FaultScore

2005 Chrysler Town AND Country body problems

39 of the 1,154 complaints about the 2005 Chrysler Town AND Country are about the body and structure — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 57,262 miles.

F

39

Complaints

2

Crashes

0

Fires

10

Injuries

Exactly what failed

Body 16 41.0%
Door 11 28.2%
Structure 8 20.5%
Underbody Shields 2 5.1%
Support Device/Strut 1 2.6%
Tailgate 1 2.6%

Body & Structure across every Chrysler Town AND Country year

1992 11 1.8%
1993 13 2.2%
1994 26 4.4%
1996 35 5.9%
1997 14 2.3%
1999 20 3.4%
2000 22 3.7%
2001 21 3.5%
2002 19 3.2%
2003 15 2.5%
2005 39 6.5%
2006 19 3.2%
2007 17 2.8%
2008 51 8.5%
2009 12 2.0%
2010 37 6.2%
2011 38 6.4%
2012 33 5.5%
2013 26 4.4%
2014 36 6.0%
2015 17 2.8%
2016 76 12.7%

What owners said

Filed with NHTSA, in their own words.

at 130,000 miles Rochester, NY

STRUCTURE:BODY

WHEN THE WEATHER IS 55 DEGREES OR COLDER MY BACK DOOR ON MY MINIVAN WILL NOT STAY UP AND OPEN. AFTER IT GOES UP IT COMES BACK DOWN IMMEDIATELY. THIS VAN HAS A HANDICAPPED LIFT FOR A MOBILITY SCOOTER IN IT FOR INSIDE THE VAN. IT IS NECESSARY FOR THE BACK DOOR TO STAY UP AND OPEN TO USE THE CONTROLS TO BRING THE LIFT IN AND OUT OF THE MINIVAN. THE BACK DOOR STAYS UP AND OPEN IN WARMER WEATHER BUT IT IMMEDIATELY COMES BACK DOWN AND CLOSES IN COOLER WEATHER. I PURCHASED THE MINIVAN WITH THE LIFT AND SCOOTER FROM A PRIVATE OWNER 2 1/2 YEARS AGO. THEY USED THE MINIVAN AND LIFT IN ONLY WARMER WEATHER. HOW DO I GET THE BACK DOOR TO STAY UP AND OPEN SO I CAN USE THE LIFT FOR MY SCOOTER ALL YEAR AROUND? IS THERE A RECALL ON THIS PROBLEM? THE MINIVAN WAS IN A STATIONARY POSITION ON FLAT ASPHALT PAVEMENT AND THE MINIVAN WAS TURNED OFF IN ALL INCIDENTS. UNFORTUNATELY AT THIS TIME I DO NOT HAVE A PHOTO OF THE BACKDOOR OR LIFT BUT I CAN TAKE PICTURES IF NEEDED.

NHTSA complaint #11099878 — an unverified report by a vehicle owner.

at 60,000 miles Rossford, OH

STRUCTURE:BODY:TAILGATE

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHEN USING THE KEY FOB TO OPEN THE TAILGATE, IT OPENED BUT SLAMMED DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/05/17*LJ THE CONSUMER STATED IT ONLY HAPPENED IN COLD WEATHER. UPDATED 01/12/17.

NHTSA complaint #10927131 — an unverified report by a vehicle owner.

at 74,000 miles Fall River, MA

STRUCTURE:BODY

HI, I WAS OTHER COMPLAINTS REGARDING THE 2005 CHRYSLER TOWN & COUNTRY MINI VAN. THE PROBLEM I AM HAVING IS RUST THOUGH ON BOTH SIDES OF THE FENDER WELLS IN FRONT OF THE REAR TIRES. I HAVE NOTICED THIS ON MANY OTHER MINIVANS ON THE ROAD AND BELIEVE IT TO BE A FLAW IN THE MANUFACTURE. PIECES OF THE VAN FELL OFF , THIS COULD BE A SAFETY HAZARD AS THESE VANS AGE.. ARE THERE ANY OTHER COMPLAINTS ISSUED?

NHTSA complaint #10862578 — an unverified report by a vehicle owner.

at 300,000 miles Coral Springs, FL

STRUCTURE:BODY

SLIDING DOORS MAKES SOUND BUT DOES NOT OPEN OR CLOSE ELECTRICALLY. SLIDING DOOR LOCKS DOES NOT WORK.

NHTSA complaint #10714212 — an unverified report by a vehicle owner.

at 150,000 miles Rock Hill, SC Crash 1 injured

STRUCTURE:BODY

I LEFT MY HOUSE & A MILE AT THE MOST DOWN THE ROAD. I HEARD A NOISE & FELT THE REAR END SLIDE TO THE RIGHT. I TRIED TURNING THE WHEEL TO STRAIGHTEN THE VAN NOTHING HAPPENED. THE STEERING WHEEL WENT SIDE TO SIDE, BUT THE WHEELS DIDN'T TURN. I WONDERED WHY THE VAN HAD SLIDE TO THE SIDE. THAT IS WHEN I REALIZED THERE WAS NO STEERING B/C THE DIRECTION DIDN'T CHANGE & IT WAS LIKE THE STEERING WHEEL WAS JUST THERE. I WAS COHERENT THE ENTIRE TIME, I NOTICED AT THAT TIME I WAS HEADED FOR THE EMBANKMENT ACROSS THE OTHER LANE OF TRAFFIC. (IT IS A TWO LANE ROAD.) I ALREADY KNEW THERE WAS NO STEERING, SO I GRABBED THE WHEEL WITH BOTH HANDS, PLANTED MY FEET TO THE FLOOR BOARD! I THEN ASKED GOD TO FORGIVE ME. THE VAN HIT THE EMBANKMENT HEAD ON ,FLIPPED, VANS TOP SCRAPPED ALL THE WAY DOWN JUST ON THE EDGES WHERE THE FRAME IS. THEN IT LANDED ON THE PASS. SIDE & SLID BACKWARDS INTO THE EMBANKMENT ( ON THE SIDE OF THE ROAD I WAS ORIGINALLY GOING DOWN.) ON THE OTHER SIDE OF THE ROAD. I TRIED TO GET OUT B/C I THOUGHT I SAW SMOKE. IT WAS THE AIRBAGS, THEY HAD EXPLODED.MY SHINS LOOKED LIKE I GOT BEAT WITH A BASEBALL BAT, THE SEAT BELT GOT STUCK, &THE DOORS LOCKED. I LIFTED THE DRIVER DOOR UP OVER MY HEAD. (VAN WAS ON PASS. SIDE).A MAN HELPED ME GET OUT & VAN WAS PULLED ONTO ALL 4 TIRES. I HAD BACK SURGERY ON 4-23-14. I WENT & HAD XRAYS TAKEN. I FILLED AN INVESTIGATION W/CHRYSLER [XXX]#[XXX] ,[XXX]TOOK PICS. OF VAN, ASKS QTS & SENT TO CHRYSLER.[XXX] W/CUST. CLAIM RESOLUTION GRP 248-512-2934 SENT LETTER B/C VAN @ SALVAGE 803-324-7510,980-8900 & TAMPERED W/ NO INVEST. COULD BE DONE. THEY HAVE TO GO TO THE SCENE OF WRECK (STANDARD PROCEDURE) & DIDN'T.I CONTACTED [XXX] & NUMEROUS OTHERS @CHRYSLER 800-247-9753 REASON?.1.)4 BLOWN TIRES REMOVED 2.)FUSES WERE GONE. IT WAS TOTALED! I FAXED IN PIC.S FROM THE SCENE & LETTER. PLEASE HELP ME! [XXX] CALLED SAID THE CASE IS NOT REOPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10689832 — an unverified report by a vehicle owner.

at 130,000 miles SAN Diego, CA

STRUCTURE:BODY

SINCE ABOUT MARCH OF THIS YEAR, OUR VAN HEADLAMPS WILL NOT TURN ON WITH THE SWITCH. IT TAKES PLAYING WITH THE SWITCH SEVERAL TIMES BEFORE THEY GO ON. RECENTLY THE HEADLIGHTS RANDOMLY GO OFF AS WE ARE DRIVING, WE HAVE TO PULL OVER AND PLAY WITH THE SWITCH TO GET THE LIGHTS TO GO ON. ALSO AS WE PARK AND TURN THE CAR OFF, SOMETIMES THE HEADLIGHTS OR THE DASH LIGHTS WILL GO ON BY THEMSELVES. CURRENTLY WE ARE HAVING TO JUMP THE CAR OFTEN AS IF THERE IS A DRAIN ON THE BATTERY. WE TOOK THE BATTERY TO THE LOCATION WHERE IT WAS BOUGHT AND THEY TESTED THE SYSTEM, AND BATTERY AND CHARGING SYSTEM PASSED ALL TEST. IN OTHER INCIDENTS WHICH MAY OR NOT BE RELATED OUR POWER SLIDING DOORS ARE NOT WORKING PROPERLY. THE LEFT SIDE DOES NOT FUNCTION AT ALL, AND THE RIGHT SIDE CLOSES AND OPENS WHEN THE BUTTON IS DEPRESSED. IT TAKES TWO TRIES BEFORE IT LOCKS PROPERLY. WHEN WE TAKE THE VAN TO THE LOCAL DEALER THEY KNOW NOTHING OF THESE ISSUES, AND HAVE BEEN QUOTED $300-600 TO REPAIR EACH INCIDENTS. WE APPRECIATE ANY AND ALL ASSISTANCE REGARDING THESE ISSUES.

NHTSA complaint #10668245 — an unverified report by a vehicle owner.

at 54,525 miles Tamarac, FL

STRUCTURE:BODY

THE ELECTRIC DOOR LOCK/UNLOCK ACTUATOR ON THE DRIVER'S SIDE DOOR STOPPED UNLOCKING THAT OR ANY OF THE OTHER LOCKS. SEVERAL DAYS LATER THE ACTUATOR BEGAN TO WORK AGAIN THEN A FEW DAYS LATER AGAIN STOPPED WORKING. THIS HAS REPEATED SEVERAL TIMES NOW. THIS PROBLEM OCCURRED BEFORE SEVERAL MONTHS AFTER WE HAD BOUGHT THE VEHICLE USED IN MID 2012. AT THAT TIME, A MECHANIC REPLACED THE DRIVER'S SIDE DOOR ACTUATOR WHICH SEEMED TO SOLVE THE PROBLEM UNTIL IT RECURRED THIS AUGUST. AT ALL TIMES, EVEN WHEN THE DRIVER'S SIDE DOOR ACTUATOR DID NOT FUNCTION, THE LOCK/UNLOCK FUNCTION ON THE REMOTE HAS ALWAYS WORKED. THE SAFETY ISSUE IS THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER CANNOT UNLOCK THE PASSENGERS' DOORS.

NHTSA complaint #10643595 — an unverified report by a vehicle owner.

at 96,829 miles Webster, NY

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

I WAS INFORMED TODAY BY THE MECHANIC AT MONROE MUFFLER THAT THE FRAME WAS RUSTED SO BADLY THAT HE WAS ABLE TO PUT HIS FINGERS THROUGH THE FRAME. THERE ARE ACTUALLY LARGE HOLES THROUGH THE FRAME. THE MECHANIC SHOWED ME THE HOLES ON THE FRAME (REAR RIGHT SIDE). THE LEFT REAR FRAME WAS NEARLY AS BAD. WHEN TOYOTA HAD A FRAME RUST/ROT ISSUE ON THE TACOMA AND THE TUNDRA, TOYOTA EITHER REPLACED THE FRAME OR BOUGHT BACK THE VEHICLE AT 1 1/2 TIMES THE KBB RETAIL VALUE IN EXCELLENT CONDITION. I WAS PLANNING ON DRIVING THIS ANOTHER FEW YEARS, HOWEVER IT WON'T PASS NYS INSPECTION WITH THE FRAME RUST THROUGH. WHAT IS CHRYSLER GOING TO DO ABOUT THIS?

NHTSA complaint #10608240 — an unverified report by a vehicle owner.

at 134,000 miles Lynnwood, WA

STRUCTURE:BODY:DOOR

POWER LOCKS ON THE BACK SLIDING DOORS DO NOT WORK. THIS IS A BIG SAFETY CONCERN. I HAVE TO PULL THE LOCK UP VERY HARD FROM ONE SIDE AS I PULL ON THE HANDLE ON THE OTHER SIDE. THIS IS HAPPENING ON BOTH DOORS OF THE VEHICLE. IF THEIR WAS AN ACCIDENT OR FIRE IT WOULD BE VERY HARD TO GET MY CHILD OUT OF THE BACK SEAT. I AM ASKING FOR A RECALL. I WAS LOOKING THIS PROBLEM UP ONLINE AND THEIR ARE PAGES OF COMPLAINTS AND FORUMS OF PEOPLE WITH THE SAME ISSUE.

NHTSA complaint #10579450 — an unverified report by a vehicle owner.

at 180,000 miles ST. Joseph, MO Crash 1 injured

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A VEHICLE CRASHED INTO THE CONTACT HEAD ON. THE AIR BAGS DEPLOYED AND A METAL PLATE FELL FROM BEHIND THE STEERING COLUMN AND CRUSHED THE CONTACT'S LEGS. THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND ROLLED DOWN A HILL UNTIL SHE SHIFTED TO PARK. THE CONTACT SUSTAINED MAJOR CUTS AND BRUISES TO THE CHEST, KNEE INJURIES, AND PUNCTURE WOUNDS ON THE STOMACH. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 180,000.

NHTSA complaint #10579141 — an unverified report by a vehicle owner.

at 79,000 miles Parma, OH

STRUCTURE:BODY:DOOR

I WAS DRIVING AT 35MPH, THEN I SLOWED DOWN TO 20MPH TO CROSS OVER A SET OF RAILROAD TRACKS. AS I WAS CROSSING THE TRACKS, THE DRIVERS SIDE SLIDING DOOR OPENED, THEN CLOSED. (THE DOORS ARE REMOTE CONTROL DOORS.) THIS WAS THE VERY FIRST TIME THAT THIS HAS EVER HAPPENED. I WAS TALKING TO A FEW PEOPLE ABOUT THIS SITUATION, TO COME TO FIND OUT, THAT THIS IS NOT UNCOMMON. I WOULD LIKE TO KNOW WHY CHRYSLER HASN'T DONE ANYTHING ABOUT THIS PROBLEM. THEY NEED TO STEP UP TO THE PLATE AND FIX THE PROBLEM.

NHTSA complaint #10543665 — an unverified report by a vehicle owner.

at 125,000 miles Lone Tree, IA

STRUCTURE:BODY:DOOR

AUTOMATIC SLIDING DOORS CONTINUE TO FAIL AND NEED TO REPLACE ELECTRICAL UNIT. HAVE REPLACED 2 TIMES ON BOTH SIDES. AUTOMATIC DOOR LOCKS DO NOT WORK BY EITHER KEYLESS ENTRY OR BY MANUALLY PUSHING BUTTON. MAKES GETTING INTO VEHICLE WITH 2 SMALL CHILDREN VERY DIFFICULT ESPECIALLY SINCE THERE IS NO KEY HOLE ON PASSENGER SIDE DOOR.

NHTSA complaint #10543315 — an unverified report by a vehicle owner.

Naples, FL

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY MODIFIED VAN FOR DISABLED WIFE. THE CONTACT STATED THAT THE FUEL TANK WAS IN THE REAR OF THE VEHICLE AND AFTER SEEING A MANUFACTURER'S RECALL ON THE NEWS FOR OTHER CHRYSLER VEHICLES, HE FELT HIS VEHICLE WAS ALSO UNSAFE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 08-07-13

NHTSA complaint #10521880 — an unverified report by a vehicle owner.

at 70,000 miles Bradenton, FL 1 injured

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

TL -THE CONTACT OWNS A 2005 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE THE REAR LIFT GATE WAS OPENED, IT ABRUPTLY CLOSED ON THE CONTACT INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT BECAME PINNED BETWEEN THE LIFT GATE AND THE VEHICLE AND AS A RESULT, SUSTAINED INJURIES TO HIS BACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000. KMJ UPDATED 01/05/13

NHTSA complaint #10490584 — an unverified report by a vehicle owner.

at 5,000 miles EL Dorado, AR

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A GRINDING NOISE AND WAS HARD TO TURN. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED AUTOMATICALLY OR MANUALLY AND SOMETIMES THE DOORS OPENED INDEPENDENTLY WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE BRAKE MASTER CYLINDER EXHIBITED OIL CONSUMPTION THEREFORE, THE VEHICLE WAS UNSAFE TO DRIVE AND THEY COULD NOT COMPLETE THE VEHICLE INSPECTION. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 48,800.

NHTSA complaint #10478353 — an unverified report by a vehicle owner.

at 158,022 miles Akron, OH

STRUCTURE:BODY

AT APPROXIMATELY 11:30PM ON JUNE 29, 2012, OUR 2005 CHRYSLER TOWN AND COUNTRY THAT WE PURCHASED ON JUNE 11, 2012 FROM A DEALERSHIP WAS PARKED IN OUR DRIVEWAY WHEN WE HEARD A LOUD EXPLOSION OUTSIDE THE HOUSE. UPON INVESTIGATING, WE FOUND THE REAR WINDSHIELD OF THE MINIVAN WAS SHATTERED AND HAD EXPLODED OUT. ASSUMING IT WAS VANDALISM, WE NOTIFIED POLICE TO FILE A REPORT, BUT THE POLICE WOULD NOT FILE A REPORT BECAUSE THEY WERE CERTAIN THE WINDOW BLOWING OUT HAD BEEN CAUSED BY PRESSURE CHANGE DUE TO TEMPERATURE. THE HIGH TEMPERATURE ON JUNE 29 WAS 94 DEGREES FAHRENHEIT IN NORTHEAST OHIO. THE VAN WAS PARKED IN THE SHADE ALL DAY UNTIL APPROXIMATELY 8:30PM, WHEN I DROVE IT WITH THE FRONT WINDOWS DOWN, THEREBY CAUSING THE INTERIOR TEMPERATURE TO COOL TO MATCH THE OUTSIDE TEMPERATURE, WHICH WAS 75 DEGREES F AT THAT TIME. AT ABOUT 9PM, I PARKED THE MINIVAN IN THE DRIVEWAY WITH THE WINDOWS UP AND AT AROUND 11:30, THE EXPLOSION HAPPENED WITH THE TEMPERATURE AT 69 DEGREES FAHRENHEIT. THERE IS NO EVIDENCE OF VANDALISM OR BREAK-IN. WE BEGUN INVESTIGATING IMMEDIATELY AFTER WE HEARD THE EXPLOSION OF THE WINDSHIELD. THE PRIMARY HOLE IN THE WINDOW WAS IN THE UPPER RIGHT REGION, WITH THE ENTIRETY OF THE PANE SHATTERED AND PIECES WERE STILL IN PLACE THOUGH SHATTERED. THE EDGES OF THE ENTIRE WINDOW WERE BULGING, AS IF SOME KIND OF PRESSURE HAD FORCED THE GLASS OUTWARD. THERE WAS SMALL GLASS FRAGMENTS ALL OVER THE DRIVEWAY AND REAR STORAGE, INCLUDING SOME IN THE CHILD SEATS IN THE REAR OF THE VEHICLE.

NHTSA complaint #10463635 — an unverified report by a vehicle owner.

at 88,000 miles Edenton, NC

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE OPENED THE REAR LIFT GATE. THE DOOR DID NOT REMAIN OPEN AND SWUNG DOWNWARD, STRIKING THE CONTACT. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

NHTSA complaint #10440438 — an unverified report by a vehicle owner.

Jennings, LA

STRUCTURE

WHEN WE PURCHASED THE VEHICLE WE NOTICED A LEAK IN THE FRONT PASSENGER FLOORBOARD. WE INITIALLY THOUGHT IT WAS RAIN WATER BUT AFTER A CONTINUED CONSTANT LEAK WE REALIZED IT WAS THE SIR CONDITIONER. OTHER YEARS OF THE SAME MODEL HAVE HAD THIS ISSUE AND A RECALL HAS BEEN ISSUED.

NHTSA complaint #10439900 — an unverified report by a vehicle owner.

at 40,000 miles Belmond, IA

STRUCTURE:BODY

POWER LOCKS QUIT WORKING. VEHICLE ACTS LIKE IT WAS LOCKED UP WHEN PRESSING THE REMOTE (HORN BEEPS, LIGHTS FLASH) BUT LOCKS DON'T LOCK. POWER DOORS ALSO QUIT WORKING CAUSING POTENTIAL PINCH-POINTS. WHEN THE DOORS ACT UP AND BOUNCE BACK OPEN, THEY SOMETIMES TRY TO RE-CLOSE BUT THE INTERFERENCE SENSOR DOESN'T STOP THE DOOR FROM CLOSING ON A BODY PART. CAN TEMPORARILY MAKE IT BETTER BY REMOVING AND REPLACING THE IOD FUSE, BUT THE PROBLEM RETURNS A SHORT TIME LATER. PROBLEM BEGAN RIGHT AFTER WARRANTY EXPIRED. DEALER WANTS 300-800 TO ATTEMPT TO FIX THE PROBLEM BUT CAN'T GUARANTEE THAT EITHER COMPONENT WILL POSITIVELY CORRECT THE PROBLEM. HUNDREDS OF SIMILAR COMPLAINTS ON THE WEB WITH THE SAME ISSUE AND NO POSITIVE CORRECTIVE ACTION.

NHTSA complaint #10434822 — an unverified report by a vehicle owner.

Sterling Heights, MI

STRUCTURE:BODY

I NOTICED SOME MINOR RUST ON THE PASSENGER SIDE BETWEEN THE SLIDING DOOR AND THE FRONT DOOR ABOUT 1 - 2 YEARS AGO, EARLIER THIS YEAR AROUND MAY IT WAS MORE NOTICEABLE AND HAD PROGRESSED. IN SEPTEMBER 2011 I NOTICED A HOLE BEGINNING AND IN OCTOBER I STARTED POKING AROUND AND REMOVED ABOUT A 8 INCH BY 3 INCH PIECE OF COMPLETELY RUSTED METAL (IT CRUMBLED). IT WAS WET ON THE INSIDE, IT HASN'T RAINED IN 4 TO 5 DAYS, PLUS IT APPEARS THAT THE INSIDE IS SEALED, SO HOW COULD WATER GET IN? UPON REVIEWING OTHER COMPLAINTS FROM OTHER PEOPLE, I SEE THAT THIS IS A PROBLEM THAT CHRYSLER IS AWARE OF DUE TO CRACKED WELDS WHERE WATER RUNS DOWN BEHIND THE SUPPORTS AND ENTERS THIS CAVITY. WHAT A MAJOR DISAPPOINTMENT THAT THEY DID NOT DO ANYTHING ABOUT THIS, BECAUSE THE REST OF THE VEHICLE HAS NO RUST AND HAS BEEN OTHERWISE A GOOD CAR, BUT NOW I UNDERSTAND THAT THESE RUSTED WELDS ARE NOT ONLY CAUSING RUST BUT THEY ARE A SAFETY CONCERN!

NHTSA complaint #10432513 — an unverified report by a vehicle owner.

at 65,000 miles Hermantown, MN

STRUCTURE:BODY

ROOF WELDS ON BOTH SIDES OF THE VAN ABOVE SLIDING DOORS ARE CRACKED! MAJOR STRUCTURAL HAZARD. IT'S ALSO ALLOWING WATER TO ENTER THE INNER BODY PANELS AND IS RUNNING DOWN INSIDE THE WINDOW SUPPORTS/PILLARS BETWEEN THE DOORS ALL THE WAY DOWN TO THE ROCKER PANELS (WHICH ARE NOW RUSTING THROUGH FROM THE INSIDE OUT). IT TURNS OUT THIS IS A MAJOR PROBLEM ON THESE VANS. HTTP://FORUM.CHRYSLERMINIVAN.NET/SHOWTHREAD.PHP/18635-SMALL-CRACK-IN-THE-ROOF CHRYSLER ALSO KNOWS ABOUT IT, AND IT TURNS OUT MOST OF THE VANS WITH THE ISSUE WERE MADE IN THE SAME PLANT, INCLUDING MINE! HERE IS A DISCUSSION OF THE ISSUE WITH PICTURES: HTTP://DODGEFORUM.COM/FORUM/DODGE-CARAVAN/87668-2001-TO-2006-GRAND-CARAVAN-ROOF-CRACK-AT-SEAMS.HTML . ALL VEHICLES WITH A VIN WITH THE 12TH DIGIT OF R, WHICH WERE MADE IN THE WINDSOR PLANT HAVE THIS ISSUE. I HAD BROUGHT THE RUST TO THE ATTENTION OF A CHRYSLER DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY, AND THEY CLAIMED IT WAS SALT CORROSION AND NOT COVERED BECAUSE IT WAS NOT AN OUTER BODY PANEL. IT TURNS OUT THAT THE ISSUE WAS ACTUALLY BECAUSE OF THESE ROOF CRACKS, AND THE RUST WAS FROM THE INSIDE OUT BECAUSE OF ALL THE WATER RUNNING DOWN INTO THE ROCKERS. THIS IS AFFECTING THE STRUCTURAL SAFETY OF THE VEHICLE, AND SHOULD NOT BE HAPPENING ON A VEHICLE BARELY OVER 5 YEARS OLD (I HAD NOTICED THE ROCKER RUST AT THE 3 YEAR MARK).

NHTSA complaint #10430294 — an unverified report by a vehicle owner.

Adrian, MI

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TURNED OFF, THE SLIDING DOORS WOULD OPEN WITHOUT DRIVER INTENT. THE DEALER STATED THAT THERE WERE NO COMPLAINTS REGARDING THE FAILURE. THE DEALER REMOVED THE DOOR SENSOR AT THE OWNERS EXPENSE. THE VIN WAS NOT AVAILABLE AT WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. UPDATED 05/13/10.

NHTSA complaint #10320509 — an unverified report by a vehicle owner.

at 36,000 miles Midland, MI 1 injured

STRUCTURE

WHEN ATTEMPTING TO CHANGE A TIRE ON MY 2005 CHRYSLER TOWN & COUNTRY I DROPPED THE TIRE FROM UNDER THE BODY OF THE CAR AS DESIGNED. REACHING UNDER THE VEHICLE FROM THE PASSENGER SIDE I PUT MY HAND OVER THE TOP OF THE TIRE AND PULLED IT TOWARD ME. MY HAND BECAME WEDGED BETWEEN THE TIRE AND THE EXHAUST PIPE RESULTING IN SECOND DEGREE BURNS TO THE TOP OF MY HAND.

NHTSA complaint #10291660 — an unverified report by a vehicle owner.

at 40,000 miles Jackson, MI 1 injured

STRUCTURE:BODY:DOOR

MY RIGHT FOREARM WAS CRUSHED WHEN THE DRIVER'S SIDE POWER SLIDING DOOR CLOSED ON IT AFTER ENCOUNTERING AN OBSTRUCTION (A LAWN CHAIR). I HAD PRESSED THE BUTTON TO OPEN THE DOOR, REACHED AROUND TO PUT A DRINK IN A COOLER ON THE BACK SEAT FLOOR, THE DOOR RAN INTO A LAWN CHAIR AND REVERSED, CRUSHING MY ARM. SIX DAYS LATER, MY ARM IS STILL HORRIBLY BRUISED AND SORE. I HAD SOMEONE TAKE PICTURES TO DOCUMENT THIS ACCIDENT. THE DEALER DIDN'T EVEN KNOW THAT THE SIDE DOORS HAVE NO SAFETY SENSORS LIKE ON THE POWER LIFTGATE. THE SIDE POWER SLIDING DOORS SHOULD ALSO HAVE SAFETY SENSORS! IF IT HAD BEEN MY 2 YEAR OLD GRANDSON, HE'D BE DEAD NOW!

NHTSA complaint #10270156 — an unverified report by a vehicle owner.

at 97,822 miles Sheffield Lake, OH

STRUCTURE:BODY

FRONT HOOD EDGE HAS STARTED TO BUBBLE UP WITH RUST (2005 CHRYSLER TOWN AND COUNTRY VAN) MY 2001 DODGE CARAVAN HAS THE SAME PROBLEM BUT IS RUSTED THROUGH. I SEE THIS CONDITION ON OTHER CHRYSLER VANS IN THIS AREA (MANY VANS). I AM TOLD THAT THIS IS NOT COVERED UNDER WARRANTY AND WILL COST $1071.85 TO REPAIR. THERE IS NO DAMAGE ON THE EXTERNAL HOOD THAT WOULD CAUSE THIS (DENTS, PAINT NICKS, ETC.). I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD "I HAVE NO RECOURSE" BUT TO PAY TO GET IT REPAIRED.

NHTSA complaint #10243104 — an unverified report by a vehicle owner.

at 29,998 miles Novi, MI 1 injured

STRUCTURE:BODY:DOOR

MY 2 YEAR OLD SON'S FINGERS WERE SEVERELY BRUISED WHEN THE POWER SLIDING DOOR CLOSED AND FAILED TO DETECT THE OBSTRUCTION (HIS FINGERS) AND REVERSE.

NHTSA complaint #10234407 — an unverified report by a vehicle owner.

Fairfax, VA

STRUCTURE

MY 3 YEAR OLD SON HAD HIS FINGERS CLOSED COMPLETELY IN THE SLIDING PASSENGER DOOR. THE DOOR WAS FULLY LATCHED WITH HIS LITTLE FINGERS CAUGHT IN THEM.

NHTSA complaint #10220514 — an unverified report by a vehicle owner.

Galesburg, IL

STRUCTURE

2005 CHRYSLER TOWN AND COUNTRY WITH MULTIPLE PROBLEMS. CONSUMER STATES SEAT BELT LIGHT DOES NOT ILLUMINATE WHEN THERE ARE NO SEAT BELTS ON. PASSENGER AIR BAG LIGHT SAYS OFF WHEN THE WHEEL CHAIR IS IN THE FRONT PASSENGER POSITION. *KB THE CONSUMER STATED THE VEHICLE WAS MODIFIED TO ACCOMMODATE A WHEELCHAIR. THE STEERING GEAR AND EGR VALVE WERE REPLACED. *JB THE CONSUMER WAS CONCERNED WITH CHRYSLER MOVING THE FIBERGLASS FUEL TANK BEHIND THE AXLE, INSTEAD OF MOVING IT TO THE FRONT WHERE IT IS LESS VULNERABLE. UPDATED 10/05/15.

NHTSA complaint #10213889 — an unverified report by a vehicle owner.

at 34,000 miles Winchester, KY 1 injured

STRUCTURE:BODY:DOOR

MY 2 YEAR OLD SON WAS EXITING OUR CHRYSLER TOWN & COUNTRY VAN WHEN HE REALIZED HE HAD FORGOTTEN HIS DVD PLAYER IN THE CAR. I HAD ALREADY PRESSED THE BUTTON TO AUTOMATICALLY CLOSE THE DOOR AND WHEN HE REACHED IN THE DOOR CLOSED SECURELY ON HIS FINGERS. I HAD TO MANUALLY OPEN THE DOOR AND GET HIS FINGERS RELEASED FROM THE DOOR, WHICH WERE SMASHED!!! WE WERE PROMISED WHEN WE PURCHASED THIS VEHICLE THAT IT HAD A SENSOR THAT WOULD NOT ALLOW FOR THIS KIND OF THING TO HAPPEN. WE HAVE SINCE LOOKED AT NEWER ONES, AND AGAIN HAVE BEEN GUARANTEED THAT THIS IS THE ONLY MINIVAN THAT PROMISES TO STOP THE DOOR CLOSING PROCESS IF SOMETHING IS IN IT'S WAY!!! WITH ALL OF THESE PROMISES, I HAVE TO SAY THAT WHEN WE CONTACTED CHRYSLER ABOUT THIS, THEY SENT OUT AN INSPECTOR THAT TOOK PICTURES OF THE MINIVAN, AND EXPERIENCED NOT BEING ABLE TO GET THE DOOR STOPPED HIMSELF. THEY MAILED US A LETTER ABOUT A WEEK OR SO LATER THAT SAID THEY WERE SORRY FOR MY CHILDS INJURED HAND, BUT IF YOU READ YOUR OWNER'S MANUAL THAT IT STATES TO BE CAREFUL WHEN OPENING OR CLOSING THE ELECTRIC DOORS!!! WE HAVE HEARD OF SEVERAL OTHER CASES OF THIS HAPPENING, AND ONE WAS A CHILD'S HEAD THAT GOT CLOSED IN THE DOOR. WHAT DO WE HAVE TO DO TO PREVENT THIS FROM BEING MORE SERIOUS THAN A HAND!!! CHRYSLER DOES NOT CARE AS LONG AS THEY'RE SELLING CARS AND PUTTING SAFETY HAZARDS IN FINE PRINT!!! UNFORTUNATELY WE DO NOT KNOW THE EXACT DATE OF THE INCIDENT SINCE IT DID HAPPEN 2 YEARS AGO, BUT AS YOU CAN SEE WE ARE STILL VERY UPSET ABOUT THIS!!!

NHTSA complaint #10209841 — an unverified report by a vehicle owner.

Spring Branch, TX

STRUCTURE

EDGE OF SLIDING DOOR UNDER THE SCUFF PLATE IS RAZOR SHARP CAUSING SEVERE CUT TO DOG RESULTING IN APPROXIMATELY 15 SUTURES. LOCAL DEALERSHIP COMPARED MY VEHICLE TO A 2005 T/C ON THEIR LOT AND FOUND THE IDENTICAL RAZOR SHARP EDGE. THIS PROBLEM CAN HAPPEN TO CHILD, ADULT AND TO DOGS ENTERING VEHICLE.

NHTSA complaint #10208051 — an unverified report by a vehicle owner.

Other 2005 Chrysler Town AND Country problems

← Full 2005 Chrysler Town AND Country report