Buick Encore GX vs Lexus ES300

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Buick Encore GX Lexus ES300
Complaints on file 348 862
Model years covered 2020–2026 1992–2013
Worst model year 2020 2002
Best model year 2025 1999
Crashes reported 12 212
Fires reported 1 28
Injuries reported 7 99
Deaths reported 0 7
Most complained-about part Electrical System Acceleration & Cruise Control
Share of complaints involving harm 5.7% 40.1%

Buick Encore GX by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 53 15.2%
Brakes 37 10.6%
Fuel & Propulsion 20 5.7%
Driver Assist & Collision Avoidance 20 5.7%
Steering 12 3.4%

Lexus ES300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks