Cadillac DTS vs Volkswagen ID.4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Cadillac DTS Volkswagen ID.4
Complaints on file 731 1,791
Model years covered 2004–2011 2021–2025
Worst model year 2006 2023
Best model year 2009 2025
Crashes reported 58 256
Fires reported 30 21
Injuries reported 53 93
Deaths reported 0 0
Most complained-about part Electrical System Electrical System
Share of complaints involving harm 19.3% 20.7%

Cadillac DTS by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 180 24.6%
Lights 110 15.0%
Engine & Cooling 97 13.3%
Steering 59 8.1%
Airbags 34 4.7%
Brakes 34 4.7%
Seats 28 3.8%

Volkswagen ID.4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks