2010 Chrysler Town AND Country brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the brake warning light and traction control warning light suddenly illuminated, and the instrument panel gauges became inoperable before the vehicle momentarily shut off and restarted. Additionally, after starting the vehicle, the gear shifter failed to immediately shift out of park. The contact stated that after turning off and restarting the vehicle, the contact was able to shift the gear shifter out of park(P). The cause of the failure was not yet determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 150,000.

NHTSA complaint #11657195 — an unverified report by a vehicle owner.

SERVICE BRAKES

At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# R03, WIN Modual FOBIK replacement). All additional keys and keychain/FOB were removed from the ignition key to see if this would help. Since the issue was still happening, it was then taken to a Chrysler dealership, where again the diagnostics did not reveal the issue and they were unable to replicate the problem. Multiple attempts made to discuss this issue with Chrysler without any assistance in finding a solution thus far. This vehicle is normally driven daily as a family car and regularly transports children. This is a huge safety concern and issue that needs to be addressed and fixed, as the vehicle is unsafe to drive at this point and the potential liability is great.

NHTSA complaint #11522113 — an unverified report by a vehicle owner.

SERVICE BRAKES

Going about 30 mph with NO WARNING, The traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the ABS kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and OBD II reader and there were no codes that came up. The car only has 89,000 miles on it. This is a serious safety concern. If I had stalled on a highway on a curve, with no real way to stop it or steer it in time with out serious struggle, the outcome could have endangered not only myself and those in my car but other motorists!! Looking online I’m terrified to even drive this vehicle… apparently this is happening a lot with this model. (HOW!!!???) Someone really needs to look at this problem!

NHTSA complaint #11443489 — an unverified report by a vehicle owner.

SERVICE BRAKES

Van will suddenly shut engine down resulting in loss of brakes, power steering and all other systems. Van must need to be restarted by turning key off and back to run position. Seems to happen at lower speeds and is an intermittent issue that can’t be duplicated on command. Is becoming more frequent. (3 times in 2 days most recently) Will stall in the middle of the road and unable to safely move over. Tractions control light will turn on.

NHTSA complaint #11437741 — an unverified report by a vehicle owner.

SERVICE BRAKES

Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????

NHTSA complaint #11429367 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.

NHTSA complaint #11417974 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHEN DRIVING, THE VEHICLE WOULD SHUT OFF , STEERING WHEEL BECAME STIFF AND BRAKES WOULD NOT WORK, AS IF IT LOST ALL POWER. THERE WOULD BE ABS AND 'SLIPPERY' SYMBOL ON THE DASH BOARD. IT WOULD HAPPEN DURING TURNING TOO AND SINCE THE STEERING WHEEL WAS STIFF, I WAS NOT ABLE TO TURN IT BACK STRAIGHT AND HAD TO STOP IN THE MIDDLE OF THE ROAD. THIS VEHICLE STALLING HAPPENED A FEW TIMES AND KEPT GETTING MORE FREQUENT. I TOOK IT TO DEALER FEW TIMES. THEY FOUND CODE C121C STORED IN ABS MODULE ONCE, BUT COULD NOT IDENTIFY THE PROBLEM. I READ UP ONLINE THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND ARE REPLACING THE EGR VALVE. I ASKED DEALER TO REPLACE THAT EVEN THOUGH THEY DID NOT THINK THAT WAS THE PROBLEM. EVER SINCE THEY REPLACE THE EGR VALVE, IT HAS BEEN RUNNING OKAY. ITS SURPRISING THAT CHRYSLER DEALER DID NOT KNOW OF THIS KNOW ISSUE. BUT IT IS DEFINITELY NOT SAFE SINCE THE VEHICLE STALLS ANYTIME WITHOUT NOTICE AND YOU CANNOT EVEN CONTROL THE STEERING WHEEL OR BRAKES.

NHTSA complaint #11399053 — an unverified report by a vehicle owner.

SERVICE BRAKES

VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING AT HIGHWAY SPEED. VEHICLE HAS TURNED OFF (LIGHTS, STEERING, BRAKING, ELECTRICAL) AT 45MPH WHILE MERGING ONTO A HIGHWAY, VEHICLE ALMOST HIT MEDIAN BEFORE VEHICLE WAS PUT INTO NEUTRAL AND RESTARTED. VEHICLE ALSO SHUTOFF AT 65 MPH WHILE DRIVING ON HIGHWAY.

NHTSA complaint #11375427 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING, MY 2010 CHRYSLER TOWN AND COUNTRY WILL COMPLETELY SHUT DOWN. I HAVE NO BRAKES, NO STEERING CONTROL AND MY ENGINE COMPLETELY DOES. IT HAPPENS AT TIMES WHEN I AM COASTING OR DRIVING AT A SLOWER SPEED. I HAVE 2 LITTLE KIDS AND IT IS TERRIFYING WHEN I'VE LOST COMPLETE CONTROL OF MY VEHICLE, AND I NEED TO TRY AND MOVE OFF THE ROAD OR TRY AND RESTART IT AT AN INTERSECTION WITH TRAFFIC ALL AROUND ME. THERE IS NO PATTERN TO THE SHUT DOWN, IT JUST HAPPENS SPORADICALLY. I'VE BEEN READING, AND IT SEEMS THAT THERE ARE A TON OF COMPLAINTS OF THE SAME THING HAPPENS TO OTHER PEOPLE! PLEASE PLEASE CONSIDER THIS ISSUE AS A SERIOUS AND DANGEROUS DEFECT TO THE VEHICLE.

NHTSA complaint #11365534 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE VIBRATED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO THE SAME INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS AND HAD THE BRAKES AND ROTORS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

NHTSA complaint #11365588 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY WIFE WAS DRIVING OUR 2010 TOWN AND COUNTRY ON 10/12/2020 WHEN THE VAN SUDDENLY DIED AND AS A RESULT LOSS OF POWER STEERING AND BRAKES. SHE WAS ABLE TO PUT VAN IN NEUTRAL, RESTART THE VAN, AND REGAIN POWER STEERING AND BRAKES. THIS IS THE SIXTH OR SEVENTH TIME THIS HAS HAPPENED SO SHE KNOWS THIS IS A POSSIBILITY AND IS PREPARED BUT THIS RIDICULOUS TO HAVE SO MANY DOCUMENTED INSTANCES AND STILL NO RECALL. VAN HAS APPROXIMATELY 125,000 MILES.

NHTSA complaint #11363972 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS DRIVING STRAIGHT AT 40-45MPH ON A SLIGHTLY HILLY, TWO LANE ROAD WITH NO CURBS. THE WEATHER WAS CLEAR, TRAFFIC WAS MODERATE. WITH NO WARNING, ALL DRIVING POWER WENT OFF AND I COULDN'T STEER OR BRAKE. I COULD STILL PUT THE HAZARD LIGHTS ON. I HAD TO WAIT FOR THE VAN TO COAST TO A STOP. THEN I TURNED THE KEY TO ON AND THE VEHICLE STARTED BACK UP. THANKFULLY, I DIDN'T GET HIT OR DRIVE INTO A DITCH. I HAD A VAN FULL OF KIDS AND WAS SO SCARED.

NHTSA complaint #11363347 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS AT A RED LIGHT AT A CITY BLOCK INTERSECTION. WHEN THE LIGHT TURNED GREEN, I STARTED TO ACCELERATE, THEN THE VAN IMMEDIATELY LOST POWER. I WAS ABLE TO TURN THE HAZARD LIGHTS ON. I COULD NOT STEER, ACCELERATE, BRAKE. THE VAN SLOWED TO A STOP AND I TURNED THE KEY TO ON (IT HAD TWISTED TO ACC ON ITS OWN.) THE VAN STARTED BACK UP AND I CONTINUED ON MY DRIVE.

NHTSA complaint #11363350 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS DRIVING STRAIGHT ON A RURAL, TWO LANE ROAD AT 45MPH. THE ROAD WAS SLIGHTLY HILLY AND CONDITIONS WERE CLEAR. THE VAN ABRUPTLY LOST POWER AND I COULD NOT STEER. I WAITED FOR IT TO COAST TO A STOP, PUT THE VEHICLE IN PARK AND RE-STARTED THE KEY. THE VAN STARTED RIGHT UP AND I CONTINUED DRIVING.

NHTSA complaint #11363351 — an unverified report by a vehicle owner.

SERVICE BRAKES

TRAVELING AROUND A CURVE ON CITY STREET DRY PAVEMENT AT 25MPH , WITHOUT WARNING ALL POWER , STEERING CONTROL, BRAKES GONE. ENTIRE CAR SHUT DOWN WHILE IN MOTION, RAN OFF ROAD, NO BRAKE CONTROL, BY THE GRACE OF GOD , I NOR ANYONE ELSE WAS KILLED OR SERIOUSLY INJURED. WHEN CAR CAME TO COMPLETE STOP ON ITS OWN BEFORE HITTING SOMEONES HOUSE, I COULD PUT CAR IN PARK AND RESTART. NOW AFRAID TO DRIVE THAT VAN

NHTSA complaint #11354349 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN

NHTSA complaint #11339018 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE VAN JUST AT ITS OWN CHOICE CUTS OFF, YOU CAN BE GOING 5 MPH OR 70MPH. THERE IS NO WARNING, THEN YOU LOSE STEERING AND BRAKING WITH THE ENGINE OFF. AFTER YOU GET IT STOPPED IT STARTS RIGHT BACK UP BUT YOU DON'T KNOW FOR HOW LONG BEFORE IT DOES IT AGAIN. THERE IS A RECALL ON THE IGNITI0N BOX BUT NOT FOR MY VIN NUMBER, CHRYSLER NEEDS TO EXPAND THE YEARS ON THAT RECALL BEFORE SOMEONE GETS HURT BADLY OR KILLED...

NHTSA complaint #11319534 — an unverified report by a vehicle owner.

SERVICE BRAKES

ON WEDNESDAY 2/19/20, THE ENGINE SHUT OFF SUDDENLY WHILE DRIVING. THE STEERING AND BRAKES WERE OPERATING WITHOUT POWER ASSIST AND THE CAR WAS DIFFICULT TO STOP. THIS HAPPENED AT SLOW SPEED WHILE TURNING INTO A PARKING LOT SO THE CAR WAS ABLE TO BE STOPPED. THE CAR WAS PUT INTO PARK AND RESTARTED. IT OPERATED FINE IMMEDIATELY AFTER THE INCIDENT.

NHTSA complaint #11311514 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHILE DRIVING, ENGINE TURNS OFF RANDOMLY AND RENDERS THE POWER STEERING AND POWER BRAKES TO LOSE THEIR FUNCTION AS WELL. THIS HAS MADE DRIVING THE VEHICLE EXTREMELY DANGEROUS BECAUSE IT HAPPENS RANDOMLY AND WITHOUT WARNING AND HAS CAUSED SOME CLOSE CALLS ON THE ROAD, WHICH IS WHAT PROMPTED ME TO DISCONTINUE DRIVING THE VAN AND TAKING IT TO THE DEALERSHIP. THERE ARE NO OPEN RECALLS FOR MY VEHICLE, HOWEVER, SAFETY RECALL R03 DESCRIBES EXACTLY WHAT IS HAPPENING TO MY VAN AND INCLUDES VEHICLES IN MODEL YEAR 2010.

NHTSA complaint #11309628 — an unverified report by a vehicle owner.

SERVICE BRAKES

DRIVING ALONG AND ALL OF A SUDDEN THE CAR TURNED OFF, STEERING BECAME TIGHT, AND STEERING WHEEL LOCKED. AFTER CHECKING INTO THE SITUATION, THE IGNITION KEY WAS IN THE OFF POSITION, UPON TRYING TO RESTART THE ENGINE IT SAYS BAD KEY AND VEHICLE WOULD NOT START, WHEEL WOULDN'T TURN AND VEHICLE WAS DISABLED.

NHTSA complaint #11309348 — an unverified report by a vehicle owner.

SERVICE BRAKES

VEHICLE WAS IN MOTION ON CITY STREET AT SPEED OF 25-30MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE LOST ALL POWER. THERE WAS NO LIGHTING, ACCELERATING, BRAKING, OR STEERING CONTROL. VEHICLE SLOWED TO STOP. REMOVED KEY FROM IGNITION...RE-INSERTED KEY AND RE-STARTED IGNITION. VEHICLE THEN DROVE NORMALLY.

NHTSA complaint #11302255 — an unverified report by a vehicle owner.

SERVICE BRAKES

VEHICLE WAS IN MOTION ON SUBURBAN STREET AT SPEED OF 40-45MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE LOST ALL POWER. THERE WAS NO LIGHTING, ACCELERATING, BRAKING, OR STEERING CONTROL. VEHICLE SLOWED TO STOP. REMOVED KEY FROM IGNITION...RE-INSERTED KEY AND RE-STARTED IGNITION. VEHICLE THEN DROVE NORMALLY.

NHTSA complaint #11302256 — an unverified report by a vehicle owner.

SERVICE BRAKES

VEHICLE WAS IN MOTION ON SUBURBAN STREET AT SPEED OF 40-45MPH IN A STRAIGHT FORWARD DIRECTION. TIRE/TRACTION SYMBOL FLASHED ON, THEN VEHICLE MOMENTARILY LOST POWER. ALL LIGHTS FLASHED OFF, THEN CAME BACK ON. ACCELERATION CUT OUT, THEN RESUMED (FOOT WAS STILL ON PEDAL). STEERING TEMPORARILY LOCKED UP, THEN THE STEERING WHEEL RELEASED SO I COULD STEER AGAIN.

NHTSA complaint #11302261 — an unverified report by a vehicle owner.

SERVICE BRAKES

ENGINE TURNS OFF AND THERE IS NO POWER STEERING AND ONLY THE ABS ONLY WORK. I WAS IN MOTION AND THE ENGINE JUST TURNED OFF WHILE I WAS DRIVING.

NHTSA complaint #11300353 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE PROBLEM IS GETTING WORSE. IT QUIT ON THE ROAD 4 TIMES. ALWAYS IN THE 20-30 MPH RANGE. THE STABILIZER LIGHT GOES ON, THEN POWER STEERING FAILS, BREAKS DO NOT RESPOND. HAVE TO PULL OUT KEY AND RESTART. IT HAS BEEN GETTING WORSE OVER THE LAST 6 MONTHS. MECHANICS HAVE NO IDEA AND SAY DIAGNOSTIC CHECK OUT FINE. WHAT DO YOU DO! I TRY 4 KIDS AROUND IN THIS THING!

NHTSA complaint #11292279 — an unverified report by a vehicle owner.

SERVICE BRAKES

DANGER - BRAKES FREEZE WHILE STOPPED IN TRAFFIC - NEED TO SHUT OFF & RESTART TOWN & COUNTRY TO GET GOING AGAIN. REPAIR SHOP OWNER NEVER HEARD OF IT.

NHTSA complaint #11289101 — an unverified report by a vehicle owner.

SERVICE BRAKES

COMING TO A STOP OR SLOWING DOWN OR EVEN CRUISING AT EVEN 40 MPH, THE RPM'S WILL DROP TO ZERO WITHOUT WARNING AND THE ENGINE WILL SHUT OFF. SOMETIME THIS WILL BE PRECEDED BY A JERKING MOTION IN THE CAR. IF WE PUT THE CAR IN NEUTRAL WE CAN IMMEDIATELY RESTART THE ENGINE. THIS IS DANGEROUS AS WE LOSE POWER STEERING AND BRAKES WHEN THIS HAPPENS AND IF WE ARE IN THE MIDDLE OF A TURN IT IS VERY DIFFICULT TO COMPLETE THE TURN AND WE ARE EXPOSED TO ONCOMING TRAFFIC. WE HAVE NEVER YET HAD THESE IGNITION PROBLEMS OCCUR ON THE HIGHWAY. ALSO, OUR IGNITION KEY FOB HAS MANY TIMES MYSTERIOUSLY TURNED OUR CAR ON OR OFF, HAS CAUSED THE ALARM TO COME ON, HAS LOCKED AND UNLOCKED OUR CAR, AND HAS EVEN OPENED OUR WINDOWS PART WAY WHEN WE ARE APPROACHING OUR VAN. THESE THINGS HAVE BEEN OCCURRING FOR ABOUT 4 YEARS. WE HAVE HAD A CHRYSLER DEALER SERVICE DEPT. AND ANOTHER REPUTABLE MECHANIC BOTH UNSUCCESSFUL AT FINDING THE CAUSE OF THESE PROBLEMS.

NHTSA complaint #11244693 — an unverified report by a vehicle owner.

SERVICE BRAKES

THIS VEHICLE SIMPLY SHUTS OFF WHILE DRIVING WHICH DISABLES POWER STEERING AND POWER BRAKES MAKING IT EXTREMELY DANGERS. I'VE READ HUNDREDS OF ACCOUNTS OF THIS HAPPENING TO OTHER PEOPLE ALSO. ALL RECALLS HAVE BEEN HANDLED BY MY DEALERSHIP. I WAS DRIVING ABOUT 30 MPH AND THE VEHICLE SHUT OFF. I SIMPLY COASTED TO A STOP (NO TRAFFIC THANK GOODNESS) AND PUT THE VEHICLE IN PARK, CLICKED THE KEY TO THE OFF POSITION, WAITING 15 SECONDS, STARTED VEHICLE AGAIN AND DROVE AWAY. IT HAS HAPPENED 3 TIMES NOW.

NHTSA complaint #11242212 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE EVERY TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE IT WAS DIAGNOSED THAT THE ROTORS AND BRAKE PADS FOR THE FRONT WHEELS NEEDED TO BE REPLACED. THIS WOULD BE THE FOURTH REPAIR FOR THE FRONT ROTORS AND PADS THIS YEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA complaint #11221689 — an unverified report by a vehicle owner.

SERVICE BRAKES

CONTINUOUS STICKY BRAKES ON POSSIBLE UNDER DESIGNED ABS BRAKES. NEW ROTORS AND BRAKE PADS REPLACED LESS THAN 14 MONTHS WITH PROPER MAINTENANCE BY EXPERIENCE D MECHANIC. NO EVIDENCE OF MALFUNCTIONING MASTER CYLINDER, BRAKES HOSES OR FROZEN CALIPERS.

NHTSA complaint #11186805 — an unverified report by a vehicle owner.