37 of the
2,425 complaints about the 2010 Chrysler Town AND Country are about the
body and structure — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
48,500 miles.
F
37
Complaints
4
Crashes
4
Fires
8
Injuries
Exactly what failed
Body
1745.9%
Door
1437.8%
Structure
38.1%
Hatchback/Liftgate
25.4%
Support Device/Strut
12.7%
Body & Structure across every Chrysler Town AND Country year
The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.
NHTSA complaint #11629782 — an unverified report by a vehicle owner.
Portland, NYFire
STRUCTURE:BODY
Electric fire drivers side rear inside, parked in driveway, hadn't been started for 24 hours, no inspection, not sure who to contact, disconnected battery and extinquised fire with water, major melting on inside and paint on outside, lucky we saw what was happening when we did close to fuel tank could have caused explosion
NHTSA complaint #11520991 — an unverified report by a vehicle owner.
at 136,000 milesBardstown, KY
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR, FRONT PASSENGER DOOR, AND THE SLIDING DOORS ON BOTH SIDES OF THE VEHICLE FAILED TO SECURE ELECTRONICALLY. THE CONTACT HAD TO CONSTANTLY CHECK THE KEY FOB TO ENSURE THAT THE DOORS WERE SECURED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO SECURE THE DOORS AND THEY HAD TO BE CLOSED MANUALLY. IN ADDITION, THE REAR SLIDING DOORS FAILED TO ELECTRONICALLY REMAIN CLOSED AND OPENED AFTER BEING CLOSED SEVERAL TIMES. THE DEALER (MONTGOMERY CHEVROLET, 5325 PRESTON HWY, LOUISVILLE, KY 40213, (502) 968-6111) WAS NOTIFIED OF THE FAILURES SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
NHTSA complaint #11151440 — an unverified report by a vehicle owner.
at 122,000 milesSpringfield, MOCrash
STRUCTURE:BODY
I BOUGHT A VEHICLE 3 DAYS AGO. I COMPLAINED ABOUT THE TIRES SOUNDING LIKE IT WAS WOBBLING. I TOLD THE OWNER AND OTHER EMPLOYEES THAT IT SOUNDED LIKE SOMETHING WAS WRONG. THEY SAID THAT THEY DID NOT HEAR IT BUT HAD THE TIRES BALANCED AND THE ROTORS TURNED. I RAN MY KIDS TO BASKETBALL PRACTICE AND LATER ON THAT NIGHT THE TIRE SOUNDS GOT WORSE AND WE'RE MUCH LOUDER. I WAS DRIVING HOME AND JUST TURNED INTO MY NEIGHBORHOOD AND MY FRONT DRIVER SIDE TIRE FLEW OFF. THE TIRE AND RIM WE'RE TRAVELING THROUGH A YARD AT 30+ MPH. I SLAMMED TO THE GROUND AND STOPPED THE VEHICLE. IT WAS TERRIFIYNG. THE FLYING TIRE AND RIM WOULD HAVE FATALLY INJURED SOMEONE IF THIS WAS IN THE DAYTIME HOURS.
NHTSA complaint #11138957 — an unverified report by a vehicle owner.
NO Bellmore, NY
STRUCTURE:BODY
LEFT HAND SLIDING DOOR OPENS AND CLOSES WHILE VEHICLE IS AT REST WITH NO ONE IN THE VEHICLE. THIS HAS BEEN OCCURRING SPORADICALLY FOR 2 MONTHS.
NHTSA complaint #11075401 — an unverified report by a vehicle owner.
at 80,000 milesSAN Francisco, CA
STRUCTURE:BODY
SLIDING DOOR RANDOMLY OPENS WHEN CAR IS IN PARK.
NHTSA complaint #10898940 — an unverified report by a vehicle owner.
at 130,000 milesWesley Chapel, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THE BUTTON ON THE GEAR SHIFTER BECAME LOOSE AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10845765 — an unverified report by a vehicle owner.
at 55,002 milesAustin, TX
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR NEVER LOCKED. WHILE THE CONTACT WAS SEATED IN THE REAR OF THE VEHICLE AS IT TRAVELED APPROXIMATELY 15 MPH, THE CONTACT PULLED THE REAR PASSENGER SIDE DOOR OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,002.
NHTSA complaint #10837827 — an unverified report by a vehicle owner.
at 140,000 milesRichmond, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PREVIOUSLY MODIFIED TO HAVE WHEELCHAIR ACCESSIBILITY. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR SERVICE, THE CONTACT NOTICED CRACKS ON THE REAR SUBFRAME. THE MECHANIC DIAGNOSED THAT THE FRAME NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10824171 — an unverified report by a vehicle owner.
at 101,500 milesRuidoso, NMCrash1 injured
STRUCTURE:BODY
TAKATA RECALL. AT APPROXIMATELY 0850 MOUNTAIN STANDARD TIME ON 12 JAN. 2016 THE IDENTIFIED VEHICLE WAS INVOLVED IN A BROADSIDE ACCIDENT IN RUIDOSO, N.M. REPORT TAKEN BY RUIDOSO POLICE DEPARTMENT. THE CHRYSLER T&C WAS IMPACTED ON THE RIGHT SIDE STARTING AT THE FRONT PASSENGER DOOR AND IMPACT CONTINUED REARWARD THROUGH THE RIGHT CARGO DOOR, RIGHT REAR WHEEL WELL. AND CAUSING DAMAGE TO THE RIGHT REAR CORNER OF THE VEHICLE. THE ROOF IN THE AREA OF THE CARGO DOOR IS DISTORTED AND THE LOWER DOOR FRAME IS BUCKLED THE "B" PILLAR IS BUCKLED INWARD TO THE RIGHT FRONT SEAT AND THE "C" PILLAR IS BUCKLED INWARD. THE INTERIOR PLASTIC BODY PANELS SHATTERED WITH THE IMPACT, RIGHT REAR WINDOW AND FRAME WERE POPPED OUT OF THE BODY. AFTER INITIAL IMPACT FROM THE SECOND VEHICLE THE T&C SPUN 90 DEGREES AND IMPACTED A DITCH AND SNOW BANK ON THE SIDE OF THE ROAD WITH ENOUGH FORCE TO RELEASE THE ENGINE COOLANT. NONE OF THE AIRBAGS DEPLOYED. THE ACCIDENT WAS ON A CITY STREET AT A "T"INTERSECTION WITH THE OTHER VEHICLE HAVING A STOP SIGN WHICH HE FAILED TO OBSERVE POSSIBLY DUE TO ICY CONDITIONS ON THAT STREET.. COUNTRY CLUB STREET SPEED LIMIT 30MPH SPEED OF T&C ABOUT 25MPH. SPEED LIMIT ON INTERSECTING STREET 25MPH. SPEED AT IMPACT OF SECOND VEHICLE UNKNOWN BUT DUE TO AMOUNT OF DAMAGE MAY HAVE BEEN OVER THE SPEED LIMIT
NHTSA complaint #10820048 — an unverified report by a vehicle owner.
Granite BAY, CA
STRUCTURE:BODY
CAR CAN BE DRIVEN OFF WITH THE REAR HATCH OPEN, WITH NO WARNING. THIS LED TO AN ANIMAL CARRIER FALLING OUT ON THE ROADWAY, WITH A DANGER TO NOT ONLY THE ANIMAL, BUT ALSO TO THE TRAFFIC BEHIND. I HAVE OBSERVED OTHER VANS IN PARKING LOTS BEING DRIVEN OFF WITH THE HATCH OPEN AND ITEMS FALLING OUT OF THE BACK AS THEY DROVE OFF. MY LEXUS RX300 WILL DING IF A HATCH IS NOT SECURE, BUT EVEN THIS IS NOT SAFE ENOUGH. I THINK A LOUD WARNING SHOULD BE GIVEN IF THE HATCH IS NOT SECURE AND CAR IS PLACED IN DRIVE.
NHTSA complaint #10734341 — an unverified report by a vehicle owner.
at 43,049 milesHolland, MICrashFire
STRUCTURE:BODY
WHILE BACKING VEHICLE OUT OF DRIVEWAY, DRIVER NOTICED THICK BLACK SMOKE COMING OUT OF THE WINDOW BUTTON AREA. DRIVER OPENED DOOR OUT OF FEAR AS SHE WAS STILL BACKING UP VEHICLE. VEHICLE STRUCK 2ND VEHICLE IN DRIVEWAY, A 2010 HONDA CRV IN BACK RIGHT PANEL RESULTING IN A DENT. DRIVER PLACED VEHICLE IN PARK AND RAN FROM VEHICLE AFTER COLLISION. CALLED DEALERSHIP TO ASK WHY RECALL WASN'T TAKEN CARE OF WHEN VEHICLE HAD BEEN BROUGHT INTO CROWN MOTORS OF HOLLAND, MI ON NOVEMBER 4, 2014. DEALERSHIP NOTIFIED DRIVER THAT THE PART WAS ON BACKORDER BUT THAT THEY HAD MADE THE ERROR OF NOT DISCONNECTING THE PART WHICH IS WHAT LEAD TO ACCIDENT AND FIRE.
NHTSA complaint #10701953 — an unverified report by a vehicle owner.
at 48,500 milesRincon, GACrash1 injured
STRUCTURE:BODY
A 2010 CHRYSLER TOWN AND COUNTRY MINIVAN WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 35-40 MPH. AN SUV CROSSED OVER THE CENTERLINE AND HIT THE VEHICLE IN THE DRIVERS SIDE DOOR AT 40-45 MPH. IT HAD ENOUGH FORCE TO CRUSH THE DOOR AND TEAR IT FROM THE UPPER HINGE AS WELL AS TO BEND THE AXEL AND FRAME. THE VEHICLE WAS THEN PUSHED LATERALLY INTO A DITCH. WHEN THE DRIVER CAME TO, SHE WAS TRAPPED IN THE VEHICLE, NO AIRBAGS HAD BEEN DEPLOYED AND THE VEHICLE WAS OFF. SHE HAD TO THEN PUT THE VEHICLE IN PARK TO REMOVE THE KEY AND WITH THE HELP OF POLICE SHE WAS ABLE TO CLIMB OUT OF THE TRUNK. THE VEHICLE WAS A TOTAL LOSS.
NHTSA complaint #10692784 — an unverified report by a vehicle owner.
at 56,261 milesNorth Easton, MAFire
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNED A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, SMOKE APPEARED FROM THE FRONT DRIVER SIDE DOOR AND IT CAUGHT FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) UNTIL NOVEMBER 12, 2014. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY THE KELLY BLUE BOOK VALUE FOR THE VEHICLE. THE FAILURE MILEAGE WAS 56,261.
NHTSA complaint #10676936 — an unverified report by a vehicle owner.
at 113,000 milesCrossett, AR
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SLIDING SIDE DOOR OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10661549 — an unverified report by a vehicle owner.
at 29,000 milesSidney, IA
STRUCTURE
THE CAB OF OUR VEHICLE FILLS WITH DUST MAKING IT A HAZARD FOR OUR FAMILY, WE CONTACTED THE DEALER AND THEY SAID WE NEEDED TO CHANGE THE CABIN AIR FILTER AND TO THEIR SURPRISE, THIS PARTICULAR VAN DID NOT COME WITH ONE. IT WAS STATED BY CHRYSLER THAT THERE WAS NOTHING THEY COULD DO, WE WOULD HAVE TO "LIVE WITH IT". THIS IS A MAJOR HEALTH CONCERN AND SAFETY CONCERN DUE TO VISIBILITY AND BREATHING ISSUES. THE DEALER HAS INSPECTED THE VEHICLE AND DOCUMENTED THE EXCESSIVE AMOUNT OF DUST IN THE VENTS, BUT CHRYSLER WILL DO NOTHING SAYING IT RUNS LIKE IT IS SUPPOSE TO. DUE TO THE EXCESSIVE AMOUNT OF DUST WE HAVE HAD TO COVER OUR CHILDREN FACES WITH TOWELS TO PREVENT BREATHING PROBLEMS. THIS OCCURS EVEN WHEN THE SYSTEM IS IN RECIRCULATE.
NHTSA complaint #10630380 — an unverified report by a vehicle owner.
at 53,556 milesReno, NV
STRUCTURE:BODY:DOOR
WE STOPPED TO EAT AT A RESTAURANT. I WAS IN THE FRONT PASSENGER SEAT. MY HUSBAND UNLOCKED THE CAR AND I PULLED ON THE DOOR HANDLE, BUT THE DOOR WOULDN'T OPEN. WE TRIED A FEW TIMES AND STILL COULDN'T OPEN IT. MY HUSBAND TRIED FROM OUTSIDE OF THE CAR AND COULDN'T OPEN IT THAT WAY EITHER. I WAS STUCK IN THE CAR. FORTUNATELY I AM A LIMBER PERSON AND WAS ABLE TO CLIMB OUT THROUGH THE 2ND ROW. HOWEVER, IF A PASSENGER WERE DISABLED OR TOO LARGE TO CLIMB TO THE BACK, THEY WOULD BE TRAPPED IN THE CAR.
NHTSA complaint #10609745 — an unverified report by a vehicle owner.
at 44,000 milesColorado Springs, CO1 injured
STRUCTURE:BODY:DOOR
ON 4/5/14 MY PASSENGER SIDE AUTOMATIC SLIDING CAR DOOR CLOSED ON ME WHILE I WAS PUTTING MY DAUGHTER IN HER CAR SEAT. WHEN I PUSHED AGAINST IT TO TRIGGER IT TO OPEN ITSELF UP AGAIN, IT BEGAN CLOSING AGAIN ON ME WITHOUT ANY BUTTONS BEING PRESSED. I THEN SAT IN THE DRIVER'S SEAT, WITHOUT THE KEYS IN THE IGNITION, AND WATCHED THE DOOR OPEN AND CLOSE ALL BY ITSELF. I PRESSED THE LOCK BUTTON ON THE DRIVER'S SIDE DOOR AND WITHIN A FEW SECONDS THE SAME PASSENGER SIDE SLIDER OPENED ON ITS OWN. WHEN I PUT THE KEYS IN THE IGNITION AND STARTED THE CAR IT STOPPED AND WE DROVE AWAY. WHEN WE REACHED OUR DESTINATION AND TURNED OFF THE CAR, THE DOOR STARTED OPENING AND CLOSING AGAIN. AFTER A FEW MINUTES, IT STOPPED AND DIDN'T HAPPEN AGAIN FOR ALMOST A MONTH. ON 5/3/14, THE SAME PASSENGER SIDE SLIDING DOOR BEGAN OPENING AND CLOSING ON ITS OWN WHILE I WAS GETTING MY CHILDREN AND STROLLER OUT OF THE CAR. ONCE I LOCKED THE CAR DOOR AND WALKED AWAY, IT STOPPED. IT DID NOT HAPPEN AGAIN UNTIL 5/16/14, WHEN IT CLOSED ON MY 4 YEAR OLD DAUGHTER'S RIGHT MIDDLE FINGER WHILE SHE HAD HER HAND ON THE DOOR FRAME ABOUT TO CLIMB INTO THE CAR. THE AUTOMATIC SAFETY FEATURE ALSO MALFUNCTIONED AND THE DOOR COMPLETELY LATCHED CLOSED ON HER FINGER. WE IMMEDIATELY GOT HER ICE FROM THE ESTABLISHMENT WE WERE PARKED IN FRONT OF, AND DROVE HER TO URGENT CARE. SHE WAS DIAGNOSED WITH A POSSIBLE FRACTURE AND GIVEN A FINGER BRACE. SHE CONTINUES TO WEAR THE BRACE A WEEK LATER AND STILL HAS BRUISING, SWELLING AND LIMITED MOBILITY WITH THE FINGER. WE TOOK THE CAR TO THE DEALER 5/17/14 AND AFTER HAVING THE CAR FOR THE ENTIRE DAY, THEY COULDN'T REPLICATED THE PROBLEM AND THEREFORE COULDN'T FIX IT. WE DROPPED IT OFF AGAIN 5/20/14 AND THEY'VE HAD IT EVER SINCE AND ARE UNABLE TO FIND THE PROBLEM AND FIX IT. THIS CAR IS UNSAFE FOR ME AND MY FAMILY AND THIS PROBLEM NEEDS TO BE RESOLVED IMMEDIATELY!
NHTSA complaint #10593508 — an unverified report by a vehicle owner.
at 40,000 milesPowell, OH
STRUCTURE:BODY
THE RIGHT SLIDING DOOR WHEN ACTIVATED WOULD START TO OPEN. WHEN ABOUT HALF WAY OPEN IT WOULD START TO SHUTTER AND WOULD CLOSE AGAIN. IF SOMEONE WAS STARTING TO GET OUT THE DOOR, THE DOOR WOULD HIT THEM. THE DEALERSHIP THIS VEHICLE WAS PURCHASED FROM TOLD ME THERE WAS NOTHING WRONG WITH IT , BUT THEY COULD FIX THEM FOR $350 PER DOOR. AFTER READING OF RECALL K 14 THAT CHRYSLER WAS CAMPAIGNING IN OCT 2010, I MANUALLY MOVED MY WIRING HARNESS IN THE LOWER DOOR WELL. THIS RESULTED IN A TEMPORARY FIX. NOW I MUST MOVE IT PERIODICALLY TO HAVE THE DOOR OPERATE PROPERLY. JUST RECENTLY, THE LEFT DOOR STARTED TO ACT THE SAME WAY. MY GRANDCHILDREN HAVE GOTTEN HIT BY THE ERRATIC ACTION SEVERAL TIMES BUT NEVER WERE PHYSICALLY INJURED. THIS VEHICLE HAS A BUILD DATE OF 08-09. THIS DATE FALLS WITHIN THE INCLUSIVE DATES OF MANUFACTURE OF THE DEFECT INFORMATION REPORT FOR CHRYSLER GROUP LLC RECALL J27. I BELIEVE THAT THIS VEHICLE CONTAINS THE SAME DEFECTS AS THOSE RECALLED.
NHTSA complaint #10583990 — an unverified report by a vehicle owner.
at 38,000 milesNorthampton, PA1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE REAR HATCH DOOR WAS CLOSING, IT STRUCK HER IN THE HEAD. THE HATCH DOOR WAS SUPPOSED TO RETRACT WHEN THERE WAS AN OBSTRUCTION BUT THE DOOR CONTINUED TO CLOSE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF HER FACE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA complaint #10568996 — an unverified report by a vehicle owner.
at 57,000 milesMarquette, MI
STRUCTURE:BODY:DOOR
DRIVERS SIDE SLIDING DOOR OPENS RANDOMLY BY ITSELF AFTER THE CAR IS PARKED. IT OPENS AND CLOSES EVEN WHEN THE DOORS HAVE BEEN LOCKED BY THE KEY FOB OR MANUALLY. LUCKILY IT HASN'T OPENED WHILE DRIVING YET. HAD TO DISCONNECT THE BATTERY UNTIL WE COULD HAVE IT CHECKED . CALLED THE LOCAL CHRYSLER DEALER AND THEY HAD NEVER HEARD OF THE PROBLEM. THEY WERE NO HELP AT ALL AND SEEMED TO BE IMPOSITIONED BY THE QUESTION. CHECKING ON LINE, THERE SEEMS TO BE OTHERS WITH THE SAME PROBLEM.
NHTSA complaint #10564250 — an unverified report by a vehicle owner.
at 50,000 milesBear, DE
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC DOOR LOCK FUNCTION FOR THE PASSENGER'S SIDE SLIDING DOORS MALFUNCTIONED. THE CONTACT ALSO STATED THAT WHILE CLOSING THE PASSENGER'S SIDE SLIDING DOOR MANUALLY, THE SLIDING DOOR FAILED TO LATCH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 66,000.
NHTSA complaint #10522650 — an unverified report by a vehicle owner.
Pine City, NY
STRUCTURE:BODY:DOOR
2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO DEFECTIVE SLIDING DOOR NOT CLOSING PROPERLY. *SMD THE CONSUMER STATED THE DOOR JAMMED OPEN ON SEVERAL OCCASIONS. THE CONSUMER HAD TO SLIDE A SCREW DRIVER INTO THE LATCH IN ORDER TO RELEASE IT, SO THE DOOR WOULD CLOSE.
NHTSA complaint #10514218 — an unverified report by a vehicle owner.
at 1,000 milesChantilly, VA2 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AUTOMATIC LOCK FUNCTION FOR THE PASSENGER AND DRIVER'S SIDE SLIDING DOORS MALFUNCTIONED. THE DOORS COULD NOT BE OPENED AND INSTEAD, THE DOORS WOULD REVERSE AND CLOSE. THE CONTACT STATED THAT TWO CHILD PASSENGERS SUSTAINED INJURIES TO THE LEGS, SHOULDERS AND ARMS AS THE DOOR INDEPENDENTLY CLOSED ON THE CHILD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RECALIBRATED THE COMPUTER SYSTEM HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER ADVISED THE CONTACT SELL THE VEHICLE. THE DEALER DID NOT KNOW HOW TO REPAIR THE SLIDING DOOR FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 56,000.
NHTSA complaint #10512506 — an unverified report by a vehicle owner.
at 55,000 milesSummerville, SC
STRUCTURE
MY T&C BEGAN LEAKING FROM UNDER THE DASH ON THE PASSENGER SIDE. AT FIRST IT WAS INTERMITTENT AND USUALLY AFTER A HEAVY RAIN, WHEN I WOULD TURN ON MY AC/DEFROST/HEAT. WE HAD OUR VEHICLE INSPECTED FOR A LEAK. NONE WAS FOUND, NEITHER WAS THE SOURCE OF THE WATER COMING INSIDE THE VEHICLE. NOW THE WATER DRIPS ALL THE TIME,AS LONG AS THE HVAC CONTROLS ARE ON. IT IS NOW AFFECTING THE HVAC CONTROLS: ALTHOUGH I'M TRYING NOT TO RUN IT, WHEN ON I CAN FEEL THE COOL AIR BUT IT IS NOT BLOWING. I SUSPECT THE MOTORS TO THE HVAC AND POSSIBLY WIPERS ARE BEING EFFECTED BY WHATEVER IS GOING ON UNDER THE DASH. IT HAS ALL HAPPENED AROUND THE SAME TIME. THERE IS NO RECALL FOR THIS ISSUE FOR MY MODEL YEAR, BUT THE SAME EXACT ISSUE WAS RECALLED ON THE 08 MODEL. "THESE VEHICLES MAY EXPERIENCE A HEATING AND AIR CONDITIONER (HVAC) CONDENSATE LEAK FROM THE HVAC DRAIN GROMMET ONTO THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE, WHICH CAN LEAD TO THE ILLUMINATION OF THE AIRBAG WARNING LIGHT AND A POTENTIAL INADVERTENT AIRBAG DEPLOYMENT WITHOUT WARNING. CONSEQUENCE:AN INADVERTENT AIRBAG DEPLOYMENT COULD RESULT IN INJURY TO THE SEAT OCCUPANT IN FRONT OF THE DEPLOYING AIRBAG AND/OR A VEHICLE CRASH." WHEN I TOLD THIS TO CHRYSLER CORP, THEY SAID THERE WAS NOTHING THEY COULD DO. SO I SAID, SO WHO DO I CALL TO SETTLE A LAW SUIT WHEN THE AIRBAG DEPLOYS WITH OUT WARNING AND CAUSES ME TO CRASH, PUTTING ME AND MY YOUNG CHILDREN IN SEVERE DANGER? SHE SAID, WELL YOU NEED TO GO TO A DEALERSHIP AND GET IT FIXED.I KNOW THAT, AND I WILL, BUT I THINK IT IS NEGLIGENT ON THEIR PART TO NOT ACCEPT FOR A MANUFACTURERS DEFECT THAT THEY ARE FAMILIAR WITH FROM PREVIOUS T&C YEARS. NOW I HAVE TO GO ACCRUE A HUGE BILL FOR CHRYSLER TO TAKE APART THE DASH AND FIX THEIR PROBLEM WITH MY VEHICLE. I JUST DON'T THINK IT'S RIGHT.
NHTSA complaint #10508851 — an unverified report by a vehicle owner.
Saint Louis, MO
STRUCTURE
THE PASSENGER SEAT HAS NO WARNING (LIGHT OR SOUND) IF SEAT BELT IS NOT FASTENED. BOTH DEALERSHIP AND MANUFACTURER CLAIM SYSTEM IS "WORKING AS DESIGNED".
NHTSA complaint #10507294 — an unverified report by a vehicle owner.
Buffalo, NY
STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR OPENS ON ITS OWN WITH THE CAR IS TURNED OFF. UPON LEAVING MY VEHICLE, I CHECK TO MAKE SURE ALL OF THE DOORS ARE CLOSED. AT RANDOM TIMES, DAY OR NIGHT, THE DOOR WILL OPEN. THE KEY FAB ARE SOMETIMES NOT EVEN IN RANGE. *TR ## VIN FAILED ##
NHTSA complaint #10496704 — an unverified report by a vehicle owner.
at 32,000 milesOakdale, CA1 injured
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE ATTEMPTING TO HOLD THE DRIVER'S SIDE SLIDING DOOR OPEN TO PREVENT THE DOOR FROM CLOSING ON A CHILD WHEN THE DOOR CLOSED ON THE CONTACT'S ARM. THE CONTACT SUSTAINED INJURIES TO THE ARM AS A RESULT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 32,000.
NHTSA complaint #10475601 — an unverified report by a vehicle owner.
Kailua-Kona Hawaii, HI
STRUCTURE:BODY
THE CARGO DOOR OF THE CHRYSLER TOWN AND COUNTRY RENTED FROM ALAMO AT KE-AHOLE AIRPORT ON JAN. 18, 2012 IS ELECTRIC AND DOES NOT HAVE A WARNING DEVICE OR STOP SENSOR WHEN BEING OPERATED (UNCERTAIN OF THE MODEL YEAR- 2010 OR 2011) . MY WIFE DID NOT REALIZE THE CARGO DOOR WAS CLOSING AS SHE WAS WEARING A HAT AND WALKING BY IT. THE DOOR CAME DOWN ON THE CENTER OF HER HEAD CAUSING SEVERE PAIN. AS I AM A PHYSICIAN I EXAMINED HER AND MADE THE APPROPRIATE DECISION. WE RETURNED THE CAR TO ALAMO RENTAL AND I SPOKE TO ADDIS, THE MANAGER, WHO PROMISED TO REPORT THE ACCIDENT TO HIS COMPANY. FORTUNATELY, AS OF TODAY MY WIFE IS IMPROVED BUT THE POSSIBILITY OF SUBDURAL HEMATOMA OVER THE NEXT 30 DAYS IS STILL A POSSIBILITY AND SHE WILL HAVE TO BE OBSERVED FOR ANY DEVELOPING SIGNS AND SYMPTOMS. CHRYSLER IS NEGLIGENT IN THIS MATTER AND SHOULD INSTALL THE APPROPRIATE SAFETY DEVICES ON ALL SUCH VEHICLES.
NHTSA complaint #10448854 — an unverified report by a vehicle owner.
at 12,293 milesL. Helen, FL
STRUCTURE:BODY:DOOR
SLIDING PASSENGER DOOR FAILS TO WORK PROPERLY OPENS AND CLOSES AT WILL. HAS CAUGHT SEVERAL CHILDREN WITH OUT REOPENING UPON CONTACT. CONTINUE TO STALL AFTER RECALL AS DID BEFORE RECALL FIX. BATTERY CAUSED CORROSION TO EAT AWAY CABLES. EVEN WHEN SERVICED LIKE SUPPOSED TO. LEATHER SEATS RIPPED WITHIN 2 MTHS OF PURCHASE WAS PURCHASED BRAND NEW. ELECTRICALLY GAS MILEAGE FLUCTUATES ALL THE TIME EXAMPLE 410 ON FILL UP THEN 2 MILES DN ROAD IT SAYS 60 MILES LEFT ETC. YET CHRYSLER DEALER CLAIMS ALL THE TIME NO DX ON ANYTHING. JUST SHUT COMPLETELY DOWN TODAY AS WAS TURNING ENDED UP HALF IN ROAD THANK GOD CAR BEHIND PAYING ATTENTION AND DUMP TRUCK WAS COMING ALSO PAID ATTENTION OR ELSE DAUGHTER AND I COULD HAVE BEEN HURT SEVERELY. NEVER BUY A CHRYSLER THAT'S MY RESPONSE. THEN HAD TOWED DEALER SAID WAS RELAY SWITCH THEY CHANGED IT BROUGHT ME THE VEHICLE THEN I WENT TO DRIVE OUT AND IT DIED AGAIN SO I GUESS NOT. *KB
NHTSA complaint #10446694 — an unverified report by a vehicle owner.