19 of the 606 complaints about the 2001 Chrysler Town AND Country are about the doors, latches and locks — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 75,000 miles.
19
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK OR UNLOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10682912 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT EXAMINED THE VEHICLE AND DETERMINED THAT THE FUEL INJECTION WIRE HARNESS WAS DEFECTIVE. THE WIRE HARNESS WAS REPLACED BUT THE FAILURE WAS NOT REMEDIED. ALSO, THE CONTACT INDICATED THAT THE REAR HATCH DOOR WOULD ERRONEOUSLY UNLOCK INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10644765 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FACTORY INSTALLED TAPE DECK/CD COMPONENT WOULD NOT OPERATE IN THE PLAY MODE NOR EJECT PROPERLY. IN ADDITION, THE AIR CONDITIONER FAILED TO FUNCTION WHEN ACTIVATED AND THE FAULTY AIR CONDITIONER CONDENSER WAS REPLACED TWICE. BOTH POWER SLIDING DOORS LOCKS ALSO FAILED TO FUNCTION WHICH RESULTED TO THE REPLACEMENT OF THE MOTOR. THE PREVIOUS REPAIRS ON THE VEHICLE WHERE PERFORMED BY AN AUTHORIZED DEALER ON SEPARATE OCCASIONS. RECENTLY, THE CONTACT DISCOVERED TWO RECALLS ASSOCIATED WITH THE PRIOR DEFECTS UNDER NHTSA CAMPAIGN ID NUMBERS: 01I003000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) AND 04V531000 (EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.). THE VIN WAS NOT INCLUDED IN EITHER RECALL CAMPAIGN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #10417061 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE SIDE REAR DOORS WOULD NOT CLOSE OR OPEN USING THE INTERIOR BUTTONS OR THE KEYLESS ENTRY. THE CONTACT ALSO NOTICED THAT IF THE VEHICLE WAS NOT DRIVEN WITHIN 3 DAYS THAT THE BATTERY THE WOULD FAIL. THE FAILURE WAS NOT DIAGNOSED. THE CURRENT MILEAGE WAS 101,000. THE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #10360341 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
POWER LIFT GATE STOPPED WORKING BY REMOTE KEY OR INTERIOR LATCH RELEASE, WILL ONLY OPEN MANUALLY FROM OUTSIDE. THE PROBLEM HAS NOT BEEN REPAIRED OR REPLACED. THE FAILURE OCCURRED WITHIN 50 MILES AFTER WARRANTY EXPIRED.
NHTSA complaint #10265546 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE SLIDING DOOR POWER SLIDING FUNCTION STOPPED WORKING, THEN SHORT TIME LATER THE DOOR WONT OPEN AT ALL, MANUALLY OR POWER. TOOK VAN TO THE DEALER SAID IT NEEDED A NEW LATCH AT A PRICE OF 250.00 DOLLARS PLUS THE COST OF GETTING THE DOOR OPEN AND REPLACING THE LATCH SAME VEHICLE THE POWERLIFT GATE OR REAR DOOR POWER FUNCTION HASN'T WORK SINCE I BOUGHT IT TOOK IT BACK REPLACED THE CONTROL MODULE 3 TIMES STILL DOESN'T DOESN'T WORK.
NHTSA complaint #10265370 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON.
NHTSA complaint #10172396 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERMITTENT AIR BAG LIGHT. APPEARS TO BE CLOCKSPRING. ALSO DRIVER SIDE SLIDING DOOR AUTOMATIC LOCK WON'T WORK.
NHTSA complaint #10163881 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DT*: THE CONTACT STATED THE POWER LIFT GATE DOES NOT ALWAYS LATCH. THE DEALERSHIP ADJUSTED THE LIFT GATE, BUT THE PROBLEM PERSISTS. THERE IS A NHTSA RECALL, # 05V134000, REGARDING THE LIFT GATE LOCK. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
NHTSA complaint #10154449 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE SLIDING DOOR WILL NOT WORK IN COLD WEATHER. IT IS USUALLY WARM IN SOUTHERN LA, BUT IN THE EARLY MORNINGS WHILE TAKING MY CHILDREN TO PRESCHOOL, I COULD NOT GET MY SON'S SLIDING DOOR TO OPEN. IT ALWAYS WORKED WHEN I TOOK IT TO THE DEALER, BUT SEVERAL SCHOOL EMPLOYEES AND OTHERS HAVE SEEN THAT THE DOOR DOES NOT WORK EITHER WITH THE ELECTRONIC KEY, BUTTON ON THE DOOR ITSELF, OR WITH THE OVERHEAD BUTTON LOCATED ABOVE THE DASHBOARD. ODDLY, ALSO ONLY WHEN THE WEATHER IS COOLER, MY HIGH BEAM ON MY DRIVER'S SIDE HEADLIGHT WILL NOT WORK. THE HEADLIGHTS WILL BOTH COME ON, BUT AS SOON AS I DEPRESS THE BUTTON FOR HIGH BEAMS, THE DRIVER'S LIGHT GOES OFF COMPLETELY. IS THERE A CORRELATION SINCE THEY ARE BOTH ON THE DRIVER'S SIDE? PERHAPS SOMETHING ELECTRICAL? WE BOUGHT THE VEHICLE USED LAST SEPTEMBER 2004 AND ALMOST IMMEDIATELY STARTED HAVING PROBLEMS WITH THE SLIDING DOOR AS SOON AS THE WEATHER WAS COOLER. I AM GUESSING AT THE OCTOBER 20/04 DATE, BUT I KNOW I STARTED HAVING PROBLEMS IN OCT OF LAST YEAR SHORTLY AFTER WE'D PURCHASED THE VEHICLE. I HAD PROBLEMS VIRTUALLY EVERY EARLY MORNING IN THE WINTER FROM OCT-FEB, AND THE SAME THING JUST STARTED AGAIN AS THE MORNINGS ARE ONCE AGAIN COOLER (COOLER IN BATON ROUGE MEANS AROUND 45 F). THE DIAGNOSTICS THEY HAVE RUN AT MY CHRYSLER DEALERSHIP KEEP COMING UP EMPTY AND THEY MUST THINK IT'S ALL IN MY HEAD. AT LEAST 2 OTHER MECHANICS FROM WHERE I HAVE MY OIL CHANGED HAVE WITNESSED THE PROBLEMS WITH THE DOORS AND LIGHTS FIRSTHAND, BUT NEVER THOSE AT THE DEALERSHIP. IS THIS HAPPENING TO OTHERS WITH THE SAME MAKE AND MODEL?
NHTSA complaint #10145194 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2001 CHRYSLER TOWN AND COUNTRY, I HAVE A PROBLEM WITH THE POWER SLIDING DOOR, THIS HAS NOW HAPPENED TWICE FIRST TIME FED. 2005 AND NOW DEC. 2005. BOTH TIMES IT HAS HAPPENED IT HAS BEEN COLD, SINGLE DIGIT TEMP. WHEN STARTING THE CAR AND THE POWER SLIDING DOOR IS SHUT, THE MOTER OF THE DOOR KICKS ON AND KEEPS TRYING TO CLOSE THE DOOR, RESULTING FROM THIS, THE DOOR BECOMES AJAR, AND THE AUTO SLIDE DOOR WILL NOT WORK PLUS THE DOOR WILL NOT SHUT THE DOOR LATCH FREEZES IN THE LOCK MODE AND THE DOOR WILL NOT CLOSE!!! THIS HAPPENED WHEN I TURN THE CAR ON, FIRST TIME MY KIDS WERE IN THE CAR THE SECOND TIME NO ONE WAS IN THE CAR AND THE POWER SLIDE DOOR WAS NEVER TOUCHED.
NHTSA complaint #10145082 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE POWER SLIDING SIDE DOOR ON A 2001 CHRYSLER VAN OPENED AUTOMATICALLY AT 60 MPH. THESE DOORS HAVE BEEN FIXED BEFORE AS THEY WOULD OPEN AGAIN AFTER BEING CLOSED BUT THAT ONLY HAPPENED WHEN VEHICLE WAS PARKED. NOW IT IS HAPPENING WHILE DRIVING.
NHTSA complaint #10125228 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE A 2001 TOWN AND COUNTRY MIN VAN WITH POWER SIDE DOORS IN THE REAR SEAT. THE DRIVER SIDE DOOR WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY). CURRENTLY, THE REAR HATCH DOOR BROKE IN THAT IT WON'T PROPERLY OPEN WITH THE KEY. IT MADE NOISE AND OPENED PARTIALLY. THEN, IT WON'T FULLY OPEN OR CLOSE WITH MOTOR. MANUAL MANIPULATION WILL EVENTUALLY GET GATE OPEN/CLOSED.
NHTSA complaint #10118053 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE A 2001 TOWN AND COUNTRY MINIVAN WITH POWER SIDE DOORS IN THE REAR SEAT. BOTH DOORS HAVE FAILED -- THEY WOULD NOT OPEN PROPERLY (MORE HEAVY TO OPEN MANUALLY) WITH THE POWER AND AS A RESULT WERE VERY HEAVY TO USE MANUALLY. (THIS COST ME CLOSE TO $1,000 TO REPAIR; SOME SORT OF MOTOR PROBLEM). NOW THE REAR HATCH DOOR IS ALSO BROKEN AND WILL NOT PROPERLY OPEN BUT JAMS SHUT UNTIL ONE WAITS FOR THE POWER ATTEMPT TO STOP AND THEN WORK IT MANUALLY.
NHTSA complaint #10112302 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WE PURCHASED OUR 2001 CHRYSLER TOWN AND COUNTRY NEW IN JULY OF 2001. SINCE THAT TIME IT HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS ODD ELECTRICALLY RELATED ISSUES AND NUMEROUS RECALLS. WE HAVE HAD PROBLEMS WITH THE POWER DOOR LOCKS AND EVEN PROBLEMS OPENING THEM WITH THE KEY SEVERAL TIMES ON THE SLIDING DOORS(SERVICE DEPT AT DEALERSHIP JUST DISMISSED IT AS "UNABLE TO DUPLICATE"). TWO YEARS AGO, THE RADIO GOT STUCK ON (COULD NOT ADJUST VOLUME, TURN IT OFF OR ANYTHING). THIS WAS THE BEGINNING OF UPWARDS OF 5 TIMES THE RADIO HAS BEEN TAKEN OUT AND REPLACED WITH A NEW UNIT AFTER BEING SENT OFF. THIS REQUIRES TWO VISITS EACH TIME TO DROP OFF THE CAR. THE LATEST TIME, THEY HAD OUR RADIO FOR 5 MONTHS! THE CONSOLE LIGHTS WOULD NOT COME ON, SO YOU COULD'T READ ANYTHING ON THE PANEL AT NIGHT. THEY REPLACED THE DIMMER SWITCH KNOB. THEY HAD TO REPLACE THE CLOCKSPRING IN THE STEERING WHEEL BECAUSE THE AIRBAG LIGHT KEPT COMING ON WHEN YOU TURNED THE WHEEL. WE KEEP TELLING THEM THAT THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM BUT THEY SAY IT CHECKS OUT FINE. WE HAVE ALSO HAD THE DRIVER'S WINDOW LOCK UP A FEW TIMES, AND THE AUTOMATIC LOCKS NOT OPERATIONAL WHEN YOU REACH 20 MPH. I BELIEVE THAT THERE ARE SEVERAL OTHER ISSUES THAT WE HAVE HAD, BUT I CANNOT RECALL THEM AS THE LIST IS SO LONG.
NHTSA complaint #10072662 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2001 TOWN AND COUNTRY REAR LATCH INTERMITTENT. AUTOMATIC OPEN FEATURE STOPPED WORKING. LATCH NOW STUCK IN OPEN POSITION. WILL NOT RELATCH.
NHTSA complaint #10064025 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRAVELING AT 15MPH, HIT A SMALL BUMP AND THE DRIVER SIDE SLIDING DOOR OPENED 2 INCHES. ALL OF THE DOOR LOCKS IN THE VAN REMAINED IN THE LOCK POSITION, BUT THE DOOR DISENGAGED AND OPENED.
NHTSA complaint #10031130 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
WHILE VEHICLE WAS PARKED, TAILGATE OPENED BY ITSELF. MANUFACTURER WAS NOTIFIED.
NHTSA complaint #8004042 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER SHIFTED GEAR INTO PARK, BUT VEHICLE WAS NOT IN PARK ,IT WAS STILL IN DRIVE. CONSUMER TOOK VEHICLE TO DEALER, AND IS WAITING FOR EXPLANATION OF CAUSE.*AK RIGHT REAR SEAT RECLINER ASSEMBLIES WERE REPLACED DUE TO A RATTLING NOISE. SLIDING DOORS DON'T ALWAYS COMPLETELY SHUT, WHILE DRIVING THEY WILL OPEN, DEALER STATES THIS IS THE DESIGN OF THE DOOR. *SLC
NHTSA complaint #888744 — an unverified report by a vehicle owner.