18 of the 1,411 complaints about the 1996 Chrysler Town AND Country are about the seats — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 122,500 miles.
18
Complaints
6
Crashes
0
Fires
5
Injuries
Filed with NHTSA, in their own words.
SEATS
1996 CHRYLER TOWN AND COUNTRY SEAT BACK COLLAPSE IN REAR END COLLISION CAUSING CHILDREN IN SECOND ROW SEATS TO BE INJURED OR KILLED!
NHTSA complaint #10323414 — an unverified report by a vehicle owner.
SEATS
WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED.
NHTSA complaint #10079478 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
UPON STARTING VEHICLE POWER OPERATED WINDOW ON DRIVER'S SIDE AUTOMATICALLY GOES DOWN FACING THE GROUND. AT NIGHT CONSUMER THINKS NOTHNG IS BEHIND WHEN ACTUALLY LOOKING AT THE GROUND. CONSUMER FEELS THIS IS DANGEROUS. FRONT DRIVERS SEAT AUTOMATICALLY RECLINES BACK WHILE DRIVING. ONCE A SMALL CHILD WAS PINNED IN BEHIND FRONT SEAT AND THE BACK SEAT. WINDSHIELD WIPERS WORK INTERMITTENTLY, SOMETIMES THEY COME ON AND SOMETIMES THEY WON'T. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8005344 — an unverified report by a vehicle owner.
SEATS
WHEN DRIVING DRIVER'S SEAT MOVES BACK AND FORTH, NOT TAKEN TO DEALER AT THIS TIME.
NHTSA complaint #894944 — an unverified report by a vehicle owner.
SEATS
CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION THAT CAUSED DRIVER'S SIDE FRONT SEAT TO COLLAPSE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #892721 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVER'S SIDE POWER SEAT BROKE, CAUSING THE ENTIRE SEAT ASSEMLY TO ROTATE BACKWARDS ABOUT 20 DEGREES. THE VEHICLE WAS STOPPED AND THE ENGINE WAS NOT RUNNING. I GOT INTO THE DRIVERS SEAT THRU THE LEFT FRONT DOOR AND, AS I REACHED BACK TO GRAB THE SHOULDER BELT, THE SEAT ASSEMBLY LURCHED BACKWARDS. IT WAS AS IF THE SEAT HAD TURNED INTO A ROCKING CHAIR. THE SEAT BACK AND SEAT CUSHION WERE FIXED AT ABOUT A 90 DEGREE ANGLE, BUT THE WHOLE SEAT ASSEMBLY COULD BE ROTATED BACKWARDS ABOUT 20 DEGREES FROM THE VERTICAL. THE RECLINE AND TILT FEATURES STILL WORK, BUT THE SEAT WILL NOT MOVE ALL THE WAY BACK AND IT CANNOT BE RAISED OR LOWERED. I CHECKED UNDER THE SEAT AND THERE WERE SEVERAL PIECES OF WHAT LOOKED TO BE A SHATTERED METAL FLANGE OR BRACKET OF SOME TYPE. OBVIOUSLY, A PIECE OF THE SEAT ASSEMBLY HAD BROKEN WHICH WOULD ALLOW THE SEAT TO ROTATE BACKWARDS IF ONE PUSHED ON THE TOP OF THE BACKREST OR ACCELERATED QUICKLY WHILE SEATED IN THE MOVING VEHICLE.
NHTSA complaint #724209 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
UPON REAR IMPACT CONSUMER DRIVERS SEAT BACK COLLAPSED AND AIR BAGS DID NOT DEPLOY, CONSUMERS SUSTAINED BROKEN FINGER, UNOCCUPIED CAPTAIN STYLE SEAT BROKE OUT OF ITS ANCHORING DURING ACCIDENT. NLM
NHTSA complaint #552405 — an unverified report by a vehicle owner.
SEATS
UPON REAR IMPACT CONSUMER DRIVERS SEAT BACK COLLAPSED AND AIR BAGS DID NOT DEPLOY, CONSUMERS SUSTAINED BROKEN FINGER, UNOCCUPIED CAPTAIN STYLE SEAT BROKE OUT OF ITS ANCHORING DURING ACCIDENT. NLM
NHTSA complaint #552405 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
DRIVER'S SIDE POWER SEAT MOTOR BROKE AWAY FROM THE BRACKET, CAUSING THE SEAT TO BE INOPERABLE. DEALER HAS INSPECTED THE VEHICLE, AND MANUFCTURER HAS BEEN NOTIFIED.
NHTSA complaint #851218 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DURING VEHICLE ACCIDENT POWER RECLINER DRIVER SEAT BROKE CAUSING COLLAPSING OF THE SEAT AND THE INABILITY OF THE DRIVER TO OPERATE BRAKES PROPERLY.
NHTSA complaint #510884 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
THE CAPTAIN'S SEAT BEHIND THE FRONT PASSENGER'S SEAT DOES NOT REMAIN IN THE LOCKED POSITION, CAUSING THE SEAT TO BECOME UNSTABLE.
NHTSA complaint #835570 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH THE VEHICLE WAS HIT FROM THE REAR, CAUSING DRIVER'S POWER OPERATED SEAT TO COLLAPSE IN THE RECLINING POSITION. PLEASE GIVE ANY FURTHER DETAILS
NHTSA complaint #831646 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
POWER RECLINER SEAT BROKE DURING COLLISION CAUSING DRIVER THE INABILITY TO REACH BRAKES.
NHTSA complaint #510543 — an unverified report by a vehicle owner.
SEATS
FRONT DRIVER'S SEAT BROKE.
NHTSA complaint #602921 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
REMOVAL OF QUAD SEATS IS DIFFICULT DUE TO THE POSITION OF THE LEVER, RESULTING IN EXCESSIVE FORCE.
NHTSA complaint #602683 — an unverified report by a vehicle owner.
SEATS
WHEN VEHICLE WAS INVOLVED IN A 50 MPH CAR ACCIDENT, IT WAS HIT FROM THE REAR AT (10) MPH AND THE CAPTAIN'S SEAT IN THE (2ND) ROW OF VEHICLE CRACKED AT THE BASE.
NHTSA complaint #804743 — an unverified report by a vehicle owner.
SEATS
TWO PASSENGER SIDE SEATS LIFTED UP FROM TRACKING AND FELL OVER. TT
NHTSA complaint #973399 — an unverified report by a vehicle owner.
SEATS
CAPTAIN SEATS BEHIND THE DRIVER AND PASSENGER SEATS DO NOT LOCK IN CORRECTLY, THEY POP OUT WHEN LIFTED, DEALER WORKING ON IT. TT
NHTSA complaint #970276 — an unverified report by a vehicle owner.