126 of the
1,154 complaints about the 2005 Chrysler Town AND Country are about the
steering — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
55,000 miles.
B
126
Complaints
4
Crashes
0
Fires
1
Injuries
Exactly what failed
Steering
8769.0%
Rack AND Pinion
2318.3%
Rack
64.8%
Hydraulic Power Assist System
32.4%
TIE ROD Assembly
32.4%
Column
21.6%
Pump
10.8%
Power Steering Fluid
10.8%
Steering across every Chrysler Town AND Country year
SIMILAR TO RECALL CAMPAIGN ID 14V343000: MY VEHICLE WHILE IN MOTION HAS EXPERIENCE ENGINE SHUTOFF. THIS SUBSEQUENTLY DISABLES POWER STEERING, BRAKES, AND AIRBAGS. TWICE, IN AS MANY WEEKS, THIS HAS OCCURRED ON CITY STREETS.
NHTSA complaint #11195726 — an unverified report by a vehicle owner.
at 179,000 milesMonroe, MI
STEERING
LOST MY POWER STEERING AT 70MPH ON I75, TRAVELING FROM OHIO TO MICHIGAN, CHRISTMAS, WITH MY FAMILY IN THE CAR. THE WHEEL ON THE RT HAD SOME WOBBLE IN IT, BUT I WAS ABLE TO GET THE VEHICLE STOPPED WITH VERY LITTLE STEERING LEFT. STEERING FLUID ALL OVER UNDER THE VEHICLE. I LOOKED IT UP ON LINE, AND FOUND THAT THIS IS A NOTORIOUS PROBLEM WITH THE 2005 CHRYSLER TOWN AND COUNTRY, WITH A $1300+ REPAIR BILL. HAVE THERE BEEN CRASHES BECAUSE OF THIS? IS THERE A RECALL ON THIS? WHY NOT? WE WERE VERY LUCKY THIS TIME.....
NHTSA complaint #11163393 — an unverified report by a vehicle owner.
at 199,974 milesCabot, AR
STEERING
I FILLED UP MY GAS TANK. I BARELY GOT DOWN THE ROAD AND MY ENGINE STARTED SPUTTERING. AS I ENTERED A LEFT TURN THE STEERING WHEEL LOCKED UP. I RAN INTO A CURB AND HAD TO PRESS THE GAS PEDDLE SEVERAL TIMES TO KEEP IT FROM DYING. AFTER TRYING TO TURN THE WHEEL SEVERAL TIMES THE STEERING FINALLY LOOSENED UP. THE CAR CONTINUED TO SPUTTER ALL THE WAY HOME. I TOOK THE CAR OUT AN HOUR LATER AND THE SPUTTERING HAD QUIT AND THE STEERING WAS BETTER. 2 DAYS LATER I WAS DRIVING ON THE FREEWAY. AS I ENTERED A LEFT CURVE MY STEERING LOCKED UP. THIS WAS VERY SCARY BECAUSE I HAD MY DAUGHTER IN THE CAR. I MANAGED TO GET TO THE SIDE OF THE FREEWAY, BUT THE STEERING WHEEL WOULD NOT TURN AT ALL. I PLAYED WITH THE WHEEL TRYING TO TURN IT BACK AND FORTH. I TURNED OFF THE VAN AND THEN BACK ON AGAIN. THE WHEEL WAS STILL LOCKED. FINALLY AFTER SEVERAL SCARY MINUTES THE WHEEL UNLOCKED AND I CAUTIOUSLY CONTINUED HOME. THIS WAS VERY DANGEROUS AS WE COULD HAVE GOTTEN IN A SEVERE ACCIDENT SINCE THIS HAPPENED AT FREEWAY SPEEDS. THE STEERING WHEEL LOCKING UP HAS HAPPENED OFF AND ON BEFORE AFTER STARTING THE CAR AND ATTEMPTING TO BACK OUT OF THE DRIVEWAY. IT ALWAYS LOOSENED UP AFTER A FEW MINUTES. NOW I AM SCARED TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN. THIS IS OUR PRIMARY TRANSPORTATION. I HAVE ALSO NOTICED THAT WHEN IT IS WET OR RAINING THE CAR WILL ALSO HAVE PROBLEMS WITH THE STEERING.
NHTSA complaint #11001179 — an unverified report by a vehicle owner.
at 150,000 milesCanton, GA
STEERING
WHILE TRAVELING DOWN HILL IN MY NEIGHBORHOOD AT APPROXIMATELY 15-20MPH MY 2005 CHRYSLER TOWN AND COUNTRY SHUT DOWN. I DID NOT NOTICE IF ANY CHECK ENGINE LIGHTS CAME IN BECAUSE I WAS JUST FOCUSED ON NOT HITTING ANYTHING OR DYING. HOWEVER I DID NOTICE THAT THE GAS HAND SAID IT WAS ON E, THE SPEEDOMETER SAID 0, AND THE TEMPERATURE GAGE WAS AT THE COOLEST SETTING. THE BREAKS STOPED WORKING COMPLETELY AND THE STEERING WHEEL WAS VERY HARD TO TURN. IF IT HAD NOT BEEN FOR THE SPEED BUMPS IN MY ARE HOOD I WOULD HAVE WRECKED FOR SURE. THANKFULLY I DIDN'T AND INWAS ABLE TO SLOWY MAKE THE TURN (WITH A LOT OF EFFORT) I NEEDED TO AT THE END OF THE HILL. THE HEADLIGHTS AND THE RADIO DID WORK THE ENTIRE TIME. ONCE I WAS ABLE TO STOP THE VAN COMPLETELY I TURNED THE KEY TO THE OFF POSITION AND RESTATED IT. IT DID START ON THE 1ST TRY AND I WAS ABLE TO MAKE IT HOME (LESS THEN 1 MILE AWAY). I AM NOW TERRIFIED TO DRIVE IT BECAUSE NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. THE VAN HAS BEEN KEPT IN GOOD SHAPE, OIL CHANGES, SCHEDULED MAINTENANCE, ETC. AND IT'S NEVER BEEN IN AN ACCIDENT.
NHTSA complaint #10985889 — an unverified report by a vehicle owner.
at 58,000 milesWake Forest, NC
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING PUMP WENT BAD.
NHTSA complaint #10968603 — an unverified report by a vehicle owner.
at 58,000 milesWake Forest, NC
STEERING
POWER STEERING PUMP WENT BAD.
NHTSA complaint #10968603 — an unverified report by a vehicle owner.
at 96,000 milesDorothy, NJ
STEERING
2005 CHRYSLER TOWN AND COUNTRY, 96,000 MILES, LOSES POWER AND STEERING LOCKS WHEN DRIVEN THROUGH ANY WETNESS. THE VAN IS UNCONTROLLABLE AND SERIOUSLY DANGEROUS. NO ONE CAN SAY FOR CERTAIN WHAT IS CAUSING IT THEREFOR THERE IS NO RELIABLE REPAIRS. IT COULD JUST BE LIGHT RAIN AND NO PUDDLES BUT EXPOSURE TO WETNESS SEEMS TO BE THE COMMON DENOMINATOR. IT HAS OCCURRED TURNING LEAVING OUR DRIVEWAY, I LANDED ON MY NEIGHBORS LAWN AND IT HAS OCCURRED AT 50 MPH AND CAUSED ME TO DRIFT INTO ON COMING TRAFFIC. THE BATTERY LIGHT COMES ONE AND THE RADIO SHUTS OFF WHEN IT HAPPENS. I'M TERRIFIED TO DRIVE IT. CHRYSLER SAID THEY KNOW NOTHING ABOUT THIS BUT THE DISCUSSIONS OUT ON THE INTERNET TELL A VERY DIFFERENT STORY. IF WE COULD HAVE A CLEAR RECOMMENDATION ON HOW TO FIX THIS IT WOULD BE EXTREMELY HELPFUL. I HOPE MY FAMILY DOES NOT DIE IN THIS VAN, OR GOODNESS FORBID WE HURT SOMEONE ELSE. WE HAVE FEW OPTIONS FINANCIALLY AND NO CERTAINTY TO WHAT IS CAUSING THIS. WE CANNOT REPLACE EVERYTHING UNDER THE HOOD AND HOPE THIS GOES AWAY, ONLY TO FIND OUT WHEN WE ARE DRIVING SOMEWHERE WE CANNOT GET THE VAN OUT OF THE PATH OF ON COMING TRAFFIC. PLEASE HELP.
NHTSA complaint #10863923 — an unverified report by a vehicle owner.
at 130,000 milesChesapeake, VA
STEERING
THE POWER STEERING STOPS WORKING WHILE DRIVING IN THE RAIN. THE BATTERY LIGHT WILL ILLUMINATE AND WARNING CHIME IS HEARD WHEN THIS HAPPENS. VERY DIFFICULT TO TURN THE WHEEL WHILE IN MOTION, AT ANY SPEED. HAS HAPPENED WHILE PULLING OUT OF DRIVEWAY, TURNING INTO A BANK PARKING LOT AND ANOTHER TIME WHILE AT AN INTERSECTION. TOOK THE VAN INTO A REPAIR SHOP, MECHANIC SAID BELT WAS IN GOOD SHAPE AND TENSION ON BELT WAS FINE, DIDN'T NEED REPLACING. HE HAD NO OTHER EXPLANATION AS TO WHY THIS WOULD OCCUR. HAS HAPPENED TO US ON THREE DIFFERENT OCCASIONS NOW. AFRAID TO DRIVE VAN WHEN IT IS WET OUTSIDE.
NHTSA complaint #10861068 — an unverified report by a vehicle owner.
at 52,923 milesNorman, OK
STEERING
I JUST PICKED UP THE CAR AFTER GETTING RECALL R03 PERFORMED AT FOWLER DODGE IN OKLAHOMA CITY. I HAD NEVER HAD THE PROBLEM THAT WAS STATED IN THE RECALL BUT WAS ADVISED TO GET IT FIXED ANYWAY. ON MY WAY HOME FROM THE DEALERSHIP ON 07/27/15 AT APPROX. 1800 HRS. I HIT A BUMP AND THE KEY FOB WENT TO THE OFF POSITION LEAVING ME WITH OUT POWER STEERING , BRAKES, AND ENGINE. THAT IS WHAT THE RECALL WAS SUSPOSE TO FIX. THE ONE PROBLEM I HAD NEVER HAD WITH THE VEHICLE, NOW I AM HAVING IT AFTER THE RECALL.
NHTSA complaint #10743994 — an unverified report by a vehicle owner.
at 114,918 milesAlexandria, VA
STEERING
HAS HAPPENED NUMEROUS TIMES NOW. VEHICLE CUTS OUT AND STEERING GOES OUT AFTER GETTING GAS. HAS HAPPENED ON BUSY ROAD AND IS TERRIFYING. HAVE SEEN SEVERAL SUCH COMPLAINS ABOUT THIS MAKE AND MODEL.
NHTSA complaint #10713623 — an unverified report by a vehicle owner.
at 99,276 milesSavannah, GA
STEERING
I WAS MAKING A LEFT TURN AND THE STEERING WHEEL WAS HARD TO TURN LEFT,NOT TO THE RIGHT.WHILE TURNING LEFT THE STEERING COLUMN MADE A LOAD NOISE.WHEN I PARKED TOOK THE KEY OUT THE SWITCH THE MOTOR CONTINUED TO RUN FOR ABOUT 3-5 SECONDS BEFORE IT STOPPED. WHEN I CAME OUT OF THE STORE CRANKED UP AND WENT STRAIGHT HOME SLOWLY AND THE LEFT TURN WAS STILL HARD TO MAKE AND WHEN I STOPPED IN MY DRIVE WAY I PUT THE VEHICLE IN PARK AND TOOK THE KEY OUT THE MOTOR RAN FOR ABOUT ANOTHER 5 SECONDS.I CHECKED THE POWER STEERING FLUID , THE OIL AND COOLANT ALL LOOKED OKAY I WAITED ABOUT 15 MIN. AND CRANKED THE VEHICLE UP THE KEY SEEM TO TURN FARTHER THAN NORMAL BUT IT CRANKED UP OKAY,SO I SHUT IT BACK OFF TOOK THE KEY OUT AND THE MOTOR RAN ANOTHER 3 -5 SEC. I PUT THE KEY BACK IN THE SWITCH AND THE RADIO AND MILEAGE STARTED FLASHING ON AND OFF SO I TOOK THE KEY OUT AND TALKED TO A MECHANIC ABOUT IT.
NHTSA complaint #10701000 — an unverified report by a vehicle owner.
at 150,000 milesRock Hill, SCCrash1 injured
STEERING
I LEFT MY HOUSE & A MILE AT THE MOST DOWN THE ROAD. I HEARD A NOISE & FELT THE REAR END SLIDE TO THE RIGHT. I TRIED TURNING THE WHEEL TO STRAIGHTEN THE VAN NOTHING HAPPENED. THE STEERING WHEEL WENT SIDE TO SIDE, BUT THE WHEELS DIDN'T TURN. I WONDERED WHY THE VAN HAD SLIDE TO THE SIDE. THAT IS WHEN I REALIZED THERE WAS NO STEERING B/C THE DIRECTION DIDN'T CHANGE & IT WAS LIKE THE STEERING WHEEL WAS JUST THERE. I WAS COHERENT THE ENTIRE TIME, I NOTICED AT THAT TIME I WAS HEADED FOR THE EMBANKMENT ACROSS THE OTHER LANE OF TRAFFIC. (IT IS A TWO LANE ROAD.) I ALREADY KNEW THERE WAS NO STEERING, SO I GRABBED THE WHEEL WITH BOTH HANDS, PLANTED MY FEET TO THE FLOOR BOARD! I THEN ASKED GOD TO FORGIVE ME. THE VAN HIT THE EMBANKMENT HEAD ON ,FLIPPED, VANS TOP SCRAPPED ALL THE WAY DOWN JUST ON THE EDGES WHERE THE FRAME IS. THEN IT LANDED ON THE PASS. SIDE & SLID BACKWARDS INTO THE EMBANKMENT ( ON THE SIDE OF THE ROAD I WAS ORIGINALLY GOING DOWN.) ON THE OTHER SIDE OF THE ROAD. I TRIED TO GET OUT B/C I THOUGHT I SAW SMOKE. IT WAS THE AIRBAGS, THEY HAD EXPLODED.MY SHINS LOOKED LIKE I GOT BEAT WITH A BASEBALL BAT, THE SEAT BELT GOT STUCK, &THE DOORS LOCKED. I LIFTED THE DRIVER DOOR UP OVER MY HEAD. (VAN WAS ON PASS. SIDE).A MAN HELPED ME GET OUT & VAN WAS PULLED ONTO ALL 4 TIRES. I HAD BACK SURGERY ON 4-23-14. I WENT & HAD XRAYS TAKEN. I FILLED AN INVESTIGATION W/CHRYSLER [XXX]#[XXX] ,[XXX]TOOK PICS. OF VAN, ASKS QTS & SENT TO CHRYSLER.[XXX] W/CUST. CLAIM RESOLUTION GRP 248-512-2934 SENT LETTER B/C VAN @ SALVAGE 803-324-7510,980-8900 & TAMPERED W/ NO INVEST. COULD BE DONE. THEY HAVE TO GO TO THE SCENE OF WRECK (STANDARD PROCEDURE) & DIDN'T.I CONTACTED [XXX] & NUMEROUS OTHERS @CHRYSLER 800-247-9753 REASON?.1.)4 BLOWN TIRES REMOVED 2.)FUSES WERE GONE. IT WAS TOTALED! I FAXED IN PIC.S FROM THE SCENE & LETTER. PLEASE HELP ME! [XXX] CALLED SAID THE CASE IS NOT REOPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10689832 — an unverified report by a vehicle owner.
at 115,000 milesPullman, WA
STEERING
THIS IS DANGEROUS - CAR STALLED WHILE ON HIGHWAY AND DURING A TURN, LOCKING OUT THE STEERING SYSTEM AND PUTTING MY CAR INTO ONCOMING TRAFFIC. THIS HAPPENED AFTER FILLING THE CAR UP WITH GAS - AS WITH OTHER CHRYSLER MODELS OF THIS YEAR, IT LOOKS LIKE THERE IS A PROBLEM WITH THE VALVE IN THE GAS TANK. I EXPERIENCED SPUTTERING AFTER GAS FILL UPS TWO DAYS PRIOR, AND THIS FINAL FILL UP THE ENGINE COMPLETELY DIED. I HAD MY WHOLE FAMILY IN THE CAR. FORTUNATELY WE AVOIDED AN ACCIDENT, BUT IF WE HAD BEEN IN ONE AND SURVIVED I WOULD HAVE SUED. THERE IS A WHOLE FORUM ONLINE AT THIS ADDRESS OF PEOPLE WHO HAVE EXPERIENCED THE SAME ISSUE AND HAVE BEEN PUT IN DANGEROUS SITUATIONS. HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM.
NHTSA complaint #10683510 — an unverified report by a vehicle owner.
at 56,000 milesRichmond, VA
STEERING
AFTER FILLING UP THE GAS TANK MY CHRYSLER TOWN AND COUNTRY STALLED ON THE ROAD. ALL THE ELECTRONIC FUNCTIONS OF MY MINI VAN I.E. THE BRAKES AND THE STEERING WHEEL WERE DISABLED AND I HAD TO PULL IT ON THE SIDE. IT WAS THANKSGIVING DAY SO THERE WAS LIGHT TRAFFIC ON THE ROAD. I IMMEDIATELY PUT ON HAZARD LIGHTS TO AVOID ANY COLLISION FROM THE CAR THAT WAS DRIVING BEHIND ME. THE NEXT DAY TOOK THE VEHICLE TO CHRYSLER DEALER AND THEY DID SEVERAL THINGS THAT COSTS TOTAL OF $1335 BUT NEXT TIME I FILLED UP THE TANK IT HAPPENED AGAIN. I WENT ONLINE TO GOOGLE THIS PROBLEM AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH TOWN AND COUNTRY MINI VAN. IT DOES POSES A DANGEROUS SITUATION TO SOME EXTENT. THIS WAS SUPPOSE TO BE A RECALL FROM CHRYSLER BUT THEY TOTALLY IGNORED THIS. THE FIX TO THIS PROBLEM IS REPLACING THE FUEL TANK...A BIG EXPENSE.
NHTSA complaint #10672776 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
STEERING
MY CHRYSLER TOWN & COUNTRY CONSTANTLY HAS ISSUES WITH FLICKERING LIGHTS, WHACKED OUT SPEEDOMETER, ALL LIGHTS IN DASH GO HAYWIRE INCLUDING HEADLIGHTS. SOMETIMES THE ENGINE SHUTS DOWN TEMPORARILY WHILE DRIVING OR EVEN FAILS AT STOPLIGHTS. WELL A WHILE AGO I HAD TAKEN MY SON TO THE DOCTORS AND ON THE WAY HOME MY VAN STARTED ACTING UP SO BAD THAT THE ENGINE COMPLETELY SHUT DOWN INCLUDING POWER STEERING AND CAUSED ME TO GO INTO THE NEXT LANE AND LUCKILY WE WEREN'T HIT BY ANOTHER DRIVER! AFTER SITTING THERE IN THE MIDDLE OF THE LANE DURING RUSH HOUR FOR ABOUT 10 MINUTES IT FINALLY DECIDED TO START UP BUT THIS IS NOW A CONSTANT ISSUE. AFTER SEEING SO MANY COMPLAINTS WITH THE SAME ISSUE I DON'T UNDERSTAND HOW THE MANUFACTURER IS GETTING AWAY WITH NO RECALL. I FEAR FOR MY SAFETY EVERY DAY AND HAVE ALREADY FORKED WAY TOO MUCH MONEY INTO IT TRYING TO FIND A SOLUTION TO THE PROBLEM. PLEASE ANYBODY HAVING THE SAME ISSUE PLEASE FILE A COMPLAINT IN HOPES THAT THEY WILL ISSUE A RECALL. THANKS
NHTSA complaint #10652910 — an unverified report by a vehicle owner.
at 75 milesCenterville, OH
STEERING
AFTER FILL UP, VEHICLE STALLS, THE ENGINE CUTS OFF AND THE VEHICLE LOSES ALL POWER AND POWER STEERING. THIS HAPPENED FIRST ON A CROSS COUNTRY TRIP AND CAUSED SOME SERIOUS SAFETY CONCERNS WHEN ATTEMPTING TO EXIT THE GAS STATION AND MERGE ONTO THE HIGHWAY. THIS PROBLEM HAS BEEN OCCURRING REGULARLY FROM THE FIRST INSTANCE IN 2011. WHEN FUELING, THE VAN IS NEVER OVER FILLED; WE FILL UNTIL THE PUMP CLICKS OFF. THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN THIS GENERATION OF MINIVANS AS REPRESENTED IN ONLINE FORUMS TRYING TO DIAGNOSE THE PROBLEM.
NHTSA complaint #10641603 — an unverified report by a vehicle owner.
at 55,000 milesPhoenix, AZ
STEERING
I HAVE POWER STEERING NOISE ON MY T&C 2005 CHRYSLER VAN. IT USED TO COME INITIALLY ON COLD START AND LATER IT IS COMMON EVEN ON HOT DAYS AND THE NOISE IS CONTENTIOUS WHEN EVER I TURN THE WHEEL. IT LOOKS IT IS MANUFACTURE ISSUE AND NEVER RECALLED FROM CHRYSLER AS I SEE LOT OF COMPLAINTS ON DIFFERENT ONLINE FORUMS.
NHTSA complaint #10631727 — an unverified report by a vehicle owner.
at 54,800 milesCudahy, WI
STEERING
CAR STALLED OUT WITHOUT WARNING AT 55 TO 60MPH. NO WARNING LIGHTS,FULL FUEL,NO BLOWN FUSES. COASTED TO EMERGENCY LANE. RESTARTED VEHICLE WITH NO WARNING LIGHTS OR PROBLEMS. HAS DONE THIS SEVERAL TIMES WITH DIFFERENT DRIVERS.
NHTSA complaint #10609564 — an unverified report by a vehicle owner.
at 45,000 milesIndialantic, FL
STEERING
IN THE RAIN OR WHEN THERE IS STANDING WATER ON THE ROAD, THE POWER STEERING WILL FAIL. THIS USUALLY HAPPENS AT LOWER SPEEDS, AND OFTEN WHILE LOWING DOWN OR TURNING. THE POWER STEERING WILL STOP TEMPORARILY AND YOU LOSE ALL CONTROL OF THE VEHICLE. THIS HAS HAPPENED TO MY WIFE AS WELL WHILE SHE WAS TURNING IN TRAFFIC. THE POWER STEERING WILL START WORKING AGAIN USUALLY IN LESS THAN A MINUTE. IT IS VERY DANGEROUS, AS YOU HAVE NO CONTROL. IT ONLY HAPPENS WHEN THERE IS STANDING WATER IN THE ROAD DURING OR JUST AFTER MODERATE TO HEAVY RAIN. THERE HAVE BEEN MULTIPLE REPORTS OF THIS PROBLEM ON THE CHRYSLER FORUMS. PLEASE ADVISE IS ANYTHING BEING DONE ABOUT THIS DEFECT?
NHTSA complaint #10604935 — an unverified report by a vehicle owner.
at 101,972 milesEscondidi, CA
STEERING
TOOK TOWN&COUNTRY FOR OIL CHANGE. WHILE TECH DOING SAFETY CHECK, RECOMMENDED 2 TWO TIRES. WHILE ON THE LIFT HE NOTICED THAT THE RACK AND PINION WAS LEAKING POSSIBLY AT THE SEALS. RECOMMENDED REPLACING RACK AND PINION AT A COST OF OVER $700. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL AND 2005/2006 YEARS. THERE IS A LOT OF POSTED DOCUMENTATION ON THE WEB TO INVESTIGATE FURTHER.
NHTSA complaint #10593563 — an unverified report by a vehicle owner.
at 157,000 milesStroudsburg, PA
STEERING
THE VEHICLE EXPERIENCES SUDDEN POWER FAILURES. THE ENGINE SHUTS OFF WHILE MOBILE WITH A SUDDEN LOSS OF POWER STEERING AND BRAKES. IT IS VERY DANGEROUS AS I COULD HAVE LOST CONTROL OR BEEN REAR ENDED. INTERNET RESEARCH HAS NOTED THAT DEALERS HAVE DIAGNOSED THAT THE EVAPORATOR VALVE IN THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE.
NHTSA complaint #10583168 — an unverified report by a vehicle owner.
at 90,000 milesMountville, SC
STEERING
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES OF THE PRIOR 2-3 YEARS. WE BOUGHT THE VAN USED AND THE PROBLEM HAS HAPPENED MULTIPLE TIMES SINCE PURCHASED. IN THE RAIN OR WHEN THERE IS STANDING WATER ON THE ROAD, THE POWER STEERING WILL FAIL. THIS USUALLY HAPPENS AT LOWER SPEEDS, AND OFTEN WHILE LOWING DOWN OR TURNING. THE POWER STEERING WILL STOP TEMPORARILY AND YOU LOSE ALL CONTROL OF THE VEHICLE. THIS HAS HAPPENED TO MY WIFE TWICE WHILE SHE WAS TURNING IN TRAFFIC. THE POWER STEERING WILL START WORKING AGAIN USUALLY IN LESS THAN A MINUTE. IT IS VERY DANGEROUS, AS YOU HAVE NO CONTROL. IT ONLY HAPPENS WHEN THERE IS STANDING WATER IN THE ROAD DURING OR JUST AFTER MODERATE TO HEAVY RAIN. THERE HAVE BEEN MULTIPLE REPORTS OF THIS PROBLEM ON THE CHRYSLER FORUMS. WE TOOK OUR VAN TO A MECHANIC AND THEY REPLACED THE RACK AND PINION, BUT THE PROBLEM HAS PERSISTED. I HAVE READ O N THE CHRYSLER FORUM WHERE OTHERS HAVE REPLACED THE POWER STEERING PUMP, PULLEYS, BELTS, ETC. AND STILL HAVE THE SAME PROBLEM.
NHTSA complaint #10575809 — an unverified report by a vehicle owner.
at 55,000 milesRoyal Palm Beach, FL
STEERING
WHEN RAINING OR DRIVING THROUGH A SMALL PUDDLE, THE POWER STEERING LOCKS UP AND I HAVE NO CONTROL OVER VEHICLE. THIS MAY LAST UP TO 30 SECONDS BEFORE RETURNING TO NORMAL. VERY DANGEROUS!
NHTSA complaint #10515815 — an unverified report by a vehicle owner.
at 91,000 milesRomeoville, IL
STEERING
I HAD JUST STARTED THE VAN TO START TO EXIT A PARKING LOT. I WAS TRAVELING ABOUT 5 MPH. AS I ROUNDED A CORNER TO THE EXIT, THE VAN'S ENGINE JUST SHUT OFF. I COULDN'T STEER AND THE BRAKES DIDN'T WORK. I HAD TO COAST UNTIL THE VAN STOPPED TO THE GEAR IN PARK AND ATTEMPT A RESTART. AFTER I WAS AT A COMPLETE STANDSTILL I WAS ABLE TO CHANGE THE GEAR TO PARK AND RESTART THE VAN. AFTER THAT IT DIDN'T STALL AT ALL ON THE RIDE HOME.
NHTSA complaint #10511024 — an unverified report by a vehicle owner.
at 5,000 milesEL Dorado, AR
STEERING
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A GRINDING NOISE AND WAS HARD TO TURN. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED AUTOMATICALLY OR MANUALLY AND SOMETIMES THE DOORS OPENED INDEPENDENTLY WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE BRAKE MASTER CYLINDER EXHIBITED OIL CONSUMPTION THEREFORE, THE VEHICLE WAS UNSAFE TO DRIVE AND THEY COULD NOT COMPLETE THE VEHICLE INSPECTION. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 48,800.
NHTSA complaint #10478353 — an unverified report by a vehicle owner.
West Chester, PA
STEERING
STEERING MAKES NOISES AND RACK AND PINION IS LEAKING ON BOTH SIDES AFTER 89K MILES. VEHICLE DOES NOT PASS STATE INSPECTION BECAUSE OF THAT. CHRYSLER DOES NOT COVER THE REPAIR ALTHOUGH IT SEEMS TO BE A MANUFACTURER DEFECT JUDGING FROM THE NUMBER OF INCIDENTS THAT CAN BE FOUND HERE OR ELSEWHERE ON THE INTERNET.
NHTSA complaint #10451545 — an unverified report by a vehicle owner.
Brownsburg, IN
STEERING
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THERE WAS A HUMMING NOISE COMING FROM THE STEERING AREA. A LOCAL MECHANIC DIAGNOSED THAT THE POWER STEERING PUMP AND LINE WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 128,000.
NHTSA complaint #10446877 — an unverified report by a vehicle owner.
at 90,000 milesManassas, VA
STEERING
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HE WOULD HEAR A NOISE COMING FROM THE STEERING COLUMN WHILE DRIVING APPROXIMATELY 15 MPH. THE CONTACT REPLACED THE POWER STEERING PUMP HIMSELF, BUT THE FAILURE CONTINUED. THE CONTACT ALSO STATED THAT THE NOISE HAD BECOME LOUDER OVER TIME. IN ADDITION, THE STEERING WHEEL MOMENTARILY SEIZED ON ONE OCCASION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10439702 — an unverified report by a vehicle owner.
at 130,000 milesConway, SC
STEERING
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT A LOUD WHINING NOISE EMITTED FROM THE STEERING COLUMN WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE DEALER REPLACED THE POWER STEERING PUMP, BUT THE FAILURE CONTINUED. THE DEALER PERFORMED A SECOND DIAGNOSTIC TEST THAT LOCATED THE FAILURE AT THE RACK AND PINION. THE RACK A PINION WAS LEAKING FLUID. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 138,000.
NHTSA complaint #10436822 — an unverified report by a vehicle owner.
at 74,000 milesNEW Martinsville, WV
STEERING
VAN WAS MAKING HORRIBLE NOISE WHEN TURNING. TOOK VEHICLE TO THE MECHANIC. HAD TO REPLACE RACK AND PINION. HAD POWER STEERING PUMP REPLACED ALSO. THIS VAN HAS BEEN NOTHING BUT A MONEY PIT. I SEE MANY OTHERS WITH THIS COMPLAINT. I ALSO FILED A COMPLAINT A WHILE BACK HAVING MAJOR ELECTRICAL ISSUES. I SEE THE RACK AND PINION IS A MAJOR ISSUE ALSO. IT WAS VERY EXPENSIVE TO FIX AS WELL AS MY ELECTRICAL PROBLEMS. RECALL ON ANYTHING????
NHTSA complaint #10436624 — an unverified report by a vehicle owner.