2001 Chrysler Town AND Country equipment problems

EQUIPMENT

TL* THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE FACTORY INSTALLED TAPE DECK/CD COMPONENT WOULD NOT OPERATE IN THE PLAY MODE NOR EJECT PROPERLY. IN ADDITION, THE AIR CONDITIONER FAILED TO FUNCTION WHEN ACTIVATED AND THE FAULTY AIR CONDITIONER CONDENSER WAS REPLACED TWICE. BOTH POWER SLIDING DOORS LOCKS ALSO FAILED TO FUNCTION WHICH RESULTED TO THE REPLACEMENT OF THE MOTOR. THE PREVIOUS REPAIRS ON THE VEHICLE WHERE PERFORMED BY AN AUTHORIZED DEALER ON SEPARATE OCCASIONS. RECENTLY, THE CONTACT DISCOVERED TWO RECALLS ASSOCIATED WITH THE PRIOR DEFECTS UNDER NHTSA CAMPAIGN ID NUMBERS: 01I003000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH) AND 04V531000 (EQUIPMENT: ELECTRICAL: RADIO/TAPE DECK/CD ETC.). THE VIN WAS NOT INCLUDED IN EITHER RECALL CAMPAIGN. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10417061 — an unverified report by a vehicle owner.

EQUIPMENT

WE BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY IN MARCH. RIGHT AWAY WE STARTED HAVING BRAKE PROBLEMS. WE HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THE BRAKES. TODAY I WENT OUT, AND THERE WAS ABSOLUTELY NO BRAKES. THE PEDAL WAS ALL THE WAY TO THE FLOOR, AND THE VAN WAS STILL ROLLING. WE HAVE REPLACED PADS, CALIPER, AND LINES ALREADY.

NHTSA complaint #10331127 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT CONDENSATION FROM THE INSTRUMENT CONTROL PANEL AIR CONDITIONING DUCTS FELL THROUGH THE VENT ON TOP OF THE RADIO AND CAUSED A SHORT CIRCUIT WHICH SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL # 04V531000, EQUIPMENT, ELECTRICAL RADIO, TAPE DECK AND CD. THE MANUFACTURER CONFIRMED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MILEAGES WERE 89000. UPDATED 4/30/10 *CN UPDATED 08/24/10

NHTSA complaint #10285622 — an unverified report by a vehicle owner.

EQUIPMENT

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. WHEN THE RADIO WAS ACTIVATED, THE CONTACT NOTICED AN ELECTRIC LIGHT FLASHING. IN ADDITION, THE BATTERY WOULD FREQUENTLY FAIL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND THEY STATED THAT THE RADIO CAUSED THE BATTERY TO DRAIN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 109,759 AND CURRENT MILEAGE WAS 112,759.

NHTSA complaint #10253179 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TL*THE CONTACT OWNS A 2001 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SPEAKERS IN HER VEHICLE SHORTED OUT. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RADIO WAS NOT WORKING; HOWEVER, SHE WAS ABLE TO CHANGE STATIONS AND USE OTHER FUNCTIONS. THE CONTACT COULD NOT HEAR BECAUSE OF THE SPEAKERS. THE DEALER STATED THAT SHE WOULD HAVE TO PAY $500 FOR A NEW RADIO. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.). THE CURRENT MILEAGE WAS APPROXIMATELY 81,400 AND FAILURE MILEAGE WAS APPROXIMATELY 78,000. UPDATED 09/24/08. *LJ UPDATE 09/30/08.

NHTSA complaint #10234563 — an unverified report by a vehicle owner.

EQUIPMENT

CONDENSATION FROM THE A/C VENTS DROPPED THROUGH TO RADIO AND SHORTED RESULTING IN A DRAW ON THE BATTERY WHEN VEHICLE NOT USED KILLING BATTERY REPEATEDLY.

NHTSA complaint #10234334 — an unverified report by a vehicle owner.

EQUIPMENT

DO TO CLOCKSPRING FAILURE , MANY PEOPLE COULD BE HURT OR KILLED BECAUSE HORN, & AIRBAGS NO WORKING. THIS IS DUE TO BAD PARTS CAR BUYER'S SHOULDN'T HAVE TO PAY FOR REPLACEMENT.

NHTSA complaint #10225741 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON.

NHTSA complaint #10172396 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2001 CHRYSLER TOWN AND COUNTRY MINIVAN AIR CONDITIONER EVAPORATOR FAILURE. WHEN I TOOK THIS IN FOR REPAIR, THE MECHANIC TOLD ME IT WAS THE THIRD 2001 T&C VAN THAT HE HAD TO REPLACE THE EVAPORATOR IN THIS WEEK! HE CLAIMS THE LOCAL DEALER HAS SEVERAL EVAPORATORS IN STOCK BECAUSE THEY HAVE BEEN EXPERIENCING THE SAME PROBLEMS.

NHTSA complaint #10160433 — an unverified report by a vehicle owner.

EQUIPMENT

I BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY LX VAN,ON 04/04/2004 I HAVE HAD A LOT OF PROBLEMS WITH THE DRIVERS SIDE POWER WINDOW. IT WILL GO DOWN ALL THE TIME,BET 99% OF THE TIME IT COMES UP 1/4 TO 1/2 IN. AT A TIME AND TAKES ABOUT 1/2 HOUR TO GET IT ALL THE WAY UP. CHRYSLER WANTS $300.00 DOLLARS TO REPLACE IT,BUT I READ AND GET TOLD THAT THIS HAPPENS TO ALMOST ALL CHRYSLER AND DODGE AND PLYMOUTH VANS. AND EVEN IF YOU FIX IT CHANCES ARE IT WILL STOP WORKING SOON AFTER. THIS IS NOT RIGHT THAT CHRYSLER CAN SELL VANS AND MAKE MONEY OFF OF THE BAD MOTORS THEY PUT IN THE WINDOWS. I GET WET IF IT RAINS IF I FOR GET AND RUN THE WINDOW DOWN. AND I FREEZE IN THE WINTER SOME TIMES BECAUSE IT WON,T COME UP. ALSO THE TIMING GO,S BAD ON THE FRONT WIPER MOTOR A LOT AND THE ARMS CROSS OVER EACH OTHER AND BRAKES THE BLADES. THEY KNOW ABOUT ALL THIS AND WON,T OWN UP TO IT. CHRYSLER NEEDS TO BE MADE TO FIX THERE JUNK. I PAID GOOD MONEY FOR THE VAN AND IM TIRED OF THEM MAKING OUT THAT THEY DON,T NO ABOUT THIS PROBLEM JUST SO THEY CAN MAKE MONEY OFF OF US.

NHTSA complaint #10156764 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 04V531000 CONCERNING THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. THIS VEHICLE IS EXPERIENCING THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK UPDATED 12/27/05.

NHTSA complaint #10143360 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CONSUMER CONCERNED ABOUT RECALL FOR 2001 CHRYSLER TOWN AND COUNTRY LIMITED 2 MIN-VANS. *BF THE CONSUMER STATED THE STATIONS ON THE RADIO COULD NOT BE CHANGED AND THE SOUND COULD NOT BE CONTROLLED. THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT INCLUDED IN THE RECALL.

NHTSA complaint #10113707 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

WHEN THE RADIO IS IN USE CONSUMER WOULD SMELL SMOKE COMING FROM THE RADIO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVED THE PROBLEM. *AK THE RADIO WAS REPLACED AT THE OWNER'S EXPENSE.

NHTSA complaint #10115045 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

RE: NHTSA CAMPAIGN ID# 04V531000, RECALL DATE: 11/01/2004 CHRYSLER TOWN AND COUNTRY VAN RADIO RECALL. HAVE HAD 2 RADIOS IN MY VAN SHORT CIRCUIT, THE MOST RECENT ONE ON 12/27/04. I ASKED CHRYSLER TO REPLACE IT AT THE DEALERSHIP, THEIR CUSTOMER CARE LINE AND AN ESCALATION LINE, AND HAVE BOON TOLD THEY WILL NOT REPLACE IT UNDER THE WARRANTY, AND THAT MY MILEAGE OF 64,000 IS TOO HIGH TO WARRANT A REPLACEMENT - OF A RADIO. I AM AWARE OF THE RECALL NOTICE, AND WAS TOLD MY VIN# 2C8GP641R265979 IS NOT INCLUDED IN THE RECALL. I BELIEVE MY VIN# SHOULD BE INCLUDED IN THE RECALL AS THE VAN EXHIBITS THE EXACT ISSUE THAT HAS BEEN DESCRIBED IN THE RECALL NOTICE. I WAS TOLD TO FILE A COMPLAINT WITH YOUR ORGANIZATION TO HELP RESOLVE THIS ISSUE. PLEASE LET ME KNOW WHAT FURTHER ACTION IS REQUIRED, THANKS.

NHTSA complaint #10105931 — an unverified report by a vehicle owner.

EQUIPMENT

THUS IS A 2001 VEHICLE WITH 45K MILES - WORST CAR I HAVE EVER OWNED FOR THE FIRST 18 MONTHS WE HAD THE CAR WE COMPLAINED AT EVERY VISIT ABOUT A GROANING NOISE FROM THE REAR WHEN IN STOP AND GO TRAFFIC - FINALLY FIXED AFTER A YEAR AND A HALF 9/01 PAINT PEELED OFF LEFT PASSENGER DOOR - FIXED BY DEALER 11/01 RADIO STOPPED WORKING - REPLACED UNDER WARRANTY 10/02 - SLIDING DOOR HARD TO OPEN - CLAIMED TO REPAIR - STILL HARD TO OPEN 10/02 - CLUNKING NOISE OVER BUMPS IN FRONT END - REPLACED LEFT SIDE STABILIZER BAR LINK 4/02 - NOISE IN REAR WHEN TURNING - REPLACED REAR BACKING PLATE ANCHORS 6/02 AIR CONDITIONER COMPRESSOR REPLACED - UNDER WARRANTY -THEY TOOK TWO WEEKS TO FIX THIS 6/02 ENGINE LOSING POWER WHEN DRIVING - REPLACED TPS 1/03 REAR WIPER MOTOR REPLACED - $150 (CAR HAS 38K MILES) 6/03 REAR STABILIZER BAR - $250 7/03 REAR WIPER MOTOR AGAIN - OUT OF WARRANTY - $150 9/03 DRIVER WINDOW MOTOR - $250 THE WORST OF ALL - 11/03 - TRANSMISSION NEEDS TO BE TOTALLY REPLACED - $2700 - NO WARRANTY - CAR HAS 45K MILES - CALLED CHRYSLER AND WAS TOLD BASICALLY TOUGH LUCK THAT I DID NOT BUY AN EXTENDED WARRANTY - THE CAR JUST STOPPED MOVING - LUCKILY WE DID NOT HAVE AN ACCIDENT WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO CHRYSLER GUIDELINES AT THE DEALER SINCE WE BOUGHT IT

NHTSA complaint #10071220 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

THUS IS A 2001 VEHICLE WITH 45K MILES - WORST CAR I HAVE EVER OWNED FOR THE FIRST 18 MONTHS WE HAD THE CAR WE COMPLAINED AT EVERY VISIT ABOUT A GROANING NOISE FROM THE REAR WHEN IN STOP AND GO TRAFFIC - FINALLY FIXED AFTER A YEAR AND A HALF 9/01 PAINT PEELED OFF LEFT PASSENGER DOOR - FIXED BY DEALER 11/01 RADIO STOPPED WORKING - REPLACED UNDER WARRANTY 10/02 - SLIDING DOOR HARD TO OPEN - CLAIMED TO REPAIR - STILL HARD TO OPEN 10/02 - CLUNKING NOISE OVER BUMPS IN FRONT END - REPLACED LEFT SIDE STABILIZER BAR LINK 4/02 - NOISE IN REAR WHEN TURNING - REPLACED REAR BACKING PLATE ANCHORS 6/02 AIR CONDITIONER COMPRESSOR REPLACED - UNDER WARRANTY -THEY TOOK TWO WEEKS TO FIX THIS 6/02 ENGINE LOSING POWER WHEN DRIVING - REPLACED TPS 1/03 REAR WIPER MOTOR REPLACED - $150 (CAR HAS 38K MILES) 6/03 REAR STABILIZER BAR - $250 7/03 REAR WIPER MOTOR AGAIN - OUT OF WARRANTY - $150 9/03 DRIVER WINDOW MOTOR - $250 THE WORST OF ALL - 11/03 - TRANSMISSION NEEDS TO BE TOTALLY REPLACED - $2700 - NO WARRANTY - CAR HAS 45K MILES - CALLED CHRYSLER AND WAS TOLD BASICALLY TOUGH LUCK THAT I DID NOT BUY AN EXTENDED WARRANTY - THE CAR JUST STOPPED MOVING - LUCKILY WE DID NOT HAVE AN ACCIDENT WE HAVE MAINTAINED THIS VEHICLE ACCORDING TO CHRYSLER GUIDELINES AT THE DEALER SINCE WE BOUGHT IT

NHTSA complaint #10071220 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

MY AIRCONDITIONER HAS NEVER REALLY BLEW VERY COLD BUT, WHEN IT STOPPED GETTING COLD. I TOOK THE VAN INTO HERITAGE CHRYSLER IN ALEXANDRIA VA. THE SERVICE ADVISOR INSTRUCTED ME THAT THE AC UNIT NEEDED SOME PARTS REPLACE AT A COST OF $800. I NEED THE AC TO WORK IN THE VAN SO I PAID THE FEE. TWO DAYS LATER I RECIEVED A LETTER DATED 2 WEEK PRIOR TO THE DATE, STATING THE THERE WAS A RECALL ON THE AC UNIT. I INSTRUCTED ME TO TAKE MY VAN TO THE NEAREST CHRYSLER DEALERSHIP FOR THE REPAIR AT NOT COST. THIS ANGERED ME BECAUSE I WAS JUST CHARGED FOR THE SAME RECALL AT HERITAGE CHRYSLER IN ALEXANDRIA VA. I CALLED CHRYSLER AND THEY ATTEMPED TO MEDIATE A REFUND FROM THE DEALERSHIP BUT HERITAGE CHRYSLER DECLINED A REFUND, SO CHRYSLER REQUESTED THAT I SEND MY RECIEPTS TO THEM AND THE WOULD REFUND ME ONLY 50% FOR THE COVERD REPAIR. I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT AGAIN....

NHTSA complaint #10051159 — an unverified report by a vehicle owner.

EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES

WHILE DRIVING AT ANY SPEED, THE VEHICLE WILL NOT COME OUT OF LOW GEAR. THE DEALER REPLACED THE TCM MODULE ON THE VEHICLE. ALSO WHILE DRIVING AT ANY SPEED, THERE WILL BE A NOISE COMING FROM THE FRONT WHEELS. THE DEALER NEEDED TO REPLACE THE SWAY BAR BUSHINGS. THE AUTOMATIC LIFT GATE ON THE VEHICLE WOULD NO MOVE UP OR DOWN ON COMMAND AND NEEDED REPLACEMENT. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM.

NHTSA complaint #10050038 — an unverified report by a vehicle owner.

EQUIPMENT

VEHICLE HAS HAD NUMEROUS PROBLEMS. BRAKE PROBLEMS, W/A VIBRATING/SHAKING OF FRONT OF VEHICLE UPON BRAKING. WAS FIXED BY DEALER TWICE. FRONT HEATED SEATS HAVE STOPPED WORKING: TWICE ON DRIVER SIDE. DEALER FIXED. NOW ON PASSENGER SIDE, DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST IS EXPENSIVE TO FIX. ENGINE NOISE PROBLEMS - LOUD WHINING, WITH ROUGH IDLING. HAPPENED W/IN FIRST COUPLE OF MONTH OF OWNERSHIP, DEALER THOUGHT IT WAS THE FAN. REPLACED FAN PARTS. STARTED W/NOISE AND ROUGH-IDYLING AGAIN W/IN A COUPLE OF MONTHS, DEALER COULDN'T FIGURE IT OUT. WENT IN FOR THIRD TIME, DEALER SAID IT WAS THE STEERING FLUID RESEVOIR. DEALER MADE A "MODIFICATION" TO THE FLUID RESEVOIR. NOISE W/ROUGH IDYLLING CAME BACK AGAIN A FEW MONTHS AGO, DEALER SAID IT WAS A HOSE. REPLACED HOSE. PROBLEM IS NOW COMING BACK AGAIN, DEALER IS NOT SURE WHAT IT IS, CURRENTLY PROBLEM IS INTERMITTEN, DEALER CAN'T FIND NOISE UPON CHECKING, NOISE IS MOST APPARENT UPON PERIODS @ HIGHER RATES OF SPEED, DEALER WILL NOT DRIVE AT HIGHER RATE OF SPEED TO TEST. PASSENGER SLIDER DOOR HAS PROBLEM SHIFTING FROM AUTOMATIC MODE TO MANUAL MODE: STAYS IN AUTOMATIC MODE WHEN PERSON TRIES TO MANUALLY OPEN. DEALER WILL NOT FIX UNDER EXTENDED WARRANTY. COST TO FIX IS EXPENSIVE. AIR-CONDITIONER COMPRESSOR IN FOR THIRD REPAIR. AIR-CONDITIONER HAD PRESSURE PROBLEMS, NO COLD AIR COMING OUT, ONLY HOT AIR. WENT TO DEALER TWICE TO BE REPAIRED. DEALER TOLD US THIS IS A COMMON PROBLEM IN WARMER-CLIMATE AREAS, AND PREPARE TO GET USED TO COLD AIR NOT ALWAYS BEING COLD, DEPENDING ON THE HEAT OUTSIDE. THIS WAS NOT AN ACCEPTABLE RESPONSE TO ME. DEALER FINALLY FIXED PROBLEM. NOW COMPRESSOR HAS GONE OUT. DEALER IS CURRENTLY CHECKING PROBLEM. ALL REPAIRS HAVE BEEN DONE BY NORM REEVES CHRYSLER DODGE IN TEMECULA, CA UNTIL THE A/C COMPRESSOR PROBLEM. THIS IS BEING DONE AT A DIFFERENT DEALER, BECAUSE I HAVE NOT BEEN HAPPY WITH NORM REEVES' SERVICE.

NHTSA complaint #10007721 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER STATED THAT THE CONTROL SWITCHES ARE HARD TO FIND DO TO THE LIGHTNING IN THE VEHICLE. PH

NHTSA complaint #10004267 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I BROUGHT CAR IN FOR ANALYSIS FOR THE POWER STEERING PROBLEM SEVERAL TIMES WHILE STILL UNDER WARRANTY AND WAS RE-ASSURED THAT I WAS EXPERIENCING NORMAL NOISES. ABOUT A FEW MONTHS LATER WHEN THE CAR WAS NOW NOT UNDER WARRANTY THE RACK AND PINION FAILED. AND UPON PICKING UP THE VEHICLE ON 08/09/2002 I NOTICED THAT THE AIRCONDITIONING WAS NOT WORKING . THEN WAS TOLD THAT NOW THE CONDENSER FOR THE AC HAS NOW FAILED.

NHTSA complaint #766954 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHILE DRIVING 35 MPH CONSUMER TURNED AIR CONDITIONER RIGHT AWAY ENGINE STALLED, AND LOST ALL POWER. DEALER REPLACED A/C ON 15 MAY 2001. VEHICLE NOT TAKEN TO DEALER YET.

NHTSA complaint #894204 — an unverified report by a vehicle owner.