14 of the
606 complaints about the 2001 Chrysler Town AND Country are about the
seats — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
80,000 miles.
WHILE DRIVING ON SUNDAY NIGHT, A CAR IN FRONT OF MINE HIT THE BRAKES REQUIRING ME TO DO THE SAME. AT THAT POINT, THE SEAT BEHIND MY DRIVER'S SEAT DISENGAGED FROM THE LOCKING MECHANISM AND TILTED FORWARD. MY DAUGHTER WAS IN THE SEAT AT THE TIME IN HER CARSEAT. AS THE SEAT FELL FORWARD HER FACE HIT THE BACK OF MY SEAT CAUSING AN ABRASION AND BLACK EYE. SHE WAS TAKEN TO HER DOCTOR. THE VAN WILL BE TAKEN IN TO CHRYSLER FOR EVALUATION. CLEARLY THE SEAT MALFUNCTIONED AS IT WAS NOT LEFT UNLOCKED.
NHTSA complaint #10661885 — an unverified report by a vehicle owner.
at 95,000 milesSteamboat Rock, IA
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON.
NHTSA complaint #10172396 — an unverified report by a vehicle owner.
at 80,000 milesAurora, NE
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONTACT STATED WHILE USING THE DRIVER'S HEATED SEAT FOR 30 MINUTES IT BECAME HOT AND BRANDED COIL MARKS IN A LEATHER JACKET. THE CONTACT RECEIVED A SATISFACTION NOTIFICATION FROM THE MANUFACTURER STATING THE HEATER COIL IN THE SEAT WOULD BE REPLACED.
NHTSA complaint #10147424 — an unverified report by a vehicle owner.
at 68,321 milesPittsburgh, PA
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY HEATED SEATS WERE NOT WORKING. I TOOK MY VEHICLE TO THE DEALER, AND WAS TOLD THAT THE ELEMENT NEEDED REPLACED. I PAID $154 TO FIX THIS. THE HEAT STILL DID NOT WORK, AND I WAS TOLD THAT THE ELEMENT IN THE BACK OF SEAT ALSO NEEDED REPLACED WHICH WOULD COST $600. I WAS SHOWED BY THE MECHANIC THAT THE WIRES COME LOOSE AND BURN. NEEDLESS TO SAY I WAS NOT GOING TO PAY ANOTHER 600, I ALREADY THREW AWAY $154. I'M TOLD EVEN THOUGH THERE IS A WARRANTY, THIS IS NOT COVERED.
NHTSA complaint #10098266 — an unverified report by a vehicle owner.
Murray, KY
SEATS:MID/REAR ASSEMBLY
DEALERSHIP REPLACED THE CLOCK SPRING AT THE CONSUMER'S EXPENSE OF $100.00. *AK THE CRUISE AND HORN WAS INOPERATIVE, THE STEERING WAS HARD TO TURN WHEN THE VEHICLE WAS FIRST STARTED AND THE PASSENGER SIDE MIDDLE SEAT HANDLE HAD BROKEN. *SC THE DEALER REPLACED THE STEERING HOSE.
NHTSA complaint #10072066 — an unverified report by a vehicle owner.
Yorktown Heights, NY
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
FOR THE LAST 3 YEARS, WE HAVE HAD NOTHING BUT PROBLEMS WITH OUR 2001 TOWN & COUNTRY AWD VAN. I AM IN THE SHOP ALMOST ONCE A MONTH! THE LIST OF REPAIRS ARE AS FOLLOWS: (2001) FAILURE OF REAR-WINDSHIELD WIPER, FAILURE OF DRIVER'S SIDE HEATED SEAT, REPLACED SWITCH, REPLACED FRONT DRIVE SHAFT, REPLACED POWER STEERING RESERVOIR BOTTLE (2002) REPLACED POWER STEERING PUMP, TRANSMISSION FAILURE (2003) OF REAR FAN MOTOR, REPLACED REAR-TAILGATE LATCH, FAILURE OF FRONT PASSENGER HEATED SEAT, DRIVER'S SIDE WINDOW STICKS AND STAYS DOWN MOSTLY DURING WET WEATHER AND REQUIRES YOU TO TURN THE DEFROSTER ON HIGH FOR 5 MINUTES TO HAVE IT GO BACK UP, CHECK ENGINE LIGHT CAME ON DUE TO LEAK IN COMPRESSOR, BELT STILL SQUEALS AFTER A HARD RAIN, KNOB FOR FOG LIGHT WON'T STAY ON.
NHTSA complaint #10045120 — an unverified report by a vehicle owner.
at 13,642 milesBrooklyn, NY1 injured
SEATS:MID/REAR ASSEMBLY
THE SEAT WAS NOT LOCKED AND WHEN THE CONSUMER APPLIED THE BRAKES SUDDENLY, THE CHILD SAFETY SEAT MOVED AND THE BABY CAR SEAT LUNGED FORWARD. THE BABY BRUISED HIS/HER FACE. IT MUST HAVE SYMBOL TO LET YOU KNOW SEAT IS LOCKED INTO PLACED. *AK *CB
NHTSA complaint #10022771 — an unverified report by a vehicle owner.
SAN Jose, CA1 injured
SEATS:FRONT ASSEMBLY:RECLINER
MIDDLE ROW BUCKET SEATS DO NOT ALWAYS LATCH EASILY. WHEN NOT LOCKED DOWN, THE SEAT SPRINGS FORWARD WHILE DRIVING, CAUSING PASSENGER IN CHILD SAFETY SEAT TO SLAM INTO THE SEAT IN FRONT. MY DAUGHTER'S HEAD WAS SOMEWHAT PROTECTED BY THE "WINGS" ON THE SIDES OF HER CHILD SEAT, BUT HER FOREHEAD SHOWED A MARK FROM THE IMPACT, AND HER MOUTH WAS BLEEDING AS A RESULT OF THE INCIDENT. THE VEHICLE WAS NOT GOING MORE THAN 15 MPH, AND WAS DECELERATING FOR A STOP SIGN AT THE TIME. THE CHILD SAFETY SEAT WAS SECURED WITH THE LATCH SYSTEM, SO THE SEATBELT WAS NOT IN USE.
NHTSA complaint #766987 — an unverified report by a vehicle owner.
Plano, TX
SEATS
CONSUMER STATES THE DESIGN FLOW OF THE FRONT SEAT HAS INADEQUATE ADJUSTMENT RANGE, WHENEVER CONSUMER DRIVES MORE THAN 20 MINUTES HER LEGS FALL ASLEEP.
NHTSA complaint #786003 — an unverified report by a vehicle owner.
Fort Mill, SCCrash1 injured
SEATS:FRONT ASSEMBLY:RECLINER
ANOTHER VEHICLE WAS TRAVELING AT 45 MPH AND REAR ENDED CONSUMER.'S VEHICLE. CONSUMER DRIVER'S SIDE SEATBACK COLLAPSED ON IMPACT. CONSUMER SUFFERED FROM NECK AND LEG INJURIES. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8011357 — an unverified report by a vehicle owner.
Glen Rock, NJ1 injured
SEATS:FRONT ASSEMBLY:RECLINER
THE REAR SEAT BACK WAS RECLINED FOR CARGO. WHEN THE SEAT HADLE WAS PULLED TO RAISE THE SEAT BACK TO THE UPRIGHT POSITION, THE SEAT BACK SPRUNG FORWARDS VIOLENTLY STRIKING MY WIFE IN THE HEAD CAUSING INJURY. THE SEAT BACK IS APPARENTLY SPRING LOADED WITH NO MECHANISM TO CONTROL THE RELEASE OF THE SPRING LOAD.
NHTSA complaint #754830 — an unverified report by a vehicle owner.
Granite BAY, CA
SEATS:MID/REAR ASSEMBLY
ANCHOR ATTACHMENTS THAT ARE IN REAR SEAT ARE DESIGNED FOR A CHILD SAFETY SEAT TO BE PLACED. THERE IS A QUARTER OF AN INCH OF METAL STICKING STRAIGHT OUT. ON SEVERAL OCCASIONS CHILD HAS BEEN STUCK IN BACK BY THIS PIECE OF METAL. CONSUMER INSISTED IT WAS VERY DANGEROUS BECAUSE IT COULD CAUSE A SPINAL INJURY. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #897508 — an unverified report by a vehicle owner.
Pass Christian, MS
SEATS
CONSUMER SHIFTED GEAR INTO PARK, BUT VEHICLE WAS NOT IN PARK ,IT WAS STILL IN DRIVE. CONSUMER TOOK VEHICLE TO DEALER, AND IS WAITING FOR EXPLANATION OF CAUSE.*AK RIGHT REAR SEAT RECLINER ASSEMBLIES WERE REPLACED DUE TO A RATTLING NOISE. SLIDING DOORS DON'T ALWAYS COMPLETELY SHUT, WHILE DRIVING THEY WILL OPEN, DEALER STATES THIS IS THE DESIGN OF THE DOOR. *SLC
NHTSA complaint #888744 — an unverified report by a vehicle owner.
Ozark, MO
SEATS
TWO BENCH SEATS HAVE HOOKS WHERE A CAR SEAT COULD BE INSTALLED. BUT WHEN PASSENGER SAT ON BENCH SEAT COULD FEEL BACK HAD BEEN BRNISED.*AK STEEL U-BOLTS FOR CHILD RESTRAINT SYSTEM PROTRUDE WHEN THE TWO REAR BENCH SEATS ARE RECLINED. THIS PROTRUSION COULD CAUSE SERIOUS INJURIES.
NHTSA complaint #885607 — an unverified report by a vehicle owner.