31 of the 378 complaints about the 2000 Chrysler Town AND Country are about the airbag system — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 90,500 miles.
31
Complaints
7
Crashes
1
Fires
6
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06
NHTSA complaint #11150178 — an unverified report by a vehicle owner.
AIR BAGS
IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY
NHTSA complaint #11096589 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10885087 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS STARTED, THE HORN FAILED TO OPERATE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10838880 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT UPON IGNITING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/27/2017
NHTSA complaint #10691531 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER AND PASSENGER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10652862 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG WARNING LIGHT BEGAN FLASHING IN JANUARY 2012; CRUISE CONTROL & STEREO CONTROLS ON STEERING WHEEL QUIT WORKING IN JUNE 2012; HORN QUIT WORKING IN JULY 2012. READ ABOUT RECALL ON 1994 - 2000 MODELS FOR FAULTY CLOCKSPRING.
NHTSA complaint #10473951 — an unverified report by a vehicle owner.
AIR BAGS
2000 CHRYSLER MINIVAN " CLOCK SPRING RECALL #D17 " I WOULD LIKE THE NHTSA TO KNOW THAT CHRYSLER CORPORATION IS NOT FOLLOWING THROUGH THIS SAFETY RECALL PROPERLY I HAVE BEEN TRYING TO HAVE MY VAN 'S CLOCK SPRING RECALL DONE FOR THE LAST 5 MONTHS AND THE DEALERSHIP KEES TELLING ME THAT THE PARTS ARE ON BACK ORDER I CONTACTED A FEW DEALERSHIPS AND THEY ALL TELL ME THAT THE REPLACEMENT PARTS ARE ON BACK ORDER ,NOW MY SELF AND 100'S OF THOUSANDS OF OTHER CHRYSLER MINIVAN OWNERS ARE DRIVING AROUND WITH "NO HORN AND A INOPERATIVE AIR BAG" WHICH IS NOT SAFE AT ALL MY VEHICLE WILL NOT EVEN PASS THE STATE INSPECTION DUE TO THIS CONDITION PLEASE INVESTIGATE THIS.
NHTSA complaint #10273683 — an unverified report by a vehicle owner.
AIR BAGS
1) DRIVING, AND TURNING THE STEERING WHEEL IS WHAT CAUSED THE FAILURE 2)SOMETHING BROKE IN THE STEERING COLUMN. NOW NOTHING WORKS ON THE STEERING WHEEL. THE AIRBAG LIGHT IS ALWAYS ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE, AND THE HORN NO LONGER WORKS. 3) I HAVE NOT BEEN ABLE TO FIX THIS PROBLEM YET.
NHTSA complaint #10259901 — an unverified report by a vehicle owner.
AIR BAGS
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) WAS RELATED TO THE AIR BAG CLOCKSPRING ASSEMBLY. THE TECHNICIAN STATED THAT A DIAGNOSTIC MUST BE PERFORMED TO WARRANT THE RECALL DEFECT REPAIR. THE DIAGNOSTIC TEST COST $90. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A COST ASSOCIATED WITH THE RECALL DEFECT REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 153,000.
NHTSA complaint #10247569 — an unverified report by a vehicle owner.
AIR BAGS
CHRYSLER TOWN AND COUNTRY THAT CAUGHT FIRE BECAUSE OF THE AIR BAGS**NAR**CC THE CONSUMER STATED WHILE DRIVING, HE NOTICED THE AIR BAG LIGHT HAD ILLUMINATED AND SOON AFTER ARRIVING HOME, THE VEHICLE CAUGHT ON FIRE.
NHTSA complaint #10187950 — an unverified report by a vehicle owner.
AIR BAGS
I TOOK MY 2000 CHRYSLER MINI VAN TO THE CONYER, GA DEALERSHIP TO FIND OUT WHY MY AIRBAG LIGHT CAME ON AND MY HORN STOPPED WORKING AND I WAS TOLD BY THE SERVICE MAN THAT I WOULD BE CHARGE $89.00 JUST FOR THEM TO LOOK AT THE PROBLEM. I JUST RECENTLY FOUND OUT THAT THIS IS A MAJOR PROBLEM WITH ALL MINI VANS DATING BACK SEVERAL YEARS AGO. I WAS ALMOST HIT BY ANOTHER VEHICLE BECAUSE MY HORN IN MY VAN WASN'T WORKING. THIS IS A SAFETY ISSUE AND THE MANUFACTURER SHOULD ISSUE A IMMEDIATE RECALL BEFORE SOMEONE GETS KILL.
NHTSA complaint #10160091 — an unverified report by a vehicle owner.
AIR BAGS
2000 CHRYSLER TOWN AND COUNTRY HORN AND AIR BAG DOES NOT WORK. *TS ***NO ANSWER REQUIRED*** THE CONSUMER HAD THE CLOCKSPRING REPAIR PRIOR TO RECEIVING RECALL NOTICE 04V480000. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER.
NHTSA complaint #10148686 — an unverified report by a vehicle owner.
AIR BAGS
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER NOTICED WHILE PRESSING THE HORN IT HAD NO SOUND. THE DRIVER WAS ABLE TO DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CLOCK SPRING NEEDED TO BE REPLACED.. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10107403 — an unverified report by a vehicle owner.
AIR BAGS
RECALL FOR CLOCK SPRING WAS ISSUED. VEHICLE HAS MORE THAN 70,000 MILES. *BF RECALL# 04V480000.
NHTSA complaint #10106614 — an unverified report by a vehicle owner.
AIR BAGS
DEALERSHIP WILL NOT REPAIR RECALL 04V480000 CONCERNING CLOCK SPRING UNLESS THE PART FAILED. THE PROBLEM WAS NOT RESOLVED. ROSS CHRYSLER 828-264-3626. *AK RECALL CAMPAIGN: THE CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND INQUIRED ABOUT THE RECALL LETTER AND THE VEHICLE WAS SERVICED FOR THE RECALL.
NHTSA complaint #10101751 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING CONSUMER'S VEHICLE WAS INVOLVED IN A CRASH. IT WAS HIT BY ANOTHER VEHICLE WHICH WAS MOVING AT 60 MPH. HOWEVER, UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER HAD RECEIVED A LETTER OF RECALL FOR THE CLOCK SPRING THE VERY SAME DAY. DRIVER AND PASSENGER SUSTAINED INJURIES. ON THE SAME DAY, CONSUMER RECEIVED A RECALL FOR CLOCK SPRING.
NHTSA complaint #10099272 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE CLOCK SPRING LOST THE CONNECTION TO THE ELECTRICAL SYSTEM. AS A RESULT, HORN, AIR BAGS, AND CRUISE CONTROL BECOME INOPERABLE.
NHTSA complaint #10093969 — an unverified report by a vehicle owner.
AIR BAGS
THE CONSUMER WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS STRUCK FROM THE SIDE AS WELL AS THE FRONT. THE AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10087938 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG SENSOR LIGHT STAYS ON. CONSUMER IS CONCERNED THAT THE AIR BAGS WILL NOT DEPLOY UPON IMPACT. A RECALL WAS ISSUED FOR THE CLOCK SPRING. HOWEVER, THE YEAR WAS NOT INCLUDED.
NHTSA complaint #10083786 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE A 2000 CHRYSLER TOWN AND COUNTRY LIMITED ALL WHEEL DRIVE MINI VAN. I BROUGHT THE VAN IN FOR SERVICE ON JUNE 30TH BECAUSE THE AIRBAG LIGHT WAS STAYING ON , ALSO NOTHING WAS WORKING ON THE STEERING WHEEL. THE RADIO CONTROLS, THE CRUISE CONTROL, THE HORN, AND I PRESUME THE AIRBAG. THE DEALER IS CHARGING ME $500.00 TO REPLACE THE CLOCK SPRING IN THE STEERING WHEEL. THIS IS A ELECTRONIC CONTROL BOX THAT OPERATES EVERYTHING IN THE STEERING WHEEL. THERE SHOULD BE A RECALL ON THIS PART.
NHTSA complaint #10079141 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
AIRBAG WARNING LIGHT ILLUMINATED AND HORN, RADIO AND CRUISE CONTROL FUNCTIONS ON THE STEERING WHEEL STOPPED FUNCTIONING. THIS IS RELATED TO A "CLOCK SPRING" MECHANISM THAT WAS SIMILAR TO PRIOR YEAR RECALLS, BUT NOT INCLUDED IN THE 2000 MY.
NHTSA complaint #10078795 — an unverified report by a vehicle owner.
AIR BAGS
WHILE STARTING UP THE VEHICLE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN TO BECOME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED.
NHTSA complaint #10076015 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CLOCKSPRING HAS FAILED LEAVING ME WITHOUT A HORN AND OPERATIONAL AIR BAG. IN ADDITION THE FUEL PUMP IS ALSO NOT FUNCTIONING PROPERLY. COULD THIS BE RELATED TO THE FUEL INJECTION SYSTEM RECALL?
NHTSA complaint #10072394 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
I HAD A CLICKING IN MY STEERING WHEEL WITH AIR BAG LIGHT GOING ON & OFF THEN IT FINAL STAYED ON. I HAD NO HORN OR CRUISE CONTROL OR RADIO CONTROLS ON STEERING WHEEL. TOOK TO DEALER FOR REPAIR.
NHTSA complaint #10068421 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG LIGHT FLASHES, AIRBAG CONTROLLER AND CLOCKSPRING FAILED, FRONT PASSENGER SIDE PANEL PROTRUDING OUT, AIR BAG TRYING TO DEPLOY. REPAIRS HAD TO BE MADE BY REPLACING THE CLOCKSPRING AND NEW AIRBAG CONTOLLER INSTALLED. *AK THIS WAS ON A TOWN AND COUNTRY - 2000 - CHRYSLER - VAN
NHTSA complaint #10068307 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG LIGHT FLASHES, AIRBAG CONTROLLER AND CLOCKSPRING FAILED, FRONT PASSENGER SIDE PANEL PROTRUDING OUT, AIR BAG TRYING TO DEPLOY. REPAIRS HAD TO BE MADE BY REPLACING THE CLOCKSPRING AND NEW AIRBAG CONTOLLER INSTALLED. *AK THIS WAS ON A TOWN AND COUNTRY - 2000 - CHRYSLER - VAN
NHTSA complaint #10068307 — an unverified report by a vehicle owner.
AIR BAGS
HEAD ON COLLISION WITH ANOTHER VEHICLE AT 35 MPH. BUMPER, HOOD, FENDERS AND STRUTS WERE DESTROYED. AIR BAGS DID NOT DEPLOY. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****742771
NHTSA complaint #10006394 — an unverified report by a vehicle owner.
AIR BAGS
NO SUMMARY. DT
NHTSA complaint #770065 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A MAJOR FRONTAL AUTOMOBILE ACCIDENT, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. APPROXIMATE SPEED OF VEHICLE WAS AT 25 MPH. CONSUMER SUSTAINED SERIOUS INJURIES.
NHTSA complaint #883900 — an unverified report by a vehicle owner.