32 of the
1,411 complaints about the 1996 Chrysler Town AND Country are about the
doors, latches and locks — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
131,000 miles.
A
32
Complaints
0
Crashes
1
Fires
0
Injuries
Exactly what failed
Latch
3093.8%
Latch
26.3%
Doors, Latches & Locks across every Chrysler Town AND Country year
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED.
NHTSA complaint #10079478 — an unverified report by a vehicle owner.
at 139,890 milesChesterfield, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOORS LOCKED BY THEMSELVES, WITH THE KEYS IN THE IGNITION AND MY SON IN HIS CAR SEAT IN THE BACK SEAT.
NHTSA complaint #10030501 — an unverified report by a vehicle owner.
at 65,000 milesVancouver, WA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH POWER LOCKS ON SIDE DOORS DO NOT FUNCTION AND BOTH DOORS DO NOT LATCH SECURELY. DOORS CAN BE OPENED EVEN WHEN SECURITY ALARM IS ARMED.
NHTSA complaint #10007569 — an unverified report by a vehicle owner.
Saginaw, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CLOCK SPRING IS BAD. ALSO, AIR BAG WARNING LIGHT CAME ON. DEALER HAS REPLACED CLOCK SPRING.*AK DRIVER SIDE SLIDING DOOR DOES NOT UNLOCK DUE TO LATCH FAILURE.
NHTSA complaint #883751 — an unverified report by a vehicle owner.
Annarbor, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN JUNE 1999 CONSUMER TOOK VEHICLE TO DEALER BECAUSE SIDE SLIDING DOOR WOULD NOT LOCK. DEALER FIXED PROBLEM. THEN, IN JANUARY 01 WHILE VAN WAS MOVING CONSUMER'S DAUGHTER REACHES FROM HER SEAT AND WAS ABLE TO PULL DOOR OPEN. CONTACTED DEALER, AND DEALER SAID THERE WAS A NEW SYSTEM THAT THEY COULD INSTALL FOR A HIGH PRICE OR THEY COULD INSTALL OLD SYSTEM FOR A CHEAPER PRICE.
NHTSA complaint #879665 — an unverified report by a vehicle owner.
Jackson, TNFire
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WINDSHIELD WIPER BLADES TURNED ON BY THEMSELVES, AND DOOR WOULD NOT LATCH AT TIMES. ALSO, TRANSMISSION/ FUE LINES/GAS TANK, AND AIR CONDITIONER WENT OUT AND WERE REPLACED. AFTET WARRANTY EXPIRED, THERMOSTAT OVERHEATED, CAUSING A FIRE. OWNER SAID VEHICLE HAS BEEN A CONSTANT PROBLEM SINCE PURCHASING IT.
NHTSA complaint #858155 — an unverified report by a vehicle owner.
Riverside, IL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ALL 5 DOOR LOCKS WILL UNLOCK BY THEMSELVES WHILE VEHICLE IS IN USE, CAUSING A SAFETY HAZARD.
NHTSA complaint #847152 — an unverified report by a vehicle owner.
Rowland HE, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RIGHT SLIDING DOOR LOCK FAILED.
NHTSA complaint #543747 — an unverified report by a vehicle owner.
Rowland HE, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT SLIDING DOOR LOCK FAILED.
NHTSA complaint #543747 — an unverified report by a vehicle owner.
Framingham, MA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE SLIDING DOOR LOCK IS STUCK IN OPEN POSITION. THIS IS THE 3RD LOCK FAILURE ON THIS DOOR.
NHTSA complaint #702837 — an unverified report by a vehicle owner.
Jamul, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR LATCH FAILED.
NHTSA complaint #605328 — an unverified report by a vehicle owner.
LOS Angele, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK FAILED.
NHTSA complaint #605833 — an unverified report by a vehicle owner.
DIX Hills, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR COMES PARTIALLY OPENED WHILE DRIVING. DEALER REPLACED LOCK BEFORE PROBLEM EXISTS AGAIN.
NHTSA complaint #823055 — an unverified report by a vehicle owner.
Bossier City, LA
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
LIFTGATE LATCH FAILED TWICE. ALSO REPLACED STEERING RACK/FUEL TANK/SPEEDOMETER.
NHTSA complaint #523432 — an unverified report by a vehicle owner.
Bossier City, LA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATE THAT THE SLIDING DOOR BECAME VERY DIFFICULT TO CLOSE. IN ORDER TO CLOSE THE SLIDING DOOR, ONE WOULD NEED TO MAKE ADJUSTMENTS TO THE LATCH BEFORE CLOSING, EA96-025.
NHTSA complaint #811275 — an unverified report by a vehicle owner.
Smithtown, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING VEHICLE THE SLIDING DOOR OPENED ON TWO OCCASIONS, ON JAN 10TH AND JAN 13TH. DEALER INSTALLED A NEW REAR LATCH. #EA96025.
NHTSA complaint #807585 — an unverified report by a vehicle owner.
Montgomery, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR LATCH FAILURE, WHILE THE VEHICLE WAS IN MOTION, THE PASSENGER'S SIDE SLIDING DOOR OPENED.
NHTSA complaint #804443 — an unverified report by a vehicle owner.
Roslyn, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER EXPERIENCED SLIDING DOOR LATCH FAILURE. THE LATCH HAS BEEN REPAIRED ONCE. (3) OTHER REPAIRS RELATED TO THE DOOR ALSO TOOK PLACE. #EA96025.
NHTSA complaint #804759 — an unverified report by a vehicle owner.
Alexandria, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERMITTENTLY THE SLIDING DOOR ON THE PASSENGER'S SIDE WILL NOT OPEN FROM THE INSIDE WHEN THE DOOR LATCH BUTTON IS PRESSED. *AK
NHTSA complaint #804977 — an unverified report by a vehicle owner.
Snow Hill, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR LOCKED AND COULD NOT BE OPENED, THE ENTIRE LOCKING MECHANISM HAD TO BE REPLACED.
NHTSA complaint #804944 — an unverified report by a vehicle owner.
Mercerville, NJ
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE SLIDING DOOR AUTOMATICALLY LOCKS BUT DOES NOT OPEN WHEN HITTING THE BUTTON OR USING THE REMOTE. #EA96025.
NHTSA complaint #804401 — an unverified report by a vehicle owner.
East Northport, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UNABLE TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE, DOOR LATCH FAILURE, ALSO BRAKE ROTORS MALFUNCTIONED, CAUSING REAR BRAKE PULSATION.
NHTSA complaint #801839 — an unverified report by a vehicle owner.
Sugar Land, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON THE DRIVER'S SIDE SLIDING DOOR IS VERY DIFFICULT TO LATCH . PLEASE GIVE DETAILED INFORMATION.
NHTSA complaint #803137 — an unverified report by a vehicle owner.
Irving, TX
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE SLIDING DOOR LATCH FAILED, PUSHED UNLOCK BUTTON, DOOR WOULD NOT OPEN, MANUALLY OPENED DOOR.
NHTSA complaint #801676 — an unverified report by a vehicle owner.
Lemont, PA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE LATCH ON SLIDING DOOR WILL NOT ENGAGE AND DIFFICULTY IN OPENING FROM THE OUTSIDE.
NHTSA complaint #801518 — an unverified report by a vehicle owner.
Baton Rouge, LA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SOMETIMES THE DOOR CANNOT BE OPENED ON THE INSIDE OF THE VAN. SOMEONE WILL HAVE TO GET OUT OF THE VAN AND OPEN FROM THE OUTSIDE. PLEASE DESCRIBE THE PROBLEM IN MORE DETAILS.
NHTSA complaint #801341 — an unverified report by a vehicle owner.
NEW York, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE TRYING TO UNLOCK LATCH THE SLIDING DOOR LATCH FAILS TO OPEN.
NHTSA complaint #801379 — an unverified report by a vehicle owner.
Rancha Santa, CA
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
FAILURE OF THE REAR TAILGATE ASSEMBLY, WHEN DRIVING THE TAILGATE OPENS.
NHTSA complaint #986059 — an unverified report by a vehicle owner.
Fresh Meadow, NY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE LEFT DOOR WILL NOT OPEN FROM THE INSIDE. PLEASE DESCRIBE.
NHTSA complaint #985053 — an unverified report by a vehicle owner.
Alexandria, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING, AT APPROX. 70MPH, EXPERIENCED SLIDING DOOR FAILURE WHEN RIGHT SIDE OPENED, NO WARNING, AND CHILD PROOF LOCK FAILURE.
NHTSA complaint #985004 — an unverified report by a vehicle owner.