FaultScore

FaultScore report

2010 Chrysler Town AND Country problems

Owners have filed 2,425 complaints about the 2010 Chrysler Town AND Country with NHTSA between 2010 and 2026. The largest single group is the electrical system. Across this model's run it ranks 3 of 24 worst.

D

FaultScore 64/100

Higher is worse. Measured against the other years of the Chrysler Town AND Country.

How this is worked out

The numbers

2,425

Complaints

54

Crashes reported

41

Fires reported

43

Injuries reported

2 complaints report a death.

77,626 mi

Median mileage at failure

Half of reported failures happened before this

14%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 30 vs 50 Early failure 24 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chrysler Town AND Country. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 24
14% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Chrysler Town AND Country

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Chrysler Town AND Country

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 986 40.7%

6 crashes, 18 fires · median 78,131 mi

Engine & Cooling 328 13.5%

5 crashes, 5 fires · median 80,000 mi

Airbags 270 11.1%

22 crashes, 1 fires · median 80,000 mi

Brakes 165 6.8%

2 crashes, 2 fires · median 55,000 mi

Steering 128 5.3%

3 crashes, 1 fires · median 85,000 mi

0 crashes, 2 fires · median 90,000 mi

1 crashes, 0 fires · median 86,000 mi

Lights 78 3.2%

0 crashes, 1 fires · median 87,000 mi

5 crashes, 0 fires · median 77,500 mi

4 crashes, 4 fires · median 48,500 mi

0 crashes, 4 fires · median 56,717 mi

1 crashes, 0 fires · median 72,000 mi

Wheels 29 1.2%

2 crashes, 1 fires · median 62,377 mi

Median failure at 86,500 miles

Tires 18 0.7%

1 crashes, 0 fires · median 62,000 mi

0 crashes, 1 fires · median 47,327 mi

Suspension 10 0.4%

2 crashes, 0 fires · median 54,000 mi

Doors, Latches & Locks 9 0.4%

0 crashes, 1 fires · median 62,501 mi

Seats 9 0.4%

Median failure at 42,000 miles

Child Seats 2 0.1%
Seat Belts 2 0.1%

Median failure at 175,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 17 23.6%
Ignition 15 20.8%
Door 14 19.4%
Headlights 7 9.7%
Pressure Monitoring AND Regulating Systems 5 6.9%
Switch 5 6.9%
Engine 5 6.9%
Valve 4 5.6%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 34 2.1%
1,000 – 9,999 miles 39 2.4%
10,000 – 24,999 miles 79 4.8%
25,000 – 49,999 miles 220 13.3%
50,000 – 74,999 miles 403 24.4%
75,000 – 99,999 miles 394 23.8%
100,000 – 149,999 miles 390 23.6%
150,000+ miles 95 5.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2010 peak 156 Aug 2026

NHTSA investigations into the 2010 Chrysler Town AND Country

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP14004 Opened 25 Sep 2014 Closed 24 Jul 2015 ELECTRICAL SYSTEM

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...

RQ14002 Opened 16 Jun 2014 Closed 2 Mar 2015 AIR BAGS

Air Bag Non-Deployment/Engine Stall

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of...

Recalls on the 2010 Chrysler Town AND Country

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V396000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

14V373000

ELECTRICAL SYSTEM:IGNITION:SWITCH

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

14V234000

ELECTRICAL SYSTEM

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

14V055000

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Risk: Failure of the rear axle may increase the risk of a crash.

11V139000

ELECTRICAL SYSTEM:IGNITION

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Risk: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018439 230 units in Canada

Seats And Restraints

On certain wheelchair-accessible vehicles, the bolts used to attach the removable seats to the floor may contain a defect and could break in the event of a crash, creating a risk of injury. Correction: Dealers will replace the defective bolts.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Youngstown, OH Crash

AIR BAGS

See attached document for complaint.

NHTSA complaint #11686216 — an unverified report by a vehicle owner.

at 114,633 miles Tampa, FL Fire 1 injured

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

NHTSA complaint #11629782 — an unverified report by a vehicle owner.

at 114,633 miles Tampa, FL Fire 1 injured

STRUCTURE:BODY

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

NHTSA complaint #11629782 — an unverified report by a vehicle owner.

Palm BAY, FL Crash 1 injured

AIR BAGS

My vehicle was involved in a bad accident on September 1, 2023. The Air Bags FAILED TO DEPLOY! As a result, my Daughter sustained injuries. My insurance company is chomping at the bit to crush it! They have already totaled it. They don't care that someone needs to investigate this accident and find out WHY THE AIR BAGS FAILED TO DEPLOY! GEICO is my insurance company. I want it checked out so that if there is a problem maybe you can issue some kind of recall. Please move with the utmost speed to beat the car to the crusher! Thank you!

NHTSA complaint #11543145 — an unverified report by a vehicle owner.

Portland, NY Fire

UNKNOWN OR OTHER

Electric fire drivers side rear inside, parked in driveway, hadn't been started for 24 hours, no inspection, not sure who to contact, disconnected battery and extinquised fire with water, major melting on inside and paint on outside, lucky we saw what was happening when we did close to fuel tank could have caused explosion

NHTSA complaint #11520991 — an unverified report by a vehicle owner.

Portland, NY Fire

STRUCTURE:BODY

Electric fire drivers side rear inside, parked in driveway, hadn't been started for 24 hours, no inspection, not sure who to contact, disconnected battery and extinquised fire with water, major melting on inside and paint on outside, lucky we saw what was happening when we did close to fuel tank could have caused explosion

NHTSA complaint #11520991 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 130,000 miles Selah, WA

AIR BAGS

The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

NHTSA complaint #11754964 — an unverified report by a vehicle owner.

at 130,000 miles Selah, WA

ELECTRICAL SYSTEM

The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became inoperable. The contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

NHTSA complaint #11754964 — an unverified report by a vehicle owner.

at 168,000 miles Waterport, NY

AIR BAGS

The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.

NHTSA complaint #11735808 — an unverified report by a vehicle owner.

at 168,000 miles Waterport, NY

ELECTRICAL SYSTEM

The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power. The failure caused a loss of power steering and power braking. The contact coasted the vehicle to the side of the road. The vehicle was turned off and restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.

NHTSA complaint #11735808 — an unverified report by a vehicle owner.

Duluth, MN

ELECTRICAL SYSTEM

While driving my car it stopped all of a sudden leaving the car behind to slide out of control so not to hit me. A light came on. when I read the code it said vehicle ignition switch. This also happened a year ago only the car didn’t stop it slowed down to 5 miles an hour. I did repair it a year ago only for it to happen again. This is a very serious thing as I had my grand babies with me and the car behind me had three children.

NHTSA complaint #11714690 — an unverified report by a vehicle owner.

at 100,000 miles Plumerville, AR

WHEELS

The contact owned a 2010 Chrysler Town and Country. The contact stated that the vehicle was taken to a tire center, where a routine alignment was performed. The contact stated that while driving at 35 MPH, the wheels locked up, and the driver lost control of the vehicle. The vehicle was towed to the tire center, which eventually took possession of the vehicle due to the contact's inability to pay the service fee. The contact walked to the residence. The contact called the FTC and was referred to the NHTSA Hotline for assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

NHTSA complaint #11707550 — an unverified report by a vehicle owner.

Harrisburg, PA

UNKNOWN OR OTHER

while driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.

NHTSA complaint #11687941 — an unverified report by a vehicle owner.

Harrisburg, PA

ELECTRICAL SYSTEM

while driving my kids to school going on a curve about 15 mph, the car shutdown and loss control of power steering and the braking. Findings upon inspection and diagnostics review, it was determined that the Wireless Ignition Node (WIN) Module is faulty. This component is critical to vehicle ignition and operation. The failure of the WIN module causes the engine to complete shut down while the vehicle was in motion on the highway. The shutdown resulted in an immediate loss of power steering and power breaking functions, leaving the driver with severely reduced control of the vehicle. Such a malfunction poses a significant safety hazard, as the driver is unable to maintain proper handling or safely maneuver the vehicle during operation. The WIN Module has fail and must be replace immediately. Continued operation without repair could result in repeated engine shutdowns, increasing the risk of a crash or serious injury. Need replace the WIN Module with an OEM or certified equivalent part. Reprogram/ reinitialize the module as per manufacturer specifications. Test drive post-repair to ensure reliability and safety.

NHTSA complaint #11687941 — an unverified report by a vehicle owner.

Youngstown, OH Crash

AIR BAGS

See attached document for complaint.

NHTSA complaint #11686216 — an unverified report by a vehicle owner.

Lake, MI

AIR BAGS

Recall repair for Chrysler recall W09 did not work. Airbag emblem still peeled from steering wheel. In event that drivers airbag deploys the emblem would be launched at the drivers face which could cause injury.

NHTSA complaint #11682948 — an unverified report by a vehicle owner.

Richmond, VA

ELECTRICAL SYSTEM

I have a 2010 Chrysler Town & Country (Sport Van) that has broken down and will not start. At first we thought it was the battery and then the starter. after replacing both parts that could cause for the van to not start. The problem still wasn't fix. We then had an car service center run a diagnostic check to pin point the issue. The diagnostic code shown Number (p0513). This code described the symptoms the van is having, but not while driving. After learning about the diagnostic code we learned that there was a recall. The summary of the recall is as follow: "Chrysler is recalling certain model year 2010 Dodge Journey, Grand Caravan, and Chrysler Town & Country vehicles manufacturer from August 3, 2009. through June 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off". After reading about the issues with this recall, I immediately contacted 2 separate Chrysler dealerships about the recall and the issue I am having with my 2010 Chrysler Town & Country. Both dealerships told me the same thing, that my van wasn't covered under the recall. I was confused as to why and wanted more answers. I did have the pleasure with speaking to service person by the name given "Ash" at the Chrysler dealership at Whitten Brothers Chrysler Jeep, Midlothian, VA. Who then directed me to contact FCA Chrysler Service Corporation. After contacting Chrysler Corporation I had the pleasure with speaking with (Mina) a customer service representative, which further explained how recalls work. After explaining what happen with my van and the symptoms with no starting and the diagnostic coding shown to why. Mina, recommended that I should contact you guy to look further into my case in hope to grant us a recall and service to our 2010 Chrysler Town & Country that is showing and giving us the same effects listed in Chrysler recall for this year, make, and model. Please consider helping

NHTSA complaint #11657949 — an unverified report by a vehicle owner.

at 150,000 miles Masury, OH

POWER TRAIN

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

NHTSA complaint #11657195 — an unverified report by a vehicle owner.

at 150,000 miles Masury, OH

SERVICE BRAKES, HYDRAULIC

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

NHTSA complaint #11657195 — an unverified report by a vehicle owner.

at 150,000 miles Masury, OH

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

NHTSA complaint #11657195 — an unverified report by a vehicle owner.

Berkeley, CA

SUSPENSION

So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop

NHTSA complaint #11640727 — an unverified report by a vehicle owner.

Berkeley, CA

ELECTRICAL SYSTEM

So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop

NHTSA complaint #11640727 — an unverified report by a vehicle owner.

Berkeley, CA

ENGINE

So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop

NHTSA complaint #11640727 — an unverified report by a vehicle owner.

at 114,633 miles Tampa, FL Fire 1 injured

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

NHTSA complaint #11629782 — an unverified report by a vehicle owner.

at 114,633 miles Tampa, FL Fire 1 injured

STRUCTURE:BODY

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

NHTSA complaint #11629782 — an unverified report by a vehicle owner.

Alsip, IL

AIR BAGS

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving below 35 MPH on several occasions, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact believed that the failure was associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11610055 — an unverified report by a vehicle owner.

Alsip, IL

ELECTRICAL SYSTEM

The contact owns a 2010 Chrysler Town and Country. The contact stated while driving below 35 MPH on several occasions, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact believed that the failure was associated with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA complaint #11610055 — an unverified report by a vehicle owner.

at 181,750 miles Taneyville, MO

ELECTRICAL SYSTEM

The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated on and off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 11V139000 (Electrical System). The dealer was made aware of the failure but confirmed that the vehicle was not under the recall the contact was relating the failure too. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,750.

NHTSA complaint #11597898 — an unverified report by a vehicle owner.

Cookeville, TN

ELECTRICAL SYSTEM

While driving my van would shut off. It would always crank again. This began happening in 2018. No warning lamps or indicators went off. The van just died. I could not tie it to any particular road conditions. I eventually quit driving the van because I realized it to be unsafe. I could not jeopardize the lives of others or my grandchildren.The local Chrysler dealer could not diagnose a problem so they could fix nothing. The same scenario happened with a local mechanic. I recently took it to different mechanics who explored the ignition switch as an issue.

NHTSA complaint #11586855 — an unverified report by a vehicle owner.

New Kensington, PA

UNKNOWN OR OTHER

Every so often there’s like a miss or jerk as if it’s the transmission also there’s moments I’ll go after stopped and there’s no power until a few seconds

NHTSA complaint #11580510 — an unverified report by a vehicle owner.

at 217,000 miles Carbondale, IL

ENGINE

The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.

NHTSA complaint #11580393 — an unverified report by a vehicle owner.