2013 Chrysler Town AND Country other reported problems

UNKNOWN OR OTHER

TIPM recall

NHTSA complaint #11632891 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

* My Van loses unexpected power while driving. With this happening, I am afraid to drive on the highway due to the risk of causing an accident if it loses power. Local street driving, I am afraid that someone will rear end me if it loses power. Once it lose power making a right turn onto another street. Fortunately, there were no other cars coming toward me. I was able to re-start the Van and drove on. The Van is a hazard for myself and others. * Do not know exactly what component or system failed or malfunctioned. * Have had 2 diagnostics done. One at the Dealer and one at an independent car repair shop. Neither one found anything. *Occasionally, the Lighting Bolt symbol will show. *Alternator has been replaced. TPMS sensor changed out. TIPM sensor changed out.

NHTSA complaint #11608849 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The passenger side rear sliding door will not lock and it periodically opens on its own. There is no warning or reason for this occurrence. It has happened multiple times and seems to be happening more often as time goes on. The vehicle has not been professionally inspected.

NHTSA complaint #11589838 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

We have had to replace 2 faulty flywheels (a.k.a. flexplates) in our Chrysler Town & Country. The mechanics report that the composite materials used in creating these flywheel/flexplate parts were "less structurally sound than they should have been; therefore causing premature breakdown/failure in otherwise acceptable conditions."

NHTSA complaint #11554135 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The key ignition is loose you have to hold the key in place for it to not loose power at all. If you move your hand it will loose power it does that most of the time. So I hold the key in at all times

NHTSA complaint #11530034 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I purchased this van used in 2023, but this problem has been on going for years thebowner said.The van sliding door get stuck in open position on right side. There is a buzzing noise coming from lock mechanism in left sliding door when you open ANY door or press the unlock button. There is no recalls for this but it is a known problem. Issues with faulty 2013 chrysler town and country mini van are currently in lawsuit claims. Help fix this before it kills someone. I have 3 small children if the door opens while driving that puts us in danger.

NHTSA complaint #11522479 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The van has repeatedly (5 seperate times) stalled in the middle of driving. The electronics will remain on, but the power steering goes out and the van decelerates to a complete stop. When I try to start the van immediately after, the ignition turns over, but the engine does not start. After a period of 10-30 minutes the van will start up fine. We’ve had the van to our mechanic and there are no codes. The first time it stalled in the middle of a 2 lane road, on a blind curve, with no shoulder to pull off on. The second time was on interstate 75. I now know when it happens to start searching for a safe place to pull off the road, however once it happens I am limited on the distance the van will travel before it stops. Depending on the seed I’m traveling it’s usually only a couple hundred feet.

NHTSA complaint #11513916 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I got my 2013 chrysler town and country of a local used car dealership. I’ve had it almost 2 years. The transmission is now going out. I’ve been told it’s probably a design flaw inside the transmission as so many other people are having the same problems with the 62te transmissions. It has 102,000 miles. I got it it when it had 90,000. There is no warranty.

NHTSA complaint #11511402 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Horn, and door locks activate randomly. Now vehicle will crank but not turn over. Research and troubleshooting confirms a bad TIPM which was recalled in other Dodge and Jeep vehicles, but not the Chrysler Town and Country.

NHTSA complaint #11498461 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I just bought the van while dropping off the kids 10-year-old and a nine-year-old at the schools drop off lane from the driver side rear sliding door while they were coming out of the door. The door closed on them. I had to stick my hand from the back of the drvers seat to stop and it was pushing against my hand .it this has happened three times, it appears that the door is not locking open when it’s commanded to open .

NHTSA complaint #11497820 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle shuts off while driving, stopping and slowing down.

NHTSA complaint #11487769 — an unverified report by a vehicle owner.

Other/I am not sure

I had bought 2 graco nautilus snuglock 3-in-1 harness booster and I have used only one and had one in another car for my parents and the one I was using I had bought in Feb of this year and I went to take it out of the car to clean it and when I took the headrest off the Styrofoam also came off. I have contacted graco and they said it's ok to use but for me I feel it's unsafe as my child has autism and she has cancer. I do have pictures if you want to see them

NHTSA complaint #11475182 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Door locks emit a loud, annoying "buzzer sound" when locking. The locking mechanism was inspected by a repair company. The cost to repair was more expensive than we cared to pay.

NHTSA complaint #11458806 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I’ve recently purchased this vehicle used, it had 117,000 miles when purchased. Twice in the month I have had it has it stalled out at high speeds on the interstate. Lost all power, no power steering, would not crank over. No warning lights of any potential issues prior to either instances. Not showing a check engine light after either. This could have been deadly for myself, my children. And any other driver on the road as we lost the ability to control the vehicle.

NHTSA complaint #11458580 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Passenger seat headrest blew open while driving to work today. No accident involved. Just bam! Looks like the plastic pieces holding a pin in place gave out.

NHTSA complaint #11427207 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On multiple occasions while driving, the vehicle has simply powered itself off without warning. In addition to the engine cutting off, all interior features and lights also lose power. To restart the vehicle, you must remove the key from the ignition, put the car in park, and then put the key back in with your foot on the brake. This is incredibly dangerous. Diagnostic error codes do not capture the cause of the issue.

NHTSA complaint #11424229 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE VAN DIES ON ME WHILE DRIVING. NOT IN IDLE, ONLY WHILE DIVING. THE SHOP REPLACED ALTERNATOR (I TOOK IN OLD ALTERNATOR TO GET TESTED, ALL GOOD). VAN SILL DIES, SHOP THINKS IT'S FUEL PUMP. BEEN DOING THIS OVER A MONTH, THOUGHT IT MIGHT BE EGR RELATED BUT I'VE BEEN TOLD 2013 DOES NOT HAVE EGR. PLEASE ADVISE. IT'S NOT SAFE.

NHTSA complaint #11399492 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHILE DRIVING MY CAR IT WOULD JUST STALL AT 40+ MPH AND I WOULD JUST ROLL TO THE SIDE OF THE ROAD. THIS HAS HAPPENED SEVERAL TIMES LEAVING ME STRANDED UNTIL THE ENGINE COULD BE RESTARTED 30 T0 40 MINUTES LATER. I'M WORRIED THIS COULD HAPPEN AT ANYTIME ANYWHERE EVENTUALLY LEADING TO AN ACCIDENT. I AM VERY CONCERNED. I'VE BEEN TO CHRYSLER SEVERAL TIMES FOR FIXES WHICH DID NOT CORRECT THIS PROBLEM. THEY HAVE NO REMEDY AT THIS POINT. I AM VERY CONCERNED!

NHTSA complaint #11376829 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHEN STARTING IT SHUTS OFF AND TAKE A FEW TRIES BEFORE STARTING. USING PUSH BOTTOM START HAPPENS EVERYDAY ABOUT 1 MONTH AFTER BUYING IT

NHTSA complaint #11354221 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE PROBLEMS WITH THE AC NOT WORKING, AS I BROUGHT IT TO THE DEALER FOR THE LIFETIME WARRANTY FOR A POOR DESIGN. IT SITS OVER THE REAR WHEEL WHICH LETS ROAD DEBREE. THIS IS A KNOWN ISSUE HAS BEEN FOR OVER 20 YEARS AND HAS NEVER BEEN CORRECTED.

NHTSA complaint #11341833 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

TOTAL INTEGRATED POWER MODULE MY VAN WAS HAVING PROBLEMS STARTING THEY LACKED INTELLIGENCE BY TELLING ME IT WAS BECAUSE I NEEDED A TUNE UP AND SOME OTHER MINOR FIXES 2 DAYS LATER IT WON'T START AGAIN.

NHTSA complaint #11326772 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DOOR ON DRIVERS SIDE FRONT AND DOOR ON PASSENGER REAR SLIDING DOOR DOES NOT LOCK. YOU CAN NO LOCK WITH KEY FOB ON EITHER DOOR OR YOU CANNOT EVEN LOCK MANUALLY ON PASSENGER SIDE SLIDING DOOR. THIS IS A SECURITY SAFETY ISSUE AND NEEDS TO BE ADDRESSED.

NHTSA complaint #11317136 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ON AUGUST 14 , 2019 MY VAN BROKE DOWN ON THE INTERSTATE. A FEW HOURS LATER MY CAR STARTED BACK UP. I CONTINUED TO DRIVE MY CAR UNTIL ABOUT 2 WEEKS LATER IT BROKE DOWN AGAIN ON THE INTERSTATE. SINCE THAT TIME I HAVE HAD OVER 10 BRAKE DOWNS THAT OCCURED INTERMITTENTLY WITHOUT ANY SORT OF PATTERN TO THE FREQUENCY OR SERVERITY. MY CAR STALLED WITHOUT WARNING AND SHUT DOWN WHILE IN MOTION. MY CAR LOSS POWER AND BECAME HARD TO STEER AND THE BRAKE ASSIST SHUT DOWN. THERE WERE NO WARNING LIGHTS, SOUNDS, OR VISUAL CUES TO INDICATE ANY SORT OF PROBLEMS. BECAUSE OF THIS SUDDEN SHUT DOWN IT HAS BECOME EXTREMELY DANGEROUS AND ALARMING TO THE SAFETY OF MYSELF AND FAMILY TO DRIVE. AFTER THE FIRST TWO INCIDENTS I TOOK MY CAR TO THE CHRYSLER DEALERSHIP, AND PAID FOR A DIAGNOSTIC TEST. THEY CONCLULED THAT THEY COULD NOT DUPLICATE STALLING CONDITIONS AND THEREFORE NO RESOLUTION TO THE PROBLEM WAS GIVEN. AFTER THE PROBLEM CONTINUED I TOOK MY CAR TO ANOTHER LOCAL REPAIR SHOP. THEY ADVISE ME OF SEVERAL POSSIBLE PROBLEMS BASED ON THE CHECK ENGINE CODE. I HAVE SPENT COUNTLESS OF HOURS AND MONEY TO FIND OUT WHAT IS WRONG WITH MY VAN. I HAVE BEEN GIVEN VARIOUS RECOMMENDATION: REPLACING THERMOSTATE, GASKETS AND COOLANT TEMP SENSOR, ERG VALVE REPLACEMENT, BAD ICM, BAD ESC MODULE, BAD KEY FOB, BAD IGNITION NODE, CRANK SENSORS, MODULE COIL PACK, TIPM REPLACEMENT AND THE LIST GO ON AND ON. TO RESOLVE THIS PROBLEM, I WOULD APPRECIATE THAT CHRYSLER CORPORATION PIN POINT THE PROBLEM AND PROVIDE A REPAIR OPTION THAT DOES NOT REQUIRE ME TO REPLACE EVERY SINGLE PART OF MY VEHICLE TO BE ABLE TO SAFELY DRIVE AGAIN. I NEED TO KNOW WHAT PRE-EXISTING PROBLEMS THAT YOU ARE AWARE OF THAT HAS CAUSED THE 2013 CHRYSLER TOWN AND COUNTRY TO STALL RANDOMLY AND TO START BACK UP AFTER 30 MINUTES. I HAVE CONTACTED CHRYSLER AND WAS PROVIDED A CASE NUMBER.

NHTSA complaint #11301504 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY FRIEND AND I HAD JUST FINISHED SHOPPING AT THE MALL. I DOUBLE CLICKED MY FOB TO OPEN THE VEHICLE (MINI-VAN) TAILGATE AND IT OPENED AS USUAL. I REACHED IN TO ARRANGE SOME PACKAGES AND WAS SUDDENLY HIT "HARD" ON THE TOP OF MY HEAD. THE TAILGATE CONTINUED PUSHING HARD DOWNWARD WITH AN ADDITIONAL FORCE. MY ONLY ESCAPE WAS TO DROP AND ROLL AWAY FROM IT. THIS PUT ME INTO THE DRIVE THRU LANE FOR ENTERING TRAFFIC. FORTUNATELY NO CARS WERE ENTERING AT THAT INSTANT, HOWEVER PEOPLE DRIVING THROUGH WERE STOPPING TO CHECK IF I WAS OK; NOT TO MENTION OTHER IMPATIENT ONES HONKING THEIR HORNS TO GET TRAFFIC MOVING AGAIN!. WHEN I ARRIVED HOME, I TRIED TO REPEAT THE PROCESS WHILE MY WIFE RECORDED IT ON HER CELL PHONE. THE TAILGATE/DOOR APPEARS TO SNAP ABOUT HALF WAY DOWN, THEN MOMENTARILY STALL WHILE THE POWER MECHANISM ENGAGES TO ENSURE COMPLETE CLOSURE OF THE DOOR. I HAVE REPORTED THIS TO CHRYSLER (COMPLAINT NUMBER 63236930), BUT HAVE NOT RECEIVED ANY RESPONSE. TO CONCLUDE, THE PROBLEM WAS A RESULT OF A FAILED LIFT-GATE AIR CYLINDER. I HAVE SINCE HAD THIS REPLACED. THIS IS A REAL HAZARD AND PAINFUL AS WELL. CHRYSLER AND/OR ANY OTHER MANUFACTURER SHOULD HAVE A SAFER LATCH OR INTER-LOCK SYSTEM TO ENSURE THAT THIS WILL NOT HAPPEN. THIS DESIGN IS JUST WAITING TO FAIL. IT CAN'T BE THAT DIFFICULT TO DESIGN A SIMPLE/SAFE LATCH. COST CAN'T BE A CONCERN; JUST LOOK WHAT THESE VANS ARE SELLING FOR.

NHTSA complaint #11256389 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

TAKATA RECALL. OUR PASSENGER SIDE SLIDING DOOR OFTEN DOESN'T LATCH SHUT AND WILL ALSO OPEN AT RANDOM SOMETIMES.

NHTSA complaint #11253819 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

PASSENGER SIDE ACTIVE HEADREST RESTRAINT WENT OFF UNEXPECTEDLY. VEHICLE WAS STATIONARY, ENGINE OFF. NO ONE IN VEHICLE AT THE TIME.

NHTSA complaint #11246505 — an unverified report by a vehicle owner.