Owners have filed 1,154 complaints
about the 2005 Chrysler Town AND Country with NHTSA between 2004 and 2024.
The largest single group is the electrical system.
Across this model's run it ranks 4 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Chrysler Town AND Country. 50 means typical for this
model; 100 means roughly double.
Severity — 60
11.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2005 compares with every other Chrysler Town AND Country
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Sensor/Control Module
3922.8%
Frontal
3419.9%
Rack AND Pinion
2313.5%
Body
169.4%
Automatic Transmission
169.4%
Rotor
158.8%
Pads
148.2%
Engine
148.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
313.2%
1,000 – 9,999 miles
485.0%
10,000 – 24,999 miles
767.9%
25,000 – 49,999 miles
18619.3%
50,000 – 74,999 miles
22923.8%
75,000 – 99,999 miles
15115.7%
100,000 – 149,999 miles
15416.0%
150,000+ miles
899.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2004peak 34Sep 2024
NHTSA investigations into the 2005 Chrysler Town AND Country
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information reques...
EA11010Opened 6 Sep 2011Closed 29 Nov 2012ELECTRICAL SYSTEM
Loss of headlight illumination
The subject vehicle (SV) population includes MY 2005-2006 vehicles built between March 2004 and December 2005 manufactured with a TRW supplied headlight switch assembly (HSA).The HSA was the primary focus of the investigation; earlier and later vehicles utilized different HSAs.Consumers complain that the headlights in the subject vehicles do not illuminate when the HSA is turned on, or that the headlights extinguish while on (subject failure).No other driving lights are affected.The front marker, tail, and instrument lamps operate.Also, the high beams can be illuminated by holding the turn sig...
AQ10001Opened 18 Nov 2010Closed 28 Dec 2015UNKNOWN OR OTHER
Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this...
PE10022Opened 12 Jul 2010Closed 13 Sep 2011ELECTRICAL SYSTEM
Loss of Headlight Illumination
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or repair of the problem, so the cause is unknown, and the problem continues to occur.In the cases where repairs have been attempted, which consisted mainly of headlight switch and body c...
RQ09003Opened 1 Jul 2009Closed 18 Feb 2010AIR BAGS:FRONTAL
FRONT AIR BAG CRASH SENSOR FAILURE
CHRYSLER WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 312,442 MODEL YEAR (MY) 2005 AND 2006 CHRYSLER MINIVANS (RECALL 10V-008).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH ULTRADUR BRAND PLASTIC HOUSINGS AND STEEL BUSHINGS AND WERE BUILT BETWEEN JANUARY 19, 2005 AND APRIL 5, 2006.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NO...
EA06003Opened 8 Mar 2006Closed 22 May 2007AIR BAGS:FRONTAL
FRONT AIR BAG CRASH SENSOR FAILURE
DAIMLERCHRYSLER (DCC) WILL REPLACE THE FRAME RAIL-MOUNTED FRONT AIR BAG CRASH SENSORS IN APPROXIMATELY 270,958 MY 2005 DAIMLERCHRYSLER MINIVANS (NHTSA RECALL NO. 07V-192).THESE VEHICLES ARE EQUIPPED WITH FRONT CRASH SENSORS WITH BRASS BUSHINGS AND WERE BUILT BETWEEN APRIL 24, 2003 AND FEBRUARY 2, 2005.THIS ACTION COVERS VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED, IN 27 STATES (ALASKA, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVA...
PE05061Opened 10 Nov 2005Closed 8 Mar 2006AIR BAGS:FRONTAL
FRONT AIR BAG CRASH SENSOR FAILURE
THE MODEL YEAR (MY) 2005 DAIMLERCHRYSLER (DC) MINIVANS HAVE THE NEW ADVANCED FRONTAL AIR BAG SYSTEMS WITH TWO FRONT CRASH SENSORS MOUNTED ON THE FRAME RAILS BEHIND THE FRONT BUMPER AND A MAIN CRASH SENSOR INSIDE THE AIR BAG CONTROL MODULE MOUNTED IN THE PASSENGER COMPARTMENT.ACCORDING TO DC, THE FRONT CRASH SENSORS ARE DESIGNED TO OPTIMIZE DETECTION OF FRONTAL OFFSET AND ANGULAR CRASHES.THE ADVANCED AIR BAG SYSTEM OFFERS DIFFERENT LEVELS OF AIR BAG INFLATION BASED ON INPUT FROM THE CRASH SENSORS.THIS INVESTIGATION REVEALED THAT THE FRONT CRASH SENSORS CAN CORRODE FROM WATER ENTERING THE SENSOR...
Recalls on the 2005 Chrysler Town AND Country
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E034000
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
10V008000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2005-2006 DODGE CARAVAN, GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KANSAS, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, ALASKA AND THE DISTRICT OF COLUMBIA. THE FRONT CRASH SENSORS MAY CRACK UNDER CERTAIN ENVIRONMENTAL CONDITIONS AND ALLOW WATER TO ENTER INTO THE SENSOR. THIS CAN CAUSE THE SENSOR TO BECOME INOPERATIVE AND ILLUMINATE THE AIRBAG WARNING LIGHT. THESE SENSORS WERE ADDED TO ENHANCE THE PERFORMANCE OF THE AIRBAG SYSTEM IN CERTAIN FRONTAL CRASHES.
Risk: IF THE FRONT CRASH SENSORS BECOME INOPERATIVE, THE DRIVER IS IMMEDIATELY ALERTED BY ILLUMINATION OF THE AIRBAG WARNING LIGHT AND THE VEHICLE SHOULD BE PROMPTLY SERVICED. UNTIL THE VEHICLE IS REPAIRED, THE AIRBAGS MAY NOT PROVIDE THE ENHANCED PROTECTION IN THE EVENT OF A CRASH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
07V192000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
CERTAIN MINIVANS ARE BEING RECALLED THAT WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE 27 STATES PLUS THE DISTRICT OF COLUMBIA THAT USE GREATER AMOUNTS OF SALT FOR WINTER ROAD DEICING. THE UP-FRONT (UF) AIR BAG SENSORS THAT CONTAIN BRASS BUSHINGS INSTALLED IN THESE VEHICLES MAY CORRODE AND CRACK ALLOWING WATER TO ENTER THE SENSOR. THESE SENSORS PROVIDE ENHANCED AIR BAG PERFORMANCE IN CERTAIN TYPES OF FRONTAL CRASHES.
Risk: IN ONE OF THESE CRASHES, WITH ONE OR BOTH OF THE VEHICLE'S UF SENSORS INOPERATIVE, THE OCCUPANTS WILL NOT BENEFIT FROM THE ENHANCED AIR BAG PROTECTION THAT THESE SENSORS WOULD PROVIDE.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
06V067000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
ON CERTAIN VANS AND SPORT UTILITY VEHICLES, THE FRONT WINDSHIELD WIPER MOTOR ARMATURE SHAFT MAY BREAK.
Risk: DURING CERTAIN OPERATING CONDITIONS, LOSS OF FRONT WINDSHIELD WIPING CAPABILITY COULD OCCUR, AND THE DRIVER'S VISION COULD BE OBSCURED WHICH COULD RESULT IN A CRASH.
04V047000
SEAT BELTS:FRONT:RETRACTOR
AFTER PERFORMING THE NCAP TEST, IT WAS DISCOVERED THAT ON CERTAIN MINIVANS EQUIPPED WITHOUT THE AVAILABLE "STOW 'N GO" SEATING OPTION, THE RIGHT FRONT SEAT BELT RETRACTOR ASSEMBLY MAY HAVE BEEN IMPROPERLY ASSEMBLED.
Risk: AS A RESULT, THE SEAT BELT MAY NOT PROPERLY RESTRAIN THE OCCUPANT DURING CERTAIN CRASH CONDITIONS, WHICH CAN INCREASE THE RISK OF INJURY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 152,000 milesJacksonville, FLCrashFire1 injured
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
The contact owned a 2005 Chrysler Town & Country. While driving on a country road when a truck turned in the front on the contact. The motor came through the firewall crushing his legs and trapping the contact in the vehicle. The neighbor came and pulled the contact out of the vehicle. The contact sustained blood clots in one leg and pinched nerves. The ambulance came and rushed the contact to the hospital and he was in the hospital for 15 days. A police report was filed. The fire department came and extinguished the fire. The vehicle was totaled. The contact was the only person in the vehicle. The airbag did deploy. The manufacturer was not notified of the failure. The mileage was 152,000
NHTSA complaint #11461396 — an unverified report by a vehicle owner.
at 190,000 milesColumbia, SCFire
VEHICLE SPEED CONTROL
The contact owns a 2005 Chrysler Town and Country. The contact stated while driving 35 mph, the parking brake warning light had illuminated the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle in park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures, as well as severe internal damage, rendered the vehicle undrivable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
NHTSA complaint #11426656 — an unverified report by a vehicle owner.
at 190,000 milesColumbia, SCFire
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2005 Chrysler Town and Country. The contact stated while driving 35 mph, the parking brake warning light had illuminated the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle in park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures, as well as severe internal damage, rendered the vehicle undrivable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
NHTSA complaint #11426656 — an unverified report by a vehicle owner.
Enid, OKFire
ELECTRICAL SYSTEM
Instrument cluster started spazing out then smelled wires burning. Resulted in the body control module catching fire.
NHTSA complaint #11420222 — an unverified report by a vehicle owner.
at 70,000 milesOwensboro, KYCrash1 injured
AIR BAGS
THE CONTACT'S SISTER-IN-LAW OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HER SISTER-IN-LAW WAS STOPPED AT A RED LIGHT WHEN THE VEHICLE FROM BEHIND, HAULING A TRAILER, REAR-ENDED THE VEHICLE WHICH RESULTED IN HER REAR-ENDING THE VEHICLE IN FRONT. THE CONTACT'S SISTER-IN-LAW HIT THE STEERING WHEEL FOUR TIMES DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SISTER-IN-LAW RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11416489 — an unverified report by a vehicle owner.
at 156,689 milesST Petersburg, FLCrash1 injured
AIR BAGS
UPON BLACKING OUT WHILE BEHIND THE WHEEL OF THE 2005 CHRYSLER TOWN AND COUNTRY TRAVELLING 40 MPH THE VEHICLE COLLIDED WITH 2(TWO) PARKED VEHICLES ON THE SIDE OF THE STREET. WHEN I CAME TO, I DISCOVERED THAT THE VEHICLE WAS TOTALED I WAS UNABLE TO REMOVE MYSELF FROM THE VEHICLE DUE TO BEING PINNED BETWEEN THE DASH AND THE SEAT WHICH HAD SLID FORWARD WITH THE VEHICLE IMPACT, NO AIR BAGS DEPLOYED. I SUSTAINED MINOR INJURIES, WITH INJURIES TO THE FACE FROM HITTING THE STEERING WHEEL THAT REQUIRED SUTURES TO CLOSE IN ORDER TO HEAL CORRECTLY.
NHTSA complaint #11210800 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Crystal City, MO
EXTERIOR LIGHTING
Headlights: low beams do not work at all but high beams do. Second time this vehicle has had the same problem. Last time Chrysler replaced under a lifetime replacement, just short of a recall yet here I am having the same problem again.
NHTSA complaint #11613666 — an unverified report by a vehicle owner.
at 188,000 milesChicago, IL
ENGINE
The contact owns a 2005 Chrysler Town and Country. The contact stated while attempting to make a left turn at a red light at approximately 15 MPH, the vehicle stalled almost causing the contact to crash into another vehicle. No warning light was illuminated. The vehicle was drivable and was taken to a dealer who diagnosed the vehicle with a wheel bearing failure. The vehicle was repaired; however, the failure occurred. The vehicle was taken to several other independent mechanics who provided different diagnosis and repaired the vehicle; however, the failure reoccurred. The manufacturer was not notified of this failure. The failure mileage was 188,000.
NHTSA complaint #11605249 — an unverified report by a vehicle owner.
at 152,000 milesJacksonville, FLCrashFire1 injured
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
The contact owned a 2005 Chrysler Town & Country. While driving on a country road when a truck turned in the front on the contact. The motor came through the firewall crushing his legs and trapping the contact in the vehicle. The neighbor came and pulled the contact out of the vehicle. The contact sustained blood clots in one leg and pinched nerves. The ambulance came and rushed the contact to the hospital and he was in the hospital for 15 days. A police report was filed. The fire department came and extinguished the fire. The vehicle was totaled. The contact was the only person in the vehicle. The airbag did deploy. The manufacturer was not notified of the failure. The mileage was 152,000
NHTSA complaint #11461396 — an unverified report by a vehicle owner.
at 175,000 milesMerriam, KS
AIR BAGS
The contact owns a 2005 Chrysler Town & Country. The contact stated that the airbag warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle's front side impact sensor had failed and needed to be replaced. The contact became aware of NHTSA Campaign Number: 10V008000 (Air Bags) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 175,000.
NHTSA complaint #11453806 — an unverified report by a vehicle owner.
Unadilla, NY
AIR BAGS
AFTER 2 complaints about defective air bag sensors "THAT GOT ME NOWHERE", I guess you can forget about it because I put a piece of tape over the airbag light. they put the junk sensors in ALL the 2005 vans and some 2006 but for some reason NOT ALL WERE RECALLED.. I don't understand why this hasn't been resolved.. I'll be [XXX] if I'm paying 300-400 bucks for something that other people are getting repaired for free.. THANKS FOR NOTHING... INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11437108 — an unverified report by a vehicle owner.
at 314 milesKissimmee, FL
ENGINE
The contact owns a 2005 Chrysler Town and Country. The contact stated that there was a tracking device placed on the vehicle which caused the vehicle to stall without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 314.
NHTSA complaint #11429875 — an unverified report by a vehicle owner.
at 190,000 milesColumbia, SCFire
VEHICLE SPEED CONTROL
The contact owns a 2005 Chrysler Town and Country. The contact stated while driving 35 mph, the parking brake warning light had illuminated the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle in park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures, as well as severe internal damage, rendered the vehicle undrivable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
NHTSA complaint #11426656 — an unverified report by a vehicle owner.
at 190,000 milesColumbia, SCFire
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2005 Chrysler Town and Country. The contact stated while driving 35 mph, the parking brake warning light had illuminated the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle in park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures, as well as severe internal damage, rendered the vehicle undrivable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
NHTSA complaint #11426656 — an unverified report by a vehicle owner.
Enid, OKFire
ELECTRICAL SYSTEM
Instrument cluster started spazing out then smelled wires burning. Resulted in the body control module catching fire.
NHTSA complaint #11420222 — an unverified report by a vehicle owner.
at 70,000 milesOwensboro, KYCrash1 injured
AIR BAGS
THE CONTACT'S SISTER-IN-LAW OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HER SISTER-IN-LAW WAS STOPPED AT A RED LIGHT WHEN THE VEHICLE FROM BEHIND, HAULING A TRAILER, REAR-ENDED THE VEHICLE WHICH RESULTED IN HER REAR-ENDING THE VEHICLE IN FRONT. THE CONTACT'S SISTER-IN-LAW HIT THE STEERING WHEEL FOUR TIMES DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SISTER-IN-LAW RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11416489 — an unverified report by a vehicle owner.
at 770,687 milesKansas City, MO
POWER TRAIN
MY TRANSMISSION WANT MAKE MY CAR GO IN REVERSE, AND WHEN I PUT IT IN DRIVE IT WILL GO BUT FOR A LITTLE WHILE THEN IT GROWS COULD YOU GUYS HELP ME, WHAT SHOULD I DO.
NHTSA complaint #11408049 — an unverified report by a vehicle owner.
at 770,687 milesKansas City, MO
UNKNOWN OR OTHER
MY TRANSMISSION WANT MAKE MY CAR GO IN REVERSE, AND WHEN I PUT IT IN DRIVE IT WILL GO BUT FOR A LITTLE WHILE THEN IT GROWS COULD YOU GUYS HELP ME, WHAT SHOULD I DO.
NHTSA complaint #11408049 — an unverified report by a vehicle owner.
at 1 milesLawrenceville, GA
ELECTRICAL SYSTEM
VEHICLE STARTS UP AND AS YOU ACCELERATE INTO AN INTERSECTION THE VAN DIES. MECHANIC REPLACED INTAKE MANIFOLD AND RELATED SENSORS AND CHECK THE COMPUTER BUT BELIEVES THE PROBLEM IS THE WIRING HARNESS. DIAGNOSTIC WAS RUN ON THE COMPUTER AND THAT IS NOT THE PROBLEM. MECHANIC THOUGHT HE HAD FIXED IT BUT 2 MINUTES OUT FROM THE MECHANICS SHOP THE VEHICLE DIED AND KEPT DYING AS I PRESSED ON THE ACCELERATOR. I HAD TO MAKE IT BACK TO THE SHOP GOING ABOUT 5 MILES PER HOUR. AFTER A $843 REPAIR BILL THE VAN STILL WON'T RUN WITHOUT DYING AND IS DANGEROUS TO DRIVE.
NHTSA complaint #11363123 — an unverified report by a vehicle owner.
at 1 milesLawrenceville, GA
FUEL/PROPULSION SYSTEM
VEHICLE STARTS UP AND AS YOU ACCELERATE INTO AN INTERSECTION THE VAN DIES. MECHANIC REPLACED INTAKE MANIFOLD AND RELATED SENSORS AND CHECK THE COMPUTER BUT BELIEVES THE PROBLEM IS THE WIRING HARNESS. DIAGNOSTIC WAS RUN ON THE COMPUTER AND THAT IS NOT THE PROBLEM. MECHANIC THOUGHT HE HAD FIXED IT BUT 2 MINUTES OUT FROM THE MECHANICS SHOP THE VEHICLE DIED AND KEPT DYING AS I PRESSED ON THE ACCELERATOR. I HAD TO MAKE IT BACK TO THE SHOP GOING ABOUT 5 MILES PER HOUR. AFTER A $843 REPAIR BILL THE VAN STILL WON'T RUN WITHOUT DYING AND IS DANGEROUS TO DRIVE.
NHTSA complaint #11363123 — an unverified report by a vehicle owner.
at 209,409 milesUnadilla, NY
AIR BAGS
FILED COMPLAINT ABOUT DEFECTIVE AIRBAG SENSORS LAST YEAR AND HEARD NOTHING BACK.. THEY ARE STILL DEFECTIVE..THERE IS A RECALL ON THIS ISSUE BUT MY VIN IS AFTER THE ONES THAT WERE RECALLED.. THEY ALSO HAVE THIS ISSUE IN 2006 TOWN AND COUNTRIES.. THEY USED THE SAME JUNK PARTS IN ALL THE VANS, WHY WEREN'T ALL OF THEM RECALLED FOR THIS..THERE IS A NUMBER YOU HAVE ISSUED FOR THIS, EA06003. HAS ANYTHING BEEN DETERMINED TO ALLOW ALL VEHICLES WITH THIS PROBLEM TO BE COVERED UNDER THE RECALL ORDER.. THANKS...
NHTSA complaint #11321552 — an unverified report by a vehicle owner.
at 160,000 milesGrand Rapids, MI
ELECTRICAL SYSTEM
MY WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES OR STOP WORKING WHEN THEY ARE IN USE. THIS ALSO CAUSES THE HEADLIGHTS NOT OT WORK AND SOME OF THE DASHBOARD LIGHTS TO LIGHT UP. THIS IS CAUSED BY WATER SOMEHOW GETTING UNDER THE FUSE BOX AND SHORTS THE WIRES OUT. THIS HAS HAPPENED TO ME WHILE DRIVING ON A BUSY HIGHWAY IN THE RAIN. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN AND IT IS VERY DANGEROUS.
NHTSA complaint #11316224 — an unverified report by a vehicle owner.
at 160,000 milesOxford, WI
SERVICE BRAKES
ON 01\29\2020, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS DISPLAYED ON THE DASH. NOW INTO WINTER, THE VEHICLE NO LONGER HAS TRACTION CONTROL AND ABS. DIAGNOSTICS REVEAL THAT THE ABS MODULE HAS PROPER POWERS AND GROUNDS EVEN UNDER LOAD. SO FAR, THE ONLY PROBLEM IS THE ABS MODULE HAS A PROBLEM WITH COMMUNICATION, DIAGNOSED AT THE LOCAL INDEPENDENT REPAIR SHOP. SO FAR THE VEHICLE IS NOT REPAIRED, AND CONTINUES TO BE OPERATED WITH THE ABS AND TRACTION CONTROL OUT OF OPERATION.
NHTSA complaint #11303029 — an unverified report by a vehicle owner.
at 105,000 milesPhoenix, AZ
FUEL/PROPULSION SYSTEM
AT APPROXIMATELY 105,000 MILES I BEGAN NOTICING A STRONG SMELL OF GASOLINE BOTH INSIDE & OUTSIDE THE VEHICLE- RUNNING OR NOT. AT ABOUT THE SAME TIME I NOTICED A BIG DROP IN FUEL EFFICIENCY. WE ARE NOW GETTING AN AVERAGE OF 10 MPG. THE NORM IS AN AVERAGE OF 19 MPG. THE VEHICLE STARTS FINE & THERE ARE NO CHECK LIGHTS ON. I BELIEVE THE ACCELERATION IS ALSO SLOWER NOW. OUR FAMILY IS THE ORIGINAL OWNER & THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. COMMON SENSE TELLS US THIS IS A VERY SERIOUS SAFETY ISSUE. THERE SEEM TO BE MANY OTHERS WITH THIS SAME ISSUE & IT'S DISAPPOINTING TO FIND NOTHING IS BEING DONE ABOUT IT. WE ARE A ONE CAR FAMILY & WE HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE.
NHTSA complaint #11298510 — an unverified report by a vehicle owner.
at 185,000 milesRobbinsdale,, MN
AIR BAGS
AIRBAG LIGHT COMES ON AND STAYS ON WHEN I START THE CAR.
NHTSA complaint #11287963 — an unverified report by a vehicle owner.
at 212,642 milesUnadilla, NY
AIR BAGS
CENTER AIRBAG LIGHT KEEPS GOING ON AND OFF.. THERE IS A RECALL ON OTHER VEHICLES LIKE THIS.. WHY NOT MINE?
NHTSA complaint #11282698 — an unverified report by a vehicle owner.
at 80,000 milesCuyahoga Falls, OH
AIR BAGS
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE BACKING OUT OF THE DRIVEWAY OVER A BUMP IN THE ROAD, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11266994 — an unverified report by a vehicle owner.
at 10,000 milesWest Haven, CT
AIR BAGS
AIR BAG"ON" LIGHT STAYS ON ALL THE TIME WHEN STARTED UP,RUNNING
NHTSA complaint #11265794 — an unverified report by a vehicle owner.
PAW PAW, MI
UNKNOWN OR OTHER
THE LOCKS ARE NOT WORKING OR THE HORN EITHER
NHTSA complaint #11243129 — an unverified report by a vehicle owner.
Berlin, WI
UNKNOWN OR OTHER
MY CAR RAN FINE AND HAD NO PROBLEMS. ONE FOGGY MORNING HOWEVER, I WAS DRIVING AND STOPPED AT A STOP LIGHT. WHILE PRESSING THE BRAKE, THE ENGINE SUDDENLY REVVED UP. THE CAR LURCHED ME TOWARD THE STOP LIGHT. I TOOK IT TO THE DEALER, BUT HE DIDN'T FIND ANY PROBLEM. THIS HAPPENED AGAIN ONE RAINY DAY. THE ENGINE STARTED REVVING. THE CAR LURCHED ME TOWARD WHILE I PRESSED THE BRAKE. AND NOW ITS BEEN DOING IT FOR A FEW MONTH.
NHTSA complaint #11241889 — an unverified report by a vehicle owner.
Berlin, WI
ENGINE
MY CAR RAN FINE AND HAD NO PROBLEMS. ONE FOGGY MORNING HOWEVER, I WAS DRIVING AND STOPPED AT A STOP LIGHT. WHILE PRESSING THE BRAKE, THE ENGINE SUDDENLY REVVED UP. THE CAR LURCHED ME TOWARD THE STOP LIGHT. I TOOK IT TO THE DEALER, BUT HE DIDN'T FIND ANY PROBLEM. THIS HAPPENED AGAIN ONE RAINY DAY. THE ENGINE STARTED REVVING. THE CAR LURCHED ME TOWARD WHILE I PRESSED THE BRAKE. AND NOW ITS BEEN DOING IT FOR A FEW MONTH.
NHTSA complaint #11241889 — an unverified report by a vehicle owner.