2005 Chrysler Town AND Country airbag problems

AIR BAGS

The contact owns a 2005 Chrysler Town & Country. The contact stated that the airbag warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle's front side impact sensor had failed and needed to be replaced. The contact became aware of NHTSA Campaign Number: 10V008000 (Air Bags) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 175,000.

NHTSA complaint #11453806 — an unverified report by a vehicle owner.

AIR BAGS

AFTER 2 complaints about defective air bag sensors "THAT GOT ME NOWHERE", I guess you can forget about it because I put a piece of tape over the airbag light. they put the junk sensors in ALL the 2005 vans and some 2006 but for some reason NOT ALL WERE RECALLED.. I don't understand why this hasn't been resolved.. I'll be [XXX] if I'm paying 300-400 bucks for something that other people are getting repaired for free.. THANKS FOR NOTHING... INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11437108 — an unverified report by a vehicle owner.

AIR BAGS

FILED COMPLAINT ABOUT DEFECTIVE AIRBAG SENSORS LAST YEAR AND HEARD NOTHING BACK.. THEY ARE STILL DEFECTIVE..THERE IS A RECALL ON THIS ISSUE BUT MY VIN IS AFTER THE ONES THAT WERE RECALLED.. THEY ALSO HAVE THIS ISSUE IN 2006 TOWN AND COUNTRIES.. THEY USED THE SAME JUNK PARTS IN ALL THE VANS, WHY WEREN'T ALL OF THEM RECALLED FOR THIS..THERE IS A NUMBER YOU HAVE ISSUED FOR THIS, EA06003. HAS ANYTHING BEEN DETERMINED TO ALLOW ALL VEHICLES WITH THIS PROBLEM TO BE COVERED UNDER THE RECALL ORDER.. THANKS...

NHTSA complaint #11321552 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT COMES ON AND STAYS ON WHEN I START THE CAR.

NHTSA complaint #11287963 — an unverified report by a vehicle owner.

AIR BAGS

CENTER AIRBAG LIGHT KEEPS GOING ON AND OFF.. THERE IS A RECALL ON OTHER VEHICLES LIKE THIS.. WHY NOT MINE?

NHTSA complaint #11282698 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE BACKING OUT OF THE DRIVEWAY OVER A BUMP IN THE ROAD, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11266994 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG"ON" LIGHT STAYS ON ALL THE TIME WHEN STARTED UP,RUNNING

NHTSA complaint #11265794 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT ON INSTRUMENT CLUSTER TURNS ON WHILE DRIVING AND THEN TURNS OFF. THIS JUST STARTED HAPPENING WITHIN THE LAST 2 WEEKS. 190,000 MILES. HAPPENS ANYTIME 0-60 MPH. NOT TURNING, JUST STRAIGHT AHEAD DRIVING.

NHTSA complaint #11066936 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER (NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM 17225 TORRENCE AVE, LANSING, IL 60438) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,177.

NHTSA complaint #11006505 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. UPON INSPECTION, THE FRONT DRIVER'S SIDE IMPACT SENSOR HAD EXPERIENCED SEVERE CORROSION AND DETACHED FROM THE IMPACT SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA complaint #10967524 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 93,000.

NHTSA complaint #10944268 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE A AIRBAG WARNING LIGHT ON MY DASH, I FOUND OUT THAT THERE WAS A "SAFETY IMPROVEMENT CAMPAIGN" J-38 AND X-26, NHTSA CAMPAIGN ID NUMBER: 10V008000, NHTSA ACTION NUMBER: RQ09003. I WENT TO MY LOCAL DEALER ( ROBERT LOEHR ) IN CARTERSVILLE GA AND WAS TOLD THAT MY VAN WAS NOT COVERED UNDER THIS "SAFETY IMPROVEMENT CAMPAIGN" BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. I THEN CALLED CHRYSLER AND SPOKE TO TORIE AND SHE SAID THAT IT WAS ONLY FOR VEHICLE IN THE "SALT BELT" BUT MY VAN'S VIN WAS BUILT IN THE SAME TIME FRAME AS THE DEFECTIVE PART BUT BECAUSE MY VAN VIN WAS NOT PART OF THE CAMPAIGN SHE WOULD HAVE TO HAVE ME TALK TO SOMEONE IN CUSTOMER SERVICE. I SPOKE TO EMILY AND SHE STATED THAT BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN I WOULD HAVE TO PAY OUT OF POCKET. I THEN SPOKE TO HER SUPERVISOR MIKE AND TOLD ME THE SAME THING BUT THAT AFTER I GOT THE REPAIRS MADE TO CONTACT THEM TO SEE IF I WAS ELIGIBLE FOR AN REIMBURSEMENT. IT SOUNDS TO ME THAT CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS SENSOR BUT THEY ONLY WANT TO REPLACE THE ONES WHERE THERE IT SNOW AND THEY SALT THE ROADS. I LIVE IN NORTH GEORGIA AND WE HAVE SNOW AND THEY SALT THE ROAD PLUS WHAT ABOUT PEOPLE THAT TRAVEL INTO AREA (LIKE ME) WHERE IT SNOWS AND THEY USE SALT. CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS PART AND SHOULD REPLACE IT NO MATTER WHERE LIVE. IN THE LETTER CHRYSLER SENT TO NHTSA THEY STATE " HOWEVER, CHRYSLER HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE AT NO COST" BUT YET THEY WANT ME TO PAY OUT OF POCKET FOR REPAIRS ON THEIR DEFECTIVE PART. I FEEL THIS SHOULD BE "UNDER THE SAFETY ACT" BECAUSE CHRYSLER KNOWS THERE IS A SAFETY PROBLEM WITH MY VEHICLE BUT REFUSE TO COVER IT UNDER THEIR "SAFETY IMPROVEMENT CAMPAIGN".

NHTSA complaint #10939680 — an unverified report by a vehicle owner.

AIR BAGS

BE CAREFUL OF WHAT YOU READ, ITS NOT ALWAYS TRUE. I WAS ON CHAT WITH A REP FROM MANUFACTURER,: CHRYSLER, THIS IS NO RECALL-SEE BELOW:2005 CHRYSLER TOWN AND COUNTRY RECALL - #10V008000 RECALL FOR AIR BAGS : FRONTAL : SENSOR/CONTROL MODULE CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2005-2006 DODGE CARAVAN, GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KANSAS, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, TENNESSEE, UTAH, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, ALASKA AND THE DISTRICT OF COLUMBIA. THE FRONT CRASH SENSORS MAY CRACK UNDER CERTAIN ENVIRONMENTAL CONDITIONS AND ALLOW WATER TO ENTER INTO THE SENSOR. THIS CAN CAUSE THE SENSOR TO BECOME INOPERATIVE AND ILLUMINATE THE AIRBAG WARNING LIGHT. THESE SENSORS WERE ADDED TO ENHANCE THE PERFORMANCE OF THE AIRBAG SYSTEM IN CERTAIN FRONTAL CRASHES.

NHTSA complaint #10892614 — an unverified report by a vehicle owner.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

AIRBAG SHOWED AS FAILED UPON STARTING MY MINIVAN. TOOK THE VAN TO MY DEALER AND WAS TOLD THE SENSORS WERE BAD AND I ORDERED NEW SENSORS. CONTACTED CHRYSLER AS PER NHTSA CAMPAIGN ID NUMBER: 10V008000, NHTSA ACTION NUMBER: RQ09003. AND WAS TOLD MY CAR WASN'T ON RECALL, IF IT WAS ADDED THEY WOULD LET ME KNOW. I AM TRYING TO GET MAY CAR ADDED TO THE RECALL LIST. INTERNET CHAT AS FOLLOWS: [XXX]: HI, MY NAME IS [XXX]. HOW MAY I HELP YOU? [XXX]: HELLO [XXX]. [XXX] : I HAD TO HAVE AIRBAG SENSORS REPLACE ON 05 T&C AND WISH REIMBURSEMENT [XXX] : NHTSA CAMPAIGN ID NUMBER: 10V008000 NHTSA ACTION NUMBER: RQ09003 COMPONENT: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE [XXX] : 5-18-2016 @ [XXX]: DIAGNOSED PROBLEM AND PURCHASED SENSORS. [XXX]: THAT IS VERY FRUSTRATING TO HEAR THAT YOU HAD THIS AIR BAG RECALL ON YOUR VEHICLE AND I WILL DEFINITELY LOOK INTO THE REIMBURSEMENT PROCESS FOR YOU. [XXX]: IS THIS THE LAST 8 CHARACTERS [XXX] OF THE VIN? [XXX] : PREVIOUS OWNER HAD THE CAR IN CALIFORNIA AND IT ENTER RUST ZONE IN 09 OR SO [XXX]: I DO APOLOGIZE BUT I DO NOT HAVE A WAY OF ADDING THE RECALL TO YOUR VEHICLE. THIS IS DOCUMENTED AND IF THERE IS ENOUGH COMPLAINTS ABOUT THIS ON YOUR TYPE OF VEHICLE IT IS POSSIBLE THAT ANOTHER RECALL MAY COME OUT FOR THIS. IF ONE DOES YOU WILL BE NOTIFIED BY MAIL AT WHICH TIME YOU CAN SUBMIT THE RECEIPTS IN FOR POSSIBLE REIMBURSEMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10871271 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG SHOWED AS FAILED UPON STARTING MY MINIVAN. TOOK THE VAN TO MY DEALER AND WAS TOLD THE SENSORS WERE BAD AND I ORDERED NEW SENSORS. CONTACTED CHRYSLER AS PER NHTSA CAMPAIGN ID NUMBER: 10V008000, NHTSA ACTION NUMBER: RQ09003. AND WAS TOLD MY CAR WASN'T ON RECALL, IF IT WAS ADDED THEY WOULD LET ME KNOW. I AM TRYING TO GET MAY CAR ADDED TO THE RECALL LIST. INTERNET CHAT AS FOLLOWS: [XXX]: HI, MY NAME IS [XXX]. HOW MAY I HELP YOU? [XXX]: HELLO [XXX]. [XXX] : I HAD TO HAVE AIRBAG SENSORS REPLACE ON 05 T&C AND WISH REIMBURSEMENT [XXX] : NHTSA CAMPAIGN ID NUMBER: 10V008000 NHTSA ACTION NUMBER: RQ09003 COMPONENT: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE [XXX] : 5-18-2016 @ [XXX]: DIAGNOSED PROBLEM AND PURCHASED SENSORS. [XXX]: THAT IS VERY FRUSTRATING TO HEAR THAT YOU HAD THIS AIR BAG RECALL ON YOUR VEHICLE AND I WILL DEFINITELY LOOK INTO THE REIMBURSEMENT PROCESS FOR YOU. [XXX]: IS THIS THE LAST 8 CHARACTERS [XXX] OF THE VIN? [XXX] : PREVIOUS OWNER HAD THE CAR IN CALIFORNIA AND IT ENTER RUST ZONE IN 09 OR SO [XXX]: I DO APOLOGIZE BUT I DO NOT HAVE A WAY OF ADDING THE RECALL TO YOUR VEHICLE. THIS IS DOCUMENTED AND IF THERE IS ENOUGH COMPLAINTS ABOUT THIS ON YOUR TYPE OF VEHICLE IT IS POSSIBLE THAT ANOTHER RECALL MAY COME OUT FOR THIS. IF ONE DOES YOU WILL BE NOTIFIED BY MAIL AT WHICH TIME YOU CAN SUBMIT THE RECEIPTS IN FOR POSSIBLE REIMBURSEMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10871271 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 241,000.

NHTSA complaint #10859834 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10853754 — an unverified report by a vehicle owner.

AIR BAGS

THE PROBLEM IS THAT THE LIGHT ON THE DASH KEEPS COMING ON AND THEN GOING OFF. I HAVE HAD THIS REPLACED 4 TIMES AND EACH TIME NOT AT A VERY CHEAP PRICE. YET THERE STILL SEEMS TO BE A PROBLEM WITH THE FRONT AIRBAG SENSOR. THIS COMES ON RIGHT AFTER START UP OF THE VEHICLE AND THEN GOES ON AND OFF AS YOU DRIVE.

NHTSA complaint #10806221 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 222,000.

NHTSA complaint #10785711 — an unverified report by a vehicle owner.

AIR BAGS

FREQUENTLY WHEN THE VEHICLE IS BEING DRIVEN AT LOW SPEED, LESS THAN 30 AND YOU ARE MAKING A TURN THE AIR BAG LIGHT WILL ILLUMINATE. NORMALLY IT WILL GO BACK OFF IN LESS THAN 20 SECONDS. I WAS ADVISED THERE IS A CLOCK SPRING IN THE STEERING WHEEL THAT ON TOWN AND COUNTRY'S FROM OTHER YEARS WAS A RECALL ITEM. IN SEARCHING MY PROBLEM I HAVE FOUND OTHER REPORTED INCIDENCES OF THIS ISSUE FOR THIS MODEL YEAR. IT SHOULD BE A RECALL ITEM AS IS A MANUFACTURER DEFECT AND A SAFETY ISSUE. COST TO FIX IS APPROXIMATELY $400.00. THIS ISSUE HAS GONE ON FOR SEVERAL YEARS AN APPEARS TO BE HAPPENING MORE FREQUENTLY....UPDATED 10/27/15

NHTSA complaint #10743343 — an unverified report by a vehicle owner.

AIR BAGS

THEY SAID MY AIRBAG LIGHT WAS NOT ON RECALL BUT IT NEVER GOES OUT AND IT HAPPENED WHEN I WENT THRU CAR WASH GOT WET AND STAYS ON SO LIGHT HAS BEEN ON FOR 4 YEARS

NHTSA complaint #10735031 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10724069 — an unverified report by a vehicle owner.

AIR BAGS

MY AIR BAG AND ABS LIGHTS STAYS ON AND MY DOOR LOCKS AND REAR TAIL LIGHTS STOP WORKING I HAVE TO GET FUSES AND LIGHTS REGULARLY

NHTSA complaint #10723306 — an unverified report by a vehicle owner.

AIR BAGS

WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. DOING SOME INVESTIGATION ON THE NHTSA WEBSITE I NOTED THE RECALL THAT AFFECTED THIS MODEL, YEAR AND STATE OF REGISTRATION. THE FAILURE IS EXACTLY AS DESCRIBED IN THE BULLETIN. FOR SOME REASON CHRYSLER DOES NOT HAVE THE VEHICHLE VIN LISTED AS BEING AFFECTED BY THE RECALL. WILL PURSUE CORRECTIVE ACTION AT A LOCAL DEALERSHIP.

NHTSA complaint #10717609 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #10714884 — an unverified report by a vehicle owner.