FaultScore

1996 Chrysler Town AND Country window and wiper problems

85 of the 1,411 complaints about the 1996 Chrysler Town AND Country are about the glass, mirrors and wipers — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 73,000 miles.

A

85

Complaints

0

Crashes

1

Fires

2

Injuries

Exactly what failed

Windshield Wiper/Washer 44 51.8%
Motor 10 11.8%
Power Window Devices AND Controls 8 9.4%
Windshield 6 7.1%
Switch/Wiring 5 5.9%
Exterior 2 2.4%
Rearview Mirrors/Devices 2 2.4%
Glass, Side/Rear 1 1.2%
Defroster/Defogger/Hvac System 1 1.2%
Heater Core 1 1.2%

Windows, Mirrors & Wipers across every Chrysler Town AND Country year

1994 15 3.0%
1996 85 17.1%
1997 38 7.6%
1998 10 2.0%
1999 13 2.6%
2000 12 2.4%
2001 45 9.0%
2002 16 3.2%
2003 17 3.4%
2005 30 6.0%
2006 24 4.8%
2008 64 12.9%
2009 11 2.2%
2010 33 6.6%
2011 20 4.0%
2012 25 5.0%
2013 23 4.6%
2014 17 3.4%

What owners said

Filed with NHTSA, in their own words.

Yuba City, CA

VISIBILITY/WIPER

I WAS DRIVING ON THE HIGHWAY IN THE POURING DOWN RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING, I COULD HEAR THE WINDSHIELD WIPER MOTOR STILL GOING BUT THE WIPER ARMS WOULD NOT MOVE. WE HAD PULLED OFF THE HIGHWAY BUT THERE WAS NOTHING AROUND FOR MILES. WE GOT BACK ON THE HIGHWAY AND MY SON WOULD PUSH THE WIPER ARM DOWN WHEN IT HAD WENT TO HIS SIDE SO WE COULD DRIVE A LITTLE FURTHER TO PULL OFF THE FREEWAY IN AN OCCUPIED AREA. IT HAD STOPPED RAINING AND AS WE WERE DRIVING THE ENGINE COMPLETELY DIED ON US, IT WOULD NOT START BACK UP. MY MINIVAN HAD TO BE TOWED FROM A TOWN OVER 50 MILES FROM WHERE WE LIVE. I HAD MY CHILDREN IN THE MINIVAN WITH ME AND IT WAS A REALLY TERRIFYING ORDEAL.

NHTSA complaint #10619029 — an unverified report by a vehicle owner.

Chesterton, IN

VISIBILITY:WINDSHIELD WIPER/WASHER

DRIVERS SIDE STRUT TOWER CORROSION. REAR WIPER MOTOR RUNS TILL BURNED UP. REAR WIPER RUNS INTERMITTENT (GHOSTING) ON ITS OWN. FRONT WIPER DOES THE SAME. VEHICLE OCCASIONALLY BUCKS AT VARIOUS SPEEDS WITH NO CODES.

NHTSA complaint #10226349 — an unverified report by a vehicle owner.

at 70,000 miles Carlsbad, CA

VISIBILITY:WINDSHIELD WIPER/WASHER

HE OWNS A 1996 CHRYSLER, TOWN& COUNTRY, ONLY OWNER WITH 70,000 MILES ON THE VEHICLE. STEERING WHEEL POPPED OFF, MOSTLY WHEN TURNING THE WHEEL TO LEFT. THIS HAPPENED OFTEN SINCE 2005. ALSO, FRONT AND BACK WINDSHIELD WIPERS CAME ON AT SEPARATE TIMES WHEN IT WAS IN OFF POSITION FOR ABOUT ONE AND HALF YEAR.

NHTSA complaint #10148519 — an unverified report by a vehicle owner.

at 76,000 miles Gilbert, AZ

VISIBILITY:WINDSHIELD WIPER/WASHER

INTERMITTENTLY THE WINDSHIELD WIPERS STOPPED WORKING. THE PROBLEM HAS OCCURRED FIFTY TIMES IN A YEAR AND A HALF. THE DEALER HAD EXAMINED THE WIPERS. *JB THE LEFT FRONT WINDOW WAS INOPERATIVE, THE REGULATOR ASSEMBLY WAS REPLACED.

NHTSA complaint #10074204 — an unverified report by a vehicle owner.

at 76,000 miles Gilbert, AZ

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

INTERMITTENTLY THE WINDSHIELD WIPERS STOPPED WORKING. THE PROBLEM HAS OCCURRED FIFTY TIMES IN A YEAR AND A HALF. THE DEALER HAD EXAMINED THE WIPERS. *JB THE LEFT FRONT WINDOW WAS INOPERATIVE, THE REGULATOR ASSEMBLY WAS REPLACED.

NHTSA complaint #10074204 — an unverified report by a vehicle owner.

Olathe, KS

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS ACTIVATED USUALLY AFTER A TURN WAS COMPLETED. THIS AFFECTED VISIBILITY OF OTHER VEHICLES. ALSO BRAKES AND TRANSMISSION FAILED. DEALER REPLACED FOUR TIMES THE MULTI FUNCTION SWITCH/ BRAKE PADS/ ROTORS, AND DRUMS; TRANSMISSION WAS REPLACED TWICE IN THE LAST TWO YEARS, ALL AT CONSUMER'S EXPENSE.

NHTSA complaint #10071803 — an unverified report by a vehicle owner.

Lewisville, TX

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THIS VAN HAS BEEN NOTHING BUT A FAILURE SINCE I BOUGHT IT. I HAVE KEPT UP THE OIL CHANGES AND MAINTENANCE AS NEEDED. THE PAINT IS COMING OF OFF THE GRILL AND THE PAINT ON THE REST OF THE VAN IS NOT HOLDING UP. I HAVE REPLACED: TIMING BELT 3 TIMES POWER STEERING PUMP ONCE THE THERMOSTAT TWICE THE RELAY SWITCH THREE TIMES AND IT STILL DOES NOT WORK THE RELAY ON THE MOTOR ONCE THE AIR CONDITIONING IS FAILING IN THE FRONT THE REAR DOOR LOCK ON THE PASSENGER SIDE DOESN'T WORK MY TRANSMISSION IS GOING OUT VERY SOON I AM A SINGLE PARENT IN A LARGE METROPLEX. I NEED MY CAR TO GET TO WORK. I CANNOT AFFORD TO BUY ANOTHER CAR NOW.

NHTSA complaint #10069822 — an unverified report by a vehicle owner.

Kalamazoo, MI

VISIBILITY:WINDSHIELD

WHY IS THERE NO RECALL FOR THE TRANSMISSION PROBLEMS WITH SO MANY COMPLAINTS? WE CANNOT GET IT TO GO AT A STOP SIGN OR TURNING A CORNER, WHICH IS VERY DANGEROUS, AND HAVE SEEN NUMEROUS OTHER COMPLAINTS OF THIS NATURE. THE WINDSHIELD WIPERS STILL GO ON INTERMITANTLY SURPRISING THE DRIVER.

NHTSA complaint #10071223 — an unverified report by a vehicle owner.

at 53,454 miles Fort Myers, FL

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS CEASED TO FUNCTION UNEXPECTEDLY. WAS ABLE TO START BY USING WINDSHIELD WASHER FUNCTION. THIS WAS A TEMPORARY SOLUTION AS WIPERS ONLY OPERATED FOR TWO OR THREE CYCLES. STARTING OR STOPPING SELECTION SWITCH DID NOT CORRECT THE DEFECTIVE OPERATION.

NHTSA complaint #10062626 — an unverified report by a vehicle owner.

at 87,508 miles Santa FE, NM

VISIBILITY:WINDSHIELD WIPER/WASHER

WINDSHIELD WIPERS BECAME INOPERABLE AND RESULTED IN POOR VISIBILITY FOR THE CONSUMER WHILE DRIVING. DEALER INDICATED THIS VEHICLE WAS NOT RECALLED.

NHTSA complaint #10061777 — an unverified report by a vehicle owner.

Mount Vernon, WA

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

(I BELIEVE THIS IS A SAFETY ISSUE.) I HAVE A 1996 CHRYSLER TOWN & COUNTRY. THE WINDSHIELD WIPERS TURN ON AT WILL. STRAIGHT ROAD, RIGHT TURNS, LEFT TURNS - THEY JUST TURN ON FOR NO REASON AT ALL. IT IS VERY STARTLING. MY LOCAL DEALERSHIP SAID THEY'RE WELL AWARE OF THE PROBLEM, HAVE ALWAYS KNOWN ABOUT IT, BUT IT'S MY PROBLEM WHICH I CAN TAKE CARE OF AT MY OWN EXPENSE. I THINK PERHAPS IT SHOULD BE LOOKED AT AS A RECALL/SAFETY ISSUE. YOUR FORM ASKS FOR AN INCIDENT DATE WHICH I WILL PUT DOWN, BUT THIS IS AN ON-GOING *DAILY* ISSUE. THE DATE I PUT IS THE DATE I PURCHASED THE CAR.

NHTSA complaint #10053067 — an unverified report by a vehicle owner.

Seattle, WA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

PROBLEMS GETTING WINDSHIELD WIPERS REPAIRED AS WELL AS PROBLEMS WITH COST OF REPAIRS. *MR *SCC

NHTSA complaint #10047762 — an unverified report by a vehicle owner.

SAN Antonio, TX

VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES

INTERMITTENTLY WINDSHIELD WIPERS BECOME INOPERABLE, OBSTRUCTING THE DRIVER'S VIEW. DEALER NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #10021928 — an unverified report by a vehicle owner.

at 69,500 miles Etters, PA

VISIBILITY:WINDSHIELD WIPER/WASHER

THREE FAILURES BETWEEN 40000-69,500 MILES! WINDSHIELD WIPERS ARE ERRATIC. SOME TIMES OPERATE BY THEMSELVES, WON'T RETURN TO NORMAL POSITION, ETC. PAID DEALER TO REPAIR DEFECTIVE SWITCH THE FIRST TIME, 'DEFECTIVE' MOTOR THE SECOND TIME, AND NOW HAVE EXACT SAME PROBLEM AGAIN. I REFUSE TO PAY FOR REPAIRS THIRD TIME. OBVIOUSLY A FACTORY DEFECT. ---DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS----769749.

NHTSA complaint #10008561 — an unverified report by a vehicle owner.

Middleboro, MA

VISIBILITY:GLASS, SIDE/REAR

THE REAR WINDOW SHATTERED.

NHTSA complaint #10009272 — an unverified report by a vehicle owner.

Garner, NC

VISIBILITY:WINDSHIELD

WINDSHIELD WIPER WORK INTERMITTENT DURING USE. WHEN WIPERS ARE NOT TURN ON WIPER WOULD COME ON WITH OUT ANY INDICATION. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA complaint #10006060 — an unverified report by a vehicle owner.

Eldridge, IA

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

CONSUMER STATES WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPER COMES ON SPORADICALLY. PLEASE PROVIDE ANY ADDITIONAL INFOMATION. TS

NHTSA complaint #10004182 — an unverified report by a vehicle owner.

ST. Paul, MN

VISIBILITY:WINDSHIELD WIPER/WASHER

FRONT WINDSHIELD WIPERS ACTIVATE FOR NO REASON. SOMETIMES THEY ACTIVATE WHEN YOU SIGNAL A TURN. MOST OF THE TIME THEY JUST COME ON WHEN THEY JOLLY WELL DECIDE TO. RIGHT SLIDING DOOR LOCKS HAVE FAILED TWICE. I HAVE ATTEMPTED TO GET THEM REPAIRED BUT HAVE FAILED AGAIN AFTER EACH REPAIR.

NHTSA complaint #765477 — an unverified report by a vehicle owner.

Mccook Lake, SD

VISIBILITY:WINDSHIELD WIPER/WASHER

MY CRUISE CONTROL IS INTERMITTENT, MY AIRBAG LIGHT COMES ON INTERMITTENLY, MIGHT WINDSHIELD WIPERS COME ON INTERMITTENTLY. HORN SPORADICALLY DOES NOT WORK.

NHTSA complaint #760426 — an unverified report by a vehicle owner.

ST Charles, MO

VISIBILITY:WINDSHIELD

FRONT WINDSHIELD WAS CRACKED DUE TO WINDSHIELD HEATER MOLDING HAVING MANY BURN SPOTS. *AK THE SERVICE TECHNICIAN STATED THAT THE VEHICLE COULD HAVE CAUGHT ON FIRE. *SCC

NHTSA complaint #8005792 — an unverified report by a vehicle owner.

ANN Arbor, MI 1 injured

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

UPON STARTING VEHICLE POWER OPERATED WINDOW ON DRIVER'S SIDE AUTOMATICALLY GOES DOWN FACING THE GROUND. AT NIGHT CONSUMER THINKS NOTHNG IS BEHIND WHEN ACTUALLY LOOKING AT THE GROUND. CONSUMER FEELS THIS IS DANGEROUS. FRONT DRIVERS SEAT AUTOMATICALLY RECLINES BACK WHILE DRIVING. ONCE A SMALL CHILD WAS PINNED IN BEHIND FRONT SEAT AND THE BACK SEAT. WINDSHIELD WIPERS WORK INTERMITTENTLY, SOMETIMES THEY COME ON AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8005344 — an unverified report by a vehicle owner.

ANN Arbor, MI 1 injured

VISIBILITY:WINDSHIELD WIPER/WASHER

UPON STARTING VEHICLE POWER OPERATED WINDOW ON DRIVER'S SIDE AUTOMATICALLY GOES DOWN FACING THE GROUND. AT NIGHT CONSUMER THINKS NOTHNG IS BEHIND WHEN ACTUALLY LOOKING AT THE GROUND. CONSUMER FEELS THIS IS DANGEROUS. FRONT DRIVERS SEAT AUTOMATICALLY RECLINES BACK WHILE DRIVING. ONCE A SMALL CHILD WAS PINNED IN BEHIND FRONT SEAT AND THE BACK SEAT. WINDSHIELD WIPERS WORK INTERMITTENTLY, SOMETIMES THEY COME ON AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8005344 — an unverified report by a vehicle owner.

Merietta, GA

VISIBILITY:REARVIEW MIRRORS/DEVICES

AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASH. ALSO, CRUISE CONTROL AND HORN ARE INOPERATIVE. *AK SERPENTINE BELT FAILED. TENSIONER BELT FAILED AND WAS REPLACED. MIRROR LIGHT IS OUT. DEALER REPLACED THE FAULTY CLOCKSPRING.

NHTSA complaint #8002491 — an unverified report by a vehicle owner.

Sheboygan Falls, WI

VISIBILITY:WINDSHIELD WIPER/WASHER

WHILE DRIVING WINDSHIELD WIPERS WOULD COME ON BY THEMSELVES. ALSO, HAPPENED INTERMITTENTLY, AN DWHEN VEHICLE WAS PARKED AND TURNED OFF. DEALER CONTACTED.PLEASE ADD VIN.

NHTSA complaint #8002149 — an unverified report by a vehicle owner.

Tucson, AZ

VISIBILITY:WINDSHIELD WIPER/WASHER

BOTH PROBLEMS ARE PERENNIAL, IN FORM I COULD NOT SPECIFY. AIR BAG LIGHT IS ALWAYS ON AND MAY FAIL IN AN ACCIDENT; HORN, BY NOT WORKING MAY NOT PREVENT AN ACCIDENT, IT ALMOST HAPPENED ONCE ALREADY; CRUISE CONTROL IS AN INCONVENIENCE NOT HAVING. WIPERS GO ON BY THEMSELVES, SPECIALLY WHEN TURNING ON THE BLINKERS. AT TIMES WIPERS DON'T STOP AND MAY DIVERT YOUR ATTENTION FROM TRAFFIC, IT COULD BE A DANGEROUS SITUATION.

NHTSA complaint #753316 — an unverified report by a vehicle owner.

Shawnee, KS

VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING

OUR PROBLEM RESIDES (AS WE'VE BEEN TOLD BY THE LOCAL CHRYSLER DEALER AND NUMEROUS MECHANICS) WITHIN THE STEERING COLUMN IN THE WINDSHIELD WIPER ACTIVATOR SWITCH. I CAN'T TELL YOU HOW MANY TIMES THE WIPERS COME ON (NOT TURNED ON) ALL BY THEMSELVES WHEN YOU TURN THE KEY TO START THE ENGINE. TO COMPOUND THE PROBLEM, THEY USUALLY DON'T WANT TO TURN OFF EITHER, DESPITE REPEATED ATTEMPTS AT TURNING THE SWITCH ON & OFF AND EVEN SHUTTING OFF AND RE-STARTING THE ENGINE NUMEROUS TIMES. EVENTUALLY, YOU CAN GET THEM TO SHUT OFF. WE HAVE DISCUSSED THIS PROBLEM WITH FRIENDS AND ACQUAINTENCES WHOM ALSO OWN CHRYSLER, DODGE AND/OR PLYMOUTH MINI-VANS AND MOST OF THEM REPORT THE SAME PROBLEM. EVERY CHRYSLER DEALER SERVICE MANAGER AND REPAIR SHOP MECHANIC I'VE TALKED TO IS WELL ACQUAINTED WITH THIS SAME PROBLEM. THE PROBLEM HAS NOW PROGRESSED INTO WHAT I NOW CONSIDER A SAFETY ISSUE. THIS SAME ELECTRICAL SNAFU IN THE STEERING COLUMN IS NOW AFFECTING THE ELECTRONICS (I'M GUESSING) WHICH CONTROL THE SHIFTING IN THE AUTOMATIC TRANSMISSION. IF, WHILE YOU ARE DRIVING, IT BEGINS TO RAIN, AND YOU TURN ON THE WINDSHIELD WIPERS; THE TRANSMISSION WILL SHIFT DOWN INTO LOW GEAR. THIS IS ESPECIALLY HAZARDOUS AT HIGHWAY SPEEDS ON WET PAVEMENT. IT WILL NOT SHIFT OUT OF LOW UNLESS YOU BRING THE VEHICLE TO A COMPLETE STOP; SHUT OFF THE ENGINE AND RE-START IT. ONCE AGAIN, NOT A SAFE MANEUVER ALONG A BUSY HIGHWAY. BEGINNING AGAIN, THE VEHICLE WILL SHIFT BACK INTO LOW AS SOON AS YOU ACHIEVE SUFFICIENT GROUND SPEED FOR THE TRANSMISSION TO REACH "DRIVE". NEEDLESS TO SAY, WHO KNOWS HOW MUCH DAMAGE OR STRAIN AND WEAR THIS IS PLACING ON THE TRANSMISSION NEEDLESSLY. FIRST AND FOREMOST, I SEE THIS MORE AND MORE, NOT JUST AN INCONVENIENCE, BUT A REAL SAFETY ISSUE WITH THIS VEHICLE. MY WIFE IS AFRAID TO DRIVE THIS MINI-VAN IF RAIN OR SNOW IS FORECASTED FOR THEDAY. I'D BE VERY INTERESTED TO HEAR YOUR THOUGHTS AND WOULD APPRECIATE A REPLY IF POSSIBLE.

NHTSA complaint #752329 — an unverified report by a vehicle owner.

Vance AFB, OK

VISIBILITY:WINDSHIELD WIPER/WASHER

WHILE DRIVING DOWN THE ROAD THE WINDSHIELD WIPERS STARTED WITHOUT WARNING AND THERE WAS NO WAY TO STOP THEM . ON NUMEROUS OCCAISIANS THIS HAPPENS AND WHEN YOU USE THE INTERMITTEN FEATURE THE WIPERS STOP ANYWHERE ON THE WINDSHIELD, NOT AT THE BOTTOM AS NEEDED. I KNOW OF TWO OTHER PEOPLE WITH CHRYSLER VANS WHO HAVE IDENTICAL PROBLEMS WITH THE WIPERS. PLEASE INVESTIGATE AND GET CHRYSLER TO CORRECT THIS SAFETY DEFICIENCY.

NHTSA complaint #743677 — an unverified report by a vehicle owner.

EL Paso, TX

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NO SUMMARY LISTED FOR ABOVE VEHICLE.

NHTSA complaint #747772 — an unverified report by a vehicle owner.

Fairfax, VA

VISIBILITY:WINDSHIELD WIPER/WASHER

AIR BAG LIGHT PERMANENTLY ON DUE TO FAILED CLOCK SPRING ASSEMBLY, AIR BAGS DISABLED, ALSO AFFECTED HORN AND CUISE CONTROL. VEHICLE SUFFERS FROM UNUSUAL POWER DRAINS/FLUCTUATIONS, BATTERY REPLACED 3 TIMES WITHIN 3 1/2 YEARS. ELECTRONIC DOOR LOCKS (FOUR DOORS) FREQUENTLY FAIL, CAN ONLY SERVICE WHEN FAILURE IS CONSISTENT. VEHICLE OCCASIONALLY STALLS (ABRUPTLY) AT ANY SPEED, THROTTLE SYSTEM SERVICED A FEW TIMES (OUTSIDE OF TUNE-UPS) WITH LITTLE BENEFIT. FRONT AND REAR WINDSHIELD WIPERS ACTIVATE BY THEMSELVES QUITE OFTEN (BUT NEVER AT THE SERVICE SHOP/DEALERSHIP), WITH NO SET PATTERN, MULTIFUNCTION SWITCH REPLACED TWICE. ALL PROBLEMS EXCEPT FOR AIR BAG (CUSTOMER PAID FOR REPAIR AS WELL AS FOR OTHER PROBLEMS) STILL PERSIST.

NHTSA complaint #740424 — an unverified report by a vehicle owner.

Uniontown, OH

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

AUTOMATIC TRANSMISSION OCCASIONALLY WOULD NOT SHIFT INTO OVERDRIVE. OFTEN OCCURRED AFTER DECELERATION FROM HIGHWAY SPEEDS. ONLY WAY TO KNOW WAS TO OBSERVE ENGINE RPM. SOMETIMES COULD RESET BY PULLING OFF TO SIDE OF ROAD AND TURNING ENGINE OFF FOR A FEW MINUTES, THEN RE-START. FIRST REMANUFACTURED TRANSMISSION ALSO HAD PROBLEMS. SECOND HAS BEEN OKAY. WIPERS ON INTERMITTENT SETTINGS WOULD WIPE SEVERAL TIMES IN A ROW, THEN NOT WIPE FOR AN EXTENDED PERIOD. CREATED VISIBILITY PROBLEMS. FIRST REPAIR REPLACED MULTIFUNCTION SWITCH. THIS DIDN'T SOLVE PROBLEM. SECOND REPAIR REPLACED WIPER MOTOR. NOTICED THAT THE HEATER WAS NOT WORKING. SHOP DETERMINED THE EVAPORATOR WAS NOT WORKING CORRECTLY DUE TO LEAKS. ONLY WAY TO REPLACE EVAPORATOR IS TO REMOVE INSTRUMENT PANEL; VERY EXPENSIVE AND TIME CONSUMING.

NHTSA complaint #739853 — an unverified report by a vehicle owner.

Other 1996 Chrysler Town AND Country problems

← Full 1996 Chrysler Town AND Country report