 — an unverified report by a vehicle owner.
Middleboro, MA
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.
NHTSA complaint #10009273 — an unverified report by a vehicle owner.
Renfrew, CD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER NOTICE AFTER DEPRESSING THE BRAKES VEHICLE WENT INTO EXTENDED STOPPING DISTANCE. VEHICLE WAS SERVICE TECHNICIAN NOTICE BRAKE LINE HAD BLOWN OUT AND WAS CORROSION. PLEASE PROVIDE FURTHER INFORMATION. TS
NHTSA complaint #8023229 — an unverified report by a vehicle owner.
Dayton, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER STATES THAT BOTH BRAKE LINES RUSTED CAUSING EXTENED STOPPING. TS
NHTSA complaint #8021628 — an unverified report by a vehicle owner.
Oral Vally, AZ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY SPEED CONSUMER CAN HEAR CLUNKING NOISES IN STEERING COLUMN. IT COULD CAUSE CONSUMER TO HAVE STEERING PROBLEMS. DEALER NOTIFIED.*AK CONSUMER STATES THAT STEERING WHEEL MAKES GROWLING NOISE WHEN TURNING DUE TO RACK AND PINON FAILURE. STEERING MAKES SCHRUCHING NOISE WHEN TURNING RIGHT AND DEALER LUBERCATE STEERING SHAFT. THE REAR BRAKES MADE A NOISE. THE DRIVER SIDE DOOR WAS HARD TO CLOSE. THE LEFT SLIDING DOOR WAS RUBBING ON THE BODY WHEN SHUT
NHTSA complaint #8016316 — an unverified report by a vehicle owner.
SAN Jose, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE HAD BEEN DRIVING APPROXIMATELY 30 MILES ON THE FREEWAY. AS SHE WAS EXITING THE FREEWAY, SHE STEPPED ON THE BRAKE PEDDLE TO SLOW DOWN NORMALLY. SHE FELT PRESSURE FROM THE PEDDLE, BUT THEN THE PEDDLE WENT ALL THE WAY DOWN WITH NO EFFECT. SHE PUMPED THE PEDDLE AT LEAST ONE MORE TIME, BUT AGAIN IT WENT ALL THE WAY DOWN WITH NO EFFECT. SHE THEN HAD TO CONCETRATE ON AVOIDING OTHER CARS, BUT FINALLY REAR ENDED A TRUCK. AFTER THE MINIVAN WAS REPAIRED, WE HAD THE BRAKES INSPECTED BY TWO SERVICE CENTERS. THE SECOND SERVICE CENTER IS THE ONE LISTED IN THE REPORT AND IS THE ONE THAT REGULARLY SERVICES OUR MINIVAN. WE ARE WONDERING WHAT COULD CAUSE THIS TYPE OF BRAKE FAILURE AND IF THERE ARE ANY OTHER SIMILAR INCIDENCES THAT HAVE BEEN REPORTED?
NHTSA complaint #734287 — an unverified report by a vehicle owner.
Lakewood, AK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES SQUEAKED, TRANSMISSION SLIPS OUT OF GEAR WHEN COMING TO A STOP AND THE TRANSMISSION PUMP IS LEAKING, SOMETIME DO NOT SHIFT INTO HIGH GEAR, INSPECT ENGINE AND DISCOVERED EXCESSIVE DRIPPING FROM THE VICINITY OF THE FUEL INJECTION SYSTEM. INTAKE MANIFOLD GASKET WAS LEAKING/REPAIRED.
NHTSA complaint #9006471 — an unverified report by a vehicle owner.
Bellevue, WA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE EXPERIENCED PROBLEMS WITH ABS LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING, CHRYSLER CHANGED THE CLOCK SPRING, NOW EVERYTHING IS OK.
NHTSA complaint #759347 — an unverified report by a vehicle owner.
Belbiderg, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN DRIVING ABOUT ANY MPH COULD STEP ON BRAKE PEDAL, BUT VEHICLE WILL KEEP ROLLING, AND PEDAL WILL GO TO THE FLOOR. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8001725 — an unverified report by a vehicle owner.
EL Paso, TX
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #747772 — an unverified report by a vehicle owner.
Saint Pete, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE REAR AND FRONT BRAKES WERE FIXED, THE ROTORS WERE PULSATING AND WAS FIXED.
NHTSA complaint #561765 — an unverified report by a vehicle owner.
Evansville, INCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE FAILURE APPROACHING INTERSECTION WENT THROUGH RED LIGHT AVOIDED COLLISION WITH TRAFFIC JUMPED CURB ENTERED PARKING LOT AND SIDESWIPED POLE IN DRIVE THROUGH BEFORE FINALLY STOPPING. COULD HAVE KILLED SOMEONE OR MYSELF AND WIFE. WIFE WAS DRIVING. DEALER AND CHRYSLER SPECIAL INVESTGATOR COULD FIND NOTHING WRONG WITH BRAKES!! POLICE REPORT ON FILE # 420920 EVANSVILLE IN. DO NOT FEEL CONFIDENT IN DRIVING THIS VECHICLE UNTIL CAUSE IS DETERMINED AND FIXED!!!
NHTSA complaint #747113 — an unverified report by a vehicle owner.
SAN Bernardino, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MULTIPLE FAILURES IN OTHER AREAS OF THE VEHICLE NOT LISTED. NO SAFETY DEFEC TLISTED.
NHTSA complaint #743008 — an unverified report by a vehicle owner.
SAN Bernardino, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
MULTIPLE FAILURES IN OTHER AREAS OF THE VEHICLE NOT LISTED. NO SAFETY DEFEC TLISTED.
NHTSA complaint #743008 — an unverified report by a vehicle owner.
SAN Jose, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY WIFE HAD BEEN DRIVING APPROXIMATELY 30 MILES ON THE FREEWAY. AS SHE WAS EXITING THE FREEWAY, SHE STEPPED ON THE BRAKE PEDDLE TO SLOW DOWN NORMALLY. SHE FELT PRESSURE FROM THE PEDDLE, BUT THEN THE PEDDLE WENT ALL THE WAY DOWN WITH NO EFFECT. SHE PUMPED THE PEDDLE AT LEAST ONE MORE TIME, BUT AGAIN IT WENT ALL THE WAY DOWN WITH NO EFFECT. SHE THEN HAD TO CONCETRATE ON AVOIDING OTHER CARS, BUT FINALLY REAR ENDED A TRUCK. AFTER THE MINIVAN WAS REPAIRED, WE HAD THE BRAKES INSPECTED BY TWO SERVICE CENTERS. THE SECOND SERVICE CENTER IS THE ONE LISTED IN THE REPORT AND IS THE ONE THAT REGULARLY SERVICES OUR MINIVAN. WE ARE WONDERING WHAT COULD CAUSE THIS TYPE OF BRAKE FAILURE AND IF THERE ARE ANY OTHER SIMILAR INCIDENCES THAT HAVE BEEN REPORTED?
NHTSA complaint #734287 — an unverified report by a vehicle owner.
Ballston Lake, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC