FaultScore

BMW 328 vs Ford Focus Electric

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure BMW 328 Ford Focus Electric
Complaints on file 125 312
Model years covered 2007–2013 2012–2017
Worst model year 2011 2013
Best model year 2012 2017
Crashes reported 7 6
Fires reported 3 2
Injuries reported 4 5
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 11.2% 4.2%

BMW 328 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 33 26.4%
Electrical System 23 18.4%
Engine & Cooling 17 13.6%
Other & Unspecified 11 8.8%
Seat Belts 9 7.2%
Stability & Traction Control 5 4.0%
Transmission & Drivetrain 4 3.2%
Steering 4 3.2%

Ford Focus Electric by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 43 13.8%
Steering 24 7.7%
Acceleration & Cruise Control 17 5.4%
Brakes 9 2.9%
Stability & Traction Control 9 2.9%